Userpilot

JULY 21, 2024

Let’s explore our product metrics benchmark and learn: The definition of month-1 retention rate and why it matters. Companies analyzed in our report. TL;DR Month-1 retention rate measures the percentage of users who continue using a product one month after sign-up. Check our product metrics benchmark report.

Data Visualization 97

Data Visualization Reporting Tools Onboarding KPIs Customer Experience 97

Alchemer Mobile

DECEMBER 8, 2022

But if you have a breather, we’re excited to share some data-backed mobile engagement findings, specifically surrounding how seasonality impacts customer sentiment! While we can hypothesize that the lack of Vitamin D certainly contributes to grumpier customers in the gloomier months, we needed data to support our claims.

User Testing 246

User Testing Customer Feedback Data Visualization Customer Experience 246

Userpilot

DECEMBER 6, 2023

What does it have to do with product management or product design? TL;DR Product dogfooding is a testing practice. It involves teams using their own product internally to identify issues and opportunities for improvement. Use surveys , interviews, session recordings, and product analytics to gather insights.

Feedback Software 86

Feedback Software Analytic Tools Research Software Reporting Tools 86

Userpilot

AUGUST 28, 2024

TL;DR In SaaS, UX strategists help optimize user onboarding, increase product adoption , and ensure seamless feature integration, working closely with product managers and developers to align the user experience with strategic objectives. This ensures that your strategies are user-centered and data-driven.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

Mind the Product

JANUARY 14, 2020

There’s a lot of debate in the product and research communities about quantitative vs qualitative approaches to metrics, so we sat down with Tomer Sharon (MD/Head of User Research and Metrics at Goldman Sachs) to talk about how he uses Google’s HEART approach to track what matters. How to use data.

Product Research 199

Product Research Customer Experience Analytic Tools Research Software 199

Userpilot

AUGUST 30, 2024

TL;DR In SaaS, UX strategists help optimize user onboarding, increase product adoption , and ensure seamless feature integration, working closely with product managers and developers to align the user experience with strategic objectives. Without further ado, let’s get into it! Book a demo to see it in action!

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

Mind the Product

JANUARY 28, 2020

Edwards Deming wrote, “In God we trust, all others must bring data.” ” Product people hold on to this as a mantra – how else can we defend ourselves from random requests? – but we’re not always taught how best to use data. So you’re always better off collecting more data.

Artificial Inteligence 164

Artificial Inteligence Product Research Data Visualization Research Software 164

Userpilot

AUGUST 31, 2024

In this guide, we’ll delve into the core responsibilities, salary insights, essential skills, and more, providing you with the knowledge and tools you need to excel as a UX strategist. TL;DR A UX strategist blends user experience design with business goals to create cohesive digital products.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

Amplitude

MAY 6, 2020

Product Intelligence software helps teams use their customer data to build great product experiences. Product Intelligence is a response to these shifts—changes in how we interact with products, and how companies are competing to retain, delight, and engage customers. Data Literate. Choice and Experience.

Data Visualization 140

Data Visualization Reporting Tools Analytic Tools User Testing 140

The Product Coalition

AUGUST 9, 2023

Governments, corporations, and innovators are embracing its potential to redefine how we handle data, security, and transactions. Its decentralization magic is unlocking new ways to secure data, ensure transparency, and streamline operations. From a niche concept embraced by tech enthusiasts, it’s evolved into a global phenomenon.

Data Visualization 121

Data Visualization Finance Banking Healthcare 121

Userpilot

MAY 27, 2024

Let’s explore what it is and how to measure it, then look at 10 ways to make customers look at your brand with a positive lens and increase product engagement ! TL;DR Customer perception is the impression users have about a brand or product based on their interactions, experiences, and overall satisfaction.

Feedback Software 93

Feedback Software Analytic Tools User Testing Customer Feedback 93

Alchemer Mobile

APRIL 14, 2022

The following data and information on Media apps is from our 2022 Mobile App Customer Engagement Report. The Media and Entertainment app category is broad, encompassing everything from news to games to sports, and consumer expectations and behavior vary between industries. Data included: Ratings and reviews.

Feedback Software 278

Feedback Software User Testing Technical Review Customer Feedback 278

Gainsight

NOVEMBER 21, 2023

Autodesk, a pioneer since its establishment in 1982, has been at the forefront of creating tools that power the architecture, engineering, construction, manufacturing, and entertainment industries. Autodesk’s story is a testament to the transformative power of data-driven decision-making and the value of listening to your users.

