Alchemer Mobile

NOVEMBER 22, 2024

To better understand the common challenges organizations face with digital feedback tools, we conducted a comprehensive market research study that revealed several critical pain points. When one tool gathers feedback via email and another through your website, consolidating all that data and customer feedback can be nearly impossible.

Feedback Software 130

Feedback Software User Testing Research Software Customer Feedback 130

The Product Guy

NOVEMBER 5, 2024

Be Consistent Across Platforms Your brand should be cohesive across various channels—whether it’s your LinkedIn profile, industry blogs, or internal communications. Make sure that your messaging, tone, and the content you share align with the professional identity you want to project.

Branding 293

Branding Feedback Software Analytic Tools Product Management 293

Alchemer Mobile

MAY 19, 2021

They’re itching to give you feedback. Do you have the right tools to capture that voice? To help you with this, we compiled a list of the top mobile in-app feedback tools of 2021. Mobile in-app feedback tools & solutions. If you don’t, you need to get those in place – and fast.

Feedback Software 236

Feedback Software Data Visualization User Testing Customer Feedback 236

Product Innovation Educators

DECEMBER 23, 2024

How product managers are transforming innovation with AI tools Watch on YouTube TLDR In this deep dive into AI’s impact on product innovation and management, former PayPal Senior Director of Innovation Mike Todasco shares insights on how AI tools are revolutionizing product development.

Artificial Inteligence 241

Artificial Inteligence Research Software Feedback Software User Testing 241

Productside

APRIL 9, 2025

In this post, were exploring the conversation we had in one of our Productside Stories episodes this season with Joeri Devisch , a veteran of product, technology, and transformation work at global companies. There has to be a strategic reason, a clear sponsor, and a message that lands with everyonenot just the exec team.

Data Visualization 177

Data Visualization Customer Feedback Product Research Analytic Tools 177

Userpilot

DECEMBER 31, 2024

You see, although we work hard to make Userpilot the best product adoption tool on the market, we know it isnt the perfect fit for every business. A quick look into Userpilot In a nutshell, Userpilot is an all-in-one product growth platform that enables businesses to increase product metrics at every stage of the user journey.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Product Innovation Educators

FEBRUARY 24, 2025

The key message: Focus on solving one problem exceptionally rather than competing on multiple features. This approach has informed her success across different industries and roles, from retail to technology. Anya’s development of Taelor offers valuable lessons in how to validate and expand upon initial product insights.

User Testing 179

User Testing Research Software Feedback Software Customer Communications 179

Productside

APRIL 2, 2025

90% of executives say they prefer visual storytelling over dense reports. Its a technique borrowed from the world of film and designbut it might just be the most underrated tool in a product managers toolbox. Customers dont care about data structures. After : Whats better now that the solution exists?

Data Visualization 177

Data Visualization User Testing Product Research Reporting Tools 177

Userpilot

OCTOBER 31, 2024

Which product feedback software should you choose for your SaaS? The choice is tough because there’s no single tool that covers all use cases. In this round-up, I cover 21 of the best product feedback software solutions. Free trial?

Feedback Software 52

Feedback Software Data Visualization Analytic Tools Research Software 52

Alchemer Mobile

MAY 17, 2022

As investment in digital transformation continues, mobile apps have become a primary channel of communication with customers. With customers spending more time and money on mobile apps, it is important that companies continue to adapt and prioritize mobile in their customer feedback solution. percent increase from 2021.

Feedback Software 246

Feedback Software Research Software User Testing Reporting Tools 246

Product Innovation Educators

MARCH 3, 2025

The collaboration between AMS and MIT researchers has yielded impressive results, with AI tools not only matching human analysts in identifying customer needs but often exceeding themespecially for emotional needs that humans might overlook. But it is changing, with AI tools that are transforming how we uncover and analyze customer needs.

Research Software 156

Research Software Product Research Artificial Inteligence User Testing 156

Product Talk

DECEMBER 18, 2024

We covered how to manage messy opportunity solution trees , the most common challenges teams face when getting started with the discovery habits, what Im working on next, and so much more. I started my career as a software engineer. How are we building production-quality software? I think that was in 2004. What does that mean?

Product Research 222

Product Research Research Software Analytic Tools Feedback Software 222

Userpilot

MARCH 9, 2025

What happens when you build a product or service around what you think potential customers want, only for them to buy something else? The solution seems obvious: improve your customer research process. What is customer research in SaaS? For starters, it shows you dont know your customers well enough. The short answer: yes.

