Mironov Consulting

JULY 28, 2022

Especially in B2B/enterprise software companies, I see two dramatically divergent ( incompatible ) worldviews that IMO explain a lot of corporate behavior. Enterprise Sales and Solutions Teams… Are paid/rewarded/promoted for working with individual prospects or customers one at a time.  Sales

Reporting Tools 133

Reporting Tools Software Review Technical Review Weak Development Team 133

Mind the Product

NOVEMBER 21, 2019

Using the rigour of a value proposition canvas to describe your organisation can help you to be honest with yourself: As a Tech Startup. As a Digital Team in a Large Enterprise. Sometimes we’ll spend a lot of our time on new features, other times it will be technical debt, and so on. Definition of Done.

User Testing 151

User Testing Reporting Tools Research Software Product Research 151

Lenny Rachitsky

JUNE 11, 2024

If you’re not a subscriber, here’s what you missed this month: On saying no The art of the pivot, part 1: The definitive list of successful pivots The art of the pivot, part 2: How, why, and when to pivot In defense of feature team PMs Subscribe to get access to these posts, and every post. Understanding technical jargon 24.

User Testing 113

User Testing Research Software Analytic Tools ChatGPT 113

Sachin Rekhi

APRIL 12, 2020

We've continued to refine our understanding of the definition of product/market fit, developed customer discovery techniques that can help guide us to product/market fit, as well as established several benchmarks to assess whether we've achieved initial fit. Counter-positioning. Yet they were extremely slow to do so.

Strategy 212

Strategy User Testing Technical Review Software Review 212

Sachin Rekhi

FEBRUARY 16, 2020

Much of the literature that defines the role as the intersection of business, technology, and user experience isn't particularly helpful for practitioners who are left wondering what skills they need to learn versus the fine people they work closely with in actual business, technology, and user experience roles.

Data Visualization 218

Data Visualization Product Research User Testing Reporting Tools 218

Intercom, Inc.

JULY 29, 2021

We retailed stores and we sold to companies, including tech companies, and after taking a bit of a break and doing some traveling, I came back to Dublin and took a look around and tech was really beginning to boom. And because I’d sold bicycles to most of the tech companies in Dublin, I had some good contacts.

Feedback Software 223

Feedback Software Reporting Tools Customer Experience Weak Development Team 223

Intercom, Inc.

NOVEMBER 4, 2021

You wouldn’t expect to find a Brand Studio at every tech startup, but then again, we’ve always enjoyed doing things a little bit differently. Going upmarket usually involves a rebranding effort to appear more enterprise-ready. “Not too many tech companies have a smiley face embedded within their logo.

Branding 222

Branding Technical Review Customer Experience Enterprise 222

Mironov Consulting

JUNE 30, 2017

I’ve noticed a frequent executive-level misalignment of expectations across a range of software/tech companies, particularly in B2B/Enterprise companies and where Sales/Marketing is geographically far away from Engineering/Product Management. In fact, we fire enterprise sales folks who don’t close big deals. And they’re right.

Software Developers 96

Software Developers Software Development Reporting Tools Software Review 96

Amplitude

NOVEMBER 26, 2019

People in non-technical roles rely on data every day to make decisions, develop ideas or measure success. You may not understand someone else’s definition or report. Not everything Not everything involving data is owned by one person or team, even at a large enterprise company. Allow for non-technical colleagues to explore data.

Data Visualization 137

Data Visualization UX Analytic Tools Reporting Tools 137

The Product Guy

JUNE 25, 2018

This article highlights a few ways to increase clarity and provide better role definition between a manager and a direct report as it pertains to daily situations involving escalations, blockers, and air cover. Definitions : First let’s go through some quick definitions to make sure we’re speaking the same language.

Product Management 120

Product Management Product Manager Reporting Tools Technical Review 120

The Product Coalition

DECEMBER 22, 2022

SaaS is regarded as the technology most crucial to corporate success. Brief Definition for Anyone with Saas startup ideas Software as a Service is a collection of cloud-based, on-demand software that provides customers with access to applications. Over the previous seven years, the SaaS industry has grown in size by almost 500%.

Analytic Tools 125

Analytic Tools Data Visualization Reporting Tools Startups 125

Intercom, Inc.

JANUARY 16, 2020

The idea of a virtual whiteboard is so simple that even the least technologically literate amongst us could likely understand the concept. Andrey: Definitely that was the case, but on the other side we try to follow our users and usage patterns in the product. The distributed teamwork tech stack. John: That’s pretty cool.

