Userpilot

JANUARY 8, 2024

A product adoption dashboard helps you visualize key adoption metrics so you can make data-driven decisions and boost user engagement. In this article, we cover the following: Why you need a product adoption dashboard. Steps to measure adoption using a comprehensive dashboard. Build your dashboard or use a template.

Data Visualization 85

Data Visualization Onboarding KPIs Dashboard Analytic Tools 85

Userpilot

MAY 13, 2024

When it comes to product management, you need to look at different SaaS dashboard examples to see what kind of product analytics you can measure, and how. So what are the most important types of dashboards and which ones are the best for you? A SaaS (software-as-a-service) dashboard is a centralized interface within your app.

Data Visualization 84

Data Visualization Dashboard Analytic Tools Onboarding KPIs 84

The Product Coalition

MARCH 13, 2023

Marketing leader, Justin Norris shares recommendations for how to produce valuable reporting for stakeholders. Let’s say in this case, the digital product is a report. When a stakeholder requests a report, whether they tell you this or not, they made the request so they can get something done. Finalize report and launch.

Data Visualization 124

Data Visualization Reporting Tools Systems Review Software Review 124

Piyanka Jain

SEPTEMBER 18, 2020

For the past decade, in nearly every conference, the #1 problem cited by analysts and their managers has been the same: their team built the best possible model (read: analysis, dashboard, report, predictive model) but people are not using it. Why are they requesting that dashboard, analysis, or model? So don’t build it.

Data Visualization 195

Data Visualization Customer Feedback Reporting Tools Analytic Tools 195

Userpilot

NOVEMBER 29, 2023

Performance reporting is essential for product and project managers to make data-driven decisions. In this article, we explore: What performance reporting is Why it is important What to include in a performance report How to create performance reports The best analytics tools for performance reporting Let’s get right to it!

Data Visualization 91

Data Visualization Reporting Tools Analytic Tools Feedback Software 91

Intercom, Inc.

AUGUST 12, 2020

That painful choice ends today as we unveil an array of new features that range from advanced ticketing workflows to new Inbox views, from beefed-up Reporting dashboards to sophisticated asynchronous support. Sophisticated reporting for valuable insights. More knowledge brings more power with advanced reporting.

Data Visualization 249

Data Visualization Reporting Tools Customer Experience Customer Feedback 249

Userpilot

MARCH 18, 2024

In SaaS, a new user activation dashboard can become a massive product analytics tool to understand and optimize the user journey. But how can a dashboard for user activation can help you engage more users? What is a new user activation dashboard? moment ," impacting user retention and satisfaction.

Data Visualization 81

Data Visualization Onboarding KPIs Dashboard Customer Experience 81

Userpilot

MARCH 17, 2024

Analytics dashboards are visualization tools that give you an overview of key metrics. In this article, we’ll discuss 10 analytics dashboard examples. It will give you a better understanding of the type of metrics to monitor in your dashboard and help you draw product growth insights from them. Book a demo to learn more.

Data Visualization 78

Data Visualization Analytic Tools Feedback Software Dashboard 78

Sachin Rekhi

FEBRUARY 16, 2020

Execution: Metrics Dashboards. Product managers are responsible for continually assessing, reporting on, and deriving insights from the health of their product and metrics are one of the primary ways of doing so. Too many metrics as well as too few metrics are both challenges that can make dashboards ineffectual.

Data Visualization 218

Data Visualization Product Research User Testing Reporting Tools 218

Userpilot

NOVEMBER 14, 2023

Reporting vs. analytics – which should you choose for your business? While a growing number of businesses are increasingly adopting reporting and analytics , the difference between both terms can be confusing. Essentially, reports communicate information, while analytics provide context and insight. What is data reporting?

Data Visualization 91

Data Visualization Analytic Tools Reporting Tools Onboarding KPIs 91

Userpilot

JULY 14, 2024

That’s one of the questions about user activation rates that we explore in our Product Metrics Benchmark Report 2024. Companies analyzed in the Product Metrics Benchmark Report by industry. The average activation rate across the companies we studied for our SaaS Product Metrics Benchmark Report was 37.5. Book the demo!

Data Visualization 83

Data Visualization Reporting Tools Customer Experience Customer Feedback 83

Userpilot

NOVEMBER 30, 2023

Mixpanel reports help you keep track of key metrics in your product analytics portfolio. That said, there are four different types of reports that you can generate with Mixpanel in just a few clicks. TL;DR Mixpanel lets you gather, analyze, and visualize data through different types of analytics reports. Source: Mixpanel.

Data Visualization 87

Data Visualization Reporting Tools Analytic Tools Feedback Software 87

Alchemer Mobile

FEBRUARY 2, 2021

IDENTIFY INFLUENCERS AND REPORTERS. DESIGN A DASHBOARD FOR RECORDING AND ANALYZING YOUR METRICS AND KPIS. This performance dashboard lays out all of your metrics in one place to keep you both goal-oriented and accountable to your success metrics. CONTINUE TO ADD TO YOUR PERFORMANCE DASHBOARD.

Feedback Software 264

Feedback Software Analytic Tools Research Software Product Research 264

Folding Burritos

JANUARY 25, 2018

Or perhaps we’re reaching out to other teams to ask questions like: “Which bugs have been reported this week?”. Create internal dashboards, docs or wiki pages, only to realize that’s where information goes to die, because people can’t find it, don’t understand the tool or forget to go there. How’s that KPI doing?”.

Data Visualization 347

Data Visualization Product Research Feedback Software Reporting Tools 347

Intercom, Inc.

AUGUST 13, 2020

We’ve always used Intercom to provide support for our customers and, as our customer base has grown, we’ve seen first hand the needs for better reporting and workflows in Intercom. Instead of opening a browser tab for each of your team members, you can now see conversations of the teammates that report to you in one place.

