Modus Create

MAY 26, 2021

As part of a recent customer engagement, we were tasked with defining a naming convention for GitHub repositories. Up to this point, each project team had used whatever convention (or none) they liked to define the repository name, leading to a situation where there was a lack of consistency across the GitHub organization. Consistent.

Naming 105

Naming Product Research User Testing Research Software 105

The Product Coalition

SEPTEMBER 20, 2019

Data-driven Product Management?—?Setting Setting up User Analytics A quick start guide based on my experience in setting up a tracking and analytics framework for an early-stage consumer tech company. The first step towards a Data-driven mindset is to start collecting data. What is User Analytics?

Data Visualization 68

Data Visualization Analytic Tools User Testing Research Software 68

The Product Coalition

JUNE 3, 2021

Prefer watching your insights? The data is inconclusive. Are you being data-driven? These statements distill thousands of data points into something much more straightforward and valuable for your leadership team. Dashboards of user behavior summarizing trends. It’s literally in the damn name!

Feedback Software 174

Feedback Software Data Visualization Research Software User Testing 174

Atlassian

MARCH 8, 2022

Jira Service Management promises to unlock high-velocity teams. And both technical teams and the business departments they work with can benefit from Jira Service Management, especially HR teams. Jira Service Management is a vital piece of the solution for a couple reasons,” Paul says. In IT Service Management.

Data Visualization 87

Data Visualization Technical Review Systems Review Management 87

eG Innovations

SEPTEMBER 27, 2019

vROps is mainly used for performance monitoring and analytics, remediation and troubleshooting, capacity management and planning, workload balancing, log integration, security and compliance, and more. By using policy-based automation, vROPs helps IT teams automate many processes and, as a result, improve IT operational efficiency.

Data Visualization 14

Data Visualization Analytic Tools Reporting Tools User Testing 14

The Product Coalition

MARCH 25, 2022

Banking mobile apps, trading platforms, blockchain, contactless payments, NFT, financial data analysis-all these terms fall into the fintech category. CB Insights states that 41 fintech startups that are backed by venture capital are worth $154.1 Chime doesn’t charge anything for service, using ATMs and foreign transactions.

Research Software 121

Research Software Feedback Software Reporting Tools Data Visualization 121

Mind the Product

MARCH 2, 2018

It seems to be a weekly occurrence that an organisation suffers some form of hack or data breach. To prepare for the forthcoming GDPR (I’ve written more about the GDPR’s impact separately) I’ve become my company’s data protection officer (DPO). Could anyone in my team afford a personal fine for a “deliberate” loss of data?

Data Visualization 95

Data Visualization Systems Review Software Review Customer Experience 95

Userpilot

MARCH 20, 2023

With so many companies prioritizing their customer service efforts for a good reason, we decided to list 13 emerging customer service trends that can help you exceed customer expectations and drive business growth. One of the foremost customer service trends today is offering self-service options.

Reporting Tools 76

Reporting Tools Data Visualization Analytic Tools Research Software 76

Amplitude

DECEMBER 2, 2020

Gartner also reports that 81% of organizations expect to compete primarily on CX every year. Product intelligence: a combination of data management, product analytics, and behavioral targeting. With product intelligence tools, businesses can get the insights they need to understand the end-to-end customer experience.

Customer Experience 93

Customer Experience Data Visualization Analytic Tools Reporting Tools 93

The Product Coalition

MARCH 6, 2023

They are typically integrated with travel service providers, providing real-time rates, bookings, and trip logistics in one location. 60% of business travelers don’t even understand the benefits of their travel policy. This system makes it easier to keep track of expense reports. What is a travel management system?

Reporting Tools 107

Reporting Tools Travel Systems Review Data Visualization 107

Indicative

JUNE 7, 2019

Take a look at our second round of May updates and announcements: Data in the News. Customize Your Dashboard Widgets. Data in the News. Digital-privacy concerns have taken over the news recently as Apple and Google rolled out their new cookie regulation policies. Customize Your Dashboard Widgets. New Features.

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Data Visualization Analytic Tools Feedback Software Product Research 15

eG Innovations

DECEMBER 6, 2019

You thought about what policies should apply in the environment, however you can’t possibly know them all. So, what you will want to do is to before deploying anything to end-users is shift through all the Citrix Policies on offer and configure them appropriately based on business needs and end-user requirements. Citrix Policy Name.

Transportation 11

Transportation Customer Experience Naming Systems Review 11

Amplitude

AUGUST 8, 2019

My goal is to make it easier for companies to get up and running on Amplitude, so I spend a lot of time thinking about how our customers get data into our product and make sure that the data quality is good so that people can do analyses. Company A: Free-for-all Analytics. Company B: Highly Controlled Analytics.

