Userpilot

AUGUST 30, 2024

What analytics features does WalkMe support? You will also discover three alternatives to WalkMe and learn about their analytics capabilities. The WalkMe Insights platform forms the core of WalkMe analytics. The specific analytics features available differ between the customer and employee onboarding solutions.

Data Visualization 82

Data Visualization Analytic Tools Reporting Tools Feedback Software 82

The Product Coalition

OCTOBER 1, 2022

But given the fact that this industry demands different touchpoints for its clients, it is only appropriate for insurance companies to make their services more accessible and in turn, keep track of their customers via mobile apps. Policy Details The elements of this feature can be guessed from the name itself. trillion USD by 2025.

Data Visualization 179

Data Visualization Development Artificial Inteligence Technical Review 179

Intercom, Inc.

JANUARY 12, 2022

That stereotypical image of a room teeming with monitors and elaborate dashboards where all the decisions are made isn’t real, and it’s high time we move away from it. The fact of the matter is that data science, as a field, is still relatively new. Any insight from data analysis will only ever be as good as the data itself.

Data Visualization 151

Data Visualization Analytic Tools Research Software Reporting Tools 151

Intercom, Inc.

NOVEMBER 4, 2020

These tips apply broadly to many different conversational support tools , but if you’re an Intercom customer, they’re actionable today and require no engineering work. Resolution Bot can even help speed up self-service by offering relevant answers based on what customers are typing – before they even hit the enter key.

Customer Experience 228

Customer Experience Technical Review Data Visualization Outbound 228

Intercom, Inc.

OCTOBER 19, 2022

As businesses grow and scale, they need to continue to earn and build on that trust in every way they can – but with rapidly expanding tech stacks, it’s not just their own company policies they need to monitor, it’s those of every company they partner with. Your data is our most critical asset. Data is kept safe at rest and in transit.

Data Visualization 138

Data Visualization Reporting Tools User Testing Research Software 138

Johanna Rothman

AUGUST 12, 2021

Some managers wanted to prevent Bad Things from happening in the organization, so they added policies or procedures. However, the policies and procedures increase friction and make it harder to get the Right Things done. It's time to start removing some of those policies and procedures. Yet, the policies and procedures remain.

Leadership 131

Leadership Technical Review Agile Travel 131

Userpilot

AUGUST 30, 2023

Heat map tools allow you to track user actions on your website or app. In this article, we’ll cover the 10 best heat map tools to help you choose the one most suited to your business needs. TL;DR Heat map tools are data visualization tools that represent data values with color gradients.

Data Visualization 84

Data Visualization Analytic Tools Reporting Tools Feedback Software 84

Userpilot

AUGUST 26, 2024

Product data capture is essential for SaaS companies looking to understand user behavior, optimize user experiences, and drive product growth. From choosing the right data capture methods to navigating complex tools, SaaS companies must balance the need for detailed insights with the reality of technical constraints.

Analytic Tools 81

Analytic Tools Feedback Software Data Visualization Reporting Tools 81

The Product Coalition

MAY 18, 2022

processes, tools, products, and services. Continuous improvement in the software outsourcing services faces challenges to the teams and team leaders and entails risks. Enterprises use continuous improvement in software development or data automation solutions. Read the article to know what it is?

Reporting Tools 134

Reporting Tools Software Development Software Developers Feedback Software 134

Product Talk

OCTOBER 18, 2023

What tools should you use to test your assumptions? Do a data audit and examine the ethical assumptions related to your data policies. Data mining: the use of existing data to evaluate the inherent risk in an assumption. What tools should you use to test your assumptions?

Product Research 281

Product Research User Testing Testing Analytic Tools 281

The Product Coalition

JANUARY 23, 2022

This is writing code and/or using tools to automate the testing of mobile software?—?either such as automated tests to evaluate network traffic utilisation, memory management, and data storage. Use your product analytics or user research to identify the devices and mobile browsers that you need to support.

User Testing 194

User Testing Analytic Tools Feedback Software Research Software 194

Alchemer Mobile

SEPTEMBER 27, 2018

Customers have endless options when it comes to choosing new brands and services, which means their expectations are high. Most brands today may think they build products around their customers, but in reality, our data shows they only hear from less than 1% of their customer base , which we call the “vocal minority.”

Customer Feedback 203

Customer Feedback User Testing Customer Experience Data Visualization 203

Userpilot

AUGUST 5, 2023

How can you leverage data tracking to get product growth insights ? Analyzing data is the key to achieving customer success and product growth. The actionable insights from the analyses will help you better understand the user journey, improve your company’s bottom line, and optimize the user experience.

