Modus Create

FEBRUARY 16, 2024

Cybersecurity is now engrained in every part of product development and digital transformation initiatives, even the user experience. Cybersecurity threats can cause loss of critical and confidential information, service disruption, and leave your overall infrastructure vulnerable. Cybersecurity challenges: what are the stakes?

Data Visualization 52

Data Visualization Reporting Tools Development Team Review User Testing 52

Intercom, Inc.

AUGUST 18, 2022

You’re autonomous, your code is immaculate, and you have a deep understanding of building and shipping software. Despite not having a formal education in engineering, Sarah landed a job as a developer in the French consultant Grand Manitou. Then, four years ago, in 2018, she got a job at Algolia as a software engineer.

Engineering 204

Engineering Software Review Technical Review User Testing 204

Usersnap

MARCH 19, 2019

Should the Voice of Customer influence product development? In Frost & Sullivan’s survey research on R&D/innovation and product development priorities, 84% of the respondents declare that they employ the voice of customers (VoC) in their product development cycle. Do you consider customer feedback?

User Testing 76

User Testing Feedback Software Data Visualization Research Software 76

The Product Coalition

OCTOBER 19, 2020

Alternative futures analysis is a structured analytic technique that helps teams predict how the future might unfold. With this knowledge in hand, teams can more effectively identify and exploit opportunities and adopt risk strategies. What is Alternative Futures Analysis? Here are a few of my favorites.

Technical Review 161

Technical Review Analytic Tools Research Software Automotive 161

The Product Coalition

MARCH 6, 2019

Bringing team members together, organizing user research, product demos, road mapping and more. Your software needs to be updated frequently and to the satisfaction levels of the app store gatekeepers. In a recent product management insights report , as many as 57% of PMs said they don’t spend enough or any time road mapping.

Analytic Tools 60

Analytic Tools Feedback Software Research Software Data Visualization 60

Gainsight

MARCH 15, 2023

With economic uncertainty in the air, SaaS and Customer Success teams want to be more efficient and build durable businesses that withstand the market. For CS teams, efficiency means working smarter and doing more with less—accelerating the current drive toward digital strategies like community, self-service, and more.

Customer Experience 52

Customer Experience Research Software Strategy Development Team Review 52

ProductPlan

MARCH 14, 2023

When patients think about healthcare, most immediately conjure up images of the services doctors and nurses provide. But delivering those services requires hundreds if not thousands of products. They range from gargantuan MRI machines to cotton swabs to the patient portal software for scheduling appointments.

Healthcare 52

Healthcare Technical Review Research Software Reporting Tools 52

Product Talk

MARCH 2, 2016

I love that Marty Cagan and Jeff Patton have long been advocates of dual-track development. If you aren’t familiar with dual-track development, it’s the separation of product discovery from product delivery. Continuous integration reduces the risk of large code conflicts that used to take days or sometimes weeks of testing to resolve.

Product Research 140

Product Research Data Visualization Software Review Technical Review 140

The Product Coalition

JUNE 17, 2019

Providing flawless branch services and keeping clients’ money safe is no longer enough. In recent years, many new banks have been created that have introduced a number of unique financial services. How is this new generation of banks able to launch all of these new services so successfully and fast? But why is this? We execute.

Banking 92

Banking Development Team Review Software Review Technical Review 92

UX Studio: Product Management

JULY 5, 2021

As an expert and an opinion leader in the UX field, we’ve reviewed the competency, portfolio, and former projects of New York design agencies to define the best user experience design agencies in New York , based on our judgment. . As a client, you invest your time, energy, and limited resources into your digital product development.

Research Software 82

Research Software Analytic Tools Feedback Software User Testing 82

Bain Public

APRIL 25, 2022

We had some insightful discussions and they confided in me the challenges the local startups and ecosystem were experiencing regarding their roadmap development. "I Claude, Daniel and I began to ideate on ways that we could collaborate by leveraging Daniel’s software. We got lucky; they saw our potential and did our diligence.

Technical Review 52

Technical Review Development Team Review Systems Review Artificial Inteligence 52

PMLesson's Ace the PM Interview

JULY 12, 2022

You can ensure that every body paragraph hits home by: Reading up on what the employer is looking for, both in the job role and in a team member, so that you can display what they want. Instead, use specific examples like analytics, leadership, communication, or teamwork.

