Alchemer Mobile

APRIL 21, 2021

Education was one of the hardest hit industries in 2020. Quick transitions to remote learning, usage and integration hurdles, lack of funding for new tech, and massive fluctuations in MAU all played a role in delivering a challenging year for educators and education technology across the country. Let’s start with the bad.

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Feedback Software Research Software Education Technical Review 246

Product Innovation Educators

FEBRUARY 24, 2025

Anya’s development of Taelor offers valuable lessons in how to validate and expand upon initial product insights. The service attracted a surprisingly diverse customer base, ranging from 16 to 85 years old, including professionals across various industries – from sales executives to pastors.

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User Testing Research Software Feedback Software Customer Communications 179

Alchemer Mobile

NOVEMBER 10, 2022

I’m going to take a wild guess and assume that you already understand the importance of mobile in-app feedback tools. You also might be reading this post thinking: “Who’s adding new tools to their tech stack right now?” Do you have the right tools to capture that voice? Mobile in-app feedback tools & solutions.

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Feedback Software Analytic Tools Reporting Tools Data Visualization 256

Alchemer Mobile

MARCH 16, 2021

Today, we’re thrilled to release our 2021 Mobile App Engagement Benchmark Report. Apptentive’s annual mobile app engagement benchmark report serves as a baseline to help you understand your app’s engagement strengths and areas for improvement. What’s New in the 2021 Report. See the Report.

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Data Visualization Reporting Tools Feedback Software User Testing 246

Userpilot

JULY 22, 2024

In a fast-paced industry like SaaS, leveraging business analytics effectively can be the key to staying competitive and driving product growth. Business analytics offers invaluable insights that help SaaS companies optimize operations, enhance customer experiences, and make data-driven decisions.

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Data Visualization Analytic Tools Research Software Feedback Software 104

Intercom, Inc.

MARCH 18, 2021

Or rather, two – conversation topics and custom reports. To understand a bit more about the launch, we’ve gathered some of the folks behind it: Thomas Creighton de Farias – Senior Product Education Producer. I focus on the reporting area where we report on all things that happen at Intercom for you. Thomas: Awesome.

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Data Visualization Reporting Tools User Testing Customer Feedback 211

Userpilot

OCTOBER 28, 2024

Other gamification elements include: Rewards Badges Creativity tools Pressure Progress bars Challenges Explore more gamification examples. Continuously educate users to drive customer success Think of user education like tending a garden – it’s not a one-and-done deal. Frequency of reported issue. The result?

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User Testing Customer Feedback Customer Experience Onboarding KPIs 105

Alchemer Mobile

NOVEMBER 22, 2024

To better understand the common challenges organizations face with digital feedback tools, we conducted a comprehensive market research study that revealed several critical pain points. When one tool gathers feedback via email and another through your website, consolidating all that data and customer feedback can be nearly impossible.

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Feedback Software User Testing Research Software Customer Feedback 130

Product Talk

DECEMBER 18, 2024

This definition is a mouthful, so I like to visualize it. I’m going to walk through this visual quickly, and then Cecilie and I are going to dive into this in more depth. Using the Opportunity Solution Tree to Guide Discovery The visual at the center of this is called an opportunity solution tree. It’s that simple.

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Product Research Research Software Analytic Tools Feedback Software 215

Alchemer Mobile

MAY 19, 2021

Do you have the right tools to capture that voice? To help you with this, we compiled a list of the top mobile in-app feedback tools of 2021. Incorporating these tools into your customer experience tech stack will drive more engagement, gather high-quality customer feedback, and help inform your product roadmap. Apptentive.

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Feedback Software Data Visualization User Testing Customer Feedback 236

The Product Coalition

OCTOBER 8, 2023

Explore the secrets of creating a successful Crypto Prediction and Opinion Platform, and provide users with insights to help them navigate the cryptocurrency market wisely. Crypto prediction platforms provide valuable insights into the volatile world of cryptocurrency markets, aiding users in making informed decisions.

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Data Visualization Reporting Tools Feedback Software Customer Feedback 143

Userpilot

MARCH 18, 2024

In SaaS, a new user activation dashboard can become a massive product analytics tool to understand and optimize the user journey. But how can a dashboard for user activation can help you engage more users? moment ," where the core value proposition of your service becomes clear and tangible.

