Userpilot

NOVEMBER 17, 2024

These are just a few ways acting on product analytics can empower Apu, optimizing decision-making, and enabling smarter resource management. With the product usage dashboard, you can track user engagement metrics, popular pages and features, top interactions, trends, and even browser preferences. ” signs actually work.

Data Visualization 93

Data Visualization Analytic Tools Software Review Feedback Software 93

Userpilot

NOVEMBER 7, 2024

Reports & analytics : Provide tailored analytics, dashboards, and reporting capabilities to track customer engagement, identify trends , and enable data-driven decision-making for improved customer success. Reporting and dashboards for outcome tracking. Reporting and dashboards for keeping a real-time pulse on customer sentiment.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Intercom, Inc.

FEBRUARY 24, 2021

. “Conversation topics reduce the heavy lifting involved in managing conversations, so no customer gets left behind” Contextualize topics further by using visualizations of the median response time and time to close to understand where you may need to allocate further resources and training to improve performance.

Data Visualization 243

Data Visualization Reporting Tools User Testing Customer Experience 243

The Product Manager Coach Blog

FEBRUARY 4, 2025

Empower with Data and Tools Equip your teams with the resources they need to make informed decisions. Whether its customer feedback, analytics dashboards, or training in decision frameworks, make sure they have what they need to succeed. Where did delays occur? Use this insight to refine your approach.

Data Visualization 91

Data Visualization Product Manager Product Management Reporting Tools 91

Alchemer Mobile

NOVEMBER 8, 2022

” Indeed, many companies struggle to follow-up on specific customer feedback because of resource or technology constraints. Response Targeting enables you to close the feedback loop at scale, accomplished entirely from within the Apptentive dashboard. Response Targeting , new in our SDK 6.0, Apptentive SDK 6.0

Product Research 244

Product Research User Testing Feedback Software Feedback Loop 244

Sachin Rekhi

APRIL 5, 2020

Too often companies say they are data-driven but when I actually look inside to see how teams are operating, I hear anecdotes like the following: "I look at dashboards when I get a chance, but there is so much going on that I'm not looking at them regularly." "I The best place to start is not by just throwing together a dashboard of metrics.

Systems Review 196

Systems Review Software Review Data Visualization User Testing 196

Userpilot

NOVEMBER 14, 2024

Well, you can easily track the metrics from one of Userpilot’s analytics dashboards. There’s a ready-to-use Expansion Revenue & Upgrades dashboard, and you can create custom ones, too. Expansion Revenue & Upgrades dashboard in Userpilot. That’s a lot to keep a pulse on, isn’t it?

Data Visualization 105

Data Visualization Customer Experience Analytic Tools Customer Feedback 105

Sachin Rekhi

FEBRUARY 16, 2020

Regardless of the resources the product manager has at their disposal, they are solely responsible for ensuring their discovery efforts lead to unique insights that will shape the direction of the product, for summarizing and sharing those insights with the entire team, and then incorporating them into the product roadmap and product requirements.

Data Visualization 218

Data Visualization Product Research User Testing Reporting Tools 218

Alchemer Mobile

FEBRUARY 2, 2021

They focus all of their time and resources on building a great app. To make your job a little easier, we’ve curated a list of resources to the submission processes of the three most popular app stores: Apple App Store Review Guidelines. Check out our resource library for free guides to an array of popular app marketing metrics.

Feedback Software 264

Feedback Software Analytic Tools Research Software Product Research 264

Userpilot

OCTOBER 28, 2024

This survey can help you deliver tailored content to your audience with different onboarding elements: interactive walkthroughs , resource center , user onboarding checklists, tooltips, and surveys. You can also call it directly from the in-app resource center. You can do this by creating a resource center.

User Testing 105

User Testing Customer Feedback Customer Experience Onboarding KPIs 105

Intercom, Inc.

NOVEMBER 3, 2021

The team should decide on alternative ways of surfacing the information in the alert in these situations, for example, a Slack or dashboard notification, or an opened task in an issue-tracking mechanism. If it is actionable, is there a dashboard link and does it show all known potential causes?

Data Visualization 209

Data Visualization Engineering Systems Review Software Review 209

Alchemer Mobile

NOVEMBER 22, 2024

This ensures a consistent experience that builds trust and increases engagement. We truly believe our support team is unmatched, and we’ll let our G2 Reviews speak for themselves.

