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Effective customer engagement is business critical – insights from Harvard Business Review Analytic Services

Intercom, Inc.

New research from Harvard Business Review Analytic Services reveals that businesses of all sizes – from small businesses to enterprises – are realizing the business value of personal, efficient customer engagement. Below, we take a deeper dive into the report’s key data and trends. But they’re facing big barriers.

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Predictive Analytics in Healthcare

Reveal

Reveal Embedded Analytics. For a long time, healthcare professionals have been struggling to help their patients get better. Healthcare, like any other industry today, is changing. Healthcare, like any other industry today, is changing. Real-time, accurate insights that can impact patients are extremely important.

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Conversational Analytics in Embedded Analytics

Reveal

Reveal Embedded Analytics One of the most effective ways to achieve this is by integrating advanced analytics capabilities, such as conversational analytics, directly into their applications. What is Conversational Analytics?

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Healthcare Data Exchange: SaaS Product Proposal

The Product Coalition

Healthcare data exchange refers to the sharing of patient health information between various stakeholders, including payers (insurance companies), life sciences (pharmaceutical and biotechnology companies), and providers (doctors, hospitals, and clinics).

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A Step-by-Guide to Building a Strong CX Program in the Financial Services Industry 

Alchemer Mobile

In today’s competitive landscape, customer experience (CX) stands as a cornerstone of success, particularly in the financial services industry. Whether through surveys, online reviews, or direct interactions, gathering actionable feedback provides invaluable insights into areas for improvement.

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6 Best Practices for Seamless Clinical Data Integration

Arkenea

Clinical data integration refers to the collection of information from various medical departments, third-party vendors, and payers, and to enable seamless data exchange. An integrated healthcare organization has the power to improve the quality of care and streamline workflows.

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Healthcare Apps: 2021 Engagement Benchmarks

Alchemer Mobile

It was quite a year for healthcare. While we watched brave, brilliant healthcare workers combat the pandemic on the front lines, the mobile technology used to support their efforts from home underwent massive change. 2021 Engagement Benchmarks for Healthcare Apps. Ratings and Reviews.