Intercom, Inc.

JULY 29, 2020

The notion of storytelling has pervaded the marketing world as of late. So it’s no surprise that storytelling has become such a popular part of brand marketing. And yet, all this emphasis on storytelling glosses over the quality that’s even more crucial for a brand’s content marketing to find success: personality.

Data Visualization 271

Data Visualization User Testing Branding Customer Feedback 271

Product Management University

OCTOBER 22, 2019

There were competitive products that solved the same exact problems, and then there were competitive products that didn’t even come close, but their marketing or sales teams did something to convince buyers otherwise. It’s the classic definition of a solution! Change the Conversation From Product to Practice. Here’s the difference.

Differentiation 20

Differentiation Positioning Demo Definition 20

Userpilot

JULY 22, 2024

Here are the steps to develop your positioning effectively: Conduct thorough market research. Perform competitive analysis by identifying competitors, studying their offerings, and conducting a SWOT analysis to find market gaps. It attracted a diverse user base and achieved significant market penetration.

Research Software 103

Research Software Positioning Data Visualization Definition 103

Userpilot

SEPTEMBER 10, 2022

What’s product differentiation? What differentiation strategies can a product manager use to make the product stand out in a saturated market? Product differentiation is about highlighting the features of your product that make it stand out on the market. What is product differentiation?

Differentiation 98

Differentiation Feedback Software Research Software User Testing 98

Product Management University

APRIL 8, 2024

There are a million and one things that go into creating a market leading company. But products are the nucleus, and that means market leadership starts with product management. Building a Market-Facing Product Management Discipline The definition of “market” has more than its share of ambiguities.

Leadership 147

Leadership Marketing Product Management Product Manager 147

UX Planet

MARCH 9, 2025

Maybe your audiences preferences shift so you will need to adapt to the new market demand, or maybe you decide to embrace a new visual style to make your product look fresh and modern. Pain points : If youre going to redo the functional logic of your product, you should definitely add customer pain points.

Product Research 115

Product Research Research Software Feedback Software User Testing 115

Product Management University

AUGUST 15, 2023

The biggest difference between product management and portfolio management is product management focuses specifically on the success of each product whereas portfolio management focuses on the success of the company (the portfolio) in chosen market segments. It’s a logical question but the answer is a definitive no.

Product Management 246

Product Management Product Manager White Paper Management 246

Intercom, Inc.

JANUARY 28, 2019

A great partnership between product and sales needs to be based on shared definitions of success and an agreed upon process to collaborate. Marketable – be attractive enough to differentiate itself from competitors. However, a great product is more than something that “the market accepts”. You need to differentiate.

Software Review 193

Software Review Roadmap Differentiation Customer Experience 193

The Product Coalition

JUNE 9, 2023

Everyone knows educating the market is hard to nearly impossible, but people always bring up examples like Facebook or the iPhone whenever I discuss it in my lectures. So what can and cannot work when you want to educate the market? Photo by Oleg Magni from Pexels Educating the market has a bad reputation, and rightfully so.

Education 130

Education Marketing Weak Development Team User Testing 130

Roman Pichler

MAY 13, 2024

Listen to the audio version of this article: [link] Product Strategy and Change Strategy means different things to different people, so let me briefly share my definition. But this only works if the product and market are stable and experience little change. Are there new market entrants?

Customer Experience 280

Customer Experience Product Research Technical Review Data Visualization 280

Intercom, Inc.

JUNE 3, 2021

It may take a bit of a leap of faith to invest in a differentiation strategy that won’t immediately translate into ROI, especially in a pandemic, but you can’t sacrifice innovation and sustainability for short-term revenue. There are things, bets you might take, but you definitely wouldn’t have taken in the midst of a pandemic.

Strategy 228

Strategy Feedback Software Research Software Software Review 228

Alchemer Mobile

JULY 13, 2021

A good product experience is the primary driver behind product differentiation and ultimately, lasting customer satisfaction (measured through CSAT and NPS ) and loyalty. Beforehand, make sure your team is aligned on: Their definition of product experience. After you’ve socialized your ideas, it’s time to set time for a formal kickoff.

Customer Experience 230

Customer Experience User Testing Onboarding KPIs Product Research 230

Userpilot

AUGUST 7, 2024

Providing depth helps address diverse customer needs to boost sales, revenue , and loyalty while differentiating your company from the competition. For example, Semrush is known as an SEO and content marketing platform. But it also offers a wide range of apps and products for competitive analysis, marketing analytics, and more.

