Userpilot

SEPTEMBER 9, 2024

Looking for real-life customer-led marketing examples that worked to get inspiration for your own campaigns? For each example, we’ll explore why it works and lessons that can help improve your marketing strategy. For each example, we’ll explore why it works and lessons that can help improve your marketing strategy.

Data Visualization 95

Data Visualization Customer Feedback Customer Experience Analytic Tools 95

Alchemer Mobile

MARCH 14, 2022

This report contains data from the following app categories: Finance. Personal Services. Business Services. Close customer feedback loops. Capturing, analyzing, and acting on feedback are the first steps. Food and Drink. Healthcare. Media and Entertainment.

Data Visualization 263

Data Visualization Reporting Tools User Testing Customer Feedback 263

Userpilot

MARCH 29, 2023

What’s digital analytics? How can it help product and marketing teams make data-driven decisions and improve the user experience at different stages of the customer journey? TL;DR Digital analytics allows teams to measure and analyze product performance to improve their digital strategy. NPS scores or bug reports).

Data Visualization 75

Data Visualization Analytic Tools Embedded Analytics Feedback Software 75

Alchemer Mobile

FEBRUARY 14, 2023

First-to-market features drive deeper engagements to increase customer adoption, retention, growth, and advocacy. February 14, 2023 – Alchemer – a global leader in experience management and enterprise feedback technology – today announced the launch of Alchemer Workflow. LOUISVILLE, Colo.

Product Research 130

Product Research Feedback Loop User Testing Feedback Software 130

Userpilot

JULY 4, 2024

It’s no secret that learning how to evaluate product performance is essential for product management. TL;DR Product performance analysis involves evaluating and measuring a product’s effectiveness, usage , and impact using various analytics tools.

Data Visualization 73

Data Visualization Onboarding KPIs Analytic Tools Customer Feedback 73

Userpilot

AUGUST 28, 2024

Embarking on a career as a customer engagement manager involves a combination of education, skills development, and practical experience. This guide will provide you with a comprehensive overview of the path to becoming a successful customer engagement manager. Customer engagement managers utilize various tools to enhance their work.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Research Software 52

Userpilot

SEPTEMBER 26, 2024

Unolo is a field service management software designed to help businesses manage and optimize the performance of their field sales and service teams. It offers a range of features that allow companies to track employees' real-time locations, manage attendance, automate task management, and handle expense tracking.

Product Research 82

Product Research Data Visualization Feedback Software Analytic Tools 82

Userpilot

AUGUST 17, 2024

His lean product analytics framework consists of 5 steps: Choose the metrics to track. Dan Olsen, the author of The Lean Product Playbook, is a product management expert. What is lean product analytics? Lean product analytics is a key component of the Lean Product Methodology. Who is Dan Olsen?

Data Visualization 80

Data Visualization Onboarding KPIs Customer Feedback Analytic Tools 80

Alchemer Mobile

AUGUST 19, 2024

For product managers, the path to success—both on an individual level and for the company as a whole—depends on a deep understanding of their customers. What are the trends in customer feedback over time? Product managers that can confidently (and consistently) provide the answers to these questions are truly customer obsessed.

Product Research 172

Product Research User Testing Customer Feedback User Friction 172

Amplitude

JANUARY 21, 2021

The road to better decision-making begins with enabling self-service access to data. When various team members have data in front of them, they can have informed conversations about the reality that the data represents. When good data gets into the hands of great people, companies can realize amazing business outcomes.

Data Visualization 106

Data Visualization Reporting Tools Product Research Customer Feedback 106

Userpilot

MAY 21, 2024

Following customer lifecycle management best practices can lead your company to retain more users and increase customer lifetime value. Let’s explore customer lifecycle management (CLM), its phases, and the best practices you can apply in SaaS without coding! Interested in optimizing your customer lifecycle management?

Data Visualization 88

Data Visualization Customer Experience User Testing Customer Feedback 88

UserVoice

APRIL 4, 2017

It’s no secret that product managers wear a lot of hats. The litany of tasks on a PM’s plate can seem overwhelming at a glance, but the market has responded to these challenges with a number of specialized solutions that many PMs now consider indispensable in their day-to-day. Data Analysis Tools for Product Management.

