The Product Coalition

JUNE 3, 2021

Check out the 10-minute video version of this blog post. Dashboards of user behavior summarizing trends. Usage dashboards are maps that influence what we measure but also how we iterate. We’ve all seen the over-excited PM with his vanity metrics dashboard. folks watching videos on their platform.

Feedback Software 169

Feedback Software Data Visualization Research Software User Testing 169

Intercom, Inc.

JUNE 13, 2022

As a part of the program your teams will receive access to a free weekly dashboard of de-anonymized companies visiting your website. As end-users access and consume content more and more through videos, our customers stand to see increased engagement. Add Youtube Shorts in Articles. Manage Articles at scale with bulk actions.

Data Visualization 197

Data Visualization Product Research Reporting Tools Feedback Software 197

Agile Velocity

AUGUST 30, 2023

What that means for us is using and tracking metrics that are going to drive your team to some action, not just creating dashboards or creating reports or red light, yellow light, green light type of information. The post How to use Flow Metrics to Manage the Madness and Drive Action [Video] appeared first on Agile Velocity.

Data Visualization 93

Data Visualization Reporting Tools Feedback Software Agile 93

The Product Coalition

DECEMBER 23, 2021

Inefficient dashboard configuration Traders often leverage dashboards to monitor data from personal accounts, control transactions and contracts, follow the latest currency market trends and shifts. To increase working efficiency, users can tweak dashboards and choose the most topical tabs. And here’s when UX testing steps in.

Weak Development Team 168

Weak Development Team UX User Testing Technical Review 168

Intercom, Inc.

APRIL 7, 2020

This way, they have the most important information they need when they log in to our dashboard – even if they don’t check their email, which we do update them continuously through our marketing automation solution.”. For video marketing software Wistia , they’re doubling down on educational resources that take a “help first” approach.

Customer Experience 217

Customer Experience Reporting Tools Research Software Data Visualization 217

Intercom, Inc.

FEBRUARY 2, 2022

it might be a written document, presentation, data analysis, design, video, etc.). Depending on the output, the trailer can appear in different formats – from a one-page project overview to highlight reels, a dashboard, or designs. You’ve addressed your concept and problem, and planned the steps you need to take to create your output.

Data Visualization 220

Data Visualization User Testing Technical Review Magazine 220

UX Planet

JANUARY 18, 2024

30-Second AI Solutions From idea-to-script-to-publish with an AI video creation copilot It’s the weekend, and I’m feeling lazy. It integrates with InVideo to fully script and generate AI videos with voiceover narration. The video was longer than making it! You can generate 10 mins of AI video a week, so roughly 4 short vids.

ChatGPT 80

ChatGPT Feedback Software Customer Experience Customer Feedback 80

Intercom, Inc.

APRIL 13, 2021

You can watch a video of that talk below, or read on to learn how we built our Elasticsearch cloud on AWS. In Intercom, we were forced to answer these questions as we built out our search functionalities and embraced Elasticsearch. This post is a version of a talk I gave at Elastic Community Conference recently. Core part of Intercom.

Reporting Tools 249

Reporting Tools Data Visualization Customer Experience User Testing 249

Intercom, Inc.

JANUARY 12, 2022

That stereotypical image of a room teeming with monitors and elaborate dashboards where all the decisions are made isn’t real, and it’s high time we move away from it. The easy way to think about it is thinking about what you see in caricatures on movies and stuff, like rooms full of dashboards and charts where people are making decisions.

Data Visualization 151

Data Visualization Analytic Tools Research Software Reporting Tools 151

Userpilot

DECEMBER 31, 2024

Custom dashboards to track key metrics at a glance. Pendo The dashboard on Pendo. Additional reports: You get a built-in Product Engagement Score dashboard. Lack of templates: There arent many ready-to-use dashboards or templates to get started quickly. UserGuiding dashboard. for collecting user sentiment data.

Data Visualization 88

Data Visualization Analytic Tools Feedback Software Reporting Tools 88

Amplitude

MAY 3, 2020

In this video, I’ll break down the main differences between Amplitude and Google Analytics so your team can make an informed choice about the tools you use. Amplitude allows you to set up release dashboards that reflect your team’s success metrics. You might be wondering: how does Amplitude compare to a tool like Google Analytics?

Data Visualization 137

Data Visualization Analytic Tools User Friction Reporting Tools 137

Userpilot

JULY 29, 2024

Additionally, good tools allow you to visualize data through different dashboards, charts, or graphs. Analytics dashboards : Track key metrics such as active users , number of sessions , average session duration, or feature adoption within a singular, accessible hub. Userpilot’s analytics dashboard. Customer segmentation.

Analytic Tools 101

Analytic Tools Feedback Software Reporting Tools Data Visualization 101

Intercom, Inc.