Data Visualization 82

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 82

Intercom, Inc.

MARCH 26, 2020

We have robust plans in place to ensure we continue to deliver the highest levels of technical and business service. We encouraged our global staff to work from home starting March 5th and extended this to a mandatory work-from-home policy on March 13th. Infrastructure services reliability. Health and safety.

Customer Experience 192

Customer Experience Data Visualization Travel User Testing 192

Roman Pichler

JUNE 4, 2018

Embracing new technologies like machine learning, micro services, big data, and Internet of Things (IoT) is part of that change, as is the introduction of agile practices including cross-functional and self-organising teams, DevOps, Scrum, and Kanban. We do software, not insurance policies.” What do mean?”

Product Management 246

Product Management Product Manager Weak Development Team Management 246

Intercom, Inc.

FEBRUARY 9, 2021

Our recent report showed that while 73% of support leaders say customer expectations are increasing, only 42% of them believe that they’re actually meeting those expectations. Nearly two-thirds (58%) would sever their relationship with a business due to poor customer service. And if their support expectations aren’t met?

User Testing 222

User Testing Reporting Tools Customer Feedback Customer Experience 222

Userpilot

APRIL 6, 2023

A powerful AI tool can be the perfect companion to your customer success platform. However, AI tools also come with their own caveats. In this article, we will explore: How to leverage AI tools for customer success and retention. Best AI tools for customer success managers (CSMs).

Data Visualization 87

Data Visualization Analytic Tools Research Software Customer Experience 87

Alchemer Mobile

MARCH 26, 2021

To give you a general idea of where the mobile playing field is today, here are a few 2020 stats from our friends at App Annie : App Annie’s State of Mobile report is a fantastic place to start when looking for a general lay of the land and high-level stats. as well as from implicit data (favorited items, past purchasing behavior, etc.).

User Testing 257

User Testing Customer Experience Feedback Software Customer Feedback 257

Atlassian

JANUARY 27, 2022

So Atlassian IT, together with its HR, Legal, Finance, and Tax teams, launched the Compensation Estimator, an employee self-service tool that calculates an individual employee’s estimated compensation based on differences between their current and intended locations. This allowed us to focus on the data and the integration touchpoints.

Data Visualization 74

Data Visualization Analytic Tools Feedback Software Technical Review 74

Agile Velocity

MAY 27, 2020

The Kanban Method is a powerful way for Agile teams and organizations to visualize work, identify and eliminate bottlenecks, and achieve measurable operational improvements in throughput and quality. Visualize the work. A Kanban board can be maintained electronically within a tool or manually on a wall. Make Policies Explicit.

Data Visualization 106

Data Visualization Reporting Tools Feedback Software Product Research 106

Reveal

NOVEMBER 17, 2021

Reveal Embedded Analytics. While businesses continue making analytics and BI their top investment priority, new techniques, and trends emerge, making data analytics faster, easier, and even more powerful. . From this article, you’ll learn: What is augmented analytics ? Who is augmented analytics for?

Data Visualization 63

Data Visualization Analytic Tools Reporting Tools Research Software 63

UX Studio: Product Management

SEPTEMBER 12, 2021

Undoubtedly, as data-driven systems become a bigger part of our lives, we also notice more when they fail. Social media filtering is probably one of the most common examples of data-driven systems at work. This decision led to lots of reports of discrimination. The many layers of data .

Research Software 138

Research Software Data Visualization Reporting Tools User Testing 138

eG Innovations

JULY 2, 2021

link] covers most of the FAQs about our licensing policy. We can deploy eG Enterprise either way: on-premises or as a SaaS service. More details of our SaaS service for Citrix monitoring are available here. to test the entire service delivery chain. Questions & Answers.

Analytic Tools 105

Analytic Tools Reporting Tools Data Visualization Customer Experience 105

Mind the Product

AUGUST 16, 2019

At #mtpcon San Francisco, Brandon Chu, VP of Product at Shopify, provides some insight into what he considers the most interesting challenge in his career: managing platforms. There are three main types of platform: Developer platforms – these are operating systems and tools that enable developers to build products faster.

Data Visualization 170

Data Visualization Customer Experience Management Management 170

Reveal

AUGUST 17, 2022

Reveal Embedded Analytics. The business intelligence (BI) and data analytics world continue to undergo massive transformations every year. Spreadsheets finally yield their buried treasure and evolved into insightful data visualizations and interactive high-impact dashboards. So, what is to come?

Data Visualization 59

Data Visualization Analytic Tools Reporting Tools Research Software 59

Intercom, Inc.