Research Software 249

Research Software Data Visualization User Testing Customer Experience 249

The Product Guy

MARCH 27, 2018

When I started my current product role last September, I had a textbook definition of what makes a great product manager. But on day one of the program kickoff, I already began to re-assess my initial definition! In my situation, I was limited to lead effectively due to the physical gap. Your followers choose you.”

Product Management 116

Product Management Product Manager Technical Review Software Review 116

Iteratively Blog

MARCH 15, 2020

It’s definitely worth your 15 minutes! ? It’s recorded bi-weekly where they feature in-depth analysis and a top-notch interview that highlights the people applying these technologies in real-life scenarios. ? A large part of the reason is due to the fact that not everything is measurable. . #6 KDnuggets [BONUS]. Podcasts. #1

Data Visualization 101

Data Visualization Analytic Tools Research Software Technical Review 101

Userpilot

APRIL 30, 2024

For example, Slack , initially popular in tech industries, expanded its reach to various sectors, including education and non-profits to increase its user base. But, it requires investment in new tech and building new products for unknown markets comes with a huge risk. Or encouraging them to share reviews on sites like G2.

Analytic Tools 90

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 90

Intercom, Inc.

OCTOBER 29, 2020

And let me tell you, it was definitely not at all cool at that time, but it inspired me to realize that there are some things that humans are particularly great at doing, and then there are things that we can automate in ways that make people’s lives better. We were definitely early. And I met my husband, Eric, out here.

Feedback Software 209

Feedback Software Research Software User Testing Reporting Tools 209

Product Talk

FEBRUARY 10, 2021

I know that Hope and I hear a lot from the teams that we work with that most product people are really eager and they’re really diligent. It’s typically a product manager, a design lead, and a tech lead. We define the trio as this pretty standard template of a product manager, a design leader, and tech lead.

Product Research 314

Product Research Data Visualization Research Software Analytic Tools 314

Intercom, Inc.

MARCH 8, 2018

Dan: I’ve been in enterprise sales now for 18 years. After about two and a half years there I joined Sprinklr , a social media management technology company, and was there for three years as a divisional vice president. Dan: Definitely some advantages as well, as you suspect. There’s definitely challenges there.

Research Software 186

Research Software Feedback Software Reporting Tools User Testing 186

Gainsight

APRIL 27, 2020

Virtual work, on-demand delivery, and telemedicine were all catapulted forward due to this terrible tragedy. A natural question for SaaS execs and investors is to ask “What will change for the future about SaaS due to this crisis?”. We definitely can’t do it during a crisis. What business value does this technology drive?

Research Software 99

Research Software Technical Review Software Review Reporting Tools 99

The Product Coalition

AUGUST 15, 2023

Returns from Product Development The different types of returns companies doing product development typically look for are: Equity Gains: the technology built leads to an increase in the value of the company. Revenue Growth: the technology built leads to an increase in the company’s revenue. A reduction in cost may increase profits.

Development 127

Development Technical Review Customer Experience Software Review 127

Mironov Consulting

APRIL 15, 2023

In my experience, there’s usually a fundamental misalignment between two broad groups at software companies – especially B2B/enterprise companies — that I’ve been thinking/writing for a while.  One Deep dives into obscure technical requirements isn’t the fastest path to a signature.

Customer Experience 124

Customer Experience Software Review User Testing Technical Review 124

The Basics of Product Management

JULY 21, 2020

Smart Glasses are the latest craze in the world of wearable tech. We will review each smart glass available today, including the newest entrant, Jio Glass. With the growing importance of video calls, using this wearable tech may soon become an essential part of effective communication. How can an oil company pivot to technology?

Technical Review 52

Technical Review Software Review Feedback Software Product Research 52

Alchemer Mobile

MARCH 18, 2021

Almost all apps experienced significant change in their DAU due to COVID-19. You will definitely be able to engage remotely with my really tiny dog who has a very loud voice. So I hope you find both interesting, but we are definitely going to go through both. We’re getting some answers, getting some big tech giant answers.

User Testing 173

User Testing Webinar Data Visualization Feedback Software 173

Product Innovation Educators

DECEMBER 16, 2024

The discussion reveals how product management has evolved since 1931 and highlights the importance of clear role definition to prevent job frustration. Requirements Engineering Following roadmap creation, requirements engineering emerges as a crucial activity where product strategy meets technical execution.

Research Software 62

Research Software Feedback Software User Testing Product Research 62

Intercom, Inc.

JUNE 19, 2019

Ceci likes Bill Gates’s definition as the point when the value of the stuff built on top of your product surpasses the value of your product by itself. Ceci: I definitely never saw myself getting into platforms, that’s for sure. It’s technical, and I wasn’t technical. Short on time? It was really fun.

