Userpilot

DECEMBER 18, 2024

Without effective UX analytics that goes beyond collecting data, you’re losing valuable customers. Unfortunately, the research backs this up, with a staggering 90% of users reporting that they stopped using an app due to poor performance. Basically, anything that ruins the user experience. What is UX analytics?

Data Visualization 105

Data Visualization Analytic Tools Research Software User Testing 105

Userpilot

OCTOBER 1, 2022

Notification UX is critical for the success of your communication strategy and customer experience. In fact, a bad notification user experience can ruin the whole product for the user and even cause churn. Let users have more granular control over your app’s notifications. Source: Slack notification UX.

Customer Experience 98

Customer Experience User Testing User Experience Customer Feedback 98

Userpilot

JULY 10, 2024

Alongside usability testing, user experience interface guidelines allow you to build more intuitive and user-friendly solutions. In this blog, we explain eleven user experience and interaction design guidelines supported by real-life examples to improve product engagement. Control and freedom for users.

Customer Experience 100

Customer Experience Data Visualization User Experience Analytic Tools 100

Userpilot

AUGUST 17, 2024

We’ve talked to Isa Olsson, UX Researcher and Designer. TL;DR Challenge : Zoezi struggled with a lack of insight into customer usage of their product , relying solely on feedback from a few major customers, which wasn't representative of the broader user base. Deliver release notes via modals (and track user engagement).

Data Visualization 105

Data Visualization Customer Feedback Customer Experience Analytic Tools 105

Userpilot

JANUARY 29, 2024

A good SaaS UX design is critical to a successful SaaS product in today’s constantly evolving and competitive market. An efficient and effective design with users’ needs at the center stage encourages product engagement and reduces churn. What is SaaS UX design? Why is UX design important in SaaS? Creating S.M.A.R.T

Feedback Software 105

Feedback Software Analytic Tools Research Software Data Visualization 105

Userpilot

AUGUST 30, 2024

The solution might lie in your ability to create a comprehensive user experience map. A well-crafted user experience map can be your secret weapon for understanding customers, identifying pain points, and boosting product engagement. We also identify some best practices to follow when creating the user experience map.

Data Visualization 104

Data Visualization Customer Experience User Experience Analytic Tools 104

Userpilot

DECEMBER 22, 2023

How do you write a UX microcopy that helps users accomplish their objectives and drives conversions? That’s what our guide to microcopy in UX design covers, so if you’re after the answer, you’re in the right place! Microcopy localization is an opportunity to make the user experience more inclusive.

Analytic Tools 105

Analytic Tools Feedback Software UX Data Visualization 105

Userpilot

JANUARY 9, 2024

In the world of SaaS, having a seamless user experience can make or break your company's success. This is why conducting a UX audit is so important – to understand where the user experience is lacking and why. Study behavior trends to highlight any UX designs users avoid.

Analytic Tools 105

Analytic Tools Feedback Software Research Software Data Visualization 105

Userpilot

NOVEMBER 30, 2023

What is the UX research process? It also outlines a 9-step guide on how to conduct UX research for product managers and UX designers. TL;DR The UX research process is a sequence of steps to collect and analyze data on user interactions with the product to better understand their needs and preferences.

Product Research 104

Product Research User Testing Research Software Data Visualization 104

Userpilot

FEBRUARY 13, 2024

Understanding data visualization UX best practices is key to creating compelling visuals that produce digestible insights, empowering users to make informed product management decisions. Good data visualization enhances the user experience , makes data easier to interpret, improves decision-making, and drives user engagement.

Data Visualization 105

Data Visualization Analytic Tools UX User Testing 105

The Product Coalition

SEPTEMBER 29, 2022

A little investigative research on G2 uncovered the top 5 analytics UX mistakes made by SaaS vendors. Users describe this overall poor UX experience in multiple ways: A time-consuming process Too difficult to learn Clunky and confusing interface Insights are spread out across multiple sections 2.

Analytic Tools 105

Analytic Tools Data Visualization Research Software User Testing 105

Userpilot

APRIL 24, 2024

Usability testing is an invaluable resource for UX researchers…but only if you’re able to recruit participants in the first place. This is a problem that our own UX researcher at Userpilot, Lisa, faced when she tried recruiting participants the traditional way. How to perform user research with Userpilot?