Data Visualization 74

Data Visualization Analytic Tools Customer Experience Government 74

Userpilot

JUNE 11, 2024

Looking at user journey map examples can help you come up with a visual representation of your customer’s journey. For instance, a user journey map is usually reduced to a specific product or service; while a customer journey map shows the end-to-end of a customer’s activities involving your product or service, e.g., advertising.

User Testing 89

User Testing Customer Experience Customer Feedback Data Visualization 89

Userpilot

JULY 30, 2021

It took Atlassian 2 years and nearly 3 million dollars* to build their own internal onboarding tool (*according to a Sr Product Manager who worked on this project). If you don’t have that much time and money to spend – you will need to partner with the right enterprise onboarding tool. Internal data security. Segmentation.

Analytic Tools 98

Analytic Tools Feedback Software Enterprise Data Visualization 98

UX Planet

MARCH 17, 2024

The vast amount of data collected about us, often without explicit consent, has eroded user trust in transparency efforts. Prioritizing User Privacy & Data Protection Imagine using a fitness app that mysteriously starts bombarding you with ads for protein supplements after a single jog. They excel in ethical data practices.

UX 94

UX Data Visualization Customer Experience Banking 94

Userpilot

AUGUST 28, 2024

TL;DR A customer advocate is a professional who represents the customer’s interests within a company, ensuring their needs and feedback are addressed to improve products and services. Use Data to Drive Decisions : Instead of relying on guesswork, leverage customer feedback and product analytics data to inform your product strategies.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

UX Planet

OCTOBER 8, 2024

In smaller firms, they may have to oversee all content creation policies, write blogs, and track the failure/success of their content. Here’s a good example of UX writing from Guide Dogs : This webpage section does not rely on a vague label like ‘see our services.’ These tools let you examine user session recordings.

UX 98

UX Data Visualization Research Software Analytic Tools 98

Userpilot

MARCH 28, 2022

Good UX examples we cover: Good UX examples are characterized by simplicity, usability, and visual design. Amplitude’s witty cookie policy modal shows that even ‘boring’ parts of UX can be engaging. Duolingo delivers great UX thanks to visual hierarchy and a clear breakdown of learning into easily-digestible chunks.

Analytic Tools 104

Analytic Tools Feedback Software UX Data Visualization 104

eG Innovations

JUNE 7, 2022

Logging and Auditing in IT Monitoring Tools. In this article, I will help you learn how to discover the auditing capabilities in IT monitoring tools. Role Based Access Control (RBAC) features are a de facto standard for monitoring tools. that may require you to have controls over all the tools you have in place.

Reporting Tools 52

Reporting Tools Data Visualization Systems Review Software Review 52

eG Innovations

MARCH 31, 2022

With IaC (Infrastructure as Code) becoming de facto and ubiquitous, decent APIs have long been a must have on product evaluation checklists; there are of course a few exceptions – namely products aimed only at SMB (Small and Medium Business), immature startups, or freeware. Accessing the data stored in eG database using eG CLI.

Reporting Tools 52

Reporting Tools Analytic Tools Data Visualization User Testing 52

Userzoom

MARCH 26, 2020

In order to get realistic insights, you need to provide enough information so users aren’t guessing what they need to do, while also not providing too much information and biasing their chance of succeeding. These will guide what the analysis focuses on and how you report the results. Checkout page] Enters Name, Address, CC#, Exp.#,

User Testing 94

User Testing Product Research Research Software Customer Experience 94

DISQO

MAY 6, 2020

Founded in 1928 with “a dream of providing a quality insurance product at a reasonable price,” Farmers® Insurance serves more than 10 million households with more than 19 million policies in all 50 states. The company’s service, support and sales models all needed to be reinvented to target this new customer. trillion this year.

User Testing 85

User Testing Research Software Product Research Feedback Software 85

eG Innovations

AUGUST 4, 2022

Microsoft Azure Monitor used with services such as AVD) will usually include options to use both static and dynamic thresholds and occasionally combine them. In a large enterprise, a monitoring tool that provides visibility into the different network, server, and application tiers can collect millions of metrics.

Reporting Tools 87

Reporting Tools Data Visualization Artificial Inteligence Systems Review 87

Intercom, Inc.

FEBRUARY 10, 2021

Our latest updates to Series , Banners , Articles , and Resolution Bot , to name but a few, empower you to streamline your messaging workflows, improve team collaboration, and most importantly, create better experiences to meet your customers’ evolving needs. Filter Resolution Bot reports by mode settings.

