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A Leader's Guide to Metrics Reviews

Sachin Rekhi

One practice that both companies established was weekly executive-level metrics reviews. I've come to believe that establishing such a metrics review meeting is critical for developing an effective data-driven culture and I wanted to share some of the best practices around doing so. Why metrics reviews matter.

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Announcing powerful new Intercom reporting features: conversation topics and custom reports

Intercom, Inc.

Our new suggested topics feature is a game-changer for busy support teams who need a way to get ahead of emerging trends or blind spots in their support coverage. Use the “Show customer satisfaction” view to generate a color-coded summary of customer satisfaction rates by topic. Create detailed new dashboards with custom reports.

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Research critical vulnerabilities with the Leo CVE Dashboard

Roy Madden

The Leo CVE Dashboard gives you at-a-glance visibility into relevant trending vulnerabilities, and you can use Leo to focus any of your feeds for faster insight into risks impacting your business’s software, hardware, and application stack. The Leo CVE Dashboard: a complete CVE overview in a glimpse.

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Saas Startups: An Upward Trend Booming in The Future

The Product Coalition

Explore the upward trends to know more. Software-as-a-service (SaaS) models, which operate on a subscription basis and are centralized and situated on a remote cloud network, are increasingly popular with businesses for a variety of factors, including flexibility and affordability. What Is Saas? — Brief

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12 Best NPS Software and Survey Tools to Consider

Userpilot

Think of Net Promoter Score (NPS) software as a tool to measure your customers’ feelings about your product, and categorize them based on their level of loyalty (promoters, neutrals, and detractors). Get real-time insights into your survey responses, with visual breakdowns of data, NPS score, and trends.

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10 Best Customer Lifecycle Management Software for SaaS

Userpilot

You can access this information through the right customer lifecycle management software. To help you, we’ve listed the 10 best customer lifecycle management platforms in the market, including key features, user reviews, and pricing. The best customer lifecycle software in the market includes: Userpilot. Get a demo.

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Ten UX/UI Design Challenges That Can Compromise Financial Apps

The Product Coalition

When it comes to building financial software, the importance of great design skyrockets. And it’s great that more open-minded companies understand how important it is to think about all social groups when it comes to using the software. How to make sure that such software products are truly universal? COP (Colombian pesos)!