Research Software 83

Research Software User Testing Analytic Tools Feedback Software 83

Alchemer Mobile

FEBRUARY 2, 2021

Unfortunately, “If you build it, they will come” does not hold true when it comes to the mobile app launch. This famous line from Field of Dreams is all too representative of how many app publishers face the ‘inessentiality’ of mobile marketing. They focus all of their time and resources on building a great app. It’s marketing.

Feedback Software 264

Feedback Software Analytic Tools Research Software Product Research 264

Userpilot

NOVEMBER 14, 2024

In this article, you will explore why customer expansion matters for your SaaS growth, discover various customer expansion tactics, and learn how to embed them in successful expansion campaigns. This metric helps SaaS companies track the effectiveness of their expansion efforts. What is a customer expansion strategy?

Data Visualization 105

Data Visualization Customer Experience Analytic Tools Customer Feedback 105

Product Talk

MAY 15, 2024

Ellen Juhlin , a product coach and Product Talk instructor, shares several ways that she used in-app surveys to collect feedback and create regular touch points with customers. In each instance, Ellen found a solution that didn’t require too much time or technical know-how to set up.

Product Research 312

Product Research Feedback Software Analytic Tools User Testing 312

Intercom, Inc.

JUNE 22, 2020

In-app messaging is a key component of a strong customer engagement strategy – one that reaches users at the right place, at the right time, and is consistent across platforms. Here, we take a deep dive on in-app messaging – defining exactly what it is and how to make it work best for your customers.

Feedback Software 235

Feedback Software Messaging User Testing Customer Experience 235

Userpilot

MARCH 5, 2025

Are you struggling to make sense of scattered user data? The right customer analytics platform helps you uncover exactly how customers interact with your product: so you can spot issues early, optimize user journeys, and drive sustainable growth. Choose the best fit for your needs and transform data into actionable strategies.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Folding Burritos

FEBRUARY 13, 2018

The main goal was to show that by thinking about what , when and to whom we need to communicate , we can find different ways to get the message across without spending so much time on it. This post focuses on the Progress and Releases side of things because they share the same source and their reports can be produced in similar ways.

Data Visualization 397

Data Visualization Reporting Tools Technical Review Customer Experience 397

Product Talk

OCTOBER 2, 2024

For today’s Tools of the Trade , we caught up with Yury Oleynik , the VP of Product Management at HiveMQ , who has managed to make continuous interviewing a reality on his team. Yury shares a few of the tactics his team tried to automate recruiting before they came across the tool they’re currently using, Orbital.

Feedback Software 249

Feedback Software Customer Experience Data Visualization User Testing 249

Userpilot

JULY 22, 2024

In a fast-paced industry like SaaS, leveraging business analytics effectively can be the key to staying competitive and driving product growth. Business analytics offers invaluable insights that help SaaS companies optimize operations, enhance customer experiences, and make data-driven decisions.

Data Visualization 104

Data Visualization Analytic Tools Research Software Feedback Software 104

Intercom, Inc.

NOVEMBER 30, 2021

But in today’s fast-paced world, your customer support can only be as effective as the technology that underpins it. Juggling outdated, disjointed tools is a recipe for team burnout, customer dissatisfaction, and ultimately, churn. Strategy first, technology second. Customer support is more business-critical than ever.

Technical Review 249

Technical Review Feedback Software Analytic Tools Reporting Tools 249

UX Planet

DECEMBER 6, 2024

From new UX-related technologies and automation to personalization. Well start with an overview and explore how AI can take on tasks such as analyzing user data and automated prototyping to help professionals connect with users on a humanlevel. Finally, we have user research analysis.

Feedback Software 88

Feedback Software Research Software Analytic Tools Data Visualization 88

Userpilot

MARCH 18, 2025

Choosing the right mobile app engagement platform can determine whether your app thrives or gets abandoned, especially as spending in the mobile app market increased to $36.2 Users now expect seamless experiences between web and mobile apps, personalized messaging, and real-time responsiveness.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Customer Communications 52

Userpilot

JUNE 2, 2024

Customer intelligence (CI) data and insights are instrumental in product management. However, with so many customer intelligence tools available, how do you select the right one? If you’re in two minds about which customer intelligence software to use, we’ve got you covered. Book a demo now to see it in action.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Research Software 105

The Product Manager Coach Blog

JANUARY 14, 2025

When Jane, a seasoned product manager, started her new role at a fast-growing SaaS company, she was ready to make an impact. Pro Tip: Pair your quick wins with data. A dashboard showing metrics like feature adoption or user engagement amplifies your credibility. It shows youre thoughtful, analytical, and focused on results.

