Reveal

AUGUST 31, 2022

Reveal Embedded Analytics. Businesses of all industries and all sizes incorporate embedded analytics technologies and capabilities into their own software, SaaS platforms, Angular apps , or other apps because of the tremendous benefits that they get. See Reveal in Action. CRM: Maximize customer lifetime value.

Data Visualization 52

Data Visualization Embedded Analytics Analytic Tools Telecommunications 52

Product Bookshelf

APRIL 15, 2024

Martin Good Strategy, Bad Strategy by Richard Rumels Product strategy is a set of choices informed by product vision and company objectives. A good strategy consists of a diagnosis, guiding policy, and coherent actions. Strategy development requires imagination and creativity ; a good strategy is not the result of detailed analysis.

Product Strategy 62

Product Strategy Weak Development Team Strategy Data Visualization 62

Intercom, Inc.

JANUARY 12, 2022

That stereotypical image of a room teeming with monitors and elaborate dashboards where all the decisions are made isn’t real, and it’s high time we move away from it. The fact of the matter is that data science, as a field, is still relatively new. Any insight from data analysis will only ever be as good as the data itself.

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Data Visualization Analytic Tools Research Software Reporting Tools 151

UX Planet

OCTOBER 8, 2024

If not, it has a ‘bad UX’ and is unlikely to be successful. To do so, they work alongside many specialists, mainly — UX researchers, UI designers, product managers, developers, and UX writers. In smaller firms, they may have to oversee all content creation policies, write blogs, and track the failure/success of their content.

UX 98

UX Data Visualization Research Software Analytic Tools 98

The Product Coalition

SEPTEMBER 20, 2019

Data-driven Product Management?—?Setting Setting up User Analytics A quick start guide based on my experience in setting up a tracking and analytics framework for an early-stage consumer tech company. The first step towards a Data-driven mindset is to start collecting data. What is User Analytics?

Data Visualization 68

Data Visualization Analytic Tools Research Software User Testing 68

Agile Velocity

AUGUST 19, 2020

STATIK (Systems Thinking Approach To Implementing Kanban 1 2 ) can be a great technique to help teams get up and running quickly, even teams that are using Scrum. . Applying this approach designed for Kanban can dramatically accelerate the forming and improvements of a Scrum team. How does work flow through the team/system? .

Feedback Software 119

Feedback Software Analytic Tools Systems Review Data Visualization 119

ProductPlan

MAY 22, 2020

If you don’t have the data then you can’t make secure decisions and alter course.” ” A key insight shared by Melissa Perri, CEO of Produx Labs and author of Escaping the Build Trap during our “Getting Started with Product Ops” webinar series. There’s a lot of reasons why this is the case.

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Data Visualization Weak Development Team User Testing Customer Feedback 128

Department of Product

SEPTEMBER 14, 2023

Height is a new project management tool for product teams and they’ve just launched 2.0 which gives product teams AI super powers. For SaaS product teams, one of the more complex parts of building zero to one applications is implementing permissions. You can find out more here. Subscribed Hi product people ?,

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

The Product HQ

MAY 10, 2024

Do you want to become a data product manager? As the world moves towards a data-driven economy, businesses are keen on data trends and hiring people who know the ins and outs of data. Big data analytics is a growing global market expected to reach $550 billion by 2028. To learn more via video, watch below.

Data Visualization 52

Data Visualization Customer Experience Artificial Inteligence Certifications 52

eG Innovations

FEBRUARY 18, 2021

There are no firm standards for what makes an application or platform enterprise class, but enterprise-class applications are generally: Open and compatible with existing tools. Secure from inside and outside threats and data leaks. When any product is developed, there are assumptions made. Why Does it Matter?

Reporting Tools 52

Reporting Tools Analytic Tools Data Visualization Enterprise 52

Indicative

FEBRUARY 6, 2020

Here is our January recap of the latest product releases : Scheduled Reports. Thanks to customer feedback we have a lot of exciting features in the pipeline, that’s why we’d love if you shared your feedback (good or bad) here through our two-question survey ! Scheduled Reports. Easily move dashboard widgets between dashboards.

Data Visualization 81

Data Visualization User Testing Product Research Reporting Tools 81

Modus Create

MAY 28, 2024

Larry Fitzpatrick, Executive Vice President and CTO of OneMain Financial, the leading nonprime lender in the United States, provides insight into how the world’s top executives plan to leverage AI technology. The goal of AISA, according to NIST, is to “create the science, practice, and policy of AI safety and trustworthiness.”

