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2021 Mobile App Engagement Benchmark Report

Alchemer Mobile

In response, teams across all industries need to rethink their mobile feedback and engagement strategies to meet rapidly-shifting marketplace changes. Today, we’re thrilled to release our 2021 Mobile App Engagement Benchmark Report. Download the report for a more comprehensive look at how your app performed compared to the marketplace.

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When are Customers the Most and Least Happy? A Data Analysis of Customer Sentiment by Season

Alchemer Mobile

But if you have a breather, we’re excited to share some data-backed mobile engagement findings, specifically surrounding how seasonality impacts customer sentiment! While we can hypothesize that the lack of Vitamin D certainly contributes to grumpier customers in the gloomier months, we needed data to support our claims.

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Reintroducing comment sections to Netflix— a product strategy

UX Planet

Over 8,000 people were interested, so I figured this would be a perfect opportunity to explore my product strategy skills. Visual designed by Karena Iyakoregha. Recently, I’ve been diving headfirst into product management strategy, and I’m thrilled to share my learnings through the lens of Netflix comments. Why or why not?

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Product Launch Manager Salary [+ Resources to Advance]

Userpilot

Develop a comprehensive launch plan : Create a detailed roadmap that outlines all pre-launch, launch, and post-launch activities. Gather insights to validate product-market fit, identify unique selling points, and refine your go-to-market strategy. Looking into tools for product launch managers?

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17 SaaS Customer Success Best Practices to Improve Customer Retention

Userpilot

But what strategies work? 17 customer success best practices you can apply in any SaaS include: Tailoring the onboarding experience using customer data to increase retention and success. Sending in-app surveys to gather relevant feedback and iterate your strategy. Use progressive disclosure to avoid overwhelming users.

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12 Strategic Customer Engagement Tactics [+ Examples]

Userpilot

TL;DR A customer engagement strategy combines activities and tactics to drive engagement. The best customer engagement strategies you can use to improve customer loyalty are: Offer personalized customer experience based on welcome survey data. Use checklists as a roadmap for users to follow and reach activation.

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How User Feedback Should Influence Your Product Roadmap

ProductPlan

Whenever you build or update a product roadmap, you’ll need to weigh the costs and benefits of several competing goals. Effective product roadmaps include user feedback as a key factor in deciding which goals to pursue. Where to Find User Feedback for Your Product Roadmap. Review your product analytics.