The Product Guy

MAY 21, 2018

For a startup like us, it was nerve racking to think that we are not always directing the very limited resources to drive outcomes – not just a waste of scarce resources, but high opportunity costs. I like to think about defining measurable goals and outcomes as creating the operational definitions in scientific experiments.

User Friction 261

User Friction Customer Experience Vision Technical Review 261

Product Innovation Educators

SEPTEMBER 28, 2020

I structured the book in three sections, Founder Flow, Startup Flow, and Product Flow. Lisa needs to get in the mental and emotional state not only to create her product as a solution to her customer’s problem, but also to solve the problems of getting her enterprise up and running. [9:39]

Product Management 256

Product Management Product Manager Management Management 256

The Product Guy

AUGUST 10, 2017

According to Jeff Gothelf , Lean Startup emphasizes making assumptions about your target market, testing them with rapid prototypes, and iterating based on customer feedback. It lacks an absolute definition. A blog could aggressively demand shares on social media before people have even had a chance to read through an article.

User Testing 296

User Testing Customer Experience Research Software Customer Feedback 296

Mind the Product

JULY 9, 2019

After leaving the Navy and working on nuclear submarines, Dan Olsen embarked on a career that has spanned enterprises and start-ups, consulting, speaking, writing, and running the Lean Product & Lean UX meetup. Lily has spent 13 years in the tech industry working mainly with startups in the SaaS and mobile space.

Product Research 181

Product Research Customer Experience User Testing Entertainment 181

The Product Guy

AUGUST 1, 2019

A startup development team consisting of a product manager and two offshore engineers was facing major challenges in meeting client deliverable deadlines – repeatedly. THE CHALLENGE. Each major release deadline created a high pressure environment with engineers working overtime in the weeks prior in order to meet delivery dates.

Weak Development Team 373

Weak Development Team Software Review Technical Review Onboarding KPIs 373

The Product Coalition

FEBRUARY 9, 2021

We’re kicking off a new venture with an enterprise tech product at its core. I haven’t included books on consumer-focused products and businesses, because this new venture is selling a software product into enterprise. for building a new product venture, or, in this case, selling software to enterprise. Venture Building 1.

Books 187

Books User Testing Product Research Inbound 187

Arkenea

APRIL 10, 2025

Businesses of all sizesfrom startups to Fortune500 companies recognize that external development teams can drive efficiency, innovation, and strategic focus. Definition and Core Components Outsourced software product development refers to the practice of delegating all or part of the software development lifecycle to an external partner.

Analytic Tools 52

Analytic Tools Research Software Reporting Tools Software Review 52

Product Innovation Educators

FEBRUARY 17, 2025

These workshops should address: Expectation Area Key Questions to Address Why It Matters Role Definition What specific responsibilities fall under the PM role? Establishing Expectations Francesca recommended conducting expectation workshops, particularly during key organizational transitions.

Reporting Tools 179

Reporting Tools Feedback Software Customer Feedback Technical Review 179

Product Innovation Educators

MAY 2, 2022

Steve orchestrates and executes customer engagements in the federal space, overseeing the development of products to address challenges in government enterprise, national security, and other federal areas of focus. I’ve seen four types of CTO roles: The startup CTO is the Jack of all trades.

CTO 231

CTO Government Engineering Technology 231

Lenny Rachitsky

MARCH 30, 2025

Why a 30-to-50-person team size is the critical breaking point when growing startups need to adopt more structured processes. Proven strategies to implement Shape Up methods, whether you’re working in a startup or enterprise environment. Why most teams struggle with too little detail in their planning, not too much.

Startups 68

Startups User Testing B2B Engineering 68

The Product Coalition

JANUARY 24, 2022

Case Category: Market sizing & Estimation, Goals & Measures Case Type: Investor pitch by a startup planning to launch smartwatches in India ?? Case: “ Suppose you have been hired as a PM for a tech startup that is trying to launch smartwatches in India in a non-premium segment. Simple definition of TAM, SAM, SOM ??

Data Visualization 183

Data Visualization User Testing Research Software Marketing 183

The Product Coalition

JANUARY 24, 2021

When a startup grows, there comes a time when they decide to work with OKRs (or any other goal-setting methodology) across the board for the first time. While these are definitely needed for the teams to know what to do, they are bad as OKRs, in the sense that they are not accounting for anything other than delivering software.

Analytic Tools 197

Analytic Tools Customer Experience B2C Enterprise 197

The Product Coalition

MAY 9, 2023

Yet I’ve read relatively little about the key question: when should a startup even try to take the PLG route? Why NOT to PLG I’ll start off by saying that even though we went with PLG, I still don’t think it’s the best choice for most startups: First of all, it’s not a good fit for many companies and products. To PLG later?

