Gainsight

AUGUST 6, 2021

When gathering these insights, be sure to build a framework around capturing high-quality feedback to get a clear understanding of the customer’s problem. This step involves enabling the CS team so they can effectively onboard, teach, or advise customers about the new feature. monthly progress reviews, QBRs, etc.),

Product launches 52

Product launches Customer Feedback User Friction Onboarding KPIs 52

Modus Create

MAY 11, 2020

However, this article is about opportunities and solutions, not about problems nor predictions. Here, in this two-part article series, you’ll find my thoughts about how the product community can help humanity, by sharing their experience in dealing with uncertainty, difficult decisions, emotions, and data. Is it hard? Is it impossible?

Technical Advisors 72

Technical Advisors User Testing Technical Review Feedback Software 72

Alchemer Mobile

APRIL 14, 2020

How deep does your understanding of the technology go as a PM? And how much do you try to be, like, a subject matter expert from a technological standpoint compared to your engineering team? How do you manage executive expectations, customer expectations, and technical resources? So that’s me. Christy : Awesome.

Technical Review 246

Technical Review Technical Advisors Customer Experience User Testing 246

Product Bookshelf

JANUARY 31, 2017

The book starts with Sean agreeing to be the first product manager at Alpha Technology Ventures. Geracie traces the product manager’s role from developing the product vision, through business planning, to leading cross-functional collaboration to build the product, and finally establishing and reporting on metrics.

Technical Advisors 48

Technical Advisors Product Management Product Manager Technical Review 48

The Product Coalition

MAY 11, 2022

Chapter 4: Organizational knowledge Chapter 5: Product Knowledge Chapter 6: Building better products with data Chapter 7: Industry knowledge Chapter 8: The Product Managers Chapter 9: Conclusions summarizes the main takeaways of the book, which is why I skipped it in this summary. Product Management is about solving customer problems.”

Enterprise 118

Enterprise User Testing Technical Advisors Feedback Software 118

Mironov Consulting

MAY 18, 2024

  Out of scope means they can advise, counsel, suggest, offer to help… but don’t own the decision/action.  Let’s imagine a Director of Product responsible for a portfolio, with 5 product manager direct reports matched to 5 stable maker teams.    With lots of gray space between the two.

Technical Advisors 64

Technical Advisors Technical Review Weak Development Team Product Research 64

Department of Product

MARCH 28, 2022

It is extremely difficult (and probably not advisable) to attempt to stay on top of all trends. For product people, we’re mostly interested in trends which impact the 3 core skill areas of product management: Technology Business Design So let’s tackle each of these separately. It’s impossible for one person to do.

Technical Review 52

Technical Review Technical Advisors Reporting Tools Data Visualization 52

The Product HQ

JULY 1, 2024

Meanwhile, data from Comparably shows that an average senior product manager in the B2B vertical earns $120,000 , in the US. For the most part, B2B product managers work in the software, IT, and tech industries. That said, many other industries that are utilizing IoT, such as the home services industry, do make use of B2B PMs.

B2B 52

B2B Technical Advisors Reporting Tools Technical Review 52

Lenny Rachitsky

SEPTEMBER 3, 2024

The framework is based on his experience advising dozens of consumer subscription businesses, as well as his analysis of over 30,000 consumer subscription apps (based on proprietary data provided by RevenueCat ) and interviews with leaders at dozens of top consumer subscription companies. Public company market caps are from 8/30/24.

User Testing 111

User Testing Framework Feedback Software Onboarding KPIs 111

Mixpanel

MAY 5, 2021

He was the Director of Product at Slack, focused on growth in the freemium, self-service business. He was the Growth Advisor in Residence at Greylock Partners, Growth Lead at Pinterest, and first marketer at Grubhub. He advised companies like Tinder, Hipcamp, Reddit, Canva, and Pocket. Tech costs. Incompatibility.

Technical Review 144

Technical Review Analytic Tools Customer Experience Software Review 144

The Product Coalition

OCTOBER 21, 2019

As a project manager at an IT company working with many non-technical startup founders, our clients, I often get to resolve a variety of interesting issues that relate to technology and communication. for instance, in terms of security, personal data storage, server requirements, etc. But there is no growth without struggle.

Technical Review 60

Technical Review Technical Advisors Research Software Agile 60

Usersnap

JUNE 15, 2023

Without a systematic approach to your product management process and clear roadmap, you’ll likely face several hurdles like lack of direction, unclear priorities, wasted resources, missed deadlines, difficulty in scaling, and more. Or how will you be able to build a product roadmap that gets you executive buy-in? Questioning them.

Feedback Software 52

Feedback Software User Testing Research Software Analytic Tools 52

UX Studio: Product Management

MARCH 28, 2022

Is it technical details, customer insights or revenue and money? Bill Campbell was a legendary coach who worked with some of the biggest product leaders in the tech industry. He often visited the meetings run by these super powerful tech executives and spent time making sure they become better in running them. “To

Weak Development Team 111

Weak Development Team User Testing Data Visualization Customer Feedback 111

Business of Software Conference

NOVEMBER 26, 2018

We’ve used NPS to gather evaluation data for the conference for a seven years. Press reviews are kind of blah, sales cycles take too damn long, but you can almost always feel it when it is happening. Reporters are constantly calling you. Sean found a leading indicator, one that is benchmarked and one that is predictive.

User Testing 103

User Testing Engineering Product Marketing Feedback Software 103

The Product HQ

JUNE 20, 2024

Group Product Managers are responsible for developing a group of products from its inception to market launch while also leading cross-functional teams toward achieving the company’s objectives by their product roadmap. This gives the employer insight into your qualifications and supports your capacity for fulfilling the job requirements.

Data Visualization 52

Data Visualization Feedback Software Research Software User Testing 52

Product Bookshelf

FEBRUARY 7, 2017

Great insights and product principles for being a great product manager and making better products. One of the rules, written by Lawley, advises to work on problems you are passionate about. ” When everyone in the room is putting forth opinions and assertions, customer data wins. 42 rules to live by for product managers.

Technical Advisors 48

Technical Advisors Product Management Product Manager Weak Development Team 48

Userpilot

AUGUST 12, 2024

If so, mark your calendar and sign up for our Product Drive Summit where Marty Cagan will share his insights on the product operating model. Key insights from Marty Cagan’s book, TRANSFORMED. Prioritization : Prioritizing problems based on a customer-centric vision and insight-driven strategy.

Feedback Software 91

Feedback Software Analytic Tools Research Software Product Research 91