User Testing 104

User Testing Product Research Research Software Data Visualization 104

Userpilot

JULY 22, 2022

What UX trends are shaping the SaaS industry in 2022? There’s no denying that UX design plays a significant role in the design of SaaS products. A UX design trend occurs as a result of a change in user behavior or the adoption of new technologies. Decluttered UI’s are another UX trend.

Feedback Software 116

Feedback Software UX User Testing Embedded Analytics 116

Userpilot

JANUARY 16, 2024

UX mistakes will disrupt the user experience and undervalue your product. This article shows you 14 common UX mistakes designers make, plus how to avoid them and build fantastic product experiences. When you prioritize search engines over human users, you end up with keyword-stuffed content that turns users off.

User Testing 105

User Testing Feedback Software Research Software Product Research 105

Userpilot

JUNE 10, 2024

Understanding and addressing user problems is a fundamental aspect of effective UX design. By proactively seeking out and resolving these issues, designers can create more intuitive, enjoyable, and effective user experiences. In this blog, we’ll discuss a few techniques and tools to identify user problems.

Data Visualization 104

Data Visualization Analytic Tools Research Software Feedback Software 104

Sachin Rekhi

FEBRUARY 16, 2020

Much of the literature that defines the role as the intersection of business, technology, and user experience isn't particularly helpful for practitioners who are left wondering what skills they need to learn versus the fine people they work closely with in actual business, technology, and user experience roles.

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Data Visualization Product Research User Testing Reporting Tools 218

Userpilot

MARCH 4, 2024

Looking for ways to uncover behavior patterns (UX) and optimize your product experience? In this article, you’ll learn: Behavioral design principles to incorporate in your user interface and experience. Six methods to identify behavioral patterns that influence user behavior. Product usage dashboard in Userpilot.

Data Visualization 105

Data Visualization Feedback Software Analytic Tools Research Software 105

Userpilot

DECEMBER 31, 2024

Variety of UI patterns to engage users, including modals , tooltips , and slideouts. A/B and multivariate testing for optimizing user experiences. Custom dashboards to track key metrics at a glance. Analytics reports like paths, funnels, and cohort tables for visualizing user behavior data. UserGuiding dashboard.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Product Talk

FEBRUARY 14, 2024

Tali was so excited to share her experience with opportunity solution trees, she led a workshop at UXDX in Dublin. To prepare for the workshop, Tali created a fictional case study, and with the help of ChatGPT, she generated six interview snapshots and some analytics dashboards.

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Analytic Tools Research Software Product Research User Testing 262

Userpilot

MARCH 12, 2024

How can you identify drop-offs with product analytics and user surveys? What strategies can you use to reduce drop-offs and improve the user experience? It signals decreased engagement and indicates friction in the user experience. Prioritize feature development as per user needs. Increase feature adoption.

Data Visualization 104

Data Visualization Onboarding KPIs User Testing Analytic Tools 104

Userpilot

MARCH 10, 2024

TL;DR User behavior patterns refer to the common behaviors people demonstrate while using an app. Behavioral analysis aims to identify these trends to improve the user experience. Monitoring patterns in user behavior offers several benefits, including improved product adoption and reduced churn.

Data Visualization 105

Data Visualization User Testing Customer Feedback Customer Experience 105

Userpilot

AUGUST 6, 2024

Userpilot helps you with product-led growth by providing actionable insights and personalized user experiences. Try Userpilot and Take Your User Experience to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is PLM software? You can use this data to improve product quality and experience.

Analytic Tools 105

Analytic Tools Feedback Software Reporting Tools Data Visualization 105

Userpilot

MARCH 15, 2024

Three journey mapping tools to improve the customer experience: Userpilot – Best data analysis tool to track user journeys. UXPressia – Best for UX research into the customer’s journey. This allows you to optimize your roadmaps and make product improvements based on real user needs.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Research Software 105

Userpilot

AUGUST 17, 2024

TL;DR A click tracker records where users click, providing insights to optimize layout and enhance user experience. Tracking user click data helps understand user behavior, optimize conversion rates , and improve product development. Product usage dashboard in Userpilot. Automatic data capture in Userpilot.

Data Visualization 111

Data Visualization Analytic Tools Feedback Software Customer Feedback 111

Indicative

JANUARY 6, 2021

We released a complete overhaul of our user experience with a focus on fresh design and improved usability. Embedded Widget and Public Dashboard Variant Creation API. Advanced users can now apply select filters to an embedded widget or public dashboard, enabling filtered variants using a secure API. Happy New Year!

