Userpilot

JUNE 17, 2024

With the right survey questions, you can gain insights into what your customers like and dislike about your brand, products, and services. Effectively analyzing data from your user feedback will also help you eliminate assumptions and create marketing strategies that positively impact your audience. Book a demo today!

Data Visualization 105

Data Visualization Product Research User Testing Analytic Tools 105

Userpilot

FEBRUARY 20, 2024

A product roadmap is a general term for a plan that highlights the direction, vision , priorities, and progress of a product’s development over time. Here, the product manager mainly makes decisions based on intuition, customer feedback or (requests), and market trends. How is a data product roadmap different?

Data Visualization 105

Data Visualization Feedback Software User Testing Research Software 105

Userpilot

MAY 30, 2024

Looking to track and improve customer sentiment for your brand? This article provides a detailed guide, covering: What is customer sentiment, and why does it matter for your bottom line? Proven methods to collect valuable customer feedback , from surveys to social media monitoring. Identify product enhancement opportunities.

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization Research Software 105

Userpilot

JULY 16, 2024

TL;DR Technical product management combines business acumen with technical expertise to drive the development of products. A traditional product manager prioritizes understanding customer needs and market trends. Develop the product vision and expand on the strategy.

Analytic Tools 111

Analytic Tools Research Software Data Visualization Feedback Software 111

Userpilot

MARCH 10, 2024

Cohort analysis enables you to see how different segments engage with your product. Feature and event reports help you dive deep into the performance of individual features and custom events. A/B tests help you test two or more variations of UX to find the one that’s better aligned with your users’ preferences.

Data Visualization 105

Data Visualization User Testing Customer Feedback Customer Experience 105

Userpilot

APRIL 16, 2024

Create data-driven product strategies – End-user behavior analytics takes the guesswork out of product development. Whether you want to release a new feature or launch an upgrade, you can use a ton of data to make user-centric decisions. They give you an overall idea of customer experience.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Userpilot

MAY 28, 2024

Teresa Torres is a renowned author, speaker, and product discovery coach. She promotes a structured, sustainable approach to continuous discovery, enabling product teams to integrate customer feedback into their daily decision-making processes. You can buy the book here. Continuous Discovery Habits by Teresa Torres.

Data Visualization 104

Data Visualization Product Research Books Feedback Software 104

The Product Coalition

OCTOBER 5, 2020

Key Tasks User issues reports. Identify, investigate, prioritize, and publish analyses on user issues to speed issue resolution. Product health tracking. Identify key quality metrics and create dashboards to track real-time product health. Product Specialists (PS). Product Development Specialist (PDS).

Embedded Analytics 167

Embedded Analytics Data Visualization Reporting Tools Weak Development Team 167

Userpilot

JULY 22, 2024

Design an effective product strategy. Choose a positioning strategy based on price, competitors, quality, features, or benefits. Create a clear, concise, and compelling product positioning statement. Monday.com was positioned as a “Work OS” with high customization and intuitive visuals.

Research Software 103

Research Software Positioning Data Visualization Definition 103

Birst BI

DECEMBER 18, 2018

Historically, business users have been presented with dashboards that describe the current state of a KPI, i.e. Net Profitability, Customer Retention, and more. AI does this in two ways: By making it easier to use and by identifying actionable insights for the non-technical user. Reserve your spot! How does it work?

Data Visualization 89

Data Visualization Analytic Tools Artificial Inteligence KPI 89

Userpilot

JULY 23, 2024

Userpilot is an all-in-one growth platform that can assist you through the product development lifecycle with features like user feedback surveys, funnel analytics, analytics dashboards, and onboarding UI patterns. Features and events dashboard in Userpilot. How long does the product development life cycle take?

Analytic Tools 109

Analytic Tools Feedback Software Research Software Data Visualization 109

Sachin Rekhi

JUNE 18, 2015

Over the past year at LinkedIn I developed a strong appreciation for using Net Promoter Score (NPS) as a key performance indicator (KPI) to understand customer loyalty. Net Promoter Score (NPS) is a measure of your customer's loyalty, devised by Fred Reichheld at Bain & Company in 2003. How NPS is Calculated. Additional NPS Questions.

Product Research 129

Product Research Customer Experience User Testing KPI 129

ProductPlan

SEPTEMBER 2, 2022

For our ProductPlan customers, if you have questions about our pricing plans or want to see a demo, you can reach out to your Customer Success Manager, or you can schedule a demo here. Disclaimer: These are all actual statements our customers made when we spoke to them about their launch process! Of course, it’s a mess.

