Intercom, Inc.

JANUARY 12, 2021

From premature optimization to over-engineering solutions for your product, it’s easy to get caught up in making technology decisions that slow you down instead of speeding you up. Adopting the “best tools”. Don’t use the best tools for the job. You should optimize globally, and that means using the tools you’re already using.

Technical Review 269

Technical Review Research Software Startups Data Visualization 269

PMLesson's Ace the PM Interview

FEBRUARY 2, 2022

Even if you have years of software engineering experience under your belt, the technical interview can be daunting! For senior software developers, the fear may be related to not being as familiar with programming language or concepts. Arrays When it comes to data structures, nothing is simpler than an array.

Software Engineering 98

Software Engineering Feedback Software Engineering Data Visualization 98

PMLesson's Ace the PM Interview

MAY 14, 2021

Becoming an engineering manager is the first step into the big world of management for many software engineers. Engineering managers are tech experts and great leaders. That is why we wrote this article to give you an overview of the transition from software engineer to engineering manager.

Software Engineering 92

Software Engineering Engineering Reporting Tools Feedback Software 92

Mixpanel

AUGUST 18, 2022

At most companies, software engineers are in a constant state of rushing to get features and bug fixes out the door. This means product analytics can be seen as a burdensome afterthought for a lot of engineers —one that just adds more grind to an already packed schedule. Prioritize analytics in your sprint plans.

Data Visualization 104

Data Visualization Analytic Tools Engineering Technical Review 104

Intercom, Inc.

AUGUST 18, 2022

When you reach senior level on an engineering track, you’re expected to be optimal in your hard skill set. You’re autonomous, your code is immaculate, and you have a deep understanding of building and shipping software. Then, four years ago, in 2018, she got a job at Algolia as a software engineer. Unblock bottlenecks?

Engineering 204

Engineering Software Review Technical Review Development Team Review 204

Intercom, Inc.

JUNE 15, 2022

We’re excited to sponsor a new equity, diversity, and inclusion scholarship for students of the University of Limerick’s Immersive Software Engineering (ISE) course – valued at €10,000. Software engineering will play a crucial role in the future of business, society, and even our planet. Practical experience.

Software Engineering 104

Software Engineering Research Software Engineering CTO 104

Mind the Product

SEPTEMBER 25, 2017

Five years ago, including embedded analytics in an application was a powerful way for product teams to differentiate their applications, reduce customer churn, and charge more for their products. When considering the value of analytics relative to their products overall, survey respondents estimated the value at 54%, up from 45% in 2016.

Embedded Analytics 93

Embedded Analytics Data Visualization Analytic Tools Reporting Tools 93

Product Talk

NOVEMBER 17, 2021

In the old way of working, a business stakeholder communicated a need to a product manager, the product manager wrote requirements , handed them off to a designer, who then created designs, and then the requirements and the designs were handed off to engineers to implement. These visual exercises facilitate the work of discovery.

Product Research 262

Product Research User Testing Customer Experience Feedback Software 262

Product Talk

FEBRUARY 14, 2024

And finally, Tali was so convinced of the power of opportunity solution trees that she started leading workshops at product events to teach others how to use this tool. I myself am a visual thinker, and a big believer in external representations as a tool to create common ground (as Barbara Tversky is quoted in Teresa’s book).”

Analytic Tools 262

Analytic Tools Research Software Product Research User Testing 262

Intercom, Inc.

NOVEMBER 2, 2021

The data suggests bad management is a real and significant issue. According to data from DDI’s Frontline Leader’s Project , 57% of people have left a job to get away from a bad manager. Just look at the data to see where managers are laying blame. Giving feedback is your most powerful tool for growing your people and your team.

Product Research 291

Product Research Software Review Feedback Loop Feedback Software 291

Product Talk

JUNE 5, 2024

How can you get your engineer to participate in your product trio? Most product trios are comprised of a product manager, a designer, and an engineer. The most common form of cross-functional collaboration happens between product managers, designers, and engineers. Why is it important to work as a product trio?

Product Research 260

Product Research User Testing Research Software Customer Experience 260

TechEmpower - Product Management

MARCH 4, 2024

Post-sale, AI analyzes customer data to improve service and loyalty, making it a cornerstone of modern sales methodologies. This AI-centric approach transforms sales into a data-driven field, emphasizing efficiency and personalized customer experiences.