User Testing 148

User Testing Feedback Software Analytic Tools Outbound 148

Intercom, Inc.

JANUARY 5, 2022

Suddenly, the team got to know SOC 2 Reports all too well and realized just how burdensome and unscalable it could become, especially for high-growth startups. Drata recently raised $100 million in venture capital funding, which I believe makes it San Diego’s latest startup unicorn with an evaluation of $1 billion.

Reporting Tools 211

Reporting Tools Data Visualization Software Review Technical Review 211

Product Management Unpacked

MAY 27, 2021

I’d worked for a startup in Hyderabad, India where everyone had to wear different hats,“ recalls Debashish. “I UPMC Enterprises Provides Deep Insight Into Product Management. When asked to be an MSPM capstone sponsor, UPMC Enterprises was happy to partner with the program. And it’s CMU.”. And The Healthcare Industry.

Healthcare 146

Healthcare Technical Review Product Management Product Manager 146

Product Talk

APRIL 21, 2021

And when we think about growth, if you work in a B2B context, I’m guessing that your company is really focused on landing large enterprise clients. The challenge is if all of us in the B2B space focus on enterprise clients, who’s building software for the mom and pop businesses? It’s the biggest return on investment.

Product Research 325

Product Research User Testing Research Software Analytic Tools 325

Mind the Product

MARCH 11, 2020

It’s fascinating to me to be in a startup working with some of the largest companies in the world. From there, I went on to become a technical product manager at a machine learning (ML) startup, Context Relevant, responsible for the ML platform. My job there was a hybrid of data science and technical product management.

Research Software 125

Research Software B2C Artificial Inteligence Customer Experience 125

Userpilot

JULY 29, 2024

35% of startups fail because there is no market need. To gather the information needed to avoid this, quantitative data is a valuable tool for all startups. ’ Subscription types might be classified as ‘free,’ ‘basic,’ ‘premium,’ or ‘enterprise.’

Data Visualization 105

Data Visualization User Testing Analytic Tools Feedback Software 105

The Product Coalition

APRIL 24, 2023

Or, you might look to see what features your customers on the Enterprise plan want most and prioritize those. Customer Feedback Repository: Definition, Types, Tools, and How to Set One Up was originally published in Product Coalition on Medium, where people are continuing the conversation by highlighting and responding to this story.

Feedback Software 123

Feedback Software Analytic Tools User Testing Customer Feedback 123

Product Innovation Educators

JUNE 20, 2016

He wrote the step-by-step guide for implementing Lean startup practices, titled Running Lean , created the Lean Canvas tool, and blogs regularly about these topics at www.leanstack.com. Now he has a new book about applying Lean Startup principles to go from new product concept to a product that is achieving predictable success with customers.

User Testing 142

User Testing Customer Experience Product Research Product Management 142

Intercom, Inc.

APRIL 25, 2019

If you’re reading this, you might be familiar with Paul Graham’s famous article “ Startup=Growth ,” where he lays out the difference between traditional businesses and startups. Paul Graham puts it like this: “A startup is a company designed to grow fast”. Making sure culture scales as you grow. Doing more with less.

Data Visualization 136

Data Visualization Research Software Reporting Tools User Testing 136

Mind the Product

NOVEMBER 21, 2019

Using the rigour of a value proposition canvas to describe your organisation can help you to be honest with yourself: As a Tech Startup. As a Digital Team in a Large Enterprise. I’ve lifted an idea straight from the Lean Enterprise book and used it over the last 12 months. Definition of Done. You’re high on life.

User Testing 182

User Testing Reporting Tools Research Software Product Research 182

Product Talk

JULY 12, 2017

In my talk, I shared a clear definition of continuous product discovery that I hope will act as a benchmark to help teams evaluate their own product discovery practices. I also shared a case study telling the story of two product teams as they adopted my definition of continuous product discovery. You can watch the video below.

Product Research 241

Product Research User Testing Data Visualization Research Software 241

Intercom, Inc.

JUNE 6, 2019

Startups building an integration strategy should start by understanding where to add value and what tools people are using to get that value today. Liam: Very early on, we were definitely working with bigger companies with sizable data just because the problem’s more interesting, and that’s where we saw the opportunity and our vision.

Analytic Tools 190

Analytic Tools Data Visualization Customer Experience Inbound 190

Intercom, Inc.

MARCH 8, 2018

Dan: I’ve been in enterprise sales now for 18 years. Right now we’re working with some Fortune 50 companies, all B2B, down to much smaller startups here in New York City. Adam: How was your experience of getting your own startup off the ground while being a leader in a high growth company? What sticks out?