Technical Review 52

Technical Review Product Management Product Manager Data Visualization 52

Gainsight

AUGUST 31, 2020

Recently, our Chief Customer Officer, Ashvin Vaidyanathan , met with Mike Rivisto , Senior Vice President, Customer Success, and Services at ServiceChannel along with their Senior Director of Customer Success, Jessica Countess. They provide a real-time, web-based view of service data with respect to all trades, locations, and contractors.

Reporting Tools 52

Reporting Tools Data Visualization Customer Experience Customer Feedback 52

Revulytics

AUGUST 21, 2019

What is Software Piracy? Software piracy is the use of unlicensed software where the user has never paid the software vendor a licensing fee for the application. What are the effects of Software Piracy? billion, and 37% of software installed on personal computers is unlicensed. How to detect Software Piracy?

Software Review 12

Software Review Analytic Tools Reporting Tools Research Software 12

Bryce York

NOVEMBER 27, 2016

Sean focuses on Growth Goals as the ‘north star’ of your growth strategy. ” Without clear growth goals, your team can’t stay in sync or work at their best. The biggest cost of an out of sync team – wasted effort. Longer projects tend to be better suited to strategy work than tactical execution.

Research Software 52

Research Software Analytic Tools Reporting Tools User Testing 52

The Product Coalition

JUNE 26, 2023

Many have a well-defined AI strategy and have made considerable progress. However, the emergence of generative AI presents an opportunity for these enterprises to revisit their AI strategies and plans. If your AI journey has already been successful, then it’s time to harness the power of new tools for an even broader impact.

Generative AI 111

Generative AI Customer Communications Technical Review Reporting Tools 111

Intercom, Inc.

JUNE 3, 2021

And so, now’s the time to start thinking about accelerating our business strategies and grabbing the opportunities it brings. That’s the advice of the Sequoia team in their last memo, “ COVID Accelerated the Future, Now Seize It ,” and for the last couple of months, that’s certainly been on the top of our minds here at Intercom.

Strategy 228

Strategy Feedback Software Research Software Software Review 228

eG Innovations

JULY 19, 2022

Top Freeware and Open-source IT Monitoring Tools. There are hundreds of monitoring tools available in the market for enterprises and MSPs to choose from. Many of these tools are open source or freeware. Over the years, the functionality of many of these open source tools have improved greatly. What is Grafana? Why Use It?

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Software Review 52

Mironov Consulting

DECEMBER 29, 2022

Almost every week, I have a conversation with executives at B2B software companies who don’t see a bright-line distinction between software license revenue and customization/implementation revenue.  Or What do I mean by software product vs software services ?  A billable).  Building

Reporting Tools 111

Reporting Tools Data Visualization Software Review Technical Review 111

Gainsight

SEPTEMBER 6, 2022

This is especially evident in the Software-as-a-Service industry, where layoffs, hiring freezes and a slowdown in sales are creating never-before-seen headwinds. Nick Mehta: Durable growth will come from three interrelated strategies—customer-, product- and community-led growth strategies. Are your customers happy?

Software Review 10

Software Review Development Team Review Technical Review Customer Experience 10

Mironov Consulting

FEBRUARY 9, 2023

 This might be an SLA ( service level agreement ) requiring product management to respond to every incoming request within 2 business days.  Feature  Feature request queues are instrumented, metrics are auto-reported daily, bonuses and promotions are tied to average response time.

Technical Review 93

Technical Review Development Team Review Systems Review Software Review 93

PMLesson's Ace the PM Interview

JUNE 10, 2020

It's no secret that being a data scientist is one of the most lucrative and in-demand jobs in the modern economy. Thus far, the 21st Century has been synonymous with the meteoric rise of big data. million terabytes, of data are collected every single day. That's an insane amount of data. In fact, 2.5

Data Visualization 52

Data Visualization Artificial Inteligence Analytic Tools Research Software 52

Gainsight

JUNE 4, 2019

We wanted to save a spot on the biggest stage in customer success to honor teams that made an impact in four different categories over the last year. The Human First Award: This one honors the team that showed an uncompromising dedication to the success of the individuals in their organization, their customer base, or their community.

