Remove Data Visualization Remove KPI Remove Strategy
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Report templates for less status meetings

Folding Burritos

This post is about making these ideas concrete through a set of guidelines, templates, and JIRA+Excel tips so you can create effective status and progress reports quickly, have less meetings , and get out of the building , which is where you need to be. Goals / KPIs. What’s the current status of our goal/KPI?

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Six Common KPI Mistakes to Avoid

Roman Pichler

” Solution-centric data : “We’re making great progress; we’ve implemented 50 more user stories, and velocity is up by eight points!” ” Sadly, the data above is not helpful to see clearly how much value the product is creating. 2 Wrong Product KPIs. This often leads to too much data being gathered.

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Product Operations Dashboard

Product Management Lessons from the Trenches

As the PM, your job is to find out how the campaign is performing, how the feature is working, how users are reacting to the new feature, what impact has the feature had your engagement and business KPIs, etc. That’s where investing time and energy into building an operations dashboard will pay dividend for years to come.

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Opportunity Solution Trees: Visualize Your Discovery to Stay Aligned and Drive Outcomes

Product Talk

Can you create opportunities from sales conversations, support tickets, feature requests, or behavioral analytics? Tools & Templates What tool should you use to create an opportunity solution tree? Opportunity solution trees are a simple way of visually representing the paths you might take to reach a desired outcome.

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SaaS KPI Dashboard: Components, Metrics, and Examples

Userpilot

With an abundance of product analytics to track, having a robust SaaS KPI dashboard is essential to monitor the metrics that matter most. This guide will walk you through what it is, why you need one, and how to build your very own dashboard. What is a SaaS KPI dashboard? Why do you need SaaS dashboards?

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Optimizing internal product communications

Folding Burritos

How’s that KPI doing?”. Or perhaps we’re reaching out to other teams to ask questions like: “Which bugs have been reported this week?”. Create internal dashboards, docs or wiki pages, only to realize that’s where information goes to die, because people can’t find it, don’t understand the tool or forget to go there.

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Strategies to take your customer support global

Intercom, Inc.

If your business is expanding internationally, you’ll reach a point in your growth when you’ll need to implement a global support strategy. Global support teams can positively influence customer retention, especially if they provide service in their customers’ native language. Improved global customer retention.