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Reporting Tools Research Software Data Visualization Weak Development Team 64

eG Innovations

JANUARY 19, 2023

Knowing where to start troubleshooting can mean the difference between end-users not noticing and a flood of support tickets on the service desk. In this guide I teamed up with eG Innovations to talk about what Citrix latency is, why it matters, and how we can improve it. What is Citrix Latency?

Data Visualization 52

Data Visualization Analytic Tools Transportation Reporting Tools 52

Userpilot

JULY 5, 2022

What is a customer service gap and how do you close it? If you’re looking for a customer service gap definition, you are at the right place. We’ve prepared a comprehensive guide on this topic so that you will find all answers at once: what the customer service gap stands for. What is the customer service gap?

Feedback Software 88

Feedback Software User Testing Research Software Customer Feedback 88

Usersnap

JANUARY 18, 2024

These leaders understand that a streamlined NPS tool distills vast customer sentiment into actionable data, guiding strategic decisions. By leveraging precise questions, they unlock insights into consumer loyalty, driving product refinement and fostering market edge. Question 14: How frequently do you use our product/service?

Data Visualization 52

Data Visualization Product Research Customer Feedback User Testing 52

UX Studio: Product Management

SEPTEMBER 12, 2021

Undoubtedly, as data-driven systems become a bigger part of our lives, we also notice more when they fail. Social media filtering is probably one of the most common examples of data-driven systems at work. This decision led to lots of reports of discrimination. This was completely unforeseen by the design team.

Research Software 138

Research Software Data Visualization Reporting Tools User Testing 138

Userpilot

DECEMBER 9, 2021

In the competitive world of SaaS products, product positioning is definitely something your product marketing team can’t afford to ignore. Product positioning is a process that aims at determining how the service or product is situated on the market and why it is superior to those of your competitors. What is product positioning?

Research Software 95

Research Software Feedback Software Analytic Tools Positioning 95

eG Innovations

JANUARY 31, 2020

Poor application performance results in a loss in business productivity, which in turn has a direct impact on revenues, affects customer satisfaction and tarnishes brand reputation. The reliability of IT services is another key metric. When a service goes down, how long does it take for the organization to bring it back up to normalcy?

Data Visualization 59

Data Visualization Analytic Tools Customer Experience Feedback Software 59

Roman Pichler

JUNE 4, 2018

Embracing new technologies like machine learning, micro services, big data, and Internet of Things (IoT) is part of that change, as is the introduction of agile practices including cross-functional and self-organising teams, DevOps, Scrum, and Kanban. Consider the revenue generating assets as well as the supporting ones.

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Userpilot

FEBRUARY 23, 2023

Is Chameleon or Spekit the best tool for customer feedback? You need to consider your priorities and what functionality you’ll need from the tool to get the job done. TL;DR Customer feedback is any information provided by customers about their experience with a product or service. Let’s dive in! Search no more!

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

APRIL 25, 2022

Function friction is primarily about users being blocked from reaching their product goals because of an error, poor UX, or other factors. Not all friction is bad. Friction logs can be created by the whole team. First, you need to decide which area of your product to focus on (use data to guide your decision ).

Feedback Software 94

Feedback Software Analytic Tools Data Visualization User Testing 94

Intercom, Inc.

JANUARY 5, 2022

There are enough stories of data breaches and cyber attacks to chill even the savviest security engineer to the core. After working on NASA’s Space Shuttle Main Engine, he went on to develop Portfolium, a social networking platform that allows students and graduates to showcase skills beyond the traditional resume to potential employers.

Reporting Tools 211

Reporting Tools Data Visualization Software Review Technical Review 211

eG Innovations

NOVEMBER 19, 2021

Amazon Web Services (AWS) is one of the most comprehensive and broadly adopted cloud service providers in the industry, offering over 200 fully featured services from data centers globally. A recent survey estimates that AWS is the largest cloud service provider and accounts for 32% of the worldwide cloud services market.

Data Visualization 59

Data Visualization Analytic Tools User Testing Customer Experience 59

Userpilot

MAY 30, 2023

Review sites don’t always cut it, so we’ve got you covered with a detailed comparison of these three tools. TL;DR Whatfix is a well-known digital adoption tool that caters to both customer and employee onboarding needs. However, the platform is prone to bugs, and the available analytical features are somewhat limited.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Agile Velocity

FEBRUARY 11, 2020

It is one of the most commonly used, abused, and misused metrics in Agile software development. Teams, their managers, and even their stakeholders often focus on “improving velocity” without considering the entire value delivery system. Quality: The product or service meets the expectations of the market for usability, reliability.