Development Team Review 8

Development Team Review Technical Review Software Review Customer Experience 8

Department of Product

MARCH 28, 2022

How to Keep on top of Trends that Matter to Product Managers Decide when to care about trends and when to sit back and watch what happens next Trends and the product lifecycle Imagine your product strategy stayed exactly the same for the next 10 years. What would happen? Because everything’s always changing. Others will fail.

Technical Review 52

Technical Review Technical Advisors Reporting Tools Data Visualization 52

The Product Cafe

DECEMBER 12, 2023

Have you ever wondered why, despite listening intently to your customers and diligently building the features they ask for, your product still struggles to gain traction? It's insightful, but it might inadvertently narrow your vision. Reevaluate your product positioning and pricing strategy. Here's How to Break Free!

Product Research 52

Product Research User Testing Customer Feedback Customer Experience 52

Andrew Chen

SEPTEMBER 4, 2018

You had to manually sell some restaurants come for the tools, stay for the network, but then once the consumers got enough of a selection and started to use it, it was game over. . They were nowhere near kind of the price they should have been trending at, so you’re like, “Look at these user analytics. Sonal: Why is that?

User Testing 75

User Testing Marketing Analytic Tools Customer Experience 75

Business of Software Conference

APRIL 7, 2020

Most marketing talk, or business strategy meetings, emphasizes the importance of ‘customer first’. Now, the thing is is that a lot of customers when they look at the different services provided, and the different products, and the different subscriptions there’s so many options. The reasons why customer service fails.

User Testing 69

User Testing Customer Experience Data Visualization User Friction 69

ProductPlan

NOVEMBER 19, 2021

And at least one dedicated software application to help you take your products from concept to launch. Who will we want to include in our cross-functional product team? How should we arrange the strategy, brainstorming, and planning meetings for this team? For example, tools for: Data analytics.

Research Software 52

Research Software Analytic Tools Systems Review Development Team Review 52

Intercom, Inc.

MARCH 29, 2022

Over the course of the event, we explored our vision and beliefs for the future of customer engagement and communications, and heard from Intercom leaders like CEO Karen Peacock, Co-founder and Chief Strategy Officer Des Traynor, and Chief Product Officer Paul Adams, as well as some of our amazing customers. Enjoy this time.

Feedback Software 118

Feedback Software Customer Communications Reporting Tools Events 118

Product Talk

FEBRUARY 10, 2021

Teresa: For those of you that are Product Talk readers, Melissa writes our Product in Practice series where we’re sharing stories about teams doing great discovery work, so you may have seen her name there. It’s allowing each team to really find what’s going to work best for them. Let’s go ahead and dive in.

Product Research 291

Product Research Data Visualization Research Software Analytic Tools 291

Business of Software Conference

NOVEMBER 28, 2019

There are three main aspects to sales: Planning, Selling, and Tools. This talk from Stephen Allott takes you throught the journey of planning for success and which rules and tools can help and hinder your organization. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates?

Research Software 40

Research Software Analytic Tools Data Visualization Software Review 40

DISQO

NOVEMBER 1, 2016

The ‘Lean’ movement has taken the corporate world by storm, but there are still countless barriers for product teams that seek to adopt its experiment-driven ethos and make decisions informed by customer data. Today, our clients include forward-thinking product teams from AT&T, Capital One, PwC, Aetna, and many others.

Data Visualization 40

Data Visualization User Testing Customer Experience Product Research 40

DISQO

NOVEMBER 1, 2016

The ‘Lean’ movement has taken the corporate world by storm, but there are still countless barriers for product teams that seek to adopt its experiment-driven ethos and make decisions informed by customer data. Today, our clients include forward-thinking product teams from AT&T, Capital One, PwC, Aetna, and many others.

Data Visualization 40

Data Visualization User Testing Customer Experience Product Research 40

DISQO

NOVEMBER 1, 2016

The ‘Lean’ movement has taken the corporate world by storm, but there are still countless barriers for product teams that seek to adopt its experiment-driven ethos and make decisions informed by customer data. Today, our clients include forward-thinking product teams from AT&T, Capital One, PwC, Aetna, and many others.

Data Visualization 40

Data Visualization User Testing Customer Experience Development Team Review 40