Research Software 186

Research Software Feedback Software Reporting Tools User Testing 186

The Product Coalition

OCTOBER 28, 2019

What No One Tells You About Being a Product Manager at an Early Stage Startup Over a year ago, I asked around, searched for books or articles, went to several talks but found very little advice on being a product manager at an early-stage startup. It’s important for an early-stage startup with limited resources.

Startups 88

Startups User Testing Product Management Product Manager 88

Intercom, Inc.

NOVEMBER 4, 2021

You wouldn’t expect to find a Brand Studio at every tech startup, but then again, we’ve always enjoyed doing things a little bit differently. Going upmarket usually involves a rebranding effort to appear more enterprise-ready. As I said, they’ve been quite busy. If you enjoy our discussion, check out more episodes of our podcast.

Branding 222

Branding Technical Review Customer Experience Enterprise 222

Intercom, Inc.

MAY 3, 2018

She’s worked in product from early-stage startups all the way up to publicly traded companies like Rackspace and Square, a company with the sensitive task of handling customers’ money. I went into the startup world, figured out product management, and then came to Square about two years ago. Rohini: Definitely.

User Testing 195

User Testing Customer Feedback Customer Experience Data Visualization 195

Product Management Lessons from the Trenches

SEPTEMBER 19, 2018

While we like Localytics, most of the major push notifications vendors can support the kind of audience definition and automated message delivery described above. Reaching enterprise B2B users may require you to expose a message in your app/on your site.

User Testing 170

User Testing Customer Experience Customer Feedback Feedback Software 170

The Product Coalition

JANUARY 11, 2023

It definitely did. Making better, more informed decisions As Product Managers and as startup founders, we continuously evaluate value vs. effort, even when we don’t realize it. Better quality. 99 languages. Open-source. Is it time to re-evaluate? They were even willing to pay extra to get it.

Research Software 158

Research Software Product launches Technology Data Visualization 158

Intercom, Inc.

JULY 4, 2019

Here are five quick takeaways: Narrow your definitions. Brian: It seems like it’s one of these things that’s definitely bubbling up in so many different places at the same time. Narrow your definitions. Brian: I think that definition was probably the biggest aha moment for me, reading through this.

User Testing 212

User Testing Customer Experience Feedback Software Research Software 212

The Product Coalition

JUNE 18, 2023

and moreover, that the most common interpretation was not at all what I wanted to deal with, and definitely not where I believe (to date) most entrepreneurs need help. That’s the whole reason VCs invest in startups. They are all definitely part of the promise of PLG, but the journey to PLG doesn’t start there.

Naming 145

Naming User Testing Weak Development Team Feedback Software 145

Melissa Perri

MAY 5, 2016

A Successful Start I learned about Minimum Viable Products like 99% of other Product Managers - through The Lean Startup by Eric Ries. Someone picked up The Lean Startup , had their mind blown, and said “We should do that here!” My definition of a Minimum Viable Product is the smallest amount of effort you can do to learn.

User Testing 120

User Testing Feedback Software Customer Experience Research Software 120

Intercom, Inc.

MAY 10, 2018

Andrew’s been an angel investor and advisor for a slew of name-brand startups; however, he’s most widely known for his invaluable essays on growth. Andrew: Definitely. I’ve known Marc and Ben for a long time, and they originally seed-funded a startup of mine many years ago. Adam: What drew you back?

User Testing 224

User Testing Customer Experience Onboarding KPIs Customer Feedback 224

Intercom, Inc.

JUNE 21, 2018

Whether you’re at an early-stage startup that’s just made its first sales hires, or part of a fast-moving sales team in a large organization, the key to success often comes down to efficiency. But I couldn’t raise the money for the startup; this was 2009, right after the recession. Starting sales from scratch.

Outbound 183

Outbound Technical Advisors Weak Development Team Customer Experience 183

The Product Bistro

JANUARY 31, 2017

This definitely cast a shadow on the principal go to market strategy that drove the original dot com bubble. Agile development and Lean Startup. Particularly at established enterprises, they are commonly built as business units, with leadership, development, marketing and often operations as separate, stand-alone entities.

Agile 150

Agile User Testing Startups Data Visualization 150

Intercom, Inc.

NOVEMBER 27, 2019

This is Season Two of Scale , Intercom’s podcast series on moving from startup to scale-up. Moving upmarket: Court enterprise customers. Going East is definitely the area of focus in the future. It doesn’t tend to support enterprise software, but product-led companies can do really, really well there.

Data Visualization 186

Data Visualization Reporting Tools Software Review User Testing 186