Generative AI 118

Generative AI Analytic Tools Research Software Reporting Tools 118

Userpilot

JULY 16, 2024

On the other hand, a technical product manager brings in-depth technical knowledge to guide the development process , often working closely with engineering and design teams. Facilitate collaboration between the product owner and the engineering team. Track key product metrics with analytics dashboards.

Analytic Tools 111

Analytic Tools Research Software Data Visualization Feedback Software 111

Mixpanel

MARCH 3, 2022

Data has fundamentally changed how we design and develop products, but there’s a difference between simply reacting to data points and applying the level of analytic rigor needed to yield meaningful results. Understand the role of data with nuance. That’s where data comes in. Here’s how.

Data Visualization 114

Data Visualization Analytic Tools Technical Cofounder Weak Development Team 114

Intercom, Inc.

SEPTEMBER 9, 2022

Here are some of our favorite takeaways from the conversation: Neural networks have made significant headway in the past five years, and they’re now the best way to deal with unstructured data such as text, images, or sound at scale. And you don’t need as much hand engineering of features. And they are just scaling that up.

Artificial Inteligence 249

Artificial Inteligence Research Software Analytic Tools Feedback Software 249

The Product Coalition

MAY 18, 2022

Continuous improvement is a continual process to improve components of enterprise software?—?processes, processes, tools, products, and services. Regardless of today’s software development aspect, increasing demand for new features in the products makes competitive advantage higher than ever.

Reporting Tools 126

Reporting Tools Software Developers Software Development Feedback Software 126

Mixpanel

AUGUST 10, 2021

In this interview, Tristan gives us his thoughts on the data stack of today and the hopefully improved capability and accessibility of tomorrow’s. Ask Tristan Handy what he thinks the future of the data stack will look like and what you’ll get in return is a history lesson. The data-analysis gaps of yesterday and today.

Analytic Tools 126

Analytic Tools Data Visualization Engineering Transportation 126

Userpilot

SEPTEMBER 29, 2022

How can growth engineering help you take your marketing up a notch? This is where growth engineering comes in handy. In this article, we will be discussing everything you need to know about the growth engineering framework and its processes. Technical skills are highly desirable but not mandatory for growth engineers.

Analytic Tools 98

Analytic Tools Feedback Software Customer Experience User Testing 98

Product Talk

JULY 12, 2017

Resources Mentioned: Tools: Adobe Creative Suite. I want to be clear, when I say product teams, I mean the product manager, the designers, and the software engineers. Find something that you can do that’s of service for consumers with their relationship to their vehicle. 9:16] Continuous Customer Interviews. [20:12]

Product Research 235

Product Research User Testing Data Visualization Research Software 235

Product Talk

DECEMBER 18, 2024

We need engineers involved throughout. I started my career as a software engineer. The Evolution of Modern Product Discovery: A Quick Recap Back in the ’90s, a lot of times these decisions came from executives, from business stakeholders, and we treated our engineers like they were IT order-takers.

Product Research 214

Product Research Research Software Analytic Tools Feedback Software 214

Product Talk

OCTOBER 14, 2020

In a traditional company, a product manager sits in the middle between business stakeholders and the engineering team. The product manager gathers requirements, documents them, a designer creates a design based on those requirements, and the engineers build software based on those requirements. Tweet This.

Feedback Software 341

Feedback Software Product Research Product Management Product Manager 341

The Product Coalition

MARCH 11, 2021

Quality assurance supports software companies to meet their client demands and expectations. And also is a way of preventing errors and defect bugs in the software development process. the ability to function smoothly under a specified workload with accurate data and calculations. Extensibility?—?the

Software Developers 179

Software Developers Software Development Reporting Tools Feedback Software 179

The Product Coalition

JANUARY 27, 2024

Data centers, a vital component of our digital ecosystem, consume about 2% of global electricity. Storage: The Backbone of Data Management Every application must store and retrieve data, whether on hard drives, solid-state drives, cloud storage, or networked systems. It comprises of four components: 1.

Analytic Tools 135

Analytic Tools Research Software Reporting Tools Software Review 135

Usersnap

JUNE 10, 2021

We talked to Colin Ulin, senior software engineer at Pocket Prep, about their low-effort high-outcome beta testing strategy and design-thinking development process. The second, and the more self-service way, is that customers can send screen captures within the application with their real-time experiences via Usersnap’s widget.

