Intercom, Inc.

NOVEMBER 20, 2018

It is important to use these initial interactions as a means to gain insights that can be fed back to product development to improve your solution and to ensure that your product helps deal with a pain that your target market has. The “ Jobs to be Done ” framework is a useful resource to help frame the context from their side of the fence.

Feedback Software 178

Feedback Software Research Software Startups Product Research 178

eG Innovations

FEBRUARY 14, 2023

eG Enterprise collects metrics and applies tests to help the administrator detect, diagnose, and resolve performance deficiencies related to the data traffic in the environment. eG Enterprise also includes detailed diagnostics which provide additional problem insights to administrators, thereby easing troubleshooting.

Data Visualization 52

Data Visualization Reporting Tools Outbound Analytic Tools 52

eG Innovations

NOVEMBER 19, 2021

Amazon Web Services (AWS) is one of the most comprehensive and broadly adopted cloud service providers in the industry, offering over 200 fully featured services from data centers globally. A recent survey estimates that AWS is the largest cloud service provider and accounts for 32% of the worldwide cloud services market.

Data Visualization 59

Data Visualization Analytic Tools User Testing Customer Experience 59

All About Product Management

APRIL 29, 2007

The primary value chain online activities are as follows: Inbound Logistics: Data feeds (RSS, XML, CSV…), ad slots, business pain, keyword research, availability of community tools (e.g. Forums), data capture, lead generation. Service: Help desk and technical support. Managing replacement of these tools and technologies.

Research Software 48

Research Software Technical Review White Paper Product Management 48