Intercom, Inc.

NOVEMBER 20, 2018

It is important to use these initial interactions as a means to gain insights that can be fed back to product development to improve your solution and to ensure that your product helps deal with a pain that your target market has. The “ Jobs to be Done ” framework is a useful resource to help frame the context from their side of the fence.

Feedback Software 178

Feedback Software Research Software Startups Product Research 178

Revulytics

DECEMBER 13, 2017

Like many in the software world these days, as you fix your eyes on your monitor and begin to go about your day, the many ways in which General Data Protection Regulation (GDPR) compliance will touch your company likely swirl around in your head. GDPR refers to the “data subject.” Do We Need Consent From the Data Subject?

Analytic Tools 0

Analytic Tools Data Visualization White Paper Customer Feedback 0

Intercom, Inc.

FEBRUARY 1, 2018

We’ve now expanded up and down the funnel to now be part of performance marketing and demand generation, all the way through to driving those teams to actually upgrade us through the self-service funnel. For Slack, that was clearly the engineering and dev communities, who love new tools. Growing beyond word of mouth.

User Testing 174

User Testing Marketing Research Software Feedback Software 174

eG Innovations

NOVEMBER 19, 2021

Amazon Web Services (AWS) is one of the most comprehensive and broadly adopted cloud service providers in the industry, offering over 200 fully featured services from data centers globally. A recent survey estimates that AWS is the largest cloud service provider and accounts for 32% of the worldwide cloud services market.

Data Visualization 59

Data Visualization Analytic Tools User Testing Customer Experience 59

eG Innovations

AUGUST 11, 2022

Citrix monitoring refers to the ability to monitor Citrix services end-to-end. It includes the ability to monitor user experience – from logon time to application launch time to screen refresh latency so administrators can easily monitor and track if they are meeting their service levels (SLAs). 1 About Citrix Monitoring Tools.

Analytic Tools 52

Analytic Tools Data Visualization Reporting Tools Research Software 52

Pragmatic Marketing

MAY 23, 2017

As you know, everything you do drives your brand: the quality of your product or service, the experience of using it, the way your company responds to problems, the way customers feel when they have an issue. When someone searches for a product or service within your industry, you want your company to come to mind. Diverse Content.

Branding 70

Branding White Paper Customer Experience User Testing 70

eG Innovations

AUGUST 3, 2021

Troubleshooting with automated and built-for-Citrix monitoring tools. 7 Do you have insights into Citrix ADC (was NetScaler)? 11 Can the eG Enterprise dashboard serve as a productivity monitor as well as tracking latency/connectivity, or do you partner/pair with services that can monitor (remote) workers via the same interface?

Analytic Tools 52

Analytic Tools Data Visualization Research Software Reporting Tools 52

ProductPlan

MARCH 22, 2023

Several successful product managers swear by data-driven product management. Here’s a look at data-driven product management and how you can use data to guide your product management efforts in a way that solves customer problems and leads to product growth. What do we mean by data-driven product management?

Data Visualization 52

Data Visualization Customer Experience Product Management Product Manager 52

Innovatemap

SEPTEMBER 29, 2020

While product marketing has traditionally favored an empathetic approach that prioritizes beautiful visuals, customer insights, and storytelling, demand generation makes a case for the science side of marketing, favoring A/B testing and analytics. Foundational Statement Positioning Framework Messaging Pillars Buyer Personas.

Data Visualization 52

Data Visualization White Paper Marketing Product Marketing 52

The Product Coalition

JANUARY 15, 2019

But, it is a necessary tool for iterating, executing and scaling an existing vision/passion/idea. After a bunch of experimentation and learning, they established an incredibly important insight about repeat behavior?—?which Crisp white sheets. See, not every host used white sheets (as most hotels obviously do)?—?but

Feedback Software 84

Feedback Software Customer Feedback White Paper Customer Experience 84

Mixpanel

MARCH 4, 2022

Your metrics should be considered “pulses” on your launch: Measure too early and you won’t have enough data for a true pulse; measure too late and you are potentially not measuring the launch anymore but something else. The form the lead generation could take could be a demo request, a call request, a white paper download, or even a trial.

Product launches 59

Product launches Data Visualization White Paper Customer Experience 59

Userpilot

APRIL 22, 2024

Send targeted messages highly relevant to each customer’s stage in the funnel—messages that align with their immediate interests and necessities A/B test upsell prompts are a savvy tactic to optimize conversions within your marketing funnel. Visually appealing infographics. Interactive tools such as quizzes or surveys.

Analytic Tools 52

Analytic Tools Feedback Software User Testing Product Research 52

PMLesson's Ace the PM Interview

MAY 10, 2020

You can’t predict the interview questions you will get, but you can certainly control how you prepare the location, equipment, and lighting you will use. If you know how to tune your router, ensure that QoS (Quality of Service) is enabled for your teleconference program. Further reading 1. [link] 2.

Data Visualization 52

Data Visualization White Paper Download Software Review 52

Business of Software Conference

JUNE 20, 2019

They are archetypal BoS talks: honest, full of insight, and give you a peek behind the curtain at the inner workings of a successful SaaS company. I started changing my answer not fast enough from I can do this for you to I’ll help you get it done with coaching resources tools and time right. That’s the proper answer. It was bad.

CTO Coach 87

CTO Coach Research Software Feedback Software Weak Development Team 87

Business of Software Conference

NOVEMBER 28, 2019

There are three main aspects to sales: Planning, Selling, and Tools. This talk from Stephen Allott takes you throught the journey of planning for success and which rules and tools can help and hinder your organization. Stephen Allott (Seedcamp) – Rules & Tools For Scaling Software Sales from Business of Software Conference.

Research Software 40

Research Software Analytic Tools Data Visualization Software Review 40