Feedback Software 52

Feedback Software Product Research Analytic Tools Customer Feedback 52

Userpilot

APRIL 22, 2024

In SaaS, it’s advised to follow customer success best practices to ensure that users achieve their desired outcomes with your product and become loyal advocates for your brand. TL;DR Customer success builds long-lasting relationships, increases customer retention , lifetime value , and advocacy, and informs product development.

Analytic Tools 73

Analytic Tools Feedback Software Research Software Customer Experience 73

Userpilot

SEPTEMBER 30, 2024

Before we get into the nitty-gritty, here’s why you need a messaging strategy in the first place: Clarity and consistency : A well-defined messaging plan ensures that product communication is clear and coherent across channels, so your audience understands (and trusts) your brand story and values. User persona example. USP intersection.

Messaging 99

Messaging Research Software Analytic Tools User Testing 99

UX Planet

JUNE 14, 2024

Over 8,000 people were interested, so I figured this would be a perfect opportunity to explore my product strategy skills. Visual designed by Karena Iyakoregha. About me I’m a product designer with over 5 years of experience. This discussion got me thinking: how could a Netflix comment section work today? Why or why not?

Product Research 94

Product Research Product Strategy Feedback Software Research Software 94

The Product Coalition

FEBRUARY 6, 2020

A/B tests, multichannel CJMs and customized content: everyone starts doing it Source: State of Digital Marketing 2019 (by Altimeter) This report provides an update on how companies use digital marketing to drive growth, what goals they set, what practices, metrics, platforms, frameworks they use, and what challenges they face.

Data Visualization 78

Data Visualization Research Software Reporting Tools Analytic Tools 78

Userzoom

DECEMBER 9, 2019

Although we strive to work in an environment where user research is a part of every stage of the product development lifecycle , and your executives have completely bought in to everything you do… we have to be realistic. UX Researcher / Designer. White paper research and expert evaluations can be done quickly and economically.

User Testing 111

User Testing Research Software Data Visualization Reporting Tools 111

Userpilot

JUNE 12, 2024

Understanding the salary landscape for product launch managers is crucial whether you’re entering the field or looking to advance your career. TL;DR A product launch manager is a professional overseeing the efforts to introduce new products to the market. Let’s get started! Let’s get started!

Product launches 52

Product launches Analytic Tools Data Visualization Feedback Software 52

Mind the Product

FEBRUARY 13, 2018

Data is the world’s most valuable resource, according to The Economist, and the companies that primarily deal in data – Google, Amazon, Facebook and the like – are among the most valuable in the world. Data Moves to the Centre of the Value Proposition. We’re just not yet used to doing this with data.

Data Visualization 101

Data Visualization Product Research User Testing Reporting Tools 101

Alchemer Mobile

MARCH 16, 2022

Consumers are more skeptical of digital marketing than ever before, and peer recommendations in the form of app store ratings and reviews stand alone as the single greatest driver of discovery and conversion. If you want industry-specific data for 2022, download the full 2022 Mobile Customer Engagement Benchmark Report here.

Feedback Software 246

Feedback Software User Testing Product Research Data Visualization 246

Mironov Consulting

SEPTEMBER 23, 2023

I’ve written a lot about the huge organizational and technical gulf between services companies and product companies.  (See Services companies (aka custom development, agencies, outsourcing/nearshoring, contract engineering, consultancies, any work-for-hire) primarily market/sell the time and expertise of their people.  Work

Reporting Tools 80

Reporting Tools Data Visualization Analytic Tools Feedback Software 80

Mind the Product

OCTOBER 30, 2019

He joined us on the podcast to talk about how to create focus around what matters to your users by using different testing methodologies – a topic he and Alex Osterwalder cover in their book, Testing Business Ideas. Testing business ideas. Testing Business Ideas, by David Bland and Alex Osterwalder: US , UK , DE.

Product Research 134

Product Research User Testing Customer Experience Testing 134

Userpilot

JUNE 11, 2024

TL;DR Interaction design is the practice of crafting engaging and intuitive interfaces for digital products and services. 2D: Visual representations. Userpilot helps product teams understand user behavior and trigger experiences to boost in-app engagement. Senior interaction designer Kevin Silver added the fifth).

Data Visualization 74

Data Visualization Feedback Software Analytic Tools Research Software 74

Userpilot

JUNE 25, 2023

Which product management books do you have on your shelf (or Kindle)? Whether you’re a seasoned product management pro or just starting out on this thrilling journey, we’re pretty sure you’ll discover a book or two that will help you boost your product management game. Are you not sure what to add to it?

