Data Visualization Handbook Technical Advisors 
Gainsight
AUGUST 5, 2022
In Gainsight’s book, The Customer Success Professional’s Handbook, the authors shared the essential skills that every CS professional should possess. Using data and playbooks to mitigate customer risks. Sometimes that valuable insight means you have to say “no” to the customer when they try to repeat flawed processes and practices. .
The Product Cafe
JANUARY 18, 2024
We've been following them for a long time and are really grateful for their unique insights. He is a key advisor and speaker known for his product strategy insights. He is a key advisor and speaker known for his product strategy insights. Active in course creation, advising, and angel investing in the tech sector.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Gainsight
NOVEMBER 23, 2020
GitLab is an open-source, code-collaboration platform for git repository management, code reviews, issue tracking, wikis, and continuous deployment tools, enabling users to create, review, and deploy codes. These experiences leading Customer Success gave me a lot of insight into the importance of CS operations to enable scale.
Mind the Product
JANUARY 10, 2017
While there are a large number of tools which claim to help you to create value, for me, quite frankly, it boils down to only a few secret weapons which do not (most of the time) involve buying fancy software or subscribing to the latest project management doodads. The practices I describe are not an exhaustive list of tools and methods.
Userpilot
JULY 13, 2021
Most SaaS businesses recognize that interactive walkthroughs are a helpful onboarding tool , but few use them correctly. In this article, we’ve put all our insights from building walkthroughs with thousands of SaaS companies in one place. Building a walkthrough using a dedicated tool is much easier than coding it from scratch.
Expert insights. Personalized for you.
59 
Let's personalize your content