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Customer satisfaction surveys: Everything you need to know 

Alchemer Mobile

This information empowers teams across your company to make informed decisions based on customer experiences and perceptions. By identifying friction points, CES highlights areas that teams can streamline to improve overall customer satisfaction and retention. Customer satisfaction surveys are more powerful than you might think.

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Choosing the Right Angular Dashboard Library for Your Next Project 

Reveal

Reveal Embedded Analytics We know how difficult it is to create dashboards, especially for web applications. Thats what dashboards are for. They track everything from user behavior to system performance. In fact, Angular dashboards can provide key insights that will eventually allow data-driven decision-making at your company.

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Ten UX/UI Design Challenges That Can Compromise Financial Apps

The Product Coalition

“If you think good design is expensive, you should look at the cost of bad design,” Ralf Speth, a former Jaguar Land Rover CEO. The study by the Design Management Institute analyzed the performance of design-led organizations that place influential design decisions at the top as compared to the Standard & Poor’s index over 10 years.

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Understanding Product Management

The Product Guy

Hence it is critical that one is aware of the best practises of the role and develops his own philosophy which results into maximum positive leverage for the organization. As I strive towards becoming a product leader, I wanted to understand the best practises in product management and in the process develop my own product philosophy. .

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The biggest challenges facing support teams right now (and how to solve them)

Intercom, Inc.

Most support teams have seen an influx of support queries since COVID-19 hit – and those issues are more complex than ever. According to recent research, however, many teams aren’t sufficiently equipped to meet these new challenges. Challenge #1: Limited team bandwidth, resources, and budget.

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11 Best Customer Success Tools in 2024 (for Startups to Enterprises)

Userpilot

Let’s review everything your customer success team has to do in the absence of any customer success tools. Ensure that your data is clean and easily accessible, as poor data quality undermines the value of even the best customer success tool. This will allow teams to identify at-risk accounts and prioritize proactive outreach.

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So, your boss’s boss walks into your office and changes your roadmap…

The Product Guy

No, this is not a bad joke. Once you discover what the root problem is, you lead a team to making the solution a reality. It’s important to continually question priorities, identify solid wins, and develop a realistic timeline. There was no way that I could have done this just my original team in the initial time asked.