Data Visualization 104

Data Visualization Feedback Software Analytic Tools User Testing 104

PMLesson's Ace the PM Interview

JUNE 10, 2020

It's no secret that being a data scientist is one of the most lucrative and in-demand jobs in the modern economy. Thus far, the 21st Century has been synonymous with the meteoric rise of big data. million terabytes, of data are collected every single day. That's an insane amount of data. In fact, 2.5

Data Visualization 52

Data Visualization Artificial Inteligence Analytic Tools Research Software 52

Intercom, Inc.

AUGUST 9, 2018

First with Comic Chat, a graphical IRC feature built into Internet Explorer in the mid ’90s and now as Microsoft’s Vice President of Artificial Intelligence and Research, where she oversees the company’s Bot Framework and cognitive services. Lili: My work focuses on AI tools, so that’s speech, language, vision, knowledge, search.

Research Software 145

Research Software User Testing Data Visualization Customer Experience 145

The Product Coalition

MAY 5, 2022

As a Product Manager, I’ve built my career on building tools and experiences that not only make people’s’ lives simpler, but bring them a little joy along the way, too. First at Etsy and now at Slack, I’ve helped to grow software solutions from highly adored, niche products to household names serving millions of people every day.

User Testing 140

User Testing Feedback Software Research Software Customer Experience 140

eG Innovations

SEPTEMBER 3, 2019

If the Active Directory service is down, users will not be able to be authenticated to access any of the shared resources in the network. Likewise, if Active Directory is slow, user logons and accesses to key services will be much slower than normal. Password policies are also enforced through Active Directory. FSMO Roles.

Data Visualization 14

Data Visualization User Testing Systems Review Customer Experience 14

Modus Create

APRIL 24, 2024

Your teams are a treasure trove of knowledge, documenting their work across various tools: they write procedures in Word files on Google Drive, save PowerPoint presentations in SharePoint, and export Jira reports into Excel workbooks. Are you looking for a tool that can address these issues?

Data Visualization 52

Data Visualization Analytic Tools Research Software Reporting Tools 52

eG Innovations

JANUARY 18, 2022

Data has become the most crucial element for businesses. With more data, hackers are breaching clouds and organizations these days and organizations must adhere to increased regulatory standards protecting customer assets and data. Azure Subscription is a group of cloud services that are billed together.

Reporting Tools 83

Reporting Tools Data Visualization Customer Experience Certifications 83

Usersnap

JANUARY 18, 2024

These leaders understand that a streamlined NPS tool distills vast customer sentiment into actionable data, guiding strategic decisions. By leveraging precise questions, they unlock insights into consumer loyalty, driving product refinement and fostering market edge. Question 14: How frequently do you use our product/service?

Data Visualization 52

Data Visualization Product Research Customer Feedback User Testing 52

Userpilot

APRIL 25, 2022

First, you need to decide which area of your product to focus on (use data to guide your decision ). Use a color-coded system for a handy visual aid. The best product managers have a deep understanding of customer needs – and friction logs are an incredibly powerful tool for building that sort of user empathy.

Feedback Software 90

Feedback Software Analytic Tools Data Visualization User Testing 90

eG Innovations

AUGUST 3, 2021

Troubleshooting with automated and built-for-Citrix monitoring tools. 7 Do you have insights into Citrix ADC (was NetScaler)? 11 Can the eG Enterprise dashboard serve as a productivity monitor as well as tracking latency/connectivity, or do you partner/pair with services that can monitor (remote) workers via the same interface?

Analytic Tools 52

Analytic Tools Data Visualization Research Software Reporting Tools 52

UX Planet

MARCH 2, 2024

My hope is that this will provide you with moral support on your uncertain journey and serve as another data point to empower your vision. For the record, I anonymized the name of our design system and the UI kit. Today, it has transcended beyond being merely a designer tool.

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Feedback Software Systems Review CTO Coach Data Visualization 96

The Product Guy

SEPTEMBER 12, 2017

Or “We saw that you look at a lot of [Metro stations] when you use [Our App Name Here]. Now, you can get directions to [these Metro stations] faster in [Our App Name Here] because we’ve added directions from [Maps App X]. Analytics tools may tell you which features of your product a user has used. Analyze patterns of use.

Research Software 109

Research Software User Testing Analytic Tools Product Research 109

Intercom, Inc.

APRIL 22, 2019

Rick started Guru in 2013, after successfully founding Boomi (a cloud integration and data management company) and selling it to Dell. Customer service agents spend their entire day in customer conversations, and they constantly want to have the confident feeling of being able to provide their customer the right answer quickly.

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Customer Experience User Testing Analytic Tools Feedback Software 156