Marketing 217

Marketing User Testing Weak Development Team Product Research 217

The Product Coalition

NOVEMBER 7, 2019

What Outsourcing Really is: Types and Opportunities When we say “outsourcing”, what we often mean is different levels of involvement, commitment, technical expertise, and responsibility. Let’s review the three key types of outsourcing arrangements and what the differences among them mean to you as a customer.

Technical Review 60

Technical Review Feedback Software Fractional CTO Weak Development Team 60

Intercom, Inc.

AUGUST 26, 2021

Liam Geraghty: So many stories of tech success begin in Silicon Valley. This was pre-Stripe, pre-anything, pre any good technology that we know today. It definitely wasn’t me. ” There were definitely hints of success in the run-up to that, for sure. A revelation in the coffee shop. They needed a solution.

Feedback Software 223

Feedback Software Analytic Tools Customer Communications Data Visualization 223

Mind the Product

APRIL 27, 2017

Some product teams will use written methods across both the problem identification and solution definition steps, while others will use visual methods. With a clickable prototype, an internal review board can see just how the finished product will look AND function. Written Methods. Choosing the Right Method.

Framework 130

Framework User Testing Research Software Feedback Software 130

The Product Coalition

MARCH 25, 2022

The overall technological progress enhances a lot of business areas, and financial technologies are certainly part of that dynamic. Taking into account the expanding usage of technologies in the financial industry, there is no wonder people started wondering how to make a fintech app. What is fintech?

Research Software 121

Research Software Feedback Software Reporting Tools Data Visualization 121

The Product Coalition

MAY 18, 2022

Continuous improvement is a continual process to improve components of enterprise software?—?processes, Whether your company is a startup or a multinational enterprise, understanding the importance of continuous improvement is essential. Enterprises use continuous improvement in software development or data automation solutions.

Reporting Tools 134

Reporting Tools Software Developers Software Development Feedback Software 134

The Product Coalition

JULY 13, 2022

FullStory is used by enterprises and large organizations but the platform has a few shortcomings: Mobile integrations. While FullStory works for mobile apps, the web/mobile hybrid platform doesn’t cover every framework, particularly with non-native tech stacks (e.g. Why is it worth considering FullStory alternatives? Learning curve.

Data Visualization 116

Data Visualization Analytic Tools Feedback Software Reporting Tools 116

eG Innovations

JULY 2, 2021

John Worthington (Director – Customer Success, eG Innovations) and Richard Faulkner (Enterprise Solutions Architect, Conversant Group) presented on the topic: “ End-to-End monitoring for your Citrix infrastructures with a single pane of glass “. Could you please explain the licensing cost for this product [eG Enterprise]?

Analytic Tools 105

Analytic Tools Reporting Tools Data Visualization Customer Experience 105

UX Planet

FEBRUARY 1, 2024

Picture this: You’re a stakeholder in a company specializing in enterprise SaaS solutions, and your team is embarking on developing a new product. When designing personas for enterprise applications, here are some key aspects to keep in mind: Role-Specific Needs: Enterprise personas often represent users with specific job roles.

User Testing 52

User Testing Research Software Feedback Software Analytic Tools 52

Agile Velocity

MAY 14, 2020

We’ll share our definitions. (If They are key inputs for your business and technology discussions around WHAT to work on. An Agile transformation is a rethinking and reworking of how your organization engages technology, people, and processes to achieve specific business outcomes. From organizational silos to legacy technology.

Feedback Software 98

Feedback Software Agile Analytic Tools Data Visualization 98

Intercom, Inc.

JUNE 23, 2022

Instead of reaching out directly to a sales team, customers are taking matters into their own hands and looking to trusted peer reviews for guidance. Amanda, who’s always worked at the intersection of marketing and technology, is, by her own admission, a data geek. That’s really been the core thread ever since for me.

Feedback Software 118

Feedback Software Research Software Reporting Tools Software Review 118

UX Planet

MARCH 2, 2024

A success story of an enterprise design system establishment, rollout and implementation at a multinational insurance company Managing design at scale, achieving a level of design consistency and quality. This definition resonated deeply with me a few weeks ago while connecting with several designers on their latest works.

Feedback Software 86

Feedback Software Systems Review CTO Coach Data Visualization 86

Userpilot

JANUARY 31, 2022

The different specialization categories: core product manager, growth product manager, technical product manager, platform product manager, and innovation product manager. Technical Product Manager. Technical Product Manager. Are there commonalities in technology that help your company build solutions faster, and.

Research Software 87

Research Software Analytic Tools Feedback Software Product Research 87