JULY 6, 2021

“Real-time dashboards are essential so that everyone around the world can see and make adjustments dynamically” Pam Dodrill explains how they use automation at Zapier to share critical info between shifts: “Real-time dashboards are essential so that everyone around the world can see and make adjustments dynamically.

Customer Experience 232

Customer Experience Data Visualization User Testing Customer Feedback 232

Alchemer Mobile

NOVEMBER 10, 2022

Our SDK is instrumented into mParticle, and when a mParticle customer decides to leverage Apptentive, a switch is flipped on in their dashboard which gives them immediate access to Apptentive. Watch the full video here. This saves companies valuable time and resources. Kin + Carta.

Feedback Software 256

Feedback Software Analytic Tools Reporting Tools Data Visualization 256

Intercom, Inc.

AUGUST 18, 2021

Alongside this, all NPS comments are tagged based on their area of feedback and fed into a filterable NPS dashboard to surface findings to our internal teams ahead of critical planning milestones. They can then take personal action to relieve pain points or celebrate success. Advocating for NPS insights.

Product Research 232

Product Research Data Visualization Customer Feedback User Testing 232

Mixpanel

APRIL 18, 2024

It’s good to have a range of content like launch blogs and videos. If producing a beautiful video means waiting a few weeks on your marketing team, it might be better to get scrappy and have something functional out there in the meantime because making sure your audience knows about the right feature at the right time takes top importance.

Data Visualization 101

Data Visualization B2B User Testing Customer Feedback 101

Userpilot

AUGUST 24, 2024

” However, a qualitative analysis relies on text, graphics, or videos and explores “why” and “how” events occur. With Userpilot , you can auto-capture in-app user interactions and build analytics dashboards. For instance, evaluating graphics, videos, text-based answers, or impressions. Get a demo.

Data Visualization 93

Data Visualization User Testing Product Research Analytic Tools 93

Userpilot

JULY 10, 2024

Nextiva brings additional features like voice and video calls to customer service to elevate user experience. Event dashboard in Userpilot. Customizable dashboards – You get numerous dashboards like new user activation, core feature engagement, product usage, and user retention dashboards. Nextiva dashboard.

Analytic Tools 97

Analytic Tools Feedback Software Data Visualization Research Software 97

Amplitude

JUNE 10, 2020

Historical Count can help you answer the burning questions you already have: What drives users to subscribe-watching their first or fifth video? Analytics solutions today can show you users who were new in April and watched five videos. It’s fully integrated into the Amplitude dashboard and retroactively applied to existing data.

Analytic Tools 125

Analytic Tools User Testing Customer Experience Data Visualization 125

Amplitude

SEPTEMBER 21, 2020

When 8x8’s video conferencing tool Jitsi.org realized their growth rate was flat, they used Amplitude’s Funnels and Conversion Drivers features to investigate the cause. During their funnel analysis, 8x8 discovered that very few users were using their Chrome extension, which makes video conferencing tools available in your browser.

Analytic Tools 124

Analytic Tools Research Software User Testing Data Visualization 124

Userpilot

APRIL 21, 2024

Allow video tutorials to run in-app instead of sending users to third-party platforms. Not only does this improve engagement, but it also lets users seamlessly replicate the steps in the video. What’s more, your customer support team can reduce the dozens of tickets they’d have to deal with manually with a single video.

Analytic Tools 87

Analytic Tools Feedback Software Data Visualization Embedded Analytics 87

Userpilot

JUNE 10, 2024

Create video tutorials catering to different learning styles that show how to use features. Create analytics dashboards tracking key onboarding metrics like activation and adoption rates. And if it’s a video testimonial, the boost could be as high as 86%. Creating such videos isn’t challenging either.

Onboarding KPIs 90

Onboarding KPIs User Testing Data Visualization Analytic Tools 90

Userpilot

SEPTEMBER 26, 2024

They used the NPS dashboard to monitor customer sentiment, prioritize feedback, and act on negative feedback quickly. – Subhash Yadav, Product Marketer at Unolo The feature that Unolo found particularly useful was the NPS dashboard. Unolo’s NPS dashboard powered by Userpilot. And engage them accordingly.

Product Research 98

Product Research Feedback Software Data Visualization Analytic Tools 98

Intercom, Inc.

JULY 15, 2022

Our new Inbox 2 with real-time dashboards is now available in French, German, Spanish, and Brazilian Portuguese. That’s why today, we’re delighted to unveil a host of fresh localization efforts across our product and website. Our Messenger and Resolution Bot products now support 32 languages. Future multilingual plans.

Research Software 118

Research Software Reporting Tools Customer Experience Product Research 118

Intercom, Inc.

MAY 13, 2022

Customer relationship management dashboards that provide reporting functions. Contact centers might offer telephone-based support just like a call center does, but they may also provide other methods of communication, such as live chat messaging , email, text messaging, social media messaging, or video chat. Call recording tools.