Data Visualization 211

Data Visualization Reporting Tools Research Software Feedback Software 211

Folding Burritos

FEBRUARY 22, 2016

I think a data visualization dashboard would be great as a first screen in the back-office.”. Because otherwise users have to go to the reports screen, and they shouldn’t. Because they need to access each report individually, get the data from each and calculate the metrics in a spreadsheet. Why do you think that?

Analytic Tools 322

Analytic Tools Reporting Tools Data Visualization User Testing 322

Intercom, Inc.

AUGUST 31, 2021

With Intercom’s easy-to-use interface, you can set up and report on transactional messages quickly and easily, allowing you to own the process from start to finish – no coding required. I’d love to schedule a short call to walk you through your dashboard and answer any questions you may have. Message type: Chat. Audience: Users.

Messaging 218

Messaging User Testing Reporting Tools Feedback Software 218

Intercom, Inc.

JUNE 1, 2021

Not only that, but 49% say those interactions are highly complex, and 32% report that there have been more emotional customer support interactions. Look for something with customizable, visual dashboards that allow you to create custom reports. The solution: Make the switch from reactive to proactive support.

Data Visualization 232

Data Visualization Reporting Tools Research Software Customer Communications 232

UserVoice

JULY 28, 2017

You Are Not in Sales, So Stop Reporting Metrics Like You Are. While some metrics might be fascinating and useful to you or to your engineering team, you’ll need to be reporting up and out in your organization as well. You Are Not in Sales, So Stop Reporting Metrics Like You Are. What are the metrics that actually matter?

Data Visualization 252

Data Visualization User Testing Customer Experience Reporting Tools 252

Intercom, Inc.

JUNE 13, 2022

We’ve added three new updates to Surveys: advanced reporting, branching logic, and triggering Surveys via code in your mobile app. Gain deeper insights with advanced reporting for Surveys. Use advanced reporting to unlock deeper insights from your Surveys. Surveys: Now even more insightful and engaging. Satmetrix Systems, Inc.,

Data Visualization 197

Data Visualization Product Research Reporting Tools Feedback Software 197

Intercom, Inc.

DECEMBER 10, 2021

Our Holiday Shopping Experience Report, based on a survey of 1,000 U.S. Here are some of the top findings from the report – and what you need to do about them. On-time deliveries have been an issue for months for most shoppers, with almost two thirds (64%) reporting they have had items arrive later than promised in the past six months.

Data Visualization 195

Data Visualization User Testing Reporting Tools Customer Experience 195

Intercom, Inc.

APRIL 7, 2020

In our survey, nearly half (47%) of support teams report that inbound volume has increased since the outbreak and by an average of 51% above their normal volume. Support teams who use proactive messaging report that inbound volume has risen by just 38%, compared to an increase of 72% reported by teams who don’t”.

Customer Experience 217

Customer Experience Reporting Tools Research Software Data Visualization 217

Intercom, Inc.

APRIL 13, 2021

It underpins a whole host of core Intercom features – Inbox Views , API , Articles , the user list, Reporting , Resolution Bot , and our internal logging systems. Architecture of the system. Key automation workflows.

Reporting Tools 249

Reporting Tools Data Visualization Customer Experience User Testing 249

Alchemer Mobile

NOVEMBER 10, 2022

Our SDK is instrumented into mParticle, and when a mParticle customer decides to leverage Apptentive, a switch is flipped on in their dashboard which gives them immediate access to Apptentive. Apptentive also offers “codeless integration” through mParticle, without requiring customers to create a new series of events within their apps.

Feedback Software 256

Feedback Software Analytic Tools Reporting Tools Data Visualization 256

Alchemer Mobile

JUNE 17, 2024

Instantly turn qualitative feedback data into trackable, actionable insights Pulse removes all the pain of costly, time-consuming manual text feedback analysis with powerful reports that show you exactly how customer sentiment impacts every aspect of your business.

User Testing 130

User Testing Customer Feedback Feedback Software Data Visualization 130

The Product Coalition

SEPTEMBER 29, 2022

Today, almost any SaaS platform offers a reporting or insights module. Customers are frustrated because the reports don’t present the data they really need. Lack of customization options 46% of SaaS platforms don’t offer an interface to edit dashboards or create custom reports. What do they like?

Analytic Tools 111

Analytic Tools Data Visualization Research Software User Testing 111

The Product Coalition

DECEMBER 29, 2021

It Has an Influential Dashboard With Well-organised Test Case Management Testers sometimes tell each other to attain an update on the status of the project. An efficient and immersive dashboard is a very ideal test management platform that provides you a complete overview of the condition of the complete project when linked.

Data Visualization 132

Data Visualization Reporting Tools User Testing Startups 132

Intercom, Inc.

JULY 6, 2021

Some of that team reported to different managers in EMEA and/or AMERs West based on time zone. We also track and report on productivity metrics like conversations per hour and subsequent response time, but believe there are no perfect metrics.

Customer Experience 232

Customer Experience Data Visualization User Testing Customer Feedback 232

Userpilot

MARCH 7, 2024

These tools monitor user journeys and offer other visualization reports to help companies make informed decisions. Web analytics tools report important statistics on a website , such as where visitors came from, how long they stayed, and how they navigated the website. Engagement reports. Analytics dashboards.

Data Visualization 92

Data Visualization Analytic Tools Reporting Tools Research Software 92

Intercom, Inc.

AUGUST 18, 2020

New reporting metrics for more detailed insights. Three new dashboards for conversations, support effectiveness, and team performance give you the ability to see what type of issues are taking up the most time, monitor your team’s workload, and optimize your support team’s performance.

Data Visualization 197

Data Visualization Article User Testing Customer Feedback 197