Userpilot

MAY 19, 2022

Usability vs user experience – what’s the difference? As a UX designer , you aim to create app designs that facilitate the best experience. While the terms usability and user experience are used interchangeably, it’s important to know that there’s a difference between the two.

Customer Experience 97

Customer Experience User Experience User Testing Customer Feedback 97

Userpilot

JANUARY 9, 2023

Practical tips and examples of onboarding designed by some top SaaS brands. An onboarding screen is an introductory screen a user sees when they open a new app for the first time. Onboarding screens typically consist of quick walkthroughs, tooltips, or other UI elements and end with the user taking key steps in the product.

Customer Experience 98

Customer Experience Analytic Tools Research Software Data Visualization 98

Userpilot

SEPTEMBER 23, 2022

They’re also great to gamify the product experience, which psychologically motivates people to push through difficulty or confusion. Blank states are the empty areas in your product dashboard that usually appear when someone uses your product for the first time and hasn’t completed any actions yet.

Customer Experience 97

Customer Experience User Testing User Experience Data Visualization 97

Userpilot

MARCH 9, 2025

Usability testing: Observe users as they interact with your product to identify usability issues and collect feedback on user experience. E.g., Identify navigation issues in your analytics dashboard based on real-time user interactions. Try AI assistance to get tips for creating and improving your surveys.

Research Software 83

Research Software User Testing Analytic Tools Feedback Software 83

Userpilot

NOVEMBER 21, 2023

TL;DR Hubspot’s product analytics software provides you with reports and dashboards for tracking your marketing campaigns. Designed primarily as a marketing dashboard, this tool is great for understanding your traffic sources and page performance. Unlock marketing insights with Hubspot’s easy-to-use dashboard.

Data Visualization 105

Data Visualization Analytic Tools Reporting Tools Onboarding KPIs 105

Userpilot

DECEMBER 22, 2023

Microcopy localization is an opportunity to make the user experience more inclusive. UX microcopy is the small yet significant pieces of written content in the user interface that help users navigate the application or website. Well, it isn’t going to improve the user experience, that’s for sure.

Analytic Tools 105

Analytic Tools Feedback Software UX Data Visualization 105

Userpilot

OCTOBER 28, 2024

Empowering users with a resource center can let your teams focus on improving your user onboarding strategies. Tip: Use a tooltip to show users where they can find help if needed to avoid any frustration. userpilot.com How can Userpilot help you implement user onboarding strategies?

User Testing 105

User Testing Customer Feedback Customer Experience Onboarding KPIs 105

Userpilot

MARCH 9, 2023

The key causes of customer churn are poor customer support , buggy product, wrong product-market fit, bad user experience, poor onboarding process, high pricing, and long time-to-value. You can use the tool to build flexible, contextual, and personalized experiences for each customer segment. NPS analytics dashboard.

User Testing 98

User Testing Customer Experience Feedback Software Customer Feedback 98

Userpilot

MARCH 30, 2025

Things seem great initially, but soon enough, you see your analytics dashboard showing a constant decline. Many product teams know this feeling: mobile user retention is dropping, even after big updates and splashy feature releases. Frequent app crashes: Technical glitches or slow load times disrupt the user journey.

Analytic Tools 52

Analytic Tools Feedback Software Customer Experience User Testing 52

Product Talk

FEBRUARY 14, 2024

Tali was so excited to share her experience with opportunity solution trees, she led a workshop at UXDX in Dublin. To prepare for the workshop, Tali created a fictional case study, and with the help of ChatGPT, she generated six interview snapshots and some analytics dashboards.

Analytic Tools 273

Analytic Tools Research Software Product Research User Testing 273

UX Planet

FEBRUARY 5, 2025

Conversely, if the user experience heavily relies on a graphic user interface, the larger the gap for the product designer toaddress. While it would be foolish for a product designer to complain about this approach, it can inadvertently exclude important user experience considerations.

Technical Advisors 77

Technical Advisors Analytic Tools Feedback Software Reporting Tools 77

Userpilot

MARCH 25, 2022

An in-app survey is a short questionnaire triggered contextually and used to collect specific customer feedback about the user experience or the product. Use segmentation and target your surveys towards specific users. Keep surveys concise and on point not to compromise user experience. What is an in-app survey?

