Userpilot

JANUARY 8, 2024

A product adoption dashboard helps you visualize key adoption metrics so you can make data-driven decisions and boost user engagement. In this article, we cover the following: Why you need a product adoption dashboard. Steps to measure adoption using a comprehensive dashboard. Build your dashboard or use a template.

Data Visualization 84

Data Visualization Onboarding KPIs Dashboard Analytic Tools 84

Userpilot

JANUARY 15, 2024

With an abundance of product analytics to track, having a robust SaaS KPI dashboard is essential to monitor the metrics that matter most. This guide will walk you through what it is, why you need one, and how to build your very own dashboard. TL;DR A SaaS dashboard can be used to track important metrics and key performance indicators.

Onboarding KPIs 84

Onboarding KPIs Data Visualization KPI Dashboard 84

Userpilot

APRIL 22, 2024

A customer sentiment dashboard is a great way to visualize customer feedback and see what users love (or hate) about your product. TL;DR A sentiment analysis dashboard typically integrates information from multiple data sources, such as social media posts, customer reviews, survey responses , and customer service chats.

Data Visualization 70

Data Visualization Dashboard Customer Feedback User Testing 70

Alchemer Mobile

NOVEMBER 8, 2022

Response targeting can also be utilized by marketing teams to present higher converting offers to customers based on previously indicated preferences, while research teams can easily re-target past survey participants for follow-up questioning to deliver actionable findings faster. Modernized, WCAG-Compliant Interactions. Apptentive SDK 6.0

Product Research 244

Product Research User Testing Feedback Software Feedback Loop 244

Userpilot

SEPTEMBER 26, 2024

Unolo’s success story – a quick summary Challenges : Unolo faced difficulty with collecting customer feedback – emails and support chat surveys had low response rates. Solution : Unolo implemented Userpilot to run in-app surveys, including NPS surveys. They recorded a 44% completion rate for their surveys.

Product Research 92

Product Research Data Visualization Feedback Software Analytic Tools 92

Userpilot

SEPTEMBER 12, 2024

They added a ‘Report data issue’ icon to their dashboard , triggering a survey that allows users to report inaccuracies. Results : This solution proved effective, with 163 users clicking the survey icon and 70 submitting responses in 180 days. The team added the ‘Report data issue’ icon to their dashboard.

Data Visualization 82

Data Visualization Product Research Embedded Analytics Feedback Software 82

Userpilot

MAY 13, 2024

Customer feedback surveys serve as invaluable tools for gathering actionable insights directly from your audience. Types of surveys include: Customer Satisfaction Score (CSAT). Survey questions can be closed- or open-ended. Customer feedback surveys are a way of gathering user insights and sentiments about your product.

Customer Feedback 90

Customer Feedback User Testing Feedback Software Product Research 90

Alchemer Mobile

JUNE 4, 2019

Their A/B testing capabilities can uncover how different changes and features impact success metrics such as purchase rates, trial requests, onboarding, survey results, and more. Apptimize can help brands create powerful audience segments, identify the cause of conversion funnel drop-offs, and test new features.

Feedback Software 240

Feedback Software Analytic Tools Data Visualization User Testing 240

Userpilot

MARCH 17, 2024

Analytics dashboards are visualization tools that give you an overview of key metrics. In this article, we’ll discuss 10 analytics dashboard examples. It will give you a better understanding of the type of metrics to monitor in your dashboard and help you draw product growth insights from them. Book a demo to learn more.

Data Visualization 77

Data Visualization Analytic Tools Feedback Software Dashboard 77

Userpilot

JUNE 17, 2024

Understanding how to analyze survey data doesn’t have to be complicated. With the right survey questions, you can gain insights into what your customers like and dislike about your brand, products, and services. TL;DR Survey data analysis is the process of turning raw data into insights that can help you improve your business.

Data Visualization 85

Data Visualization Product Research User Testing Analytic Tools 85

Alchemer Mobile

MAY 19, 2021

Our SDK is instrumented into mParticle, and when a mParticle customer decides to leverage Apptentive, a switch is flipped on in their dashboard which gives them immediate access to Apptentive. In-app mobile surveys: There was a 50% increase in the number of surveys sent in 2020 from 2019.

Feedback Software 236

Feedback Software Data Visualization User Testing Customer Feedback 236

Alchemer Mobile

NOVEMBER 10, 2022

Our SDK is instrumented into mParticle, and when a mParticle customer decides to leverage Apptentive, a switch is flipped on in their dashboard which gives them immediate access to Apptentive. Through mobile, short surveys with specific asks (like feedback on a new feature) are effective and efficient.

