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Algolia’s Sarah Dayan on what sets a staff plus engineer apart

Intercom, Inc.

You’re autonomous, your code is immaculate, and you have a deep understanding of building and shipping software. Despite not having a formal education in engineering, Sarah landed a job as a developer in the French consultant Grand Manitou. Then, four years ago, in 2018, she got a job at Algolia as a software engineer.

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Are you Solving Customer Problems or Just Building Features?

ProductPlan

Where are product teams getting their feature ideas? Most concerningly, 19% of respondents reported that their top source of ideas comes from senior management, who are often disconnected from both customers and the product development process. Why do product teams become feature factories?

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ProductPlan. Your Holistic Solution for Streamlined and Strategic Enterprise Product Planning and Roadmapping

ProductPlan

Prioritization Board Ensure your team is spending time on things that matter—backed with data Unlimited Viewers Give your stakeholders an easy way to view and provide feedback. Advance Admin Management Organize users into teams, with multiple admins to enforce standardization with a centralized tag manager.

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Top Freeware and Open-source IT Monitoring Tools

eG Innovations

Grafana is developed by Grafana Labs with a free version of Grafana available on GitHub under a GNU AGPLv3 license. A licensed Grafana Enterprise version with additional capabilities is also available for self-hosted, on-premises installation or as managed SaaS (Software as a Service) via an account on the Grafana Labs cloud service.

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Intercom on Product: Accelerating your strategy after COVID-19

Intercom, Inc.

That’s the advice of the Sequoia team in their last memo, “ COVID Accelerated the Future, Now Seize It ,” and for the last couple of months, that’s certainly been on the top of our minds here at Intercom. There are things, bets you might take, but you definitely wouldn’t have taken in the midst of a pandemic.

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5 Ways Product Teams Can Drive an Exceptional Customer Experience Strategy

ProductPlan

As the Director of User Experience, our team was tightly partnered with our product management counterparts to ensure we had baked-in practices and habits that enabled all of our development teams to deliver an exceptional product experience effortlessly. The Product Team’s Role in Customer Experience Strategy.

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Intercom on Product: How ChatGPT changed everything

Intercom, Inc.

And this is why we decided to bring you a special episode about these latest developments in the world of AI, what they mean, and whether it’s time to apply it in real-life scenarios such as customer support. Des Traynor: Let’s do some quick definitions to ground everyone. ” But it’s similar in terms of capability.

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