Userpilot

SEPTEMBER 2, 2022

On the hunt for the best instructional design software to create course content and engage learners? In this article, we cover: How SaaS companies can use instructional design software to increase product adoption. What to look for in the right instructional design tool. The top ten instructional design tools on the market.

Analytic Tools 87

Analytic Tools Feedback Software Reporting Tools Software Review 87

Userpilot

FEBRUARY 24, 2023

We’re having a closer look at the key Appcues analytics features, discussing their pros and cons, and checking out a few user reviews. Userpilot is an alternative adoption tool that offers more comprehensive analytics features at a lower price point. The NPS dashboard in Userpilot is more detailed.

Data Visualization 82

Data Visualization Analytic Tools Onboarding KPIs Software Review 82

Userpilot

AUGUST 20, 2024

Cons : Amplitude can be expensive due to event-based pricing, has a steep learning curve, lacks templates, and depends heavily on technical resources. Consider an alternative if you need an all-in-one platform, qualitative data, no-code solutions, or a more cost-effective option. Positive Amplitude’s review.

Data Visualization 84

Data Visualization Analytic Tools Feedback Software Reporting Tools 84

Userpilot

JULY 21, 2024

Data scientists have a plethora of tools at their disposal to analyze and interpret data effectively: Userpilot is a no-code tool for product analytics, while Tableau and Power BI excel in data visualization and business intelligence, etc. Looking into tools for data scientists? new features, pricing models).

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

APRIL 17, 2024

If so, you need to invest in the right customer insight tools. These tools are perfect for providing valuable customer insights to make product improvements and optimize your customer experience. If you want to get started with Userpilot as your insight tool, book a demo now. Read on to learn more.

Data Visualization 75

Data Visualization Analytic Tools Feedback Software Reporting Tools 75

Userpilot

JANUARY 17, 2022

Looking for the best NPS surveys software to help you understand customer sentiment and improve customer loyalty with just one simple survey? That’s why we’re taking a look at the best NPS software so you can find the best match for your business and get on the road to sending those insightful surveys!

Feedback Software 89

Feedback Software Analytic Tools Data Visualization Software Review 89

Userpilot

OCTOBER 24, 2022

In this article, you’ll learn how to build a successful NPS program, and what tools you can use to collect customer feedback accurately. An NPS program is a tool that allows you to conduct NPS surveys and collect feedback from users. The three best tools to create an NPS program without coding are Userpilot, Qualaroo, and InMoment.

Feedback Software 85

Feedback Software Analytic Tools Research Software Software Review 85

Userpilot

FEBRUARY 15, 2024

Having funnel analysis tools that provide comprehensive analytical insights about where and why users drop off will solidify your business’s competitiveness in the long term. In this article, we’ve compiled our favorite software and conducted an in-depth review for each, highlighting their main analytics features and pricing.

Analytic Tools 86

Analytic Tools Data Visualization Feedback Software Reporting Tools 86

Roman Pichler

APRIL 13, 2021

To do so, I might measure market share, for instance, by tracking the product’s position in the appropriate app store. But if the team motivation is declining—as people are being overworked or stressed—or if the code quality is deteriorating—as bugs are accumulating and the code complexity is increasing, alarm bells should go off.

Feedback Software 254

Feedback Software Data Visualization Analytic Tools Research Software 254

The Product Coalition

JANUARY 15, 2021

In Aug 2020, Google Play released the In-App Review API which lets app developers prompt users to submit Play Store ratings and reviews for the app without the inconvenience of navigating outside of the app or game. Once submitted, the review is sent to the Play Store and eventually displayed.

Feedback Software 129

Feedback Software Systems Review Software Review Reporting Tools 129

Userpilot

AUGUST 15, 2022

Today’s businesses use numerous sentiment analysis tools to figure out the different emotions that customers go through while exploring your products and services. With fine-grained analysis, you can determine whether a piece of content is perceived as very positive, positive, neutral, negative, or very negative by people.

Feedback Software 86

Feedback Software Data Visualization Analytic Tools User Testing 86

Userpilot

SEPTEMBER 24, 2020

If you’re looking for the best NPS tools, you’ve come to the right place. In this blog, we’ll not only discuss the features you need to look for in NPS tools, but also how to use them to make most out of your survey. In this post – we are going to show you how to make the most out of it – with the right tools.