JANUARY 5, 2022

There are enough stories of data breaches and cyber attacks to chill even the savviest security engineer to the core. Suddenly, the team got to know SOC 2 Reports all too well and realized just how burdensome and unscalable it could become, especially for high-growth startups. And that’s where people like Adam Markowitz come in.

Reporting Tools 211

Reporting Tools Data Visualization Software Review Technical Review 211

ProductPlan

MAY 22, 2020

If you don’t have the data then you can’t make secure decisions and alter course.” ” A key insight shared by Melissa Perri, CEO of Produx Labs and author of Escaping the Build Trap during our “Getting Started with Product Ops” webinar series. It includes revenue, costs, usage, churn, etc.

Data Visualization 128

Data Visualization Weak Development Team User Testing Customer Feedback 128

Amplitude

JUNE 24, 2020

Today, Amplitude is sharing our digital report quantifying this impact. From early February to early May, customers sent Amplitude 44% more event data. What the data show. We started our analysis time frame on February 9 before most of the world imposed travel bans and shelter-in-place policies. Trends by industry.

Data Visualization 111

Data Visualization Reporting Tools Analytic Tools Customer Experience 111

Intercom, Inc.

JANUARY 14, 2021

And so, in 2014, he founded Productboard , a product management system that incorporates customer feedback and insights to help product teams build better products. I was interested in analytical problem-solving. Hubert: It’s a good question. I was into math and physics, and that led me to computer science. Making the move.

Feedback Software 225

Feedback Software Research Software Analytic Tools Product Strategy 225

Intercom, Inc.

JULY 15, 2021

Being responsible for the design of AI services used by millions of people is a huge responsibility, and Arin is deeply aware of that. It’s easier to build trust when you open the black box – show the quality, the source and diversity of the data, and the rationale of the model. They all report up together. Fergal: Got it.

Research Software 245

Research Software Feedback Software Reporting Tools User Testing 245

The Product Coalition

AUGUST 4, 2021

In the past, the term seems to be like some kind of fantasy, but right now the revolution has overwhelmed the enterprises leading to safe, secure and ease of access to data. Today, 85% of business leaders believe that effective big data practice will radically transform the way they do business. Have a look at them.

Reporting Tools 155

Reporting Tools Analytic Tools Enterprise Data Visualization 155

Agile Velocity

AUGUST 19, 2020

What are the products or services we provide and to whom? What kinds of services are there? . How to design a kanban system that allows us to visualize and manage the work? Discover classes of service . Hopefully, there is data/feedback available from a prior Retro and directly from customers and stakeholders to leverage.

Feedback Software 119

Feedback Software Analytic Tools Systems Review Data Visualization 119

Userpilot

JULY 30, 2023

Because of how complex product management can be, it’s not hard to see why effective data sharing can be difficult to achieve throughout an entire organization. These obstacles result in data silos that lead to different departments having conflicting data and struggle to access data quickly. What are data silos?

Data Visualization 80

Data Visualization Analytic Tools Reporting Tools Feedback Software 80

Indicative

FEBRUARY 6, 2020

Here is our January recap of the latest product releases : Scheduled Reports. Scheduled Reports. You can now schedule reports to arrive directly to your inbox. You can now schedule reports to arrive directly to your inbox. Scheduled Reports are part of our Advanced Reporting Features, available only on paid plans.

Data Visualization 81

Data Visualization User Testing Product Research Reporting Tools 81

eG Innovations

JANUARY 20, 2022

Thomas Stringer has a couple of great blog posts on how to understand your Azure monitoring costs and also on how to reduce your costs, see Azure Monitor Log Analytics too Expensive? In the past I’ve blogged on How to calculate the Azure Monitor and Log Analytics costs associated with AVD (not an easy task!). Log less data.

Analytic Tools 80

Analytic Tools Data Visualization Reporting Tools Enterprise 80

The Product Coalition

JANUARY 12, 2023

"Digital transformation" is the process of using technology to redefine processes, products, and services to create more value for customers and organizations. Digital transformation (DT) is the process of leveraging digital technologies and data to create value and gain a competitive edge in today’s rapidly changing digital economy.

Artificial Inteligence 135

Artificial Inteligence Data Visualization Analytic Tools Research Software 135

Userpilot

AUGUST 21, 2024

If you want to get the data you need without having to collect it first, Heap tracking features can capture in-app events automatically and make retroactive analysis a breeze. The main analytics tools Heap offers and how to use them effectively. You need to gather qualitative data as well.

Analytic Tools 72

Analytic Tools Data Visualization Feedback Software Events 72