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Data Visualization Onboarding KPIs Dashboard Customer Experience 105

UX Planet

DECEMBER 6, 2024

Well start with an overview and explore how AI can take on tasks such as analyzing user data and automated prototyping to help professionals connect with users on a humanlevel. These advancements are revolutionizing how designers approach their work, making UX more data-driven, efficient, and user-focused than everbefore.

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Feedback Software Research Software Analytic Tools Data Visualization 89

Userpilot

NOVEMBER 7, 2024

In fact, the 2024 Buyer Experience Report by 6sense found that a whopping 85% of buyers establish purchase requirements before even contacting sales. Step 2: Collect internal assets Once you’ve decided on your use case, it’s time to dig into your internal assets to gather crucial customer data. moments along your customer journey.

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Demo Analytic Tools Feedback Software Research Software 103

The Product Coalition

APRIL 25, 2022

No product tool or template can save you if you’re not killing it in these three areas. That’s why we’ve listed 12 tools that the best product managers use to do their jobs better? That’s why we’ve listed 12 tools that the best product managers use to do their jobs better?—?and and not the best product management tools.

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Analytic Tools Data Visualization Feedback Software Research Software 172

Piyanka Jain

SEPTEMBER 13, 2024

They hesitated to make drastic changes without solid data backing them up. But good data-driven decision-making isn’t highly uncommon. So here’s how Brikker would use the BADIR data analysis framework to overcome all the reasons startup pivots fail. They’ll use data to solve these issues without considering the big picture.

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Data Visualization Startups Customer Experience User Testing 195

The Product Coalition

MARCH 3, 2024

Predicting their future behavior allows you to anticipate their needs, personalize their experiences, and ultimately, drive conversions and loyalty. So, how can CRM marketing help you achieve this elusive power of prediction? What is customer behavior prediction?

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Data Visualization Analytic Tools Marketing Customer Experience 137

The Product Guy

APRIL 21, 2019

There is one key tool used by successful customer-centric businesses that most product managers disregard. From a product manager’s perspective, it’s important to focus on product-centricity, which means having a product or service that responds to customer needs and then getting as many customers as possible who have these needs.

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Data Visualization User Testing Customer Experience Product Research 378

Product Talk

MAY 4, 2022

Similarly, the opportunity solution tree can be an incredibly powerful tool for keeping track of your desired outcome , the opportunities you learn about during discovery, the solutions you’re considering for each opportunity, and the experiments you’ll run to assess your ideas. It’s about finding the tech stack that works for your team.

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Feedback Software Research Software Product Research Data Visualization 238

Userpilot

JUNE 29, 2024

Most companies are torn between two options: build vs. buy product analytics. Today’s article provides a practical guide to help you decide whether to build or buy your product analytics tool. Build your own embedded analytics solution when you need: A custom analytics platform for internal and customer needs.

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Analytic Tools Data Visualization Reporting Tools Research Software 105

The Product Guy

SEPTEMBER 27, 2016

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Paul Hurwitz Director of Active Analytics, ActiveHealth Management. Dominic Gadoury Director Product Management, ADP.

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Research Software User Testing Analytic Tools Product Research 370

Product Innovation Educators

JULY 29, 2024

Ulwick realized that if we could predict how customers would measure a product’s value, we could design products to meet those criteria. ” This question led to valuable insights. This framework made innovation more predictable and effective. This idea became the foundation of Outcome-Driven Innovation.

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Data Visualization Research Software Product Research Product Management 284

UX Planet

FEBRUARY 6, 2025

Todays Fintech disruptors and neobanks are igniting our brains reward centers with flashy visuals, gamified challenges and social interactivity that practically beg us to keep coming back for more. It ultimately changes how we think about financial services. Today, clients expect more than a basic straightforward financial service.

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Banking Data Visualization Feedback Software Customer Experience 79

Userpilot

AUGUST 20, 2024

Beable Education is an e-learning platform designed to enhance literacy and prepare K-12 students for life and career success. We chatted with Ann Marie McNamara, Beable’s Senior Product Manager, about how the company used Userpilot analytics and feedback features to enhance user experience and engagement.