Reporting Tools 118

Reporting Tools Outbound Inbound Customer Experience 118

Userpilot

NOVEMBER 7, 2024

Reports & analytics : Provide tailored analytics, dashboards, and reporting capabilities to track customer engagement, identify trends , and enable data-driven decision-making for improved customer success. Reporting and dashboards for outcome tracking. Reporting and dashboards for keeping a real-time pulse on customer sentiment.

Data Visualization 93

Data Visualization Analytic Tools Feedback Software Reporting Tools 93

Userpilot

SEPTEMBER 1, 2024

Its core features include: Event tracking : Go beyond pageviews and analyze user clicks, downloads, form submissions, video plays, etc. Dashboards : These are customizable visual displays that provide a quick overview of your website’s performance. Product usage dashboard in Userpilot. Event tracking in Google Analytics.

Data Visualization 78

Data Visualization Analytic Tools Research Software Reporting Tools 78

Userpilot

DECEMBER 18, 2024

Dashboard : Customize the analytics dashboard or choose from pre-built ones to easily visualize and compare key metrics over time. Userpilot’s customizable analytics dashboards make metric tracking easier, enabling teams to track changes in performance, user behavior, and engagement at a glance.

Data Visualization 88

Data Visualization Analytic Tools Research Software User Testing 88

Userpilot

JANUARY 9, 2023

This is especially true when they’re used during signup to show dashboard screenshots, positioning messages, etc. But it can seem like something you can’t find a way around—particularly when your platform requires users to populate their dashboards themselves. It makes sense, as Loom is a video tool.

Customer Experience 89

Customer Experience Analytic Tools Research Software Data Visualization 89

Userpilot

JUNE 2, 2024

Also, you get custom dashboards to view these reports and filter the data. Custom analytics dashboards and reports like funnel analysis for identifying friction Dashboards in Userpilot. Qualtrics Qualtrics dashboard. For instance, the platform lets you use videos to perform quantitative and qualitative UX research.

Data Visualization 89

Data Visualization Analytic Tools Feedback Software Research Software 89

Intercom, Inc.

NOVEMBER 28, 2018

Hook Bonjoro up to Intercom (or your CRM of choice), then get a prompt to send a quick, personalized video to each new lead. Use DocSend to send case studies, presentations and other content – and then track prospect engagement in its dashboard. Make your pitch or give a demo, then share the video with a link. CloudSponge.

Data Visualization 192

Data Visualization Analytic Tools Research Software Feedback Software 192

Userpilot

AUGUST 20, 2024

The user watches a video on what it means to be investigative. With Userpilot’s custom dashboards , you can view up to 30 metrics and reports in one place. Userpilot dashboard. In addition to dashboards, Userpilot allows you to evaluate feature usage with heatmaps. They see the survey. They complete the survey.

Data Visualization 101

Data Visualization Analytic Tools Feedback Software Research Software 101

The Product Coalition

JULY 13, 2021

Configuring a flag from the push notification dashboard is pretty simple. A share button visible for video content types to make it easier for the user to share it. Horses for Courses A different notification layout for each content type in the app can work wonders. A live score layout for apps dealing in live sports coverage.

Customer Experience 134

Customer Experience User Testing Advertising Differentiation 134

Indicative

OCTOBER 8, 2020

billion video gamers around the world — and 16% of U.S. The video game industry is evolving at a rapid pace, which puts pressure on gaming companies to perform. One of the most impactful steps that your company can take is to create a shared dashboard that connects employees across your organization to a single source of truth.

Data Visualization 145

Data Visualization Analytic Tools Research Software User Testing 145

Userpilot

MAY 29, 2024

This included a checklist to guide users, how-to videos, case studies, a feedback survey, and more. Monitor and visualize important metrics and reports on analytics dashboards. Use premade dashboards or create a custom one from scratch. Userpilot product usage dashboard. Path analysis in Userpilot.

Data Visualization 88

Data Visualization Analytic Tools Feedback Software Customer Experience 88

Userpilot

JANUARY 29, 2024

Streamline information architecture in your SaaS application with video resources Use video resources to show users how to use different features of your SaaS application. You can use video resources to streamline the different features of your SaaS application. Customer funnel metrics are an example of dashboards.

Feedback Software 101

Feedback Software Analytic Tools Research Software Data Visualization 101

eG Innovations

JULY 2, 2021

There is a 3-min video overviewing Reporter here: How To Work With eG Out-of-the-Box Reports – YouTube. You may like to check out our video: Understanding and Modifying Alarm Policies – YouTube. We’ve also got a 4-min video on YouTube covering thresholds: Understanding and Modifying Thresholds – YouTube.

Analytic Tools 105

Analytic Tools Reporting Tools Data Visualization Customer Experience 105