Feedback Software 256

Feedback Software Analytic Tools Reporting Tools Data Visualization 256

Alchemer Mobile

FEBRUARY 2, 2021

According to an InMobi survey , the number one challenge facing app developers today isn’t design or development. There are several in-app solutions to choose from, but we recommend in-app messaging and/or market research surveys. DESIGN A DASHBOARD FOR RECORDING AND ANALYZING YOUR METRICS AND KPIS. It’s marketing. The bad news?

Feedback Software 264

Feedback Software Analytic Tools Research Software Product Research 264

Sachin Rekhi

FEBRUARY 16, 2020

Execution: Metrics Dashboards. The best product managers look at a consistent set of metric dashboards on a daily and weekly basis to keep an active pulse on the product, but also to build their intuition for the natural ebbs and flows of their product metrics.

Data Visualization 218

Data Visualization Product Research User Testing Reporting Tools 218

Product Talk

JANUARY 24, 2024

The pros and cons of UserInterviews The process of connecting with potential interviewees was relatively simple and straightforward, according to Ellen: “We built a survey, put a project on there, opened it up, and got three people to talk to and understand a bit more about the space.” Click the image to see a larger version.

Research Software 242

Research Software Feedback Software User Testing Customer Experience 242

Intercom, Inc.

JUNE 1, 2021

Here are some of the most most urgent challenges we’ve identified from Forrester’s survey of over 500 global customer support decision makers – and what you need to do about them to stay competitive. Look for something with customizable, visual dashboards that allow you to create custom reports. Sound familiar?

Data Visualization 232

Data Visualization Reporting Tools Research Software Customer Communications 232

Alchemer Mobile

SEPTEMBER 6, 2023

Reorder Survey Questions When building your survey, you can now reorder questions to easily design more effective surveys. Learn how to reorder survey questions from our Help documentation. Single Sign-On (SSO) Now Available Enhance your organization’s security by using SAML 2.0

Data Visualization 113

Data Visualization Dashboard Product Research Document 113

Alchemer Mobile

FEBRUARY 14, 2023

When you engage with our survey product, you think, “collect valuable information.” From the day I arrived at Alchemer, I have thought about how the industry moves beyond simple surveys and simple analysis. Mostly, these dashboards have not moved the needle in the organization they serve.

Feedback Software 130

Feedback Software User Testing Customer Experience Customer Feedback 130

Alchemer Mobile

JUNE 17, 2024

Companies have a wealth of customer insights in front of them, in the form of surveys, support interactions, digital feedback, app store ratings, review websites, and other sources of open-ended feedback sources—all of which contain answers to your biggest customer questions.

User Testing 130

User Testing Customer Feedback Feedback Software Data Visualization 130

Intercom, Inc.

DECEMBER 10, 2021

Our Holiday Shopping Experience Report, based on a survey of 1,000 U.S. While the National Retail Federation predicts holiday spending in 2021 will be the highest on record, 77% of shoppers surveyed worry they’ll have issues buying gifts online this year. Their biggest concerns? consumers and 500 U.S.

Data Visualization 195

Data Visualization User Testing Reporting Tools Customer Experience 195

Alchemer Mobile

NOVEMBER 22, 2024

Use traditional surveys distributed across multiple channels to gather valuable insights. Alchemer’s Survey and Digital solutions enable you to engage with customers at the moments that matter. Prior survey or prompt interactions – Target customers based on their past engagement with surveys or prompts.

Feedback Software 130

Feedback Software User Testing Research Software Customer Feedback 130

Intercom, Inc.

APRIL 7, 2020

” To find out, we surveyed 400 support managers, directors, and executives across both B2B and B2C and affected industries like media, healthcare, and technology. In our survey, nearly half (47%) of support teams report that inbound volume has increased since the outbreak and by an average of 51% above their normal volume.

Customer Experience 217

Customer Experience Reporting Tools Research Software Data Visualization 217

Alchemer Mobile

NOVEMBER 14, 2023

Learn more Tailor digital surveys with skip logic We’ve added skip logic to mobile and web surveys. Now, you can add conditional questions that streamline survey taking and improve your data quality. Then, you could target a Note or a Survey only to customers with a specific rewards club status.

Data Visualization 130

Data Visualization Reporting Tools Product Research Customer Experience 130

Userpilot

FEBRUARY 28, 2024

The benefits of using Pendo Engage include its custom themes, flexible dashboards , multi-platform analytics, 50+ integrations, and the fact that you don't need to write any code to utilize its features. Most flows and surveys within Pendo can be created without writing a single line of code. Flexible dashboards.

