UX Planet

DECEMBER 15, 2023

By Mary Moore, copywriter at Shakuro Icons are the unsung heroes of user interfaces, silently guiding users through their digital journeys, and forging connections between your brand and your audience. So, if you’re ready to embark on a journey that promises to redefine your user interfaces, and capture your users’ hearts, read on.

User Testing 105

User Testing Feedback Software Customer Experience Customer Feedback 105

Userpilot

MARCH 25, 2024

A user activity trend can provide key insights into changing user behavior and help you increase conversion rates and product engagement. In this article, we’ll dig deeper into what user activity trends are and outline the key tips to monitor them. We’ll also discuss a few useful tools to analyze user activity.

Data Visualization 86

Data Visualization Customer Feedback User Testing Customer Experience 86

Userpilot

APRIL 30, 2024

Wondering how to properly measure user experience and what metrics to track? Let’s explore what the user experience is, the types of metrics you can use, and how to measure them to improve product engagement. The user experience involves every feeling, process, and result that a user gets when interacting with a product.

Customer Experience 52

Customer Experience Data Visualization Onboarding KPIs User Experience 52

Userpilot

DECEMBER 13, 2022

A product analytics dashboard helps you visualize user behavior, so you can make informed decisions on how to improve product engagement. In this article, we cover the following: Why you need an analytics dashboard. The types of metrics to track in your dashboard. The most common analytics dashboards in SaaS.

Data Visualization 83

Data Visualization Analytic Tools Onboarding KPIs Dashboard 83

Reveal

JULY 11, 2022

A great embedded analytics solution can enhance data-driven decision-making and lead to improved outcomes with powerful, high-impact dashboards. Overcrowded dashboards with confusing and misleading information keep users from extracting actionable insights. . What is dashboard UI? What Is Dashboard UI?

Data Visualization 52

Data Visualization Analytic Tools Dashboard Reporting Tools 52

Userpilot

JULY 9, 2023

If you’re a UX designer or product manager wondering how to deliver a better product in terms of usability and user experience, this is the article for you. Start improving user experience and usability with user research. How do usability and user experience differ? Let’s get right to it!

User Testing 72

User Testing Product Research Customer Experience User Experience 72

Userpilot

JULY 22, 2022

What UX trends are shaping the SaaS industry in 2022? With the rapid growth of technology, each year brings with it new trends. A UX design trend occurs as a result of a change in user behavior or the adoption of new technologies. UX design trends keep UX designers informed and help them understand the market direction.

Feedback Software 104

Feedback Software UX User Testing Embedded Analytics 104

Userpilot

MAY 18, 2023

UX deals with a user's interactions with specific aspects of your product, while CX is broader and covers all customer engagements with your brand. TL;DR The user experience (UX) is the sum of a user's thoughts, impressions, and feelings as they interact with specific aspects of your product.

Customer Experience 79

Customer Experience User Testing Analytic Tools Feedback Software 79

Userpilot

SEPTEMBER 29, 2022

This data makes it easier to optimize product features and improve them to better the user experience. Ultimately, growth engineering enables SaaS companies to iterate quickly, experiment with possible new solutions, and implement major or minor user experience improvements. Event trend analytics in Userpilot.

Analytic Tools 82

Analytic Tools Feedback Software Customer Experience User Testing 82

Userpilot

SEPTEMBER 23, 2022

They’re also great to gamify the product experience, which psychologically motivates people to push through difficulty or confusion. Blank states are the empty areas in your product dashboard that usually appear when someone uses your product for the first time and hasn’t completed any actions yet.

Customer Experience 72

Customer Experience User Testing User Experience Data Visualization 72

Userpilot

SEPTEMBER 2, 2024

Both provide insights into user interactions, but Hotjar allows for customizable dashboards and broader Google Analytics integration. Both platforms have help centers and community forums, but Hotjar offers more personalized support for premium users. Microsoft Clarity dashboard. Hotjar dashboard. What is Hotjar?

Data Visualization 82

Data Visualization Analytic Tools Feedback Software Reporting Tools 82

Userpilot

MAY 8, 2023

What are the main customer onboarding trends to watch out for in 2023? TL;DR Users interact with the product across different channels, so make sure to provide consistent experiences and messaging at all touchpoints. Want to see how Userpilot helps teams deliver outstanding onboarding experiences in 2023? Book the demo!

