Userpilot

AUGUST 22, 2024

According to Userpilot’s SaaS Product Success Metrics Benchmark report , Fintech and Insurance companies had the second-lowest activation and adoption rates of all industries. This is because the client onboarding process in financial services faces unique challenges. What are they? Let’s get started.

Reporting Tools 89

Reporting Tools Data Visualization Onboarding KPIs Analytic Tools 89

Userpilot

MAY 20, 2024

TL;DR Customer retention is your ability to keep users using the product. Without retention, a SaaS business doesn’t have a predictable revenue stream necessary for growth. Retention makes businesses more profitable by reducing the CAC and making account expansion easier. The result? The solution?

Data Visualization 91

Data Visualization Embedded Analytics Analytic Tools Customer Feedback 91

Userpilot

OCTOBER 20, 2023

What’s the best funnel optimization tool for SaaS companies? In this article, we look at 10 product analytics tools that you should consider when making your choice. Mixpanel is an advanced analytics platform for tracking and analyzing user behavior and engagement to make informed funnel optimization decisions.

Analytic Tools 83

Analytic Tools Data Visualization Feedback Software Reporting Tools 83

Usersnap

AUGUST 12, 2024

NPS measures customer loyalty by asking how likely customers are to recommend your product or service to others. Finding the right tool was challenging for me as a product manager, but I realized how crucial the right choice is for quality feedback and business growth.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

JUNE 21, 2024

Wondering how to deliver a positive user experience to your customers? From customer research to in-app experience localization, we show you how to refine your product UX design to delight customers. TL;DR To offer a positive user experience, you first need to understand customer needs and pain points.

User Testing 96

User Testing Customer Experience Analytic Tools Research Software 96

Userpilot

JULY 24, 2023

Are you looking for Zendesk integrations to boost the efficiency of your self-service customer support? The article explores the best Zendesk integrations for: Customer support Customer feedback Productivity Email and social media communication Analytics and reporting Let's get right to it!

Embedded Analytics 71

Embedded Analytics Data Visualization Analytic Tools Feedback Software 71

The Product Coalition

MAY 20, 2020

What is Data Visualization? More than just making numbers look pretty, data visualization is the graphical representation of information. Graphs, charts, maps, and tables are powerful communication tools, helping to make data more accessible. Why is Data Visualization important for Product Managers?

Data Visualization 87

Data Visualization Analytic Tools Reporting Tools Embedded Analytics 87

Gainsight

APRIL 8, 2021

With the recent release of Gainsight’s Horizon Analytics, my team and I started using the beta version’s tools and functions as soon as they were available. Analytics – Simplified. Horizon Analytics is entirely built on our Gainsight Horizon Experience. The tools I use every day are now available on the go.

Data Visualization 52

Data Visualization Embedded Analytics Analytic Tools Reporting Tools 52

Mixpanel

MAY 8, 2023

For marketing teams focused on getting more user traffic and signups, Google Analytics has been the tool of choice. But with customers spending more time researching and buying online, websites and product experiences are converging to accommodate customer needs, and the scope of analysis for most marketers is increasing.

Data Visualization 52

Data Visualization Analytic Tools Embedded Analytics Reporting Tools 52

Userpilot

APRIL 6, 2023

In-app feedback is one of the most insightful and relevant types of data you can collect as a product marketer, while also being the cheapest. But it all depends on how you approach users and the tactics you follow to get them to answer your surveys. User feedback can be general or contextual.

Feedback Software 67

Feedback Software Analytic Tools Research Software Data Visualization 67

Userpilot

DECEMBER 21, 2022

Wondering which product analytics metrics you should track and improve to increase your product growth ? You must select the right product analytics metrics to serve as KPIs (Key Performance Indicators) for your product development process. What is Product Analytics? What is The Importance of Product Analytics?

Analytic Tools 86

Analytic Tools Onboarding KPIs Data Visualization Embedded Analytics 86

Reveal

JULY 27, 2022

Reveal Embedded Analytics. Data Analytics Build for Embed – Simple. Predictable. . embedded analytics ?product,?we’ve?had Provide an easy-to-integrate data analytics solution that customers?can Superior User Experience? BI, deep data analytics, and?

Embedded Analytics 52

Embedded Analytics Data Visualization Roadmap Analytic Tools 52

Userpilot

NOVEMBER 30, 2023

TL;DR The UX research process is a sequence of steps to collect and analyze data on user interactions with the product to better understand their needs and preferences. It’s essential to build user-friendly products that satisfy their needs and offer a positive customer experience. The next step involves data analysis.