Feedback Software 105

Feedback Software Analytic Tools Definition User Testing 105

Johanna Rothman

JUNE 21, 2023

Here are my definitions: Buyers have the money to make a purchase decision for a product. When the User is also the Buyer, as in a mass-market product, they might ask you for features. Not all mass-market Buyers are also users. If you create a mass-market product, you can choose when and as much access as you want.

User Testing 90

User Testing Customer Feedback Customer Experience Differentiation 90

Product Innovation Educators

FEBRUARY 20, 2023

How to achieve product-market fit – for product managers This episode is sponsored by PDMA, the Product Development and Management Association. This speaker emceed the conference and presented on Lean Product Management: How to Achieve Product-Market Fit. Start at the bottom and work your way up: Market: 1. Feature set 5.

User Testing 273

User Testing Product Management Product Manager Data Visualization 273

Sachin Rekhi

FEBRUARY 9, 2020

As an industry, we frequently talk about the reality that there is no single definition for the responsibilities of a product manager and that product management roles differ meaningfully across companies. But the one conversation that people often tell me they find uniquely insightful is our discussion on finding product culture fit.

User Testing 218

User Testing Weak Development Team Artificial Inteligence Product Research 218

Intercom, Inc.

NOVEMBER 25, 2019

” Unique activities : Find the differentiators that make sense for you. So for example, you know I run a Product team, we also have LB who runs our Sales team and Shane who runs our Marketing team. And the product strategy, obviously, is the product and the product must fit the market.

Product Strategy 187

Product Strategy Strategy Research Software User Testing 187

Lenny Rachitsky

FEBRUARY 25, 2025

Basic definitions Strategy has benefited from several excellent foundational frameworks over the years, from Michael Porter’s work to Good Strategy Bad Strategy , Playing to Win , and The Art of War , to name a few. Let’s establish some basic definitions before diving into the details of Strategy Blocks: 1.

Strategy 116

Strategy Technical Review Product Strategy Product Research 116

Product Talk

JUNE 19, 2024

I break the underlying structure of discovery into three parts: Starting with a clear desired outcome —in other words, starting with a clear definition of success. The better we understand our customers, the better we can meet their needs, and the more we can differentiate our product from the competitors. It’s not specific enough.

Generative AI 296

Generative AI Product Research Feedback Software Analytic Tools 296

Intercom, Inc.

DECEMBER 4, 2019

More recently, however, I’ve realized that the technology industry at large struggles with such clarity and consistency – in marketing terms, there is often a difficulty developing a clear value proposition that aligns with product and brand identity. And whatever you stand for must resonate with your identified target market.

Branding 209

Branding Weak Development Team Technical Review Airlines 209

Userpilot

JULY 27, 2022

Ever wondered why product lifecycle marketing is that important for SaaS? Every product goes through a life cycle from the moment it enters the market until the end. The marketing plan must include strategies for every phase of a product’s lifecycle to be successful. Let’s get started! Book a demo to learn more!

User Testing 98

User Testing Feedback Software Analytic Tools Research Software 98

Userpilot

NOVEMBER 8, 2022

Your product go-to-market strategy is the final ingredient for any successful product launch. It is a small but prominent element that drives every other component of your marketing strategy. A go-to-market ( GTM ) strategy is a comprehensive plan detailing how you want to launch your product. Product go-to-market strategy.

Feedback Software 98

Feedback Software User Testing Product Research Strategy 98

Product Talk

DECEMBER 15, 2021

He began his career in marketing, then switched to engineering, and eventually discovered the product discipline, which he says “feels like home between the technical part of my brain and the human part of my brain.” I know we’ll never get to a 100% hit rate, just by definition, but we can do a lot better than we do. Tweet This.

Product Research 223

Product Research Customer Experience Research Software Reporting Tools 223

Intercom, Inc.

JANUARY 20, 2022

If you’re short on time, here are a few quick takeaways: A company’s differentiator, or the reason their customers choose them over others, only lasts as long as their ability to improve faster than others can copy. Paul: Yeah, it definitely did. And principles, by definition, are guidelines. It certainly has for me.

Feedback Software 249

Feedback Software Reporting Tools Product Research Data Visualization 249

Mixpanel

FEBRUARY 23, 2021

Table of Contents The problem with defining product-market fit In search of quantitative indicators of product-market fit 6 things about measuring product-market fit 1. With that in mind, product-market fit is a spectrum 4. Once you find product-market fit, it’s not static 6. It makes sense intuitively.