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Data Visualization Analytic Tools Feedback Software Research Software 105

Userpilot

APRIL 24, 2024

What AI tools you can use. It also enhances their decision-making processes and provides insights necessary to personalize customer experiences , like onboarding flows for greater satisfaction and loyalty. There are also governance and ethical concerns, like data privacy or AI bias. AI analytics are coming soon.

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Analytic Tools Feedback Software Data Visualization Reporting Tools 96

Userpilot

AUGUST 1, 2024

Wondering what tools you should have in your PLG tech stack to guarantee business success? Successful SaaS companies don’t rely on a single tool doing all the work to drive product-led growth but a multitude of tools specializing in different tasks simultaneously. Ready to execute your PLG strategy?

Analytic Tools 105

Analytic Tools Data Visualization Feedback Software Research Software 105

The Product Guy

OCTOBER 25, 2016

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Paul Hurwitz Director of Active Analytics, ActiveHealth Management. Dominic Gadoury Director Product Management, ADP.

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Analytic Tools Research Software CTO Coach Fractional CTO 356

The Product Coalition

JUNE 14, 2023

Let’s seize the opportunity to leverage data to craft dynamic and interactive learning experiences. Education is a critical foundation for the development and success of every child, influencing their economic prospects and social well-being. This is where the impact of Artificial Intelligence (AI) on education becomes significant.

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Education Feedback Software Research Software Data Visualization 127

Alchemer Mobile

MARCH 23, 2022

Christy and Ashley share findings from Apptentive’s annual mobile app engagement benchmark report , which is based on data from more than 1 billion mobile consumer voices. They share insights applicable across the mobile landscape, as well as benchmarks specific to your industry. Watch the full webinar here or continue below.

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Data Visualization Entertainment Healthcare Webinar 246

Alchemer Mobile

APRIL 21, 2022

The following data on mobile surveys and interaction and response rates is from our 2022 Mobile App Customer Engagement Report. While correlation isn’t causation, looking at overlapping data points can help us infer what bets paid off for mobile product teams, along with where they can adjust their roadmaps to improve.

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Product Research User Testing Customer Feedback Data Visualization 264

Alchemer Mobile

DECEMBER 8, 2022

But if you have a breather, we’re excited to share some data-backed mobile engagement findings, specifically surrounding how seasonality impacts customer sentiment! While we can hypothesize that the lack of Vitamin D certainly contributes to grumpier customers in the gloomier months, we needed data to support our claims.

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User Testing Customer Feedback Data Visualization Customer Experience 246

Userpilot

JULY 14, 2024

In this article, we will outline the typical journey for business intelligence analysts, covering educational requirements, entry-level positions, potential advancements, and long-term opportunities. TL;DR A business intelligence (BI) analyst is a data specialist who helps businesses translate raw data into actionable insights.

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Embedded Analytics Data Visualization Analytic Tools Reporting Tools 98

ProductPlan

APRIL 25, 2024

The product management function in higher education is in a unique spot in its industry. At first glance, higher education may not seem like an industry that needs a product team filled with product managers. Consider it more deeply: educational institutions provide many products and services.

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Education Research Software Feedback Software Analytic Tools 105

Product Talk

OCTOBER 2, 2024

For today’s Tools of the Trade , we caught up with Yury Oleynik , the VP of Product Management at HiveMQ , who has managed to make continuous interviewing a reality on his team. Yury shares a few of the tactics his team tried to automate recruiting before they came across the tool they’re currently using, Orbital.

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Feedback Software Customer Experience Data Visualization User Testing 237

Product Innovation Educators

APRIL 27, 2020

For the voice-controlled faucet, there are elements of value-based because it’s a new, exciting product that you might be able to charge a premium for, and elements of cost-plus because it’s a hardware product connected to consumer goods and services. [4:12] 4:45] Data Analysis. This gives you insight into packaging.

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Research Software Feedback Software Product Research User Testing 330

Mind the Product

JANUARY 28, 2020

Edwards Deming wrote, “In God we trust, all others must bring data.” – but we’re not always taught how best to use data. founder Mike Bugembe joins us on the podcast to chat about working with data scientists, and how best to collect, work with, and make decisions based on data. Tweet at us!

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Artificial Inteligence Product Research Data Visualization Research Software 214