Feedback Software 98

Feedback Software Analytic Tools Data Visualization Product Research 98

Userpilot

JANUARY 16, 2024

Specifically, we look at: Reasons why new client onboarding matters How to structure the onboarding process Pro tips on how to enhance your onboarding Examples of effective client onboarding We also show you how Userpilot can help you boost the effectiveness of onboarding for new clients. Personalized Canva dashboard. In-app survey.

Analytic Tools 101

Analytic Tools Data Visualization Feedback Software User Testing 101

Indicative

JULY 24, 2019

Master Dashboard tips and tricks. Spend less time aggregating KPIs by getting the most out of your Indicative dashboards. Dashboards. Here are four quick tips to customize your dashboards experience. You can get to dashboards from the Dashboards tab on the left side of the Indicative app.

Data Visualization 40

Data Visualization Dashboard Analytic Tools User Testing 40

Userpilot

FEBRUARY 7, 2023

Push notifications are used to get inactive users re-engaged while in-app messages educate active users to boost retention. Modals, tooltips, and checklists are all examples of in-app UI elements that can streamline the user experience.

Feedback Software 98

Feedback Software Analytic Tools Customer Experience User Testing 98

Crafty CTO

JUNE 9, 2024

That led me down one final rabbit hole, but a very useful one, as I soon realized that Framework was a perfect fit for one of my fractional CTO client’s “data science reporting and dashboard” needs. The non-profit’s primary user-facing (farmer-facing!) The majority of their team are data scientists.

Data Visualization 52

Data Visualization Dashboard Framework Reporting Tools 52

Userpilot

JANUARY 16, 2024

In our ultimate guide, we explore: What customer onboarding process flow chart is Why it’s important to have one What steps it should include Pro tips on how to streamline the onboarding process Best onboarding tools for the job So without further ado, let’s dive in! Activation dashboard in Userpilot.

Data Visualization 105

Data Visualization Feedback Software Analytic Tools Onboarding KPIs 105

UX Planet

SEPTEMBER 26, 2024

How Memory Affects User Interaction Memory plays a pivotal role in user experience design. Key Memory Principles for UI/UX Design Leveraging principles of human memory in UI/UX design can significantly enhance the user experience by making interfaces more intuitive and easier to navigate.

Data Visualization 98

Data Visualization Feedback Software Analytic Tools Research Software 98

UX Planet

FEBRUARY 6, 2025

Dopamine Design: Creating Emotional Connections Dopamine Design is an approach that leverages insights from neurosciencespecifically how the brains reward system is triggeredto create more engaging and emotional user experiences. To design Dopamine Banking, we at UXDA are using the following strategic UX principles: 1.

Banking 76

Banking Data Visualization Feedback Software Customer Experience 76

Userpilot

AUGUST 17, 2024

TL;DR A click tracker records where users click, providing insights to optimize layout and enhance user experience. Tracking user click data helps understand user behavior, optimize conversion rates , and improve product development. Product usage dashboard in Userpilot. Automatic data capture in Userpilot.

Data Visualization 111

Data Visualization Analytic Tools Feedback Software Customer Feedback 111

Userpilot

MAY 29, 2024

Userpilot offers a more intuitive user experience and greater value for money than Pendo. Try Userpilot and Take Your Product Experience to the Next Level Get a Demo 14 Day Trial No Credit Card Required Challenge: Extracting value from Pendo Cuvama faced a few challenges when using Pendo for its onboarding and analytics needs.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Customer Experience 105

Userpilot

MARCH 18, 2025

Todays users demand seamless experiences across various communication channels , whether on mobile or web, and expect instant, personalized interactions that feel intuitive and relevant. As product managers, the challenge goes beyond delivering consistent cross-platform customer experiences.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Customer Communications 52

Userpilot

NOVEMBER 21, 2023

Product launch checklist: collect user feedback via in-app surveys. Tips for executing a successful product launch strategy With the checklists ready, let’s now look at a few good practices for executing a perfect SaaS product launch. All that is left at this stage is to act on the feedback and repeat the process.

Product launches 104

Product launches User Testing Product Research Analytic Tools 104

Userpilot

APRIL 22, 2024

Examples of end-user support strategies include: Interactive walkthroughs. Some tips to provide proper end-user support include: Using AI marketing tools to reduce the team’s workload. Creating an in-app feedback tab to gauge users’ opinions on-page and get insights about your product. Interactive assistants.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Userpilot

APRIL 29, 2024

In this guide, we’ll explore the definition, components, and essential building tips for constructing a robust tech stack! Here are some practical tips for building a technology stack that fits your business: Build your tech stack with business needs in mind. Build no-code product experience using Userpilot UI patterns.