User Testing 130

User Testing Onboarding KPIs Product Research Startups 130

Product Management University

OCTOBER 11, 2023

When your differentiating value isn’t abundantly clear, the deal ends up with no decision or worse yet, a loss. If you’re managing products in silos that means you’re looking at customer needs in silos, building products in silos, marketing products in silos…you get the drift.

Product Research 130

Product Research Feedback Software Differentiation Management 130

Userpilot

APRIL 30, 2024

Provides a competitive advantage In saturated markets, consistently delivering a valuable product or service to your customers gives you an edge over competitors. Three to four pricing tiers or JTBD -based plans differentiated by features and value will do. And customer satisfaction is closely linked to their retention.

Feedback Software 105

Feedback Software Analytic Tools Product Research Data Visualization 105

Intercom, Inc.

APRIL 29, 2021

Just ask any content marketer – they would rather have the resources and the time to focus on both, because to build a strong marketing brand, you need an approach that covers both the awareness and the acquisition. Blog articles, podcasts, ebooks, and videos have been the bread and butter for content marketers for a long time now.

Marketing 118

Marketing Onboarding KPIs B2B Feedback Software 118

The Product Coalition

MARCH 24, 2021

We can see that such innovations face a chasm between the early and the mainstream market. Crossing this chasm decides if the innovation will become a success or has to leave the market. Innovators have to build first reference customers in the mainstream market to prove having a promising business model and a compelling offering.

User Testing 149

User Testing Research Software User Friction Customer Experience 149

The Product Coalition

MARCH 23, 2022

You need somebody taking care of the marketed product and the interfaces to centralized Departments like Sales and Marketing. With the actual definition of management as processing facts in differentiation to leadership, the emotional side and the caring for products and the team seams to fall short.

Product Management 133

Product Management Product Manager Differentiation Agile 133

Sachin Rekhi

APRIL 12, 2020

In Silicon Valley, we've become well-versed in the importance of finding product/market fit as the most important early pursuit for any new product or startup. While this obsession with product/market fit is warranted since it remains so elusive, it is necessary but ultimately not sufficient for building a significant and enduring business.

Strategy 212

Strategy User Testing Technical Review Software Review 212

Intercom, Inc.

JULY 15, 2021

The whole essence of this, I was a part of the journey to lead with design-based differentiation, and that was a huge draw. Fergal: Are those iterative processes that you just keep on revisiting again and again and again as you build the product and bring it to market? Arin: It’s definitely iterative. Fergal: Cool.

Research Software 245

Research Software Feedback Software Reporting Tools User Testing 245

Mind the Product

APRIL 6, 2020

Our goal was to define how we would set and communicate the company strategy, and how that strategy would lead OKRs and backlog definition. Product (and company) strategy is the backbone that guides product goal-setting and roadmap definition, although it’s sometimes overlooked or confused with having a vision. This is what we did.

Product Strategy 167

Product Strategy Strategy Feedback Software Customer Experience 167

Mind the Product

APRIL 27, 2017

This, I think, is a better way to begin to understand a user or market need and its associated pain points. Following Ries’ point, defining a solution is the response to the customer development activity: it becomes much clearer once the market landscape and pain points are well understood. Product Requirements in B2B Software Markets.

Framework 159

Framework User Testing Research Software Feedback Software 159

Intercom, Inc.

JULY 25, 2019

Paul: Exactly, so we spend a ton and ton of time on problem definition. ” A much better definition might be, “We need a way to have a consistent record, blah blah blah…” Paul: Yeah, “Our customers are trying to do x or y.” There is definitely innovation in that space, Tesla comes to mind, for example.

Research Software 209

Research Software Feedback Software Product Research User Testing 209

The Product Coalition

JUNE 10, 2022

Let’s describe it as “Batman versus Superman” # Declared variables Superman = "Service Management" Batman = "Product Management" In the past few months I got the feeling everybody is talking about Services, with the extremely important focus on customer-centricity, but products and market-orientation are more and more out of focus.

Management 133

Management Management Definition Customer Experience 133

Mind the Product

SEPTEMBER 16, 2019

A product is more than the pixels you deliver to the screen, it’s how your product is marketed, sold and supported. You should identify leaders who will be important in pushing the product down and through their organizations, like the head of sales, marketing, and your squad’s management layer(s), as you want their support early.

User Testing 164

User Testing Product Research Data Visualization Customer Experience 164