Reporting Tools 98

Reporting Tools Customer Communications Research Software Marketing 98

Userpilot

FEBRUARY 8, 2021

Why is customer segmentation so important for your SaaS? A small number of customers could be your main contributors to revenue and have the highest growth potential. Yet, you might be focusing on the larger group of customers that helped establish your product but are slowing churning. What is Customer Segmentation?

Analytic Tools 98

Analytic Tools Research Software Data Visualization Customer Experience 98

ProductPlan

FEBRUARY 8, 2022

Product management owns the product roadmap, and their most important stakeholder is the product’s users/customers. As product management has evolved, so has the scope and scale of the role. Or it could simply come with the product management teams themselves realizing they need more help and structure.

Data Visualization 105

Data Visualization Feedback Software Reporting Tools Research Software 105

ProductPlan

FEBRUARY 8, 2022

Some early warning signs that product managers are spread too thin, and it’s time to consider product ops include: No longer capable of managing the product management toolset themselves. Inability to process and learn from the flood of customer feedback and data pouring in.

Data Visualization 104

Data Visualization Reporting Tools Feedback Software Analytic Tools 104

Userpilot

MARCH 19, 2024

Activity patterns identify contexts in user behavior, helping you make informed decisions to improve user experience. Benefits of tracking user behavior data : Understand current usage patterns. Increase product stickiness. Identify and remove friction. Create data-driven product strategies.

Data Visualization 104

Data Visualization Analytic Tools Feedback Software User Testing 104

Userpilot

JANUARY 11, 2024

Solution : create an outcome-based roadmap by identifying customer needs and wants. The Counting House : an obsession with internal metrics, like customer retention , can make teams lose sight of delivering customer value. The Ivory Tower : teams that stop consulting customers build products that don’t meet market needs.

Data Visualization 119

Data Visualization Feedback Software Analytic Tools User Testing 119

Lenny Rachitsky

APRIL 9, 2024

I once defined the job of a product manager as to “ deliver business impact by marshaling the resources of your team to identify and solve the most impactful customer problems. Here’s the day-to-day product-shaping work of a PM, and how I believe AI will impact it: 1.

Data Visualization 133

Data Visualization Product Manager Product Management Research Software 133

Userpilot

NOVEMBER 30, 2023

TL;DR The UX research process is a sequence of steps to collect and analyze data on user interactions with the product to better understand their needs and preferences. It’s essential to build user-friendly products that satisfy their needs and offer a positive customer experience.

Product Research 104

Product Research User Testing Research Software Data Visualization 104

Userpilot

SEPTEMBER 10, 2024

TL;DR Digital adoption : Ensure users extract full value from your product features by measuring active users, feature usage, and product stickiness. Customer onboarding : Enhance the onboarding process using personalized experiences, checklists , and in-app guidance. Tracking product adoption with Userpilot.

Data Visualization 111

Data Visualization Analytic Tools Feedback Software Product Research 111

Userpilot

JULY 18, 2023

Fear not though, as our product management software guide will give you insights into some of the best-in-class applications that will boost your team performance and help you build successful products! Roadmapping software visualizes and plans product development over time, facilitating coordination and alignment across teams.

Analytic Tools 98

Analytic Tools Feedback Software Research Software Reporting Tools 98

Userpilot

JUNE 17, 2024

Meanwhile, a sales-led strategy is all about nurturing prospects, scaling the sales team, reaching out, and closing deals as a means of growth. There are three pillars for building an effective product-led growth strategy: Customer Acquisition : Attract users through the product’s intrinsic value and features.

Analytic Tools 103

Analytic Tools User Testing Onboarding KPIs Customer Experience 103

Userpilot

JULY 17, 2024

TL;DR Product management principles serve as the guiding core of your product. They ensure that your product abides by its basic values. But, they are different from the product vision. You must know your customers extremely well. Leverage user research , conduct interviews, and track reviews for this.

Data Visualization 104

Data Visualization Product Research User Testing Analytic Tools 104

Userpilot

MAY 30, 2024

TL;DR A customer feedback loop is a process where feedback from users is collected, analyzed, and applied to improve a product. Implementing a customer feedback loop helps you identify and address customers’ needs. This boosts customer satisfaction and fosters loyalty and trust. The steps include: 1.

