Intercom, Inc.
FEBRUARY 24, 2021
Well, it’s not quite that simple – despite the influx of customer conversations, it can be hard to derive meaningful insights from all that data. Identifying the right insights is key to operating at scale while keeping your customer experience personal, but it’s a huge challenge to find the signal in the noise.
Intercom, Inc.
JULY 25, 2022
New research from Harvard Business Review Analytic Services reveals that businesses of all sizes – from small businesses to enterprises – are realizing the business value of personal, efficient customer engagement. Below, we take a deeper dive into the report’s key data and trends. But they’re facing big barriers.
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Product Talk
DECEMBER 13, 2023
A Brief Introduction to Thomas’s Work: What Is Intelligence Analytics and the Dark Web? Thomas Groendal is the Senior Product Manager at Bluestone Analytics , a subsidiary of CACI , a $6 billion company that focuses on intelligence analysis. Bluestone Analytics in particular has two main products, DarkBlue and DarkPursuit.
Alchemer Mobile
MAY 18, 2022
The following data and information on Business Services apps is from our 2022 Mobile App Customer Engagement Report. Brands in Business Services had varied experiences in 2021. Below is a short summary of how Business Services apps fared in 2021. Data included: Ratings and reviews. Download your copy here.
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Think your customers will pay more for data visualizations in your application? But today, dashboards and visualizations have become table stakes. Discover which features will differentiate your application and maximize the ROI of your embedded analytics. Brought to you by Logi Analytics.
Intercom, Inc.
MARCH 18, 2021
Or rather, two – conversation topics and custom reports. “How do you make sense of and identify the trends in the many conversations your team is having with your customers?” I focus on the reporting area where we report on all things that happen at Intercom for you. Thomas: Awesome.
Alchemer Mobile
MARCH 14, 2022
Trends that will define the year in mobile—and beyond. This report contains data from the following app categories: Finance. Personal Services. Business Services. The post Introducing: 2022 Mobile Customer Engagement Benchmark Report appeared first on Apptentive. Food and Drink. Healthcare.
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Embedding dashboards, reports and analytics in your application presents unique opportunities and poses unique challenges. We interviewed 16 experts across business intelligence, UI/UX, security and more to find out what it takes to build an application with analytics at its core.
Speaker: Aindra Misra, Sr. Staff Product Manager of Data & AI at BILL (Previously PM Lead at Twitter/X)
Embark on a transformation journey into the heart of the data ecosystem! This webinar is your gateway to a deeper comprehension of the foundations that drive the data industry and will equip you with the knowledge needed to navigate the evolving landscape. Delve into the diverse use cases where data analytics plays a pivotal role.
Speaker: Conrado Morlan
Using the lens of a superhero narrative, he’ll uncover how AI can be the ultimate sidekick, aiding in data management and reporting, enhancing productivity, and boosting innovation. Tools and AI Gadgets 🤖 Overview of essential AI tools and practical implementation tips.
Speaker: Dean Yao, Director of Marketing at Jinfonet
What's the next big trend in analytics software and applications? You've probably used it without even knowing: embedded reporting and analytics. They also want to provide what their users ask for: reporting and analytics from within the context of the applications they are already using.
Speaker: Howard Dresner, Chief Research Officer, Dresner Advisory Services, LLC
Join Howard Dresner, founder and chief research officer of Dresner Advisory Services, as he shares his research on the analytics market from surveys with over 5,000 organizations. You’ll learn about the key drivers to business success with analytics and how predictive analytics can drive revenue.
Speaker: Daniel O'Sullivan, Product Designer, nCino and Jeff Hudock, Senior Product Manager, nCino
We’ve all seen the increasing industry trend of artificial intelligence and big data analytics. In a world of information overload, it's more important than ever to have a dashboard that provides data that's not only interesting but actually relevant and timely. Dashboard design do’s and don’ts.
Did you know that the embedded analytics and business intelligence market is expected to reach a $1.3 In this study, Infragistics explores the trends in modern adoption and usage of the technology. billion value in 2023?
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In 2024, B2B customers expect better quality and service with streamlined experiences that match consumer-grade simplicity—no long calls or meetings required. Our B2B eCommerce Trends Report, surveying 400+ B2B professionals in the US and Europe, reveals how eCommerce has become vital to top companies’ strategies.
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