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Intercom on Product: How ChatGPT changed everything

Intercom, Inc.

And this is why we decided to bring you a special episode about these latest developments in the world of AI, what they mean, and whether it’s time to apply it in real-life scenarios such as customer support. Des Traynor: Let’s do some quick definitions to ground everyone. Des Traynor: But does that name mean anything?

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Best Resources for Data Folks

Iteratively Blog

It’s definitely worth your 15 minutes! ? Development. Known for data visualization & hosted by maestros Enrico Bertini and Moritz Stefaner, Data Stories hosts discussions on the latest developments in data analytics, visualization, and other similar topics. . #6 KDnuggets [BONUS]. Check out the latest issue. Podcasts. #1

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From Awareness to Adoption: Keys to a Successful New Feature Launch

ProductPlan

Product teams must not only create an amazing product, they also need to set the stage for the product getting the awareness it requires for trial and user adoption. To avoid an unsuccessful launch and weak usage, product teams and their product marketing counterparts must be in lockstep. Timing is everything. Rinse and repeat.

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Customer Experience author Elizabeth Dixon on the CX that makes an impact

Intercom, Inc.

From the CEO and the management team to the intern fresh out of college, every employee or business owner has unique qualities that position them to bring excellent customer experiences to life. Liam: I was going to ask your definition of customer experience, but I feel the story has just given it. Liam: That’s fantastic.

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Why There’s No Single “Right” Way to Do Discovery: Part 1

Product Talk

Teresa: For those of you that are Product Talk readers, Melissa writes our Product in Practice series where we’re sharing stories about teams doing great discovery work, so you may have seen her name there. It’s allowing each team to really find what’s going to work best for them. Tweet This.

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To reinvent healthcare, Cambia first reinvented itself: How they built a culture of innovation

DISQO

Ask people to name the most innovative companies, and the likelihood is high that behemoths like Amazon, Netflix, Tesla, and Uber come to everyone’s mind. In order to change the culture, we needed a dedicated team, but the team had to be both coaches and players,” says Max. The very definition of innovation.

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To reinvent healthcare, Cambia first reinvented itself: How they built a culture of innovation

DISQO

Ask people to name the most innovative companies, and the likelihood is high that behemoths like Amazon, Netflix, Tesla, and Uber come to everyone’s mind. In order to change the culture, we needed a dedicated team, but the team had to be both coaches and players,” says Max. The very definition of innovation.