Product Research 104

Product Research Feedback Loop Feedback Software User Testing 104

Userpilot

NOVEMBER 29, 2023

It’s essential to choose product research tools that can provide the right insights for your business objectives, deliver high-quality data, are customizable, are easy to use, integrate with your tech stack, and offer great customer support. It mitigates risks by guiding product development and launches with data-driven insights.

Research Software 104

Research Software Data Visualization Feedback Software Analytic Tools 104

Userpilot

JANUARY 9, 2023

Product personas help product managers keep alignment between the product and its vision. Building user personas helps the entire team better understand user needs and build solutions that satisfy them well. Customer and market research that goes into building product personas also drives feature development.

Feedback Software 98

Feedback Software Research Software Analytic Tools User Testing 98

Amplitude

MARCH 12, 2019

Our data-savvy customers who already used data storytelling with their teams faced a key challenge: the context they shared around their analyses all lived outside of Amplitude, in Slack, a slide presentation, lengthy email threads, or Confluence. Having information fragmented in multiple locations like this was a major pain point.

Data Visualization 94

Data Visualization Embedded Analytics User Testing Customer Feedback 94

Userpilot

JUNE 6, 2023

While product analytics focuses primarily on what happens inside the product, the focus of marketing analytics is mostly on the ‘outside’ – customer acquisition, conversion , and retention. The choice depends on the aspect of the customer journey you’re focusing on, your role, and your goals.

Data Visualization 88

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 88

Userpilot

OCTOBER 5, 2023

TL;DR The CAC payback period measures the time it takes for a company to recover the money invested in new customer acquisition. This metric helps SaaS companies choose the most effective customer acquisition channels , diagnose inefficiencies in customer retention strategies , and inform pricing decisions.

Feedback Software 105

Feedback Software Onboarding KPIs Analytic Tools Customer Experience 105

Userpilot

JANUARY 16, 2024

Use ChatGPT to understand the motivations, goals, and frustrations of your users. Create detailed user personas and craft targeted stories for these personas. Task it with analyzing customer feedback, customer data, and more, to identify trends and patterns. Prompt : Here is some feedback from our customers.

ChatGPT 105

ChatGPT Data Visualization Onboarding KPIs Research Software 105

Userpilot

JANUARY 14, 2024

A degree in business, marketing, computer science, engineering, and data science can give you the foundation for a typical career path in product management. Many product leaders have a background in development, marketing , sales, customer support , UX design , and data management. Core product manager skills.

Data Visualization 105

Data Visualization Analytic Tools Research Software Feedback Software 105

Userpilot

NOVEMBER 21, 2022

Whether you need a product launch manager or not depends on the size of your organization. Large organizations frequently releasing a lot of products will benefit from their expertise. Before the release, the product launch manager is involved in market and customer research. Product launch manager job description.

Product launches 98

Product launches Product Research User Testing Research Software 98

Userpilot

JULY 14, 2023

TL;DR A product analytics framework is a system for analyzing user interactions with a product to understand their needs and preferences, inform decision-making, and improve user experience. Funnel analysis analyzes user progress at key stages in the user journey, identifying bottlenecks or drop-offs.

Analytic Tools 96

Analytic Tools Data Visualization Feedback Software Research Software 96

Userpilot

JANUARY 26, 2024

In this article, we share 11 tried and tested tactics for product managers who want to up their PLG game. TL;DR Product-led growth (PLG) is a go-to-market strategy where the product is the main driver of customer acquisition , adoption, and account expansion. Let's dive in! How do these growth models differ?

Analytic Tools 103

Analytic Tools Feedback Software Data Visualization User Testing 103

Userpilot

SEPTEMBER 11, 2023

A product launch is a coordinated three-phase plan to successfully introduce a new product to the market. A successful product launch strategy creates a substantial buzz around a product and attracts the right kind of customers. Different types of product launches Each product launch is different.

Product launches 105

Product launches Product Research Data Visualization Research Software 105

Gainsight

SEPTEMBER 28, 2022

By revamping their product strategy, companies can lower the cost of customer acquisition with low-touch onboarding strategies and also increase revenue retention with stickier products, helping to unlock new ways to scale up and sustainably grow revenues. Stay focused on stickiness.

Analytic Tools 52

Analytic Tools Feedback Software Roadmap Data Visualization 52