Product Research 78

Product Research User Testing Research Software Data Visualization 78

Userpilot

APRIL 6, 2023

In-app feedback is one of the most insightful and relevant types of data you can collect as a product marketer, while also being the cheapest. But it all depends on how you approach users and the tactics you follow to get them to answer your surveys. User feedback can be general or contextual.

Feedback Software 52

Feedback Software Analytic Tools Research Software Data Visualization 52

Userpilot

NOVEMBER 29, 2022

Curious how customer churn data can improve customer retention? Tactics for predicting churn and retaining customers. Keep reading to get actionable insights and fuel your product growth ! Tactics for predicting churn and retaining customers. Keep reading to get actionable insights and fuel your product growth !

Data Visualization 89

Data Visualization Customer Feedback User Testing Customer Experience 89

Userpilot

SEPTEMBER 10, 2022

Do you know which user experience survey questions to ask? The right ones can give you data that uncover insights such as user sentiment and the like. This post lists the different questions to ask users on your survey concerning their experience with your software. What are user experience surveys?

Customer Feedback 76

Customer Feedback Product Research Feedback Software User Testing 76

Userpilot

JUNE 26, 2023

How to create customer feedback systems to gain insights into user needs ? TL;DR Customer feedback systems are frameworks for collecting, organizing, and analyzing customer feedback for actionable insights. NPS surveys track customer loyalty and provide insights into their satisfaction. Let’s dive in!

Feedback Software 76

Feedback Software Analytic Tools Research Software Customer Feedback 76

Userpilot

JUNE 12, 2023

We’ll also show you tools that will simplify everything. Marketing surveys are a method of soliciting customer feedback and collecting market research data using a questionnaire. An effective way to collect user persona data is to send your surveys to new sign-ups as part of your welcome flow.

Data Visualization 70

Data Visualization Product Research Research Software Analytic Tools 70

Userpilot

MAY 14, 2023

In this article, we’ll discuss 7 ways you can collect customer feedback to understand user sentiment. TL;DR Customer feedback is any information gathered about the customer experience with your product or service. Userpilot is the best tool for collecting user feedback and measuring customer satisfaction.

Feedback Software 81

Feedback Software User Testing Customer Feedback Analytic Tools 81

Userpilot

JUNE 9, 2022

Userlane and Walkme are both tools for onboarding. Userlane is a tool for building interactive, guided tours that walk a user through all the features of your product or service. Walkme allows you to do the same, as well onboarding employees on third-party tools such as Salesforce. Read on to find out!

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Data Visualization 52

Userpilot

APRIL 7, 2024

The Aha moment is defined as a moment of sudden insight, realization, or inspiration. More importantly, we show you how to find the Aha moment for your product and design onboarding experiences that lead to it seamlessly. To reduce the time users need to reach the Aha moment, personalize the onboarding for your main segments.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

JANUARY 9, 2023

How can a personalized experience help drive retention? What tools can help you personalize the customer experience? Personalization is a three-step process that begins with data collection from multiple sources, continues with user segmentation , and ends with actions taken to engage each segment. Who are they?

Feedback Software 81

Feedback Software Analytic Tools Research Software Customer Experience 81

Reveal

JULY 28, 2022

Reveal Embedded Analytics. Embedded analytics is everywhere around us – in our cars, in our homes, in our security systems, in the digital advertising that we see while surfing the web, and even in the healthcare services we are being treated with. And that is because data nowadays is everything. Especially in business.

Embedded Analytics 81

Embedded Analytics Data Visualization Analytic Tools Reporting Tools 81

Userpilot

JULY 27, 2022

In this article, I’ll show you which feedback approach is better for your SaaS and the right tools for collecting it. Customer feedback is the data you collect on customers’ evaluation of your product/services. Feedback is essential for SaaS companies because it helps product teams improve the user experience.

Feedback Software 83

Feedback Software User Testing Customer Feedback Analytic Tools 83

Userpilot

JANUARY 8, 2024

16 Customer acquisition strategies to grow your customer base This section covers strategies to attract your ideal users and keep them glued to your product when they finally sign up. Be strategic with your SEO; leverage contextual CTAs and have highly optimized landing pages encouraging users to sign up for your tool.

