eG Innovations

AUGUST 11, 2022

Citrix monitoring refers to the ability to monitor Citrix services end-to-end. It includes the ability to monitor user experience – from logon time to application launch time to screen refresh latency so administrators can easily monitor and track if they are meeting their service levels (SLAs). 1 About Citrix Monitoring Tools.

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Analytic Tools Data Visualization Reporting Tools Research Software 52

Userzoom

DECEMBER 9, 2019

In this year’s State of UX in the Enterprise report , securing resources and budget was the top three challenge for UX teams in some of the biggest organisations across the globe. One very under-utilized ‘tool’ is doing research with – and developing relationships with – customer service. Free trials are your friend.

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User Testing Research Software Data Visualization Reporting Tools 111

Agile Velocity

MAY 3, 2024

Agile has been shown to shorten time-to-market, increase quality, instill predictability, improve customer satisfaction, and create an overall happier working culture. Agile Transformation involves all levels of the organization and applies Lean-Agile principles to business processes, practices, tools, operations, and culture.

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Product Innovation Educators

OCTOBER 30, 2023

A use case is how customers use your product or service to derive value of some kind. I go out into the field with customers and see what solutions they’re using today and what problems they’re facing. It was a technological marvel. That value makes the customer purchase the product and recommend it to their friends.

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User Testing Reporting Tools Customer Experience Research Software 123

eG Innovations

AUGUST 3, 2021

Troubleshooting with automated and built-for-Citrix monitoring tools. 7 Do you have insights into Citrix ADC (was NetScaler)? 11 Can the eG Enterprise dashboard serve as a productivity monitor as well as tracking latency/connectivity, or do you partner/pair with services that can monitor (remote) workers via the same interface?

Analytic Tools 52

Analytic Tools Data Visualization Research Software Reporting Tools 52

eG Innovations

FEBRUARY 14, 2023

eG Enterprise collects metrics and applies tests to help the administrator detect, diagnose, and resolve performance deficiencies related to the data traffic in the environment. eG Enterprise also includes detailed diagnostics which provide additional problem insights to administrators, thereby easing troubleshooting.

Data Visualization 52

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eG Innovations

NOVEMBER 23, 2022

Today’s article is about keeping your options open within the context of recent economic and technological trends. Whilst there is a continual push towards migration to the cloud, there is and has always been a steady (smaller) reverse flow of migration back to on-premises solutions, often called cloud repatriation.

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Reporting Tools Data Visualization White Paper Technical Review 64

ProductPlan

MARCH 22, 2023

Several successful product managers swear by data-driven product management. Here’s a look at data-driven product management and how you can use data to guide your product management efforts in a way that solves customer problems and leads to product growth. What do we mean by data-driven product management?

Data Visualization 52

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eG Innovations

MARCH 18, 2019

But even for complex ecosystems like Citrix, ITIL guidance like a Service Desk continues to be a long-standing ‘best practice’ and can help if IT staff work together. Architect – Scoping, planning and executing Citrix-specific service and project requests. Why eG Enterprise is a World Leader in Citrix Monitoring ». Architect.

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Data Visualization Enterprise Reporting Tools White Paper 45

Gainsight

OCTOBER 25, 2021

Product feedback loops are the ultimate tool for scanning a user’s experience, pinpointing product shortfalls, and boosting your product. Customer feedback loops root your strategy in data that matters. One recent report found 84% of companies that focus on improving their customer experience reported an increase in revenue.

Product Research 98

Product Research Feedback Loop Customer Feedback User Testing 98

Mixpanel

MAY 3, 2019

Digital Authority Partners helps leading healthcare organizations implement an analytics-driven culture and lends their thoughts on the metrics you should be measuring to better understand engagement on your healthcare app or site. The answer is analytics. and ‘What are they saying about our company on social media?’

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eG Innovations

FEBRUARY 1, 2023

They are also often under the misconception that once an application is hosted in the cloud, it is the responsibility of the cloud service provider to maintain the availability and performance of the application. Figure 3 below proves that indeed the bottleneck was likely to be backend access to the database service (RDS).

Data Visualization 52

Data Visualization White Paper Software Review Reporting Tools 52

Good Product Manager

JANUARY 2, 2018

92% of companies report their S&OP technology is desktop spreadsheet and database solutions. Goal: Eliminate any reliance on tools that have proven to be universally error-prone and undermine the cross-functional integration of processes and data. Lack of a technology roadmap.

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Intercom, Inc.

MARCH 8, 2018

In a time where buyer behavior has rendered cold calling nearly obsolete, successful sales prospecting begins with using tools like live chat and social media to build relationships. The only exception is some B2C work with financial services and insurance companies. Make sure you’ve got that viable program or platform.

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Research Software Feedback Software Reporting Tools User Testing 186

eG Innovations

MARCH 22, 2019

Citrix Receiver (now renamed as Citrix Workspace app) is client software that is bundled with Citrix Virtual Apps and Desktops and allows client devices to connect to various virtualization services offered by Citrix. Citrix Receiver is a must-have software on client devices so they can connect to Citrix sessions.

Reporting Tools 15

Reporting Tools Data Visualization Analytic Tools White Paper 15

The Product Coalition

MARCH 9, 2020

Why is that export important if we have other ways of pulling data from the system? Have they gone to their manager to demand a solution? A great outcome is understanding the objection deeply enough to bring back a clear problem description and have the whole development/design team can collaborate on fresh solutions.

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User Testing Enterprise Weak Development Team Product Research 78

Mironov Consulting

MARCH 4, 2020

Enough solution details to answer reasonable follow-on questions. Marketing and selling materials (website, brochureware, white papers) that consistently support the product story, audience, customer value and top competitive knockoffs. Why is that export important if we have other ways of pulling data from the system?

User Testing 69

User Testing Enterprise Weak Development Team Product Research 69

Business of Software Conference

JUNE 20, 2019

Founder Peldi has attended Business of Software every year since 2010, and has 5 BoS talks to his name. They are archetypal BoS talks: honest, full of insight, and give you a peek behind the curtain at the inner workings of a successful SaaS company. People who entrusted us with their data with their work of weeks and weeks… poof.

CTO Coach 87

CTO Coach Research Software Feedback Software Weak Development Team 87