Feedback Software 130

Feedback Software User Testing Research Software Customer Feedback 130

Intercom, Inc.

JUNE 1, 2021

Challenge #1: Limited team bandwidth, resources, and budget. The solution: Optimize your resources with the Conversational Support Funnel. Look for something with customizable, visual dashboards that allow you to create custom reports. So how can you manage a larger volume of queries without needing to add headcount?

Data Visualization 232

Data Visualization Reporting Tools Research Software Customer Communications 232

The Product Guy

MAY 7, 2020

Often, this is due to resource constraints rather than a lack of understanding of a PM role. This includes Tech estimates (at least T-shirt sizing) and resources identified for the projects. Product definition thus varies from organization to organization which causes confusion and frustration within product organization.

Technical Review 398

Technical Review Product Manager Product Management Research Software 398

Alchemer Mobile

JUNE 4, 2019

Our SDK is instrumented into mParticle, and when a mParticle customer decides to leverage Apptentive, a switch is flipped on in their dashboard which gives them immediate access to Apptentive. This saves companies valuable time and resources. When a mParticle customer creates an event in their app, the events forward to Apptentive.

Feedback Software 240

Feedback Software Analytic Tools Data Visualization User Testing 240

The Product Coalition

DECEMBER 23, 2021

In this case, UX specialists should check that hints contain a comprehensible summary with links to external resources, if necessary. Inefficient dashboard configuration Traders often leverage dashboards to monitor data from personal accounts, control transactions and contracts, follow the latest currency market trends and shifts.

Weak Development Team 184

Weak Development Team UX User Testing Technical Review 184

Userpilot

NOVEMBER 28, 2024

Access a unified analytics dashboard that provides a clear overview of key metrics like page views, unique visitors, and bounce rate. PostHog Cloud might be a more suitable option if you’re a small team with limited resources or prioritizing rapid deployment).

Analytic Tools 105

Analytic Tools Research Software Feedback Software Reporting Tools 105

Userpilot

MARCH 30, 2025

Resource center. Dashboards. You can track key metrics on mobile engagement with custom dashboards. Not to mention that you also have to have an enterprise budget and engineering resources to spare. Custom dashboards and reports. Full-screen announcements, modals , or small banners at the top/bottom of the screen.

Data Visualization 66

Data Visualization Analytic Tools Feedback Software Reporting Tools 66

Userpilot

MARCH 5, 2025

Factors I consider when evaluating customer analytics tools Important core features Analytics dashboards : Provide real-time visualizations of key performance indicators (like active users and page views) at a glance, so you can easily track changes. Example of a Userpilot dashboard showing free trial to paid user conversion rate.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

MARCH 30, 2025

You can build onboarding carousels, push notifications, in-app messages , and surveys from a single dashboard. With all your data in one dashboard, you can measure whats working and where to improve, without relying on third-party analytics or custom event tracking setups. Use Userpilot slideouts to share tips or updates.

Data Visualization 66

Data Visualization Analytic Tools Feedback Software User Testing 66

Userpilot

MAY 29, 2024

They used Userpilot for onboarding new users, announcing updates/features, providing support through a resource center , and analyzing customer behavior data. Resource center to assist customers in-app To inform about product updates and provide support to users, Leyre created a resource center that is available 24/7 in-app.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Customer Experience 105

Intercom, Inc.

DECEMBER 10, 2021

consumers and 500 customer service workers, found that customer expectations are higher than ever – and these increased pressures have led more than half of stressed-out and under-resourced customer support reps to consider leaving their job. Monitor your most important metrics in one place with our new real-time dashboard.

Data Visualization 195

Data Visualization User Testing Reporting Tools Customer Experience 195

Alchemer Mobile

MAY 19, 2021

Our SDK is instrumented into mParticle, and when a mParticle customer decides to leverage Apptentive, a switch is flipped on in their dashboard which gives them immediate access to Apptentive. This saves companies valuable time and resources. When a mParticle customer creates an event in their app, the events forward to Apptentive.

Feedback Software 236

Feedback Software Data Visualization User Testing Customer Feedback 236

Userpilot

SEPTEMBER 2, 2024

Both provide insights into user interactions, but Hotjar allows for customizable dashboards and broader Google Analytics integration. Microsoft Clarity dashboard. Hotjar dashboard. Live dashboard : Hotjar does not let users visualize live heatmaps. These dashboards can show user feedback data like Net Promoter Score.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Intercom, Inc.