Feedback Software 74

Feedback Software Analytic Tools Customer Feedback Data Visualization 74

Reveal

AUGUST 17, 2022

Spreadsheets finally yield their buried treasure and evolved into insightful data visualizations and interactive high-impact dashboards. Analyzing data became accessible to all business users. These are the top embedded analytics trends that will shape the future of BI: Top Embedded Analytics Trends. So, what is to come?

Data Visualization 59

Data Visualization Analytic Tools Reporting Tools Research Software 59

Userpilot

AUGUST 10, 2022

You will also detect crucial friction that hinders the user experience while analyzing numerous customer touchpoints. You can collect consumer insights by gathering passive and active user feedback. Ask customers to rate how they feel about their experience with feature X and remove the friction if spotted.

Data Visualization 88

Data Visualization Customer Feedback User Testing Customer Experience 88

Userpilot

DECEMBER 7, 2022

You can also use them to collect qualitative data , just like in user interviews. Feature flagging is a practice of disabling UI elements to see how they impact user experience. Userpilot allows you to track product usage, visualize feature engagement with heatmaps and collect user data. User interviews.

User Testing 82

User Testing Analytic Tools Feedback Software Research Software 82

Userpilot

JANUARY 29, 2024

User data analysis helps: Provide direction for product development , allowing for effective resource allocation. Create impactful product enhancements, boosting user engagement. Improve the user experience and increase customer loyalty. Trend analysis to identify trends across the customer journey.

Data Visualization 89

Data Visualization Analytic Tools Onboarding KPIs User Testing 89

Userpilot

OCTOBER 19, 2024

Personalize surveys by setting conditions based on user behaviors , translating and localizing your NPS surveys using AI, and customizing the appearance of your surveys to match your app’s design. Get real-time insights into your survey responses, with visual breakdowns of data, NPS score, and trends.

Feedback Software 86

Feedback Software Analytic Tools Data Visualization Research Software 86

Userpilot

APRIL 16, 2024

Understanding how end-users interact with your product is crucial to identifying user experience bottlenecks. It also helps identify better ways to engage users. When combined with product analytics , end-user behavior monitoring can help you boost product usage and retention rates. Book a demo now to get started.

Data Visualization 94

Data Visualization Analytic Tools Feedback Software Reporting Tools 94

Userpilot

JULY 4, 2024

Using analytics tools like sentiment analysis , heatmaps , cohort analysis, and analytics dashboards to track key performance indicators. Turning actionable insights into marketing strategies by improving user engagement and customer satisfaction based on analysis results. Enhanced decision-making with real-time performance insights.

Data Visualization 74

Data Visualization Onboarding KPIs Analytic Tools Customer Feedback 74

Userpilot

APRIL 17, 2024

A few of the major features to look out for in customer insight platforms are user surveys, behavior analytics , segmentation , and data visualization. Userpilot offers in-app surveys , user action tracking, and behavior analysis to provide granular insights and improve user experience and product development.

Data Visualization 77

Data Visualization Analytic Tools Feedback Software Reporting Tools 77

eG Innovations

MAY 17, 2022

Partners should leverage these insights to implement appropriate services for the customer needs and customers should gauge their deployment and look for ways to improve operational efficiency, cost optimization and user experience.”. Again, indicating a maturity of solution and focus on user-experience.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Customer Feedback 52

Userpilot

FEBRUARY 29, 2024

Tracking feature usage provides insights that help you prioritize product development, enhance the user experience , improve engagement , and drive retention. The feature usage rate is the total number of users who have used a feature divided by the total number of product users, multiplied by 100.

Data Visualization 86

Data Visualization Analytic Tools Feedback Software Customer Feedback 86

Userpilot

AUGUST 17, 2024

TL;DR A click tracker records where users click, providing insights to optimize layout and enhance user experience. Tracking user click data helps understand user behavior, optimize conversion rates , and improve product development. Product usage dashboard in Userpilot. Userpilot adoption trend.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Customer Feedback 98

Userpilot

AUGUST 18, 2022

In this article, we cover the top CX trends in SaaS today, with real-life examples to inspire your customer-centric approach. TLDR; Customer experience (CX) is the overall impression that customers have when interacting with your product. Positive customer experiences result in improved customer retention and loyalty.

Feedback Software 90

Feedback Software Data Visualization Embedded Analytics User Testing 90

Userpilot

FEBRUARY 28, 2024

These tools help with improving retention, enhancing the user experience , and making data-driven decisions. You can use them when monitoring in-app experiences, launching new features, and tracking campaign performances. When selecting a funnel tool, look for customization, integrations, segmentations , and dashboard options.