Research Software 286

Research Software Analytic Tools Feedback Software Data Visualization 286

Userpilot

JUNE 16, 2022

Are you making the most out of your customer experience analytics? The data you receive from CX analytics enables you to reduce customer churn, increase customer satisfaction and retention , and help you identify the areas for product improvements. Qualaroo helps companies gather customer feedback only.

Data Visualization 95

Data Visualization Analytic Tools Customer Experience Feedback Software 95

Userpilot

JULY 8, 2022

Product experience insights help you understand how customers feel about your product, and how they react and interact with it. In this article, we’ll be discussing what product experience insights are, why they are critical to improving your product engagement levels, and how you can get these insights from within the app.

Data Visualization 86

Data Visualization Customer Feedback Customer Experience Feedback Software 86

Userpilot

AUGUST 19, 2024

Whether you’re looking to deepen your expertise, stay updated with industry trends, or find practical tools to enhance your workflow, the right resources are essential for continuous growth and success. Consider Userpilot for its no-code in-app guidance and analytics capabilities. What does a customer engagement manager do?

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Customer Feedback 52

Userpilot

MAY 31, 2023

Wondering how to unlock the full potential of your survey data and if survey data analysis will be of any help? The sheer volume of data generated can quickly become overwhelming, and this is where survey data analysis can help you. Quantitative data is numerical data or information you can easily measure for analysis.

Data Visualization 77

Data Visualization Feedback Software Customer Feedback User Testing 77

Userpilot

JUNE 27, 2024

TL;DR A product analyst is a professional who conducts product research, analyzes, and interprets such data to make accurate decisions about the product. Product analysis involves two major things: the product and the data. You also learn how to use product research tools. Looking into tools for product analysis?

Data Visualization 52

Data Visualization Analytic Tools Research Software Reporting Tools 52

Userpilot

JUNE 18, 2024

Whether you’re looking to deepen your expertise, stay updated with industry trends, or find practical tools to enhance your workflow, the right resources are essential for continuous growth and success. Product analysis involves two major things: the product and the data. Let’s get started!

Data Visualization 52

Data Visualization Analytic Tools Product Research Research Software 52

Userpilot

AUGUST 30, 2024

Starting a career as a customer engagement manager requires understanding the key steps, skills, and experiences needed for success. In this article, we will outline the typical journey for customer engagement managers, covering educational requirements, entry-level positions, potential advancements, and long-term opportunities.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Customer Feedback 52

Userpilot

JUNE 19, 2024

Whether you’re hiring, job hunting, or simply curious, we’ve got you covered with practical insights and ready-to-use resources. TL;DR A product analyst is a professional who conducts product research , analyzes, and interprets such data to make accurate decisions about the product. Looking into tools for product analysts?

Data Visualization 52

Data Visualization User Testing Analytic Tools Research Software 52

Alchemer Mobile

DECEMBER 8, 2022

But if you have a breather, we’re excited to share some data-backed mobile engagement findings, specifically surrounding how seasonality impacts customer sentiment! While we can hypothesize that the lack of Vitamin D certainly contributes to grumpier customers in the gloomier months, we needed data to support our claims.

User Testing 246

User Testing Customer Feedback Data Visualization Customer Experience 246

Userpilot

AUGUST 28, 2024

Understanding the salary range for customer engagement managers is crucial whether you’re entering the field or looking to advance your career. TL;DR A customer engagement manager is a professional who acts as the main point of contact between a company and its clients. Looking into tools for customer engagement managers?

Analytic Tools 52

Analytic Tools Data Visualization Customer Feedback Feedback Software 52

Userpilot

JUNE 12, 2024

Understanding the salary landscape for product marketing managers is crucial whether you’re entering the field or looking to advance your career. TL;DR A product marketing manager is a professional responsible for promoting and selling their company’s products. This allows you to make data-driven decisions.

Feedback Software 52

Feedback Software Research Software Analytic Tools Product Marketing 52

Userpilot

MAY 27, 2024

Loyalty segmentation helps you to tailor products, support, and marketing efforts by categorizing customers based on their loyalty levels. TL;DR Customer loyalty is a measure of how committed customers are to your product or service. For example, you’ll need a robust tool to handle data privacy concerns and collect data efficiently.

Data Visualization 81

Data Visualization Product Research User Testing Customer Experience 81

Userpilot

JULY 16, 2024

Providing a great product experience helps SaaS companies reduce churn and improve product management metrics like customer satisfaction and customer lifetime value. These include product management , design, development , marketing, and customer success teams. Suppose you just signed up for a new tool.