Analytic Tools 52

Analytic Tools Data Visualization Reporting Tools Definition 52

UserVoice

JULY 28, 2017

Stay focused on the metrics that are closely related to your goals to avoid unnecessary implementation effort and dashboard clutter.” Kerry Rodden, a User Experience Researcher at Google says in a blog post on Google Ventures’ blog. Do you really need to track them over time, or is a current snapshot sufficient?

Data Visualization 252

Data Visualization User Testing Customer Experience Reporting Tools 252

Userpilot

JUNE 17, 2024

Userpilot lets you analyze survey data with in-app feedback forms that allow you to collect data, survey analytics dashboards for visualization, and NPS tagging for easy analysis. Try Userpilot and Take Your User Experience to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is survey data analysis?

Data Visualization 105

Data Visualization Product Research User Testing Analytic Tools 105

Userpilot

OCTOBER 26, 2023

That’s because users may not be able to realize the product value on their own. Nevertheless, PLG tactics can massively improve user experience in such products. Personalized onboarding allows users to learn how to use the product and reduce time to value. And not just any animal!

Analytic Tools 103

Analytic Tools Feedback Software Product Research Data Visualization 103

Userpilot

JULY 14, 2024

They don’t just crunch numbers; they translate their findings into clear and compelling stories through reports, dashboards, and presentations. BI Analyst (3-5 Years) : You’ll take on more responsibility for independent data analysis, report creation, and dashboard development.

Embedded Analytics 98

Embedded Analytics Data Visualization Analytic Tools Reporting Tools 98

Userpilot

JUNE 28, 2024

Userpilot is a product growth platform with a robust user sentiment layer. It enables you to collect user insights with in-app surveys and analyze them with an intuitive dashboard. Try Userpilot and Take Your User Experience to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is customer feedback?

Feedback Software 102

Feedback Software User Testing Customer Feedback Analytic Tools 102

Userpilot

MAY 30, 2024

The Aha moment is the moment when the user experiences the product or feature value for the first time. It is a pivotal moment in the customer journey because it helps users understand how the product can help them achieve their goals. This means you have to analyze the behavior of different user segments separately.

Onboarding KPIs 105

Onboarding KPIs Data Visualization Analytic Tools User Testing 105

The Product Coalition

JANUARY 6, 2023

Mobile app tracking is the process of capturing data points across user activities in a mobile application with the aim to uncover the insight needed to improve the overall user experience. Tip: Solutions such as UXCam automatically capture micro-interaction data sets. How does Mobile App Tracking work?

Analytic Tools 138

Analytic Tools Data Visualization Onboarding KPIs Customer Feedback 138

Userpilot

JUNE 12, 2023

It goes beyond the adoption of individual features and involves users adopting the product as a whole, with all its existing features and the user experience it offers. This could be by adding completely new functionality, addressing user pain points, or improving their experience. Why does feature adoption matter?

Onboarding KPIs 19

Onboarding KPIs Analytic Tools Data Visualization Feedback Software 19

Userpilot

MARCH 3, 2022

As a product manager, you are responsible for identifying and understanding what customer problems to solve, and defining product success criteria so that the product offers an outstanding user experience and is realistic to create. Userpilot analytics dashboard. Format of your ideal product manager resume.

Data Visualization 98

Data Visualization Analytic Tools Technical Advisors User Testing 98

Userpilot

MARCH 25, 2024

A user activity trend can provide key insights into changing user behavior and help you increase conversion rates and product engagement. In this article, we’ll dig deeper into what user activity trends are and outline the key tips to monitor them. We’ll also discuss a few useful tools to analyze user activity.

Data Visualization 105

Data Visualization Customer Feedback User Testing Customer Experience 105

Userpilot

APRIL 24, 2024

It enables you to collect customer feedback in-app, analyze user behavior using multiple reports, and conduct product experiments. Collect customer feedback through surveys We’ve already touched upon Userpilot’s survey functionality but that was just the tip of the iceberg. Book a demo to learn more. Trend analysis in Userpilot.

User Testing 104

User Testing Product Research Research Software Data Visualization 104

The Product Coalition

JULY 1, 2022

You haven’t updated your content in a while and users have grown bored. There are other gaps in your app’s user experience that need to be addressed. If you want to stop losing users, you’ll have to discover and analyze why they’re abandoning your app. Here are 4 tips to reduce churn before it happens: 1.

Analytic Tools 134

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 134