Intercom, Inc.

APRIL 24, 2019

Preparing for interview questions in software engineering is almost a full-time job. If you are a graduate software engineer and getting ready for your first job interviews, here are the different areas you should focus on. General software engineering interview questions. Questions about your background.

Software Engineering 26

Software Engineering Feedback Software Research Software Software Review 26

Johanna Rothman

MARCH 5, 2020

Brief description of the problem at a recent client: Person A checked in code that broke an “unrelated” part of the system. I'll call this checking in code in Email that broke Search. Yes, I changed the names of the functionality because the names don't matter.). See these definitions: Test-Driven Development.

Product Research 88

Product Research Feedback Loop Software Review User Testing 88

Agile Velocity

AUGUST 15, 2022

In a previous post in our Scrum Assessment Series , we shared some ideas to help catalyze engaging sprint reviews. Here, we take a deeper dive into the topic of awesome Sprint Reviews. The Sprint Review, just like the Retrospective , is an important feedback loop in a Scrum team’s toolbox. Why is the Review so important?

Technical Review 111

Technical Review Systems Review Demo Software Review 111

Userpilot

OCTOBER 28, 2020

In this blog, we’re going to take your through the market-leading product tour software and solutions out there so you can choose the one that suits you best. Beyond the Software – How to Get the Best Results from Product Tours. Styling requires coding. Source: userpilot.com. Pros of Userpilot. Cons of Intercom.

Analytic Tools 105

Analytic Tools Feedback Software Software Review Onboarding KPIs 105

Intercom, Inc.

DECEMBER 9, 2022

Des Traynor: Let’s do some quick definitions to ground everyone. Des Traynor: But does that name mean anything? We didn’t give it this supervised learning where you code in a definition of sadness or happiness. OpenAI is obviously the institution doing a lot of work on AI and ML. Where did it learn that?

ChatGPT 279

ChatGPT Artificial Inteligence Technical Review Feedback Software 279

Usersnap

NOVEMBER 16, 2021

A couple of months ago, we reviewed the new Firefox browser designed for developers. The lorem ipsum generator does what its name states. Definitely, this is a quick win if you need some default text as a placeholder. Coding Chrome Extensions For Developers – How to Do It! Create a file named background.js

Feedback Software 145

Feedback Software Analytic Tools Data Visualization Reporting Tools 145

The Product Coalition

APRIL 24, 2023

It can hold feedback from various sources such as customer support tickets, feature requests, surveys, reviews, and social media. Product managers usually choose a tool or piece of software to act as a repository, but really a repository is anywhere you keep feedback — even if it’s on paper in a drawer. That reduces risk.

Feedback Software 107

Feedback Software Analytic Tools User Testing Customer Feedback 107

The Product Coalition

DECEMBER 29, 2022

The emergence of new technologies, mobile app-based services such as food delivery service apps , QR codes, traceability software, and numerous others have resulted in a radical transformation of the food industry. It is altering the global operation of various industries, including the food industry. billion by 2030.

Technical Review 140

Technical Review Data Visualization Software Review User Testing 140

Melissa Perri

FEBRUARY 15, 2017

Think back, before Google Maps, to what a real roadmap was- those things with tiny, tiny city names and thousands of squiggly lines. Gantt Charts are a project management tool used to keep track of timelines and due dates. But first, let’s talk about Roadmaps in general, and how they got us on the wrong track to begin with.

Roadmap 222

Roadmap Product Research Research Software Feedback Software 222

Amplitude

NOVEMBER 26, 2019

Data is often not accessible unless you can write code. You may not understand someone else’s definition or report. Intuitive tools and naming. Step 2: Use clear and unique names. Name things in ways humans can understand so that there’s no confusion about what a data point means. Generating data is easy.

Data Visualization 137

Data Visualization UX Analytic Tools Reporting Tools 137

The Product Coalition

DECEMBER 20, 2021

Well, I’d never worked with testers or rather I’d never taught testers how to code. The requirements for these guys are definitely different from ones for programmers, so the approach, in theory, should be different! The main task of QA Automation specialists is to check someone else’s code with their own.

Engineering 134

Engineering Software Review Reporting Tools Data Visualization 134

Intercom, Inc.

JANUARY 16, 2020

John: Why the switch of name from RealtimeBoard to Miro? We wanted our brand to be not just a company name but a “love mark” to accelerate our word of mouth growth. John: And of course when miro.com is available, I suppose that also helps if you’re thinking about changing the name.