Analytic Tools 88

Analytic Tools Feedback Software Research Software Product Research 88

Userpilot

JUNE 12, 2024

TL;DR A product analyst is a professional who conducts product research , analyzes, and interprets such data to make accurate decisions about the product. Product analysis involves two major things: the product and the data. Product analysts play a critical role in translating user data into actionable insights for product teams.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

JULY 24, 2023

Are you looking for Zendesk integrations to boost the efficiency of your self-service customer support? The article explores the best Zendesk integrations for: Customer support Customer feedback Productivity Email and social media communication Analytics and reporting Let's get right to it!

Embedded Analytics 71

Embedded Analytics Data Visualization Analytic Tools Feedback Software 71

Amplitude

MAY 6, 2020

Product Intelligence software helps teams use their customer data to build great product experiences. It is also about changes in how cross-functional teams access, make sense of, and act on complex behavioral data. But customers leave anyway, and the company loses market share and falls further behind. Data Literate.

Data Visualization 140

Data Visualization Reporting Tools Analytic Tools User Testing 140

Usersnap

APRIL 2, 2019

Customer Feedback Loop is the process of enhancement for your products and services based on the feedback customers give you. And a Closed Feedback Loop is when you follow up with the customers and show them how their opinions impact your business decisions. How to Create a Closed Feedback Loop?

Product Research 81

Product Research Feedback Loop User Testing Customer Feedback 81

Userpilot

JANUARY 22, 2024

A product marketing framework is like a compass that guides you through the complex, fast-paced world of SaaS. From initial launch to ongoing product management , this framework acts as a map towards sustainable growth. In this article, we dive deep into what a product marketing framework is and explore its essential components.

Feedback Software 85

Feedback Software Research Software Analytic Tools Product Research 85

Userpilot

AUGUST 28, 2024

Whether you’re hiring, job hunting, or simply curious, we’ve got you covered with practical insights and ready-to-use resources. TL;DR A product coordinator is a professional responsible for supporting the product team by managing various aspects of the product development process. Let’s dive in!

Product Research 52

Product Research Analytic Tools Feedback Software Research Software 52

Alchemer Mobile

MAY 10, 2022

If you have the right feedback , you can focus on product improvements that will make your customers feel heard and improve their experience with your app. There are four steps to leveraging customer feedback to improve your mobile experiences: Capture, Analyze, Act, and Close the Feedback Loop. Focus on in-app feedback.

User Testing 260

User Testing Customer Feedback Customer Experience Feedback Software 260

Userpilot

NOVEMBER 30, 2022

You need to build based on valuable customer data. A personalized customer experience encompasses any interaction with your product or service where you’ve made specific decisions based on data about the user, whether that’s user preferences, role type, or something else. Ready to get into it? Let’s go!

Data Visualization 86

Data Visualization Customer Experience Feedback Software Analytic Tools 86

Userpilot

OCTOBER 18, 2022

With user analysis, you can derive invaluable insights into user behavior and identify: Roadblocks that impair customer retention. To get the data, you have to combine four analyses: task analysis, user feedback analysis, user behavior analysis , and user experience analysis. Hiccups in user experience. What is user analysis?

Customer Feedback 85

Customer Feedback Data Visualization User Testing Analytic Tools 85

Alchemer Mobile

MARCH 9, 2022

What many don’t realize is that customer retention can be largely managed with a few simple improvements to their app’s customer experience. Retention rates are a strong indicator of whether or not your product or service is high-quality and valuable. Let customers know you care by closing the feedback loop.

Customer Feedback 264

Customer Feedback Customer Experience User Testing Data Visualization 264

The Product HQ

JUNE 1, 2024

AI product manager skills are a must-have for anyone looking for a rewarding career in AI product management. UX Cam shared data indicating that product managers spend as much as 52% of their time on unplanned activities. Those are far from the only setbacks and difficulties that product managers experience on the job.

Artificial Inteligence 98

Artificial Inteligence Analytic Tools Research Software Feedback Software 98

Userpilot

JUNE 17, 2024

In this guide, we’ll delve into the core responsibilities, salary insights, essential skills, and more, providing you with the knowledge and tools you need to excel as a product analyst. Product analysis involves two major things: the product and the data. You also learn how to use product research tools.

Data Visualization 52

Data Visualization Product Research Reporting Tools Research Software 52