Analytic Tools 91

Analytic Tools Data Visualization Reporting Tools Software Review 91

Userpilot

MARCH 19, 2024

You will also find the best tools for the job and learn about key behavior metrics to monitor for tracking user patterns. TL;DR User activity patterns are the trends and recurring behaviors users exhibit when interacting with a website or app. Benefits of tracking user behavior data : Understand current usage patterns.

Data Visualization 79

Data Visualization Analytic Tools Feedback Software User Testing 79

eG Innovations

MAY 17, 2022

Partners should leverage these insights to implement appropriate services for the customer needs and customers should gauge their deployment and look for ways to improve operational efficiency, cost optimization and user experience.”. Again, indicating a maturity of solution and focus on user-experience.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Customer Feedback 52

Userpilot

JANUARY 31, 2024

TL;DR Product analytics tools analyze user interaction, preferences, and engagement with a product. They provide insights to improve user experience and meet customer needs. They offer data visualization, analyze user behavior data, and identify friction points to improve customer experience.

Data Visualization 87

Data Visualization Analytic Tools Feedback Software Reporting Tools 87

Userpilot

MARCH 29, 2024

Product trend analysis to improve engagement. Individual user analytics to get granular insights into customer interactions. The data can help you understand what customers experience from the moment they learn about your product , even beyond the point of purchase. Track customer behavior with Userpilot’s dashboards.

Data Visualization 75

Data Visualization Analytic Tools Customer Feedback Customer Experience 75

Reveal

SEPTEMBER 2, 2024

By matching the design elements like color schemes and fonts, you create a consistent user experience, making the analytics feel like a natural part of your product rather than an add-on. Tailoring Dashboards and Visualizations Custom dashboards allow users to interact with data in a way that is most meaningful to them.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools User Testing 52

Userpilot

NOVEMBER 17, 2024

Userpilot’s Visual Labeler enables you to track in-app user behavior, such as clicks, text input, and form submissions, code-free and with no interference from your dev team. With the product usage dashboard, you can track user engagement metrics, popular pages and features, top interactions, trends, and even browser preferences.

Data Visualization 52

Data Visualization Analytic Tools Software Review Feedback Software 52

Userpilot

JULY 2, 2024

TL;DR Business analytics uses data to find trends and boost performance. Tracking customer behavior improves marketing, enhances user experience , and boosts customer satisfaction and loyalty. These analyze past trends , identify causes , forecast future events, and recommend actions.

Data Visualization 94

Data Visualization Analytic Tools Customer Experience Customer Feedback 94

Userpilot

MARCH 10, 2024

TL;DR User behavior patterns refer to the common behaviors people demonstrate while using an app. Behavioral analysis aims to identify these trends to improve the user experience. Monitoring patterns in user behavior offers several benefits, including improved product adoption and reduced churn.

Data Visualization 84

Data Visualization User Testing Customer Feedback Customer Experience 84

Userpilot

SEPTEMBER 26, 2024

They used the NPS dashboard to monitor customer sentiment, prioritize feedback, and act on negative feedback quickly. – Subhash Yadav, Product Marketer at Unolo The feature that Unolo found particularly useful was the NPS dashboard. Unolo’s NPS dashboard powered by Userpilot. And engage them accordingly.

Product Research 94

Product Research Data Visualization Feedback Software Analytic Tools 94

Userpilot

MARCH 12, 2024

How can you identify drop-offs with product analytics and user surveys? What strategies can you use to reduce drop-offs and improve the user experience? It signals decreased engagement and indicates friction in the user experience. Prioritize feature development as per user needs. Increase feature adoption.

Data Visualization 81

Data Visualization Onboarding KPIs User Testing Analytic Tools 81

Userpilot

MARCH 14, 2024

TL;DR Choosing the right user analytics tool is important for understanding your customers’ behavior and optimizing their journey. User segmentation : Select tools that allow segmentation by factors like jobs to be done, demographics, or in-app actions, and then enable you to visualize their behavior for identifying common themes.

Data Visualization 52

Data Visualization Analytic Tools Onboarding KPIs Feedback Software 52

Userpilot

MARCH 15, 2024

This allows you to optimize your roadmaps and make product improvements based on real user needs. Enhance user experience : Positive customer experience is an easy way to stand out in a competitive landscape. The data from customer mapping enables you to deliver an improved user experience.

Data Visualization 87

Data Visualization Analytic Tools Feedback Software Research Software 87