Intercom, Inc.

NOVEMBER 20, 2018

It is important to use these initial interactions as a means to gain insights that can be fed back to product development to improve your solution and to ensure that your product helps deal with a pain that your target market has. Are they keen to test it out? Iterate the product based on feedback.

Feedback Software 178

Feedback Software Research Software Startups Product Research 178

Intercom, Inc.

MARCH 8, 2018

In a time where buyer behavior has rendered cold calling nearly obsolete, successful sales prospecting begins with using tools like live chat and social media to build relationships. The only exception is some B2C work with financial services and insurance companies. People didn’t think of LinkedIn as a sales tool.

Research Software 186

Research Software Feedback Software Reporting Tools User Testing 186

Intercom, Inc.

FEBRUARY 1, 2018

We’ve now expanded up and down the funnel to now be part of performance marketing and demand generation, all the way through to driving those teams to actually upgrade us through the self-service funnel. For Slack, that was clearly the engineering and dev communities, who love new tools. Growing beyond word of mouth.

User Testing 174

User Testing Marketing Research Software Feedback Software 174

Agile Velocity

MAY 3, 2024

Agile has been shown to shorten time-to-market, increase quality, instill predictability, improve customer satisfaction, and create an overall happier working culture. Agile Transformation involves all levels of the organization and applies Lean-Agile principles to business processes, practices, tools, operations, and culture.

Agile 97

Agile Data Visualization Feedback Software Reporting Tools 97

Split

AUGUST 11, 2023

Further Reading Releasing Software and Stress Download the white paper that discusses how developer pain points can be tempered through feature management tools. Introducing Datadog RUM and Split With this new integration, product teams can monitor real-time activity and experience data on each feature flag.

White Paper 98

White Paper User Friction Download Customer Experience 98

eG Innovations

AUGUST 11, 2022

Citrix monitoring refers to the ability to monitor Citrix services end-to-end. It includes the ability to monitor user experience – from logon time to application launch time to screen refresh latency so administrators can easily monitor and track if they are meeting their service levels (SLAs). 1 About Citrix Monitoring Tools.

Analytic Tools 52

Analytic Tools Data Visualization Reporting Tools Research Software 52

eG Innovations

NOVEMBER 19, 2021

Amazon Web Services (AWS) is one of the most comprehensive and broadly adopted cloud service providers in the industry, offering over 200 fully featured services from data centers globally. A recent survey estimates that AWS is the largest cloud service provider and accounts for 32% of the worldwide cloud services market.

Data Visualization 59

Data Visualization Analytic Tools User Testing Customer Experience 59

eG Innovations

FEBRUARY 14, 2023

eG Enterprise collects metrics and applies tests to help the administrator detect, diagnose, and resolve performance deficiencies related to the data traffic in the environment. eG Enterprise also includes detailed diagnostics which provide additional problem insights to administrators, thereby easing troubleshooting.

Data Visualization 52

Data Visualization Reporting Tools Outbound Analytic Tools 52

eG Innovations

MARCH 18, 2019

But even for complex ecosystems like Citrix, ITIL guidance like a Service Desk continues to be a long-standing ‘best practice’ and can help if IT staff work together. Architect – Scoping, planning and executing Citrix-specific service and project requests. Configure / Enable / Disable Tests. Citrix Staffing Guidelines.

Data Visualization 45

Data Visualization Enterprise Reporting Tools White Paper 45

eG Innovations

AUGUST 3, 2021

Troubleshooting with automated and built-for-Citrix monitoring tools. But every time while talking with the user, they told me “My network is ok I tested it through streaming a video and it runs fine but the Citrix connection is slow.”. 7 Do you have insights into Citrix ADC (was NetScaler)? in a home office?

Analytic Tools 52

Analytic Tools Data Visualization Research Software Reporting Tools 52

ProductPlan

MARCH 22, 2023

Several successful product managers swear by data-driven product management. Here’s a look at data-driven product management and how you can use data to guide your product management efforts in a way that solves customer problems and leads to product growth. What do we mean by data-driven product management?