Books 85

Books Analytic Tools Data Visualization Product Research 85

Mind the Product

JULY 30, 2019

Roisi Proven is a true product person: she has a penchant for imagining the worst, which she’s turned into a superpower to put all of her product decisions through a rigorous ethics test. Ethical frameworks for product development. The Black Mirror Test. Listen if you’d like to learn more about.

Product Research 124

Product Research Customer Experience User Testing Testing 124

TechEmpower - Product Management

OCTOBER 9, 2023

Utilizing AI, the tool interprets the queries, scans through a broad range of documents spread across different repositories, and delivers relevant answers. Enhancing Front-End Product Search We also developed a front-end search tool that revolutionized the way users search for products.

Artificial Inteligence 138

Artificial Inteligence Generative AI Feedback Software Data Visualization 138

The Product Coalition

APRIL 17, 2023

However, generative AI, a relatively new area, has become a game-changer in data generation and content creation. Generative AI develops new data that resembles existing data while adding distinctiveness to it using machine learning techniques. To produce fresh data, each of these models employs a distinct approach.

Generative AI 121

Generative AI Feedback Software Research Software User Testing 121

Mind the Product

AUGUST 18, 2020

Is product management an art or a science? Holly Hester-Reilly, the founder of H2R Product Science and a former Chemical Engineer, uses her background to apply scientific principles and techniques to product development. Is product management an art or a science? Evidence-based product strategy. Empowered teams.

Product Research 227

Product Research Feedback Software Technical Review Entertainment 227

Alchemer Mobile

JUNE 15, 2024

Aberdeen Strategy & Research reports nearly 80% of companies are turning to AI for their data-driven business activities, specifically customer interactions. Aberdeen also reports using AI across key business activities leads to 81% greater decreases in service costs and more than five times growth in annual company revenue.

Artificial Inteligence 100

Artificial Inteligence Feedback Software Reporting Tools Analytic Tools 100

Userpilot

OCTOBER 20, 2022

To improve NPS, send NPS surveys throughout the user journey, get qualitative feedback, offer personalized to detractors and passives, and combine NPS surveys with other microsurveys to get more in-depth insights. It helps you gain valuable insights and optimize the customer journey. NPS benchmarks.

Feedback Software 93

Feedback Software Analytic Tools Research Software User Testing 93

Product Talk

JULY 6, 2022

Landing your first or even your second job in product can be really tricky. Many candidates encounter a Catch-22 situation: Most companies only want to hire product managers with experience, but you can’t get experience if no one will hire you. Landing your first or even your second job in product can be really tricky.

Customer Experience 208

Customer Experience Product Research Entertainment Data Visualization 208

Userpilot

NOVEMBER 24, 2022

Have you ever wondered why SaaS companies are spending so much on self-service solutions and customer education programs? Launching a customer education program can streamline the customer journey, increase customer retention, and reduce the support costs for your product or service. What is customer education?

Feedback Software 90

Feedback Software Analytic Tools Reporting Tools Data Visualization 90

Userpilot

NOVEMBER 27, 2023

Product growth vs. product-led growth? SaaS companies like Slack and Atlassian pioneered the product-led growth (PLG) model as a way to reach customers through the product. But there’s also the product growth strategy, which shares some similarities and differences with the PLG model. What is product growth?

Onboarding KPIs 91

Onboarding KPIs Data Visualization Customer Experience Product Research 91

Mind the Product

DECEMBER 3, 2019

Jimena Almendares has held senior product roles and leadership positions at Zynga and Meetup , and now runs the Global Expansion efforts for Intuit. She has plenty of great stories to tell from those roles, but it’s her time as Chief Product Officer at OKCupid that we wanted to talk about. How to observe patterns in data.

Customer Experience 93

Customer Experience Data Visualization Product Research Entertainment 93

Alchemer Mobile

APRIL 14, 2021

Media and Entertainment apps played a critical role in helping us get through 2020. In our 2021 Mobile App Engagement Benchmark Report , a study of 1,000 apps across a billion+ app installs, we take a close look at apps in the Media and Entertainment category. Games (mobile games, gaming studios, etc.). What a year for news.

Feedback Software 246

Feedback Software Research Software Technical Review User Testing 246

Modus Create

MARCH 14, 2023

Digital transformation is the process of managing the adoption of digital products, platforms, and processes to create a more competitive organization. Each example showcases how an enterprise successfully adopted digital products, platforms, or processes to make a positive impact on its bottom line. The results were incredible.

Analytic Tools 98

Analytic Tools Reporting Tools Data Visualization Technical Review 98