Research Software 249

Research Software Data Visualization User Testing Customer Experience 249

The Product Coalition

NOVEMBER 2, 2021

The thing about testing techiness, is that some non-technical folks are sometimes so intimidated by the sheer presence of a data structure or a few lines of code, that they would immediately shut down and be unable to answer even the simplest of questions. while the user name does have a unique id, the team and content do not.

Technical Review 139

Technical Review Analytic Tools Software Review User Testing 139

Mind the Product

AUGUST 20, 2019

Consider the name of a key artefact that product managers own: the roadmap. While the product manager doesn’t necessarily design or code or promote, the good ones empower and inspire everyone around them. Progress is a feeling that your time and effort is actually moving you towards positive goals. Connection.

Product Management 158

Product Management Product Manager Software Review Customer Experience 158

Intercom, Inc.

NOVEMBER 27, 2019

It’s even garnered them an enviable position among Deloitte’s Fast50, a list of the fastest growing software companies in the UK. It’s in the name: a company inspired by the needs of salespeople has to be good at selling itself. Software businesses are just like any other business, like Starbucks, Pret A Manger, McDonald’s.

Data Visualization 186

Data Visualization Reporting Tools Software Review User Testing 186

Mind the Product

APRIL 27, 2017

A separate set of both written and visual techniques can be used to define solutions that should be implemented in software to address the pain points. Some product teams will use written methods across both the problem identification and solution definition steps, while others will use visual methods. Focus on Core Problems.

Framework 130

Framework User Testing Research Software Feedback Software 130

The Product Coalition

APRIL 7, 2021

If yes, you are definitely in the right place! Fireart Studio Fireart Studio is a boutique design and software development company with a headquarter in Warsaw, Poland. The team offers a high-quality UI design, UX research and design, wireframing, prototyping, implementation in code, QA, software testing, and product deployment.

Research Software 115

Research Software Feedback Software Artificial Inteligence User Testing 115

Product Talk

SEPTEMBER 1, 2021

If you’re a longtime Product Talk reader (or if you’ve read Continuous Discovery Habits), Lisa’s name might sound familiar. Clockwise from the top left, Codi Funakoshi, Product Designer, Rafa Salazar, Lead Software Engineer, and Lisa Orr, Senior Product Manager. Metrics are also included in the meetings due to popular demand.

Product Research 252

Product Research User Testing Technical Review Data Visualization 252

UX Planet

JANUARY 16, 2024

Author names, dates, and other meta information presented in smaller fonts with distinct styles. and certain structural elements that come pre-defined within the HTML code. It is in the grid where all design elements (including text) find their due places. Nested subheadings to create more sections within existing subsections.

Definition 86

Definition Reference Differentiation UX 86

Intercom, Inc.

SEPTEMBER 26, 2018

Remember those halcyon days when software was sold through licenses and you only had to win over each customer once to stay profitable? It sounds straightforward, but the nuance is that there is no consistent quantifiable definition of engagement across different products. At minimum, address people by their name.

Messaging 202

Messaging User Testing Customer Feedback Customer Experience 202

Userpilot

JULY 22, 2024

Key elements include definition, target audience, key benefit, category, competitive advantage, and differentiation. It became a household name during the COVID-19 pandemic. Look at your competitor’s marketing materials, websites, and customer reviews to gather insights. Evaluate competitors’ market share and customer loyalty.

Research Software 74

Research Software Positioning Data Visualization Definition 74

Product Management Lessons from the Trenches

DECEMBER 17, 2018

Sentiment analysis is often used to review survey results from customer-service interactions, product reviews, etc. based on both its definition and its context. Named Entity Extraction?—?identifying Do not assume that open source software will be “good enough” as is. from social media posts or survey responses)?

Technical Review 30

Technical Review Feedback Software Artificial Inteligence User Testing 30

Intercom, Inc.

AUGUST 26, 2021

. “We had customers that we wanted to talk to, and there were no good tools for talking to customers over the Internet” Des Traynor: This better not end up like one of those NPR documentaries, where it’s like, “My name is Des Traynor and blah blah.””We Ciaran says they had a problem with their software.

Feedback Software 223

Feedback Software Analytic Tools Customer Communications Data Visualization 223

Product Talk

SEPTEMBER 9, 2020

I always felt if the software was bad, I had this physical pain and I really wanted to help. I always felt if the software was bad, I had this physical pain and I really wanted to help. I definitely heard in your story the why behind going from SAP to the startup. So tell everybody, what’s the name of the book?

Feedback Software 212

Feedback Software User Testing Product Research Research Software 212

The Product Coalition

DECEMBER 14, 2019

The market is saturated with hundreds of FinTech software development companies, so it can be challenging to choose the one that best fits your business. These companies will help you build a user-friendly software that allows you to manage your financial activity efficiently. The financial industry is not an exception.

