Intercom, Inc.
FEBRUARY 24, 2021
Well, it’s not quite that simple – despite the influx of customer conversations, it can be hard to derive meaningful insights from all that data. Identifying the right insights is key to operating at scale while keeping your customer experience personal, but it’s a huge challenge to find the signal in the noise.
Intercom, Inc.
JULY 25, 2022
New research from Harvard Business Review Analytic Services reveals that businesses of all sizes – from small businesses to enterprises – are realizing the business value of personal, efficient customer engagement. Below, we take a deeper dive into the report’s key data and trends. But they’re facing big barriers.
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Alchemer Mobile
MAY 18, 2022
The following data and information on Business Services apps is from our 2022 Mobile App Customer Engagement Report. Brands in Business Services had varied experiences in 2021. Below is a short summary of how Business Services apps fared in 2021. Data included: Ratings and reviews. Download your copy here.
Alchemer Mobile
APRIL 9, 2020
The COVID-19 pandemic has more and more people using app-based food delivery services, and QSRs are seeing an influx of mobile payments at their drive-throughs with the closure of dine-in establishments. When you have solid benchmarks to measure against, they can help you make sense of your own data and answer these questions.
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In the rapidly evolving healthcare industry, delivering data insights to end users or customers can be a significant challenge for product managers, product owners, and application team developers. But with Logi Symphony, these challenges become opportunities. But with Logi Symphony, these challenges become opportunities.
Alchemer Mobile
NOVEMBER 10, 2022
I’m going to take a wild guess and assume that you already understand the importance of mobile in-app feedback tools. You also might be reading this post thinking: “Who’s adding new tools to their tech stack right now?” Do you have the right tools to capture that voice? Mobile in-app feedback tools & solutions.
Mind the Product
JUNE 3, 2024
We spoke with Daniel Shirley, Product Manager, Analytics at Baxter International, to understand how product teams can prioritise roadmaps through visibility into feature adoption. At work, they call me “DataDan” since I lead Product Management for a segment of the Analytics products at Baxter Healthcare.
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In the rapidly-evolving world of embedded analytics and business intelligence, one important question has emerged at the forefront: How can you leverage artificial intelligence (AI) to enhance your application’s analytics capabilities? Infusing advanced AI features into reports and analytics can set you apart from the competition.
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The possibilities for embedded analytics to drive real value for businesses, end users, and society are as fascinating as they are limitless. No matter the industry, brand after brand is finding that analytics can be the solution to a multitude of business challenges.
Speaker: Daniel O'Sullivan, Product Designer, nCino and Jeff Hudock, Senior Product Manager, nCino
We’ve all seen the increasing industry trend of artificial intelligence and big data analytics. In a world of information overload, it's more important than ever to have a dashboard that provides data that's not only interesting but actually relevant and timely. Dashboard design do’s and don’ts.
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Download this guide for practical advice on using a semantic layer to improve data literacy and scale self-service analytics. The guide includes a checklist, an assessment, industry-specific use cases, and a data & analytics maturity model and roadmap.
Advertiser: Data Robot
Banks have always relied on predictions to make their decisions. Estimating the risks or rewards of making a particular loan, for example, has traditionally fallen under the purview of bankers with deep knowledge of the industry and extensive expertise. How today’s banks can handle the data science talent shortage.
Advertiser: Data Robot
Banks have always relied on predictions to make their decisions. Estimating the risks or rewards of making a particular loan, for example, has traditionally fallen under the purview of bankers with deep knowledge of the industry and extensive expertise. How today’s banks can handle the data science talent shortage.
Speaker: Conrado Morlan
In this engaging and witty talk, industry expert Conrado Morlan will explore how artificial intelligence can transform the daily tasks of product managers into streamlined, efficient processes. Tools and AI Gadgets 🤖 Overview of essential AI tools and practical implementation tips.
Advertiser: Data Robot
Our report, The Business Value of MLOps by Thomas Davenport, highlights some of the most impactful benefits of MLOps tools and processes for different types of organizations. Download the report to find out: How enterprises in various industries are using MLOps capabilities.
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