Analytic Tools 94

Analytic Tools Research Software Feedback Software Customer Experience 94

Userpilot

AUGUST 15, 2024

His approach isn’t about following the latest trends; it’s about gathering data, validating assumptions, and rapidly iterating to achieve real results. In this article, we’ll dive into the core principles of Ben’s approach, giving you a preview of the actionable insights you’ll gain from his talk.

Customer Experience 83

Customer Experience User Testing Data Visualization Analytic Tools 83

Userpilot

NOVEMBER 28, 2022

Customer churn occurs when customers cancel their subscription to a product or service. A churned user matters because it’s harmful to growth. For one, churned users leave negative reviews. Another reason could be because of bad customer service given to an existing customer. Let’s get started.

Feedback Software 84

Feedback Software Customer Feedback Customer Experience User Testing 84

Userpilot

SEPTEMBER 20, 2024

Let’s face it: qualitative data analysis is vital to understanding why users act in a particular way and how they feel about your product in a way that quantitative product analytics can’t. This article will teach you how to analyze qualitative data to inform product development and improve the product experience.

Data Visualization 80

Data Visualization Analytic Tools Research Software Feedback Software 80

Userpilot

JULY 20, 2023

TL;DR Voluntary churn happens when customers cancel or downgrade their subscriptions while involuntary churn happens when a customer can’t continue using a service for reasons that are partially or entirely out of their control, most of the time related to payment processing issues. Bad customer service. Poor onboarding.

Customer Experience 76

Customer Experience Feedback Software Analytic Tools Data Visualization 76

Userpilot

MAY 20, 2024

Given the right product growth tools you can transform your product into a self-growth machine. Curious about the tools that make this happen? In this article, we’ll go over 16 tools that each product team may want to have in. UserGuiding is the best user onboarding software for small companies. Don’t fret!

Analytic Tools 52

Analytic Tools Feedback Software Research Software Data Visualization 52

Reveal

AUGUST 24, 2022

Reveal Embedded Analytics. Businesses of all industries and all sizes incorporate embedded analytics technologies and capabilities into their own software, SaaS platforms, Angular apps , or other apps because of the tremendous benefits that they get. Crypto: Leverage the most suitable market conditions and invest intelligently.

Data Visualization 98

Data Visualization Embedded Analytics Analytic Tools Telecommunications 98

Userpilot

JULY 29, 2024

We know it can be daunting to pick just one tool, that’s why we’ve created this listicle and compared 10 top tools and their features side by side, helping you make a faster decision. TL;DR Customer success software refers to tools that help manage customer experiences and drive customers toward their desired outcomes.

Analytic Tools 96

Analytic Tools Feedback Software Reporting Tools Data Visualization 96

Reveal

JUNE 27, 2022

Reveal Embedded Analytics. It’s hard to believe that many organizations in today’s data-driven world are still struggling to make use of the vast amounts of data they possess and that for most, accessing and analyzing data remains a distant goal. The Do’s of Embedding Analytics Into Your Apps.

Data Visualization 80

Data Visualization Embedded Analytics Analytic Tools Research Software 80

Userpilot

DECEMBER 6, 2022

In this blog, we’ll explore what a product trial is, describe the onboarding process, and give you the tools you need to apply it in your own SaaS. Here are a few to consider: Continue to gather and utilize customer data to understand user goals and personalize the experience accordingly (using data).

Feedback Software 91

Feedback Software Analytic Tools Customer Feedback Customer Experience 91

Userzoom

MAY 12, 2020

The magnitude of the challenge is intensified by the relative digital and user experience maturity of healthcare companies. This is why it’s crucial for healthcare companies to understand the current trends and best practices within the health industry in order to tackle the challenge of adapting to new digital priorities.

Healthcare 95

Healthcare Research Software Analytic Tools User Testing 95

Userpilot

FEBRUARY 25, 2022

User onboarding is the process of teaching customers how to use your product. An onboarding survey is an interactive form designed to gather feedback – they are versatile tools and can be used in many ways. Enhance your product and provide a better service by learning from survey data. Get a Userpilot demo here!

Feedback Software 87

Feedback Software Product Research User Testing Customer Feedback 87

Userpilot

NOVEMBER 29, 2023

Heatmaps revolutionized product analytics when they first came to the scene. But product teams have much more advanced analytics at their disposal. Now, heatmap alternatives offer greater insight into user behavior and preferences. This article shows you six of the best tools to use. What is a heatmap?

Data Visualization 75

Data Visualization Analytic Tools Feedback Software Embedded Analytics 75