Data Visualization 52

Data Visualization Customer Experience Product Management Product Manager 52

The Product Coalition

JANUARY 15, 2019

Even the best thought-out plans must be routinely tested & tweaked to retrofit strategy to reality. But, it is a necessary tool for iterating, executing and scaling an existing vision/passion/idea. After a bunch of experimentation and learning, they established an incredibly important insight about repeat behavior?—?which

Feedback Software 84

Feedback Software Customer Feedback White Paper Customer Experience 84

Userpilot

MARCH 3, 2022

Careers in programming are a good springboard as are those in sales, customer service, or marketing. Competence in using product analytics tools is a must for product managers, and the recruiters will be looking for them in your resume. Getting a PM job in a start-up may be easier than in big companies.

Data Visualization 84

Data Visualization Analytic Tools Technical Advisors User Testing 84

Innovatemap

SEPTEMBER 29, 2020

While product marketing has traditionally favored an empathetic approach that prioritizes beautiful visuals, customer insights, and storytelling, demand generation makes a case for the science side of marketing, favoring A/B testing and analytics. Why you need both disciplines.

Data Visualization 52

Data Visualization White Paper Marketing Product Marketing 52

Pragmatic Marketing

FEBRUARY 17, 2017

And they also serve as a messaging structure for white papers, presentations, webinars and product videos. Proof points often relate to product features or attributes, but may also pertain to third-party tests, industry awards, media reviews or product certifications. Proof Points. Message Map Creation. Messaging Workshop Phase.

Messaging 70

Messaging White Paper Customer Experience Technical Review 70

Split

AUGUST 23, 2023

See what they gained from the Feature Data Platform. Releasing Software and Stress Download the white paper that discusses how developer pain points can be tempered through feature management tools. Switch It On With Split The Split Feature Data Platform gives you the confidence to move fast without breaking things.

White Paper 52

White Paper User Testing User Friction Download 52

Userpilot

APRIL 22, 2024

Send targeted messages highly relevant to each customer’s stage in the funnel—messages that align with their immediate interests and necessities A/B test upsell prompts are a savvy tactic to optimize conversions within your marketing funnel. Visually appealing infographics. Interactive tools such as quizzes or surveys.

Analytic Tools 52

Analytic Tools Feedback Software User Testing Product Research 52

Gainsight

OCTOBER 28, 2021

It’s a way of measuring whether your product and the service your features offer are filling a demand. Another way to determine product-market fit is to dig into the features within your product data. At the same time, you can use customer feedback loops to build a pipeline of ongoing product-market fit data.

User Testing 52

User Testing Product Marketing Feedback Software Analytic Tools 52

eG Innovations

OCTOBER 18, 2019

Around this time, organizations were making the move from developing monolithic applications installed on user desktops to service-oriented architecture (SOA) applications. In theory, development and operations collaborate to bring your organization’s products and services to market faster, more reliable, and secure.

Software Review 9

Software Review Data Visualization White Paper Technical Review 9

The Product Coalition

MARCH 9, 2020

The sooner we can knock down one fruitless hypothesis or refine our understanding of customer pain, the sooner we can test our next candidate. Why is that export important if we have other ways of pulling data from the system? we think they should be interested) or qualify them out (i.e. What have they tried? HT: Tristan Kromer.)

User Testing 78

User Testing Enterprise Weak Development Team Product Research 78

PMLesson's Ace the PM Interview

MAY 10, 2020

You can’t predict the interview questions you will get, but you can certainly control how you prepare the location, equipment, and lighting you will use. If you know how to tune your router, ensure that QoS (Quality of Service) is enabled for your teleconference program. Half-an-hour Before the Interview 9.

Data Visualization 52

Data Visualization White Paper Download Software Review 52

Mironov Consulting

MARCH 4, 2020

Sales discussions assume the existence of various well-thought-out-and-tested artifacts such as: A specific target audience that shares a well-recognized problem. Marketing and selling materials (website, brochureware, white papers) that consistently support the product story, audience, customer value and top competitive knockoffs.

User Testing 69

User Testing Enterprise Weak Development Team Product Research 69

Business of Software Conference

JUNE 20, 2019

They are archetypal BoS talks: honest, full of insight, and give you a peek behind the curtain at the inner workings of a successful SaaS company. It should be a good test. I started changing my answer not fast enough from I can do this for you to I’ll help you get it done with coaching resources tools and time right.

CTO Coach 87

CTO Coach Research Software Feedback Software Weak Development Team 87