Agile 104

Agile Data Visualization Product Research Feedback Software 104

Agile Velocity

FEBRUARY 11, 2020

It is one of the most commonly used, abused, and misused metrics in Agile software development. Teams, their managers, and even their stakeholders often focus on “improving velocity” without considering the entire value delivery system. Quality: The product or service meets the expectations of the market for usability, reliability.

Agile 101

Agile Data Visualization Product Research Feedback Software 101

Userpilot

FEBRUARY 27, 2023

Is Whatfix or Spekit the best tool for customer feedback? The tool you choose should help you accomplish your goals by providing the functionality you need. Our goal in this post is to discuss exactly what the ideal tool for customer feedback should do and which is the best choice for your business. Let’s dive in!

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

FEBRUARY 21, 2023

Is Pendo or Spekit the best tool for customer feedback? You need to consider your priorities and what functionality you’ll need from the tool to get the job done. TL;DR Customer feedback refers to the insights you gather from people after they use your product and interact with your customer service department.

Feedback Software 52

Feedback Software User Testing Analytic Tools Customer Feedback 52

Userpilot

FEBRUARY 27, 2023

Appcues or Spekit – which is the best tool for customer feedback for your SaaS? TL;DR Collecting customer feedback is an important task for any product team. It helps you understand your users’ needs, the weaknesses of your product, and collect real-time usage insights to inform future feature and product decisions.

Feedback Software 52

Feedback Software User Testing Analytic Tools Customer Feedback 52

Userpilot

MAY 27, 2023

So we decided to write a more in-depth comparison of the three tools – going into more detail about the tools’ features, use cases, pros, and cons – than what you’ll find on review sites. Spekit is an employee onboarding tool that enables you to create step-by-step walkthroughs and knowledge bases.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

MAY 18, 2023

While review sites offer some insights, they often lack in-depth comparisons. To address this, we have crafted a comprehensive analysis of three leading tools: Chameleon, Spekit, and Userpilot. It enables product teams to track product usage and user behavior to guide product development and optimize the user experience.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

nulab

MARCH 11, 2020

Situation Analysis is a process that helps you identify opportunities and challenges , both internal and external to your organization/service or product. If you haven’t, then utilize things like Google Trends , customer surveys and data collection ( GDPR-compliant , of course) to learn more about your customers. Collaborators.

Technical Review 82

Technical Review Data Visualization Feedback Software Weak Development Team 82

Userpilot

MARCH 15, 2023

Is Appcues or Spekit the best tool for interactive user guides? You need to consider your priorities and what functionality you’ll need from the tool to get the job done. Using a tool for creating interactive guides decreases the technical barrier, so anyone can quickly create an interactive tour. Let’s dive in!

Analytic Tools 52

Analytic Tools Feedback Software User Testing Data Visualization 52

Intercom, Inc.

JULY 15, 2021

With a Master’s degree in human-computer interaction and over two decades of experience in user research and user experience in companies like Oracle, he now leads the design team across all product offerings at IBM. The design team at IBM likes to employ a “make to learn” method. Prototype it til you make it.

Research Software 245

Research Software Feedback Software Reporting Tools User Testing 245

Userpilot

MAY 13, 2021

It’s what helps teams build great product experiences. Product intelligence is integrated software that allows teams to use customer data to continuously make smart changes to products. Product intelligence helps product marketers use data to better understand consumers’ relationships with the products they love using.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

Modus Create

MAY 25, 2022

Cyber security threats can lead to the loss of confidential information, disruption of essential services, and damage to your critical infrastructure. Implementing strong cyber security policies and procedures. Using robust cyber security tools and solutions. Poor Cyber Hygiene. Backing up data regularly.

Reporting Tools 52

Reporting Tools Data Visualization Weak Development Team Software Review 52

Userpilot

NOVEMBER 3, 2022

The truth is self-service support has come to stay. A knowledge base is a self-serve repository of information about a product, service, or specific topics, created to guide users effectively. A knowledge base is a self-serve repository of information about a product, service, or specific topics, created to guide users effectively.

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Analytic Tools Feedback Software Customer Communications Data Visualization 91