Data Visualization 116

Data Visualization Customer Experience User Testing Customer Feedback 116

Userpilot

NOVEMBER 29, 2024

It captures every click, scroll, mouse movement, or keystroke to help you understand user behavior, identify friction points , and improve UX. All of which are essential for improving user satisfaction, building loyalty, and boosting retention rates. How can Fullstory session replays help analyze user behavior?

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Userpilot

MARCH 7, 2024

UXtweak is the best free user experience research platform. Userpilot is the product growth platform for user journey analytics. UXtweak – best for user experience research and usability testing UXtweak is a user experience research platform that offers UX analytics and solutions for your product.

Data Visualization 105

Data Visualization Analytic Tools Reporting Tools Research Software 105

Userpilot

NOVEMBER 28, 2024

Hotjar – Best for product managers, UX designers, and marketers – Free plan available; paid plans start at $32/month. Smartlook – Best for product managers, UX researchers, and mobile app developers – Free plan available; paid plans start at $55/month. G2 rating: 4.3/5 5 Pricing: Free plan available.

Analytic Tools 105

Analytic Tools Research Software Feedback Software Reporting Tools 105

Userpilot

FEBRUARY 28, 2024

These tools help with improving retention, enhancing the user experience , and making data-driven decisions. You can use them when monitoring in-app experiences, launching new features, and tracking campaign performances. When selecting a funnel tool, look for customization, integrations, segmentations , and dashboard options.

Analytic Tools 105

Analytic Tools Data Visualization Reporting Tools Software Review 105

Userpilot

MARCH 29, 2024

The data can help you understand what customers experience from the moment they learn about your product , even beyond the point of purchase. You can also use customer journey analytics to understand the effect of each interaction and improve the user experience at each touchpoint. This is where path analysis comes in.

Data Visualization 102

Data Visualization Analytic Tools Customer Feedback Customer Experience 102

Userpilot

FEBRUARY 29, 2024

User behavior analytics helps you understand how users engage with your SaaS. By digging into the user flow data, you can spot friction points and identify improvements to enhance the user experience. In this article, we answer the question: how does user behavior analytics work?

Data Visualization 105

Data Visualization Analytic Tools Feedback Software User Testing 105

Userpilot

MARCH 19, 2024

TL;DR User activity patterns are the trends and recurring behaviors users exhibit when interacting with a website or app. Activity patterns identify contexts in user behavior, helping you make informed decisions to improve user experience. Benefits of tracking user behavior data : Understand current usage patterns.

Data Visualization 104

Data Visualization Analytic Tools Feedback Software User Testing 104

Userpilot

MAY 7, 2024

A product adoption software or digital adoption platform is a type of software that enhances the user experience and aids user adoption through helpful flows, in-app guidance, tooltips, etc. It guides users through a product’s features and functionalities to drive engagement and boost long-term adoption.

Analytic Tools 105

Analytic Tools Feedback Software Research Software Reporting Tools 105

Userpilot

FEBRUARY 15, 2024

Amplitude is a digital analytics platform offering valuable insights into user behaviors through robust reporting tools. Try Userpilot and Take Your UX Analytics to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is funnel analytics in SaaS? Create segments with Userpilot to personalize the user experience.

Analytic Tools 105

Analytic Tools Data Visualization Feedback Software Reporting Tools 105

Userpilot

JANUARY 10, 2024

Effective user research helps you: Understand user behaviors, needs , and preferences. Identify experience gaps and remove friction. Increase product value and improve user experience. What is user research? Such gaps can lead to customer dissatisfaction, as user needs are not adequately met.

User Testing 105

User Testing Research Software Analytic Tools Feedback Software 105

Userpilot

JULY 28, 2024

Interested in UX designer roles? In this guide, we’ll explore the ins and outs of UX designer roles through detailed job descriptions and handy templates. Looking into tools for UX designers? You’re in the right place! Let’s dive in! Let’s dive in! Book a demo to see it in action!

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Analytic Tools Research Software Feedback Software Data Visualization 52

Mixpanel

NOVEMBER 8, 2021

One great example was a dashboard aggregation product we developed with a client. With this dashboard aggregation product, we first offered onboarding calls—but, in true product-led fashion, most users wanted to set it up themselves. In the end, it comes down to the first value moment your users find on your product.

Data Visualization 116

Data Visualization Onboarding KPIs Analytic Tools Customer Feedback 116