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Technical Review: A Trusted Look Under the Hood

TechEmpower - Product Management

Most innovators don’t have a technical background, so it’s hard to evaluate the truth of the situation. And unless they have a tech background, they can’t look under the hood themselves. The answer is to engage a trusted outside source for a Technical Review – a deep-dive assessment that provides a C-suite perspective.

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How to Become a Data Scientist [+Tools and Resources]

Userpilot

Embarking on a career as a data scientist involves a combination of education, skills development, and practical experience. This guide will provide you with a comprehensive overview of the path to becoming a successful data scientist. Junior Data Analyst (0-2 years)2. Data Analyst (2-4 years) 3. Let’s dive in!

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Data Scientist Career Path

Userpilot

Starting a career as a data scientist requires understanding the key steps, skills, and experiences needed for success. In this article, we will outline the typical journey for data scientists, covering educational requirements, entry-level positions, potential advancements, and long-term opportunities. Data Analyst (2-4 years) 3.

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The ultimate customer support tech stack for 2022

Intercom, Inc.

But in today’s fast-paced world, your customer support can only be as effective as the technology that underpins it. Study after study shows that the vast majority of support teams are unhappy with their current customer support tech stacks. Download The Ultimate Modern Support Tech Stack guide. Is your tech stack ready?

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A Step-by-Guide to Building a Strong CX Program in the Financial Services Industry 

Alchemer Mobile

In today’s competitive landscape, customer experience (CX) stands as a cornerstone of success, particularly in the financial services industry. In our digital world, it has never been easier for customers to switch banks, wealth and investment managers, or financial technologies. However, not all companies are great at asking.

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What are Customer Insights [+ Examples and Best Tools]

Userpilot

Customer insights provide intelligence and analysis about customer experience, activities, and preferences. That said, let’s go over what type of data you can collect and explore some customer insights examples you can learn from. Purchase data to find conversion drivers that influence users to purchase a plan or upgrade.

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The SaaS Manager’s Toolkit: Top Alternatives for Google Analytics for 2024

Userpilot

Are you exploring alternatives for Google Analytics to better match your company’s privacy values, feature needs, or budget? It is crucial to choose a tool that allows the import of Google Analytics data to retain and back up important data during migration.