JULY 6, 2021

Invest in workforce management resources. Our EMEA Senior Manager of Customer Support Ruth O’Brien has this final piece of advice for support teams with limited resources. More importantly, how do you ensure customers are getting a consistent support experience, no matter where they’re located?

Customer Experience 232

Customer Experience Data Visualization User Testing Customer Feedback 232

Intercom, Inc.

FEBRUARY 2, 2022

Link all relevant documents and resources to provide a holistic overview of the topic. Depending on the output, the trailer can appear in different formats – from a one-page project overview to highlight reels, a dashboard, or designs. Make sure to include essential context, the problem statement and desired outcome.

Data Visualization 220

Data Visualization User Testing Technical Review Magazine 220

Userpilot

SEPTEMBER 12, 2024

Solution : To address data accuracy challenges without diverting engineering resources, Dealfront integrated Userpilot’s feedback widget. They added a ‘Report data issue’ icon to their dashboard , triggering a survey that allows users to report inaccuracies. The team added the ‘Report data issue’ icon to their dashboard.

Data Visualization 105

Data Visualization Product Research Embedded Analytics Feedback Software 105

Userpilot

JUNE 29, 2024

Ongoing maintenance without your direct involvement, ensuring you can have all internal resources focused on your core product. External training resources and technical support to help your team get started immediately. Custom analytics dashboards for tracking your key metrics in one place. Get started now.

Analytic Tools 105

Analytic Tools Data Visualization Reporting Tools Research Software 105

Intercom, Inc.

APRIL 7, 2020

This way, they have the most important information they need when they log in to our dashboard – even if they don’t check their email, which we do update them continuously through our marketing automation solution.”. For video marketing software Wistia , they’re doubling down on educational resources that take a “help first” approach.

Customer Experience 217

Customer Experience Reporting Tools Research Software Data Visualization 217

Alchemer Mobile

FEBRUARY 14, 2023

Unfortunately, organizations have become consumed with tuning and adjusting feedback dashboards in hopes that increased precision increases a bias and direction for action. Mostly, these dashboards have not moved the needle in the organization they serve.

Feedback Software 130

Feedback Software User Testing Customer Experience Customer Feedback 130

Userpilot

APRIL 21, 2024

Free up support staff to focus on more complex issues by also adding self-service resources. You should add different content types to your resource center so you can cater to each user’s learning style and preference. User experience: On a web device, you can implement a full resource center, which simply isn’t doable for mobile.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Embedded Analytics 98

Alchemer Mobile

NOVEMBER 10, 2022

Our SDK is instrumented into mParticle, and when a mParticle customer decides to leverage Apptentive, a switch is flipped on in their dashboard which gives them immediate access to Apptentive. This saves companies valuable time and resources. When a mParticle customer creates an event in their app, the events forward to Apptentive.

Feedback Software 256

Feedback Software Analytic Tools Reporting Tools Data Visualization 256

Userpilot

AUGUST 8, 2024

Talana is a company offering human resources solutions. Solution : Talana implemented Userpilot, which enabled them to create onboarding experiences, engage users with in-app communication, improve self-service support through a resource center , and track key metrics using analytics. Talana’s resource center created using Userpilot.

Data Visualization 105

Data Visualization Onboarding KPIs Analytic Tools Feedback Software 105

Userpilot

MAY 20, 2024

Create comprehensive self-service resources to enable users to solve problems independently. Offer educational resources like guides and webinars to help users maximize product value. Create a customer retention analytics dashboard to measure success across key metrics. The solution?

Data Visualization 105

Data Visualization Embedded Analytics Analytic Tools Customer Feedback 105

Userpilot

APRIL 22, 2024

You can offer in-app support through live chats, resource centers, or interactive walkthroughs. Help desks, resource centers , live chats, or any other way in which the user can seek the answers without needing a representative to intervene. Resource centers. Userpilot ‘s resource center view from the dashboard.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Userpilot

AUGUST 22, 2024

Mixpanel provides robust event analytics with features like funnel analysis , cohort analysis, A/B testing, and customizable analysis reports and dashboards. Amplitude excels in mobile and web analytics, offering deep behavioral insights, user journey mapping , A/B testing , and customizable dashboards. LogRocket’s main dashboard.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105