Feedback Software 122

Feedback Software User Testing Reporting Tools Data Visualization 122

Product Talk

AUGUST 18, 2021

For example, Netflix started as a DVD-by-mail service, iterated to streaming movies, and now creates its own original programming. They’ve also released countless new features, improved their recommendations engine, and enhanced the user interface. If they stopped iterating and developing, their competitors would catch up.

Product Research 324

Product Research Research Software User Testing User Friction 324

Intercom, Inc.

OCTOBER 13, 2020

Late last year, I spoke at the Predict Conference on how we built Resolution Bot, our intelligent support chatbot that can instantly resolve common questions. New software engineers quickly learn that a lot of complexity arises from error handling. We can’t assume the ML will always perfectly do what we want.

Artificial Inteligence 281

Artificial Inteligence Customer Communications Research Software Feedback Software 281

Product Talk

SEPTEMBER 1, 2021

Our ultimate goal at Human API is to have a B2C play where we create a marketplace for the consumer to do even more with their health data,” says Lisa. And while COVID is their current focus, Lisa says, “There are a lot of exciting use cases for what can be done with health data.” Engineering.

Product Research 258

Product Research User Testing Technical Review Data Visualization 258

Intercom, Inc.

FEBRUARY 26, 2018

by Rich Archbold, Senior Director of Engineering at Intercom. The same is true in software. In this battle, I’ve found a secret weapon hidden within one of our core engineering strategies, an idea called Run Less Software. When I say “execute”, I don’t simply mean the engineering challenges of building something.

Research Software 224

Research Software Software Review Technical Review Development Team Review 224

The Product Coalition

JULY 28, 2023

In the first part of this series I covered the why behind data products. In the previous article I gave examples of some of the data products you interact with everyday. The key thing to remember is that a data product is “ …facilitating an end goal using data ” (DJ Patil).

Data Visualization 100

Data Visualization Analytic Tools Product Research Artificial Inteligence 100

Mixpanel

SEPTEMBER 15, 2021

Mixpanel is the gold standard for iOS app analytics. Integrating new frameworks can be work, not to mention risky for introducing bugs (especially if you’re already invested in some other analytics tool like Google Analytics). But this is especially true when it comes to tracking user events for analytics purposes.

Analytic Tools 101

Analytic Tools Data Visualization Technical Cofounder Events 101

Mind the Product

NOVEMBER 22, 2019

Machine learning and decision making is often based on biased historical patterns and data. The algorithms that robots use to make decisions are based on a combination of what they know about us, historical patterns, and data. This tool was built to be human-centred and look at the problems faced by people who suffer abuse.

Artificial Inteligence 159

Artificial Inteligence Data Visualization Framework Healthcare 159

The Product Coalition

OCTOBER 6, 2020

Jared Feldman, Founder & CEO of Canvs At a fireside chat at Meetup HQ in New York City, Jared sat down with Greg Battle , Chief Product Officer at finance intelligence company, Laso to discuss Canvs products, the world of qualitative analytics, and what it takes to build a business dedicated to understanding the power of empathy.

User Testing 145

User Testing Data Visualization Product Research Research Software 145

Modus Create

APRIL 5, 2021

Little would my professor know that three years later I’d build and publish an iOS application on the App Store and would be interning as a Front End Engineer at Modus Create. A business provides value to customers through a product or service that solves a need. I just had no interest in writing linked lists by hand.

Software Engineering 70

Software Engineering Software Review Engineering Technical Review 70

PMLesson's Ace the PM Interview

MARCH 21, 2022

Trying to better understand the software engineer career path? Want to know what your next steps are as an engineer as you make your way to CTO? An engineering career can go in many different directions depending on your technical skill set and what you want out of a job. We've got your covered.

Software Engineering 52

Software Engineering Reporting Tools Fractional CTO CTO 52

The Product Coalition

DECEMBER 23, 2021

When it comes to building financial software, the importance of great design skyrockets. Users share sensitive data and entrust performing operations with their finances, so even minor defects in fintech products destroy confidence, make users question the company’s expertise, and what’s worse, abandon an app. A time-consuming process.

Weak Development Team 168

Weak Development Team UX User Testing Technical Review 168

eG Innovations

JANUARY 20, 2022

Thomas Stringer has a couple of great blog posts on how to understand your Azure monitoring costs and also on how to reduce your costs, see Azure Monitor Log Analytics too Expensive? In the past I’ve blogged on How to calculate the Azure Monitor and Log Analytics costs associated with AVD (not an easy task!). Log less data.

Analytic Tools 80

Analytic Tools Data Visualization Reporting Tools Enterprise 80