Userpilot

MARCH 30, 2025

According to a 2024 analysis , on average, over 95% of users who download a new mobile Android app abandon it within the first 30 days. This stark statistic underscores a simple truth: a solid mobile app engagement strategy is essential for your app’s success. Put simply, app downloads are great but insufficient.

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Analytic Tools Feedback Software Download Onboarding KPIs 66

Userpilot

MARCH 18, 2024

In SaaS, a new user activation dashboard can become a massive product analytics tool to understand and optimize the user journey. But how can a dashboard for user activation can help you engage more users? moment ," impacting user retention and satisfaction.

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Data Visualization Onboarding KPIs Dashboard Customer Experience 105

Userpilot

JANUARY 8, 2024

A product adoption dashboard helps you visualize key adoption metrics so you can make data-driven decisions and boost user engagement. In this article, we cover the following: Why you need a product adoption dashboard. Steps to measure adoption using a comprehensive dashboard. Understand how users adopt new features.

Data Visualization 105

Data Visualization Onboarding KPIs Dashboard Analytic Tools 105

Userpilot

MARCH 30, 2025

Things seem great initially, but soon enough, you see your analytics dashboard showing a constant decline. Many product teams know this feeling: mobile user retention is dropping, even after big updates and splashy feature releases. Frequent app crashes: Technical glitches or slow load times disrupt the user journey.

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Analytic Tools Feedback Software Customer Experience User Testing 52

Userpilot

NOVEMBER 17, 2024

Userpilot’s Visual Labeler enables you to track in-app user behavior, such as clicks, text input, and form submissions, code-free and with no interference from your dev team. With the product usage dashboard, you can track user engagement metrics, popular pages and features, top interactions, trends, and even browser preferences.

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Data Visualization Analytic Tools Software Review Feedback Software 93

Product Innovation Educators

JULY 22, 2024

Get to Know Your User (30 minutes) First things first – who are you solving for? This step is all about understanding who your user is. Example: Imagine you’re designing a new dashboard for a fintech app. ” Perhaps users are spending a lot of time on manual tasks. Big difference, right? Big difference, right?

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User Testing Data Visualization Research Software Feedback Software 301

Reveal

JULY 21, 2023

One of these features you should look for is dashboard linking. The following article will delve into dashboard linking, its advantages, and potential benefits across various industries. What Is Dashboard Linking? In embedded analytics , dashboard linking refers to the ability to connect and navigate between multiple dashboards.

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Reveal

JULY 21, 2023

One of these features you should look for is dashboard linking. The following article will delve into dashboard linking, its advantages, and potential benefits across various industries. What Is Dashboard Linking? In embedded analytics , dashboard linking refers to the ability to connect and navigate between multiple dashboards.

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Data Visualization Analytic Tools Dashboard Definition 98

Userpilot

AUGUST 30, 2024

The solution might lie in your ability to create a comprehensive user experience map. A well-crafted user experience map can be your secret weapon for understanding customers, identifying pain points, and boosting product engagement. We also identify some best practices to follow when creating the user experience map.

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Sachin Rekhi

FEBRUARY 16, 2020

Much of the literature that defines the role as the intersection of business, technology, and user experience isn't particularly helpful for practitioners who are left wondering what skills they need to learn versus the fine people they work closely with in actual business, technology, and user experience roles.

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Userpilot

MAY 20, 2024

The article shares 20 actionable customer retention strategies for your SaaS! TL;DR Customer retention is your ability to keep users using the product. Here are 20 strategies to improve customer retention: Share customer testimonials and well-known customers to provide social proof and build trust. The result?

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Userpilot

MARCH 30, 2025

1 Engagement DAU/MAU Understand daily and monthly active user engagement and overall app popularity. 2 Engagement Feature adoption Gauge user interest in new features and optimize feature development. 3 Engagement Average user session length Measure user interactions and identify areas for improved content or flow.

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Reveal

DECEMBER 23, 2024

Why embedded analytics adds value to your data strategy The difference between product analytics and embedded analytics Without data-driven insights, your product risks falling behind competitors who make better-informed decisions. Instead of guessing what users need, youll have concrete data on which features work, and which dont.