Data Visualization 93

Data Visualization Customer Feedback Strategy User Friction 93

Alchemer Mobile

FEBRUARY 21, 2025

Surveys, combined with open text analysis, however, hold immense potential for uncovering deeper customer insights from customer feedback. In this post we explore how to effectively incorporate open text analysis into your CX survey strategy to unlock those deeper customer insights. How do we spot emerging product issues faster?

Customer Feedback 113

Customer Feedback Feedback Software User Testing Data Visualization 113

Userpilot

AUGUST 18, 2024

SaaS tools are the industry's biggest open secret. Wondering what type of tools you should have in your stack? Then read on to discover the top 20 cloud-based apps that will help streamline different parts of your business. TL;DR SaaS tools are applications that users can access through an internet connection.

Analytic Tools 104

Analytic Tools Feedback Software Data Visualization Research Software 104

Userpilot

JUNE 28, 2024

If you are a SaaS company, the chances are you’ve come across the term “self-serve analytics” at some point online. Unlike traditional data analysis methods, self-serve analytics equips everyone in your organization to explore data and take the right actions in real time. Choosing a good business intelligence tool.

Data Visualization 104

Data Visualization Analytic Tools Feedback Software Reporting Tools 104

Userpilot

OCTOBER 28, 2024

For example, let’s say your team is developing new project management software for small- to medium-sized businesses. It involves delivering consistent messaging across all channels. …and tailored in-app tutorials to introduce core features. Asana’s in-app onboarding flow. – to gamify their onboarding.

User Testing 105

User Testing Customer Feedback Customer Experience Onboarding KPIs 105

Intercom, Inc.

MARCH 18, 2021

In previous episodes, we’ve talked about how customer feedback and cross-team collaboration play a crucial role in the features and updates we build here at Intercom. Or rather, two – conversation topics and custom reports. I focus on the reporting area where we report on all things that happen at Intercom for you.

Data Visualization 211

Data Visualization Reporting Tools User Testing Customer Feedback 211

Alchemer Mobile

AUGUST 26, 2021

Your customers are already on their phones – meet them where they’re at through in-app feedback collection. This eliminates the amount of steps customers have to take to give you feedback, which further increases the number of people willing to give you that feedback. Why you should be collecting in-app feedback.

Feedback Software 246

Feedback Software User Testing Customer Feedback Product Research 246

Product Talk

FEBRUARY 8, 2023

When it comes to continuous discovery , there’s no such thing as “the perfect tool.” Instead of seeking the best tool out there, it’s much more effective to look for the best tool for your team. Teresa often says, “The best tool is the one that your team will use.” Today, we’re taking a slightly different approach.

Research Software 215

Research Software Feedback Software Analytic Tools Customer Communications 215

The Product Coalition

APRIL 25, 2022

No product tool or template can save you if you’re not killing it in these three areas. That’s why we’ve listed 12 tools that the best product managers use to do their jobs better? and not the best product management tools. Product managers (PMs) are ninjas of aligning people, management, and processes.

Analytic Tools 172

Analytic Tools Data Visualization Feedback Software Research Software 172

Userpilot

MARCH 17, 2025

Looking for the best tools for interactive user guides for your company? There are plenty of solutions for interactive user guides on review sites, but they dont make the choice any easier. In this post, Ill explain which interactive user guide software is the best fit for your company and needs.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization User Testing 52

Userpilot

JULY 29, 2024

Looking for the best customer success management software to power up your product growth strategy, but you are overwhelmed with so many options in the market? TL;DR Customer success software refers to tools that help manage customer experiences and drive customers toward their desired outcomes. We’ve got you covered!

Analytic Tools 105

Analytic Tools Feedback Software Reporting Tools Data Visualization 105

The Product Guy

FEBRUARY 13, 2020

Firstly, Jeff as a new umbrella brand for all the new services will be providing to our customers; Secondly, a new business line called Beauty Jeff was opening the very first venue in Argentina. Regarding problem discovery: Value was feature-based PMs and PDs embedded in delivery Reactive to feedback, stakeholder-biased. Operated by.

Product Research 471

Product Research Onboarding KPIs Reporting Tools Feedback Software 471