Remove Data Visualization Remove Policies Remove Weak Development Team
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The Customer Service Gap Model

BrainMates

The Customer Service Gap Model By ADRIENNE TAN In competitive markets, delivering superior customer value is a top priority. One of the critical tools that can help product managers improve customer satisfaction is the SERVQUAL model or Customer Service Gap model , a framework for identifying and addressing gaps in service delivery.

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WalkMe Analytics In-Depth Review: Is There a Better Alternative?

Userpilot

What analytics features does WalkMe support? What are its strengths and weaknesses? You will also discover three alternatives to WalkMe and learn about their analytics capabilities. The WalkMe Insights platform forms the core of WalkMe analytics. These are the two main questions the article answers.

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Product Data Capture in SaaS: Challenges, Methods, and Tools

Userpilot

Product data capture is essential for SaaS companies looking to understand user behavior, optimize user experiences, and drive product growth. From choosing the right data capture methods to navigating complex tools, SaaS companies must balance the need for detailed insights with the reality of technical constraints.

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Embedded Analytics Examples and Use Cases in 23 Different Industries

Reveal

Reveal Embedded Analytics. Businesses of all industries and all sizes incorporate embedded analytics technologies and capabilities into their own software, SaaS platforms, Angular apps , or other apps because of the tremendous benefits that they get. See Reveal in Action. CRM: Maximize customer lifetime value.

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Digital Transformation and Product Management

Roman Pichler

Embracing new technologies like machine learning, micro services, big data, and Internet of Things (IoT) is part of that change, as is the introduction of agile practices including cross-functional and self-organising teams, DevOps, Scrum, and Kanban. Consider the revenue generating assets as well as the supporting ones.

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5 Proven Mobile App Optimization Strategies to Boost Engagement

Userpilot

My team at Userpilot has helped countless product teams enhance their mobile UX without compromising performance. Small inefficiencies, whether a slow startup time, unclear navigation, or poor caching, can lead to user drop-off. Memory Leak Detection & Resolution Are there any memory leaks present (use profiling tools)?

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Make New Product Features Stick

The Product Guy

Analytics tools may tell you which features of your product a user has used. This is like visual design: one item that stands by itself and is large looks important. Many organizations have IT policies which forbid their employees from watching videos over the internet while at work. Analyze patterns of use.