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Userpilot

SEPTEMBER 10, 2024

TL;DR Digital adoption : Ensure users extract full value from your product features by measuring active users, feature usage, and product stickiness. Customer onboarding : Enhance the onboarding process using personalized experiences, checklists , and in-app guidance. Creating a CES survey with Userpilot.

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Data Visualization Analytic Tools Feedback Software Product Research 111

Userpilot

FEBRUARY 28, 2024

Perform user research and define your user personas The process starts with user research. Analyze user behavior to identify drop-offs and friction points Once you have the maps ready, you can start the analysis to find areas for optimization. Canva’s dashboard is a perfect example. Userpilot sign-up page.

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Analytic Tools Feedback Software Research Software User Testing 105

Userpilot

JUNE 17, 2024

Learning how to create a product-led growth strategy can transform your business. Let’s explore what a product-led growth strategy and its benefits are, and look at different strategies any SaaS can create and implement. While product-led growth focuses on delivering a great product experience.

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Analytic Tools User Testing Onboarding KPIs Customer Experience 103

Userpilot

APRIL 30, 2024

Wondering what a marketing growth strategy is? From this article, you will find out how to develop a strong growth marketing strategy and learn growth marketing tactics for different customer journey stages. Start building your marketing growth strategy by setting goals. It integrates real-time feedback to adapt strategies.

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 105

Userpilot

JUNE 10, 2024

Researching customer onboarding strategies for your SaaS product? The article shares 17 tried-and-tested customer onboarding tactics that will help you build delightful user experiences and drive product growth. Use heatmaps to discover areas of user friction and identify UX issues. Ready to dive in? Book the demo!

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Onboarding KPIs User Testing Data Visualization Analytic Tools 105

Userpilot

MARCH 30, 2025

In this guide, well explore how it works, what sets it apart, and why it could be the right fit for your onboarding strategy. You can build onboarding carousels, push notifications, in-app messages , and surveys from a single dashboard. Everythings optimized for mobile, so your onboarding experience feels native from the start.

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Data Visualization Analytic Tools Feedback Software User Testing 66

Userpilot

MAY 18, 2023

UX deals with a user's interactions with specific aspects of your product, while CX is broader and covers all customer engagements with your brand. TL;DR The user experience (UX) is the sum of a user's thoughts, impressions, and feelings as they interact with specific aspects of your product.

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Customer Experience User Testing Analytic Tools Feedback Software 98

Userpilot

APRIL 30, 2024

From the article, you will learn why you should develop a value-based growth strategy for your SaaS and how to do it. TL;DR Value-based growth is a strategy that prioritizes delivering value to customers. A robust customer success strategy enables customers to get the most out of the product. Focus on customer success.

Feedback Software 105

Feedback Software Analytic Tools Product Research Data Visualization 105

Userpilot

MARCH 9, 2025

Usability testing: Observe users as they interact with your product to identify usability issues and collect feedback on user experience. E.g., Identify navigation issues in your analytics dashboard based on real-time user interactions. Survey results dashboard in SurveyMonkey.

Research Software 83

Research Software User Testing Analytic Tools Feedback Software 83

Userpilot

APRIL 22, 2024

Help desks, resource centers , live chats, or any other way in which the user can seek the answers without needing a representative to intervene. Personalized end-user support. Examples of end-user support strategies include: Interactive walkthroughs. Userpilot ‘s resource center view from the dashboard.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Userpilot

NOVEMBER 29, 2023

A heatmapping tool for collecting user engagement data and enhancing user experience. A tool designed for creating an ideal user persona to guide product development and build a user journey map. Product Development Workflows : You can streamline your development strategy in a shared, visual space.

Research Software 104

Research Software Data Visualization Feedback Software Analytic Tools 104

Userpilot

APRIL 21, 2024

If you’re confused about how to reduce support tickets, here are 15 proven strategies to help you out: Personalize your onboarding guidance so customers are better equipped from the start. Conduct user flow analysis to learn how to optimize the user experience and thereby lower tickets.

Feedback Software 105

Feedback Software Analytic Tools Data Visualization Customer Feedback 105

The Product Coalition

DECEMBER 23, 2021

Inefficient dashboard configuration Traders often leverage dashboards to monitor data from personal accounts, control transactions and contracts, follow the latest currency market trends and shifts. To increase working efficiency, users can tweak dashboards and choose the most topical tabs. for Australia and Japan.