Analytic Tools 79

Analytic Tools Research Software Software Developers Software Development 79

The Product Guy

JULY 30, 2020

Maybe you have already experienced large meetings with a lot of people who are considered stakeholders which results in managing complex communications due to the number attendees (20-25+). People working on the project: People who are working hands-on in the project such as a software developer, product manager, QA testers or technicians.

CTO Coach 156

CTO Coach Customer Experience Software Review User Testing 156

Product Talk

FEBRUARY 10, 2021

Teresa: For those of you that are Product Talk readers, Melissa writes our Product in Practice series where we’re sharing stories about teams doing great discovery work, so you may have seen her name there. But definitely, the designer is bringing the usability perspective. That’s definitely not what we want.

Product Research 314

Product Research Data Visualization Research Software Analytic Tools 314

Mironov Consulting

JULY 28, 2022

Especially in B2B/enterprise software companies, I see two dramatically divergent ( incompatible ) worldviews that IMO explain a lot of corporate behavior. The company is obliged to support every line of code that any customer is using, including all back versions and all custom extensions.  This

Reporting Tools 133

Reporting Tools Software Review Technical Review Weak Development Team 133

The Product Coalition

MAY 17, 2021

Page 9: During the event, the Scrum Team and stakeholders review what was accomplished in the Sprint and what has changed in their environment. Page 10: The Scrum Team inspects how the last Sprint went with regards to individuals, interactions, processes, tools, and their Definition of Done. Source : The Scrum Guide on stakeholders.

Software Review 89

Software Review Technical Review Customer Experience Research Software 89

UX Studio: Product Management

JANUARY 11, 2021

This can happen due to various reasons: Lack of experience with integrating design teams into their processes. Agree with the stakeholders on a clear definition of done and definition of ready. Review new designs and their implementation with the devs at milestones. . Misconceptions about UX design. On the contrary!

Weak Development Team 95

Weak Development Team Feedback Software Reporting Tools Research Software 95

Userpilot

SEPTEMBER 9, 2021

The content of your welcome page should greet the user by name, introduce your business, outline the next steps, and feature a picture of one of your team. It's futile to code a welcome page from scratch, even if you're using templated code. A better idea is to use software to help you automate the design process.

Software Review 84

Software Review Customer Experience User Testing Technical Review 84

Userpilot

JULY 27, 2021

Ask promoters to review your product on important platforms like G2 and drive social proof. Use Userpilot to build in-app NPS surveys without coding, analyze responses and launch in-app experiences meant to improve customer satisfaction and drive growth. UI feature tagging and tracking without needing to code using Userpilot.

Feedback Software 98

Feedback Software Analytic Tools Product Research Onboarding KPIs 98

nulab

JUNE 9, 2021

He then adds a network of smaller branches (color-coded for clarity) to depict ideas related to each BOI. Today’s definition of a mind map is a bit more flexible and generally includes spider maps (above) and bubble maps (pictured below). E.g., you learn the names of all the states, alongside knowing how and when each was incorporated.

Data Visualization 115

Data Visualization Research Software Software Review Product Research 115

Intercom, Inc.

JULY 19, 2018

Let’s not talk about the who, but let’s talk about the circumstances that created this,” and really encouraging people to name the obvious to generate more insightful conversation that way. When we do code reviews we look for what’s wrong. What did that email or code review comment really mean?

Engineering 135

Engineering Feedback Software User Testing Leadership 135

Mironov Consulting

JUNE 28, 2018

When working on mass consumer products (think FitBit or Facebook or teach-your-kid-to-code toys ), we will have large numbers of small purchases — too many customers to know each by name. With only a few dozen new sales per quarter, we can’t definitively isolate the contribution of each touch.

Enterprise 105

Enterprise User Testing Data Visualization Product Research 105

Intercom, Inc.

AUGUST 1, 2019

Michael and his team created a lucrative reward system for startups , which they were able to do through group purchasing (taking advantage of a vertical that allowed them to buy software packages). Michael: McDonald’s is probably everywhere, but we definitely remembered their “billion customers served,” and we had that counter.

Strategy 36

Strategy Data Visualization Analytic Tools Startups 36

Mind the Product

APRIL 6, 2020

Our goal was to define how we would set and communicate the company strategy, and how that strategy would lead OKRs and backlog definition. Product (and company) strategy is the backbone that guides product goal-setting and roadmap definition, although it’s sometimes overlooked or confused with having a vision. This is what we did.

Product Strategy 124

Product Strategy Strategy Feedback Software Customer Experience 124