Data Visualization 89

Data Visualization Onboarding KPIs Analytic Tools Feedback Software 89

Userpilot

AUGUST 20, 2024

Solution : Beable leveraged Userpilot’s page tagging to track feature engagement, funnel analysis to monitor content engagement, surveys to collect feedback and drive student participation by 77%, and resource center analytics to measure self-service support performance. They see the survey. They complete the survey.

Data Visualization 96

Data Visualization Analytic Tools Feedback Software Research Software 96

Userpilot

JULY 29, 2024

Additionally, good tools allow you to visualize data through different dashboards, charts, or graphs. Advanced segmentation : Userpilot enables product teams to group users by shared attributes, such as product usage data, survey responses, location, language, etc., Userpilot’s analytics dashboard. Customer segmentation.

Analytic Tools 96

Analytic Tools Feedback Software Reporting Tools Data Visualization 96

The Product Coalition

FEBRUARY 3, 2022

There are various ways to collect customer feedback that include customer surveys through sales executives, feedback forms, focused interviews, etc. Hence this process is efficient, objective, and a lot faster than traditional survey methods. A key ingredient to build a better product is customer feedback. 10M, $500k?—?$1M…$10k?—?$100k

Data Visualization 160

Data Visualization Customer Feedback User Testing Analytic Tools 160

Userpilot

JUNE 2, 2024

Comprehensive in-app survey options and analytics. Advanced survey tools for gathering customer feedback across channels. No-code tool for event tracking, reports, and custom dashboards. Behavioral data analysis with an interactive dashboard. Conduct in-app customer feedback surveys to gather insights about your product.

Data Visualization 80

Data Visualization Analytic Tools Feedback Software Research Software 80

Userpilot

JULY 10, 2024

Survicate helps you conduct numerous types of surveys across multiple channels to collect feedback at scale. Event dashboard in Userpilot. Customizable dashboards – You get numerous dashboards like new user activation, core feature engagement, product usage, and user retention dashboards.

Analytic Tools 90

Analytic Tools Feedback Software Data Visualization Research Software 90

Userpilot

JUNE 2, 2024

Userpilot lets you collect customer data in the form of event tracking, feature tags, and surveys. These include in-app activity , purchase history, customer feedback from surveys, customer service interactions, and social media engagement. Also, you get custom dashboards to view these reports and filter the data.

Data Visualization 83

Data Visualization Analytic Tools Feedback Software Research Software 83

Intercom, Inc.

JULY 6, 2021

According to our survey on multilingual customer support , 29% of businesses say they’ve lost customers because they don’t offer multilingual support, while 70% of end users say they feel more loyal to companies that provide support in their native language. Improved global customer retention.

Customer Experience 232

Customer Experience Data Visualization User Testing Customer Feedback 232

Userpilot

DECEMBER 18, 2024

Qualitative data collection methods Open-ended surveys : Collect user feedback through questions requiring elaborate answers about a context. For example, welcome surveys for gathering information on user JTBD. For instance, surveys may seem like an easy-to-execute option. It’s the same issue if you lack a survey strategy.

Data Visualization 66

Data Visualization Analytic Tools Research Software User Testing 66

Userpilot

MARCH 25, 2024

There are many different ways to get this data, including: Collect direct customer feedback with in-app surveys One way to determine what customers feel about your brand is to ask them directly. You can do this by launching in-app surveys that measure customer satisfaction with smiley faces. Create surveys code-free with Userpilot!

Data Visualization 83

Data Visualization Feedback Software Analytic Tools Reporting Tools 83

Userpilot

MAY 7, 2024

You can split-test flows, surveys, or experiences, iterate on the best-performing variants, and optimize based on user behavior analytics. Analytics dashboard : Track all your adoption-related metrics in one simple dashboard. Userpilot analytics dashboard. Userpilot survey template library. Userpilot UI patterns.

Analytic Tools 88

Analytic Tools Feedback Software Research Software Reporting Tools 88

Userpilot

SEPTEMBER 2, 2024

Both provide insights into user interactions, but Hotjar allows for customizable dashboards and broader Google Analytics integration. Microsoft Clarity dashboard. With features like heatmaps, session recordings, website feedback widgets, and surveys , Hotjar can help you see how users navigate specific web pages. What is Hotjar?

Data Visualization 81

Data Visualization Analytic Tools Feedback Software Reporting Tools 81

Userpilot

JANUARY 31, 2024

A good product analytics tool should offer varied features for measuring customer behavior, integration options, data visualization dashboards, and automatic data capture. Analytics Dashboards for Data Visualization : Effective tools should have dashboards that present data. Mixpanel product metrics dashboard.

Data Visualization 85

Data Visualization Analytic Tools Feedback Software Reporting Tools 85