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Weak Development Team UX User Testing Technical Review 184

Userpilot

AUGUST 30, 2024

TL;DR Customer segmentation models are ways of dividing customers into groups with shared traits to effectively tailor your product and marketing strategy. Here are some benefits of user segmentation models: Tailoring in-app content and features enhances engagement through personalized experiences.

Data Visualization 101

Data Visualization Analytic Tools Reporting Tools Customer Experience 101

Userpilot

JULY 27, 2024

You will also see different examples of user segments and learn how to implement your segmentation strategies with Userpilot to improve customer engagement. A well-implemented customer segmentation strategy enables SaaS teams to gain an in-depth understanding of their customers. Personalize user experiences to their use cases.

Data Visualization 105

Data Visualization Analytic Tools Customer Feedback Feedback Software 105

Userpilot

APRIL 11, 2023

Building an effective customer insights strategy is a vital part of any good product manager’s skillset. In this article, we’re going to unpack why a customer insight strategy is important, how to build one, and how you can use these insights to drive customer satisfaction (and a better product experience).

Data Visualization 98

Data Visualization Customer Feedback Customer Experience User Testing 98

Alchemer Mobile

MAY 19, 2021

Our SDK is instrumented into mParticle, and when a mParticle customer decides to leverage Apptentive, a switch is flipped on in their dashboard which gives them immediate access to Apptentive. Apptentive also offers “codeless integration” through mParticle, without requiring customers to create a new series of events within their apps.

Feedback Software 236

Feedback Software Data Visualization User Testing Customer Feedback 236

Userpilot

MARCH 25, 2024

In this article, we explore what customer attrition is, why it matters, and 15 effective strategies for strengthening customer relationships, boosting loyalty, and driving long-term growth. Some effective strategies for reducing customer churn include: Personalize the onboarding for new customers to shorten the time to value.

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User Testing Customer Experience Customer Feedback Data Visualization 104

Userpilot

MARCH 5, 2025

To help you make the right choice, Ive gone through ten leading customer analytics platforms based on their strengths, features, pricing, and user reviews. Choose the best fit for your needs and transform data into actionable strategies. Example of a Userpilot dashboard showing free trial to paid user conversion rate.

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Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

JULY 4, 2024

In this article, we’ll explore some key metrics, analysis techniques, as well as actionable strategies to track and enhance your product performance. Using analytics tools like sentiment analysis , heatmaps , cohort analysis, and analytics dashboards to track key performance indicators. How to measure product performance?

Data Visualization 111

Data Visualization Onboarding KPIs Analytic Tools Customer Feedback 111

Alchemer Mobile

NOVEMBER 10, 2022

Our SDK is instrumented into mParticle, and when a mParticle customer decides to leverage Apptentive, a switch is flipped on in their dashboard which gives them immediate access to Apptentive. Rightpoint is an independent customer experience agency with technology at our core. This saves companies valuable time and resources.

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Feedback Software Analytic Tools Reporting Tools Data Visualization 256

Userpilot

APRIL 12, 2023

What’s a user adoption strategy? TL;DR A user adoption strategy is a plan for user education and onboarding so that they progress smoothly toward activation and adoption. TL;DR A user adoption strategy is a plan for user education and onboarding so that they progress smoothly toward activation and adoption.

Analytic Tools 98

Analytic Tools Feedback Software User Testing Customer Feedback 98

Userpilot

APRIL 17, 2024

A few of the major features to look out for in customer insight platforms are user surveys, behavior analytics , segmentation , and data visualization. Userpilot offers in-app surveys , user action tracking, and behavior analysis to provide granular insights and improve user experience and product development.

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Data Visualization Analytic Tools Feedback Software Reporting Tools 103

Intercom, Inc.

DECEMBER 12, 2018

Strategy first, technology second. But here’s the thing: a tool is not a strategy. The real value marketing software offers is in the strategy and approach it enables. A strategy needs to be the foundation of any marketing stack, one that takes into consideration who you are, what your goals are and who you’re trying to reach.

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Analytic Tools Research Software Feedback Software Reporting Tools 223