Analytic Tools 80

Analytic Tools Feedback Software Data Visualization Software Review 80

Userpilot

APRIL 6, 2023

So in this post, we’re giving away all our tactics for collecting in-app feedback and sharing the tools you can use to make the most out of it without coding. And it includes both positive and negative customer feedback , user data, and more. It includes both positive and negative customer feedback , user data, and more.

Feedback Software 67

Feedback Software Analytic Tools Research Software Data Visualization 67

Userpilot

JUNE 6, 2024

You can also analyze qualitative feedback using automated survey tools. First, you’ll need a tool to collect the survey. Then, you can use text analysis to create and assign tags and visualization tools to easily explore the data. One tool you can use for all phases of the process is Userpilot.

Data Visualization 59

Data Visualization Feedback Software Analytic Tools Research Software 59

Userpilot

OCTOBER 20, 2023

You can collect feedback for analysis through in-app surveys, online reviews, social media mentions, and customer interviews. Tools like Userpilot, Brand24, and MonkeyLearn can help you conduct your sentiment analysis more efficiently, plus gather more detailed insights. Social media mention/reach reporting dashboard.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Customer Satisfaction 52

Userpilot

OCTOBER 17, 2023

Online reviews to understand attributes that customers value most, such as specific features, ease of use, customer support, pricing, and so on. Competitor reviews to identify where your competitors are delighting or disappointing their audience. Since you need the right tools to follow a customer insights strategy.

Data Visualization 76

Data Visualization Analytic Tools Research Software Feedback Software 76

Userpilot

FEBRUARY 29, 2024

To make your life a little bit easier and help you choose the best product analytics tool for your SaaS, we’ve produced a guide of 14 excellent analytics platforms available on the market in 2024. TL;DR Customer analytics platforms are specialized tools that allow you to collect and analyze data. Let’s dive in!

Data Visualization 84

Data Visualization Analytic Tools Feedback Software Reporting Tools 84

Userpilot

APRIL 6, 2023

So in this post, we’re giving away all our tactics for collecting in-app feedback and sharing the tools you can use to make the most out of it without coding. And it includes both positive and negative customer feedback , user data, and more. It includes both positive and negative customer feedback , user data, and more.

Feedback Software 52

Feedback Software Analytic Tools Research Software Data Visualization 52

Userpilot

DECEMBER 9, 2021

In the competitive world of SaaS products, product positioning is definitely something your product marketing team can’t afford to ignore. Let’s have look at what product positioning actually is, what it involves, the benefits of effective positioning, the strategies you can employ, and the risks of ignoring all the wisdom in this article.

Research Software 91

Research Software Feedback Software Analytic Tools Positioning 91

The Product Coalition

JANUARY 6, 2023

This article will take you through the mobile app tracking process from start to finish, the best practices for mobile application tracking, and the best mobile app tracking tools to do so. You have to integrate the SDK (Software Development Kit) of the mobile app analytics solution into your mobile app. What is Mobile App Tracking?

Analytic Tools 126

Analytic Tools Data Visualization Onboarding KPIs Customer Feedback 126

Userpilot

AUGUST 28, 2024

Use data effectively : Leverage data analysis tools to gather insights and make informed decisions. Looking into tools for customer experience analysts? In the SaaS industry, they analyze customer data, feedback, and behaviors to enhance user satisfaction and retention, ensuring the software meets user needs and expectations.

Data Visualization 52

Data Visualization Customer Experience Analytic Tools Feedback Software 52

Userpilot

JANUARY 3, 2023

Are there any special tools I can use? Prevent negative reviews. Best tools for identifying churn: Userpilot , Hotjar, and Baremetrics. Identifying churn risk helps you prevent customer attrition due to factors under your control. Prevent negative reviews. However, this can be tricky if you’re new.

Feedback Software 76

Feedback Software Analytic Tools Research Software Data Visualization 76

Userpilot

SEPTEMBER 19, 2024

In contrast, more experienced customers who are switching over from using similar tools likely want a streamlined onboarding flow that gets straight into the nitty-gritty. NPS dashboard in Userpilot. Then, you can segment them and trigger a flow, asking them to leave your product a positive review.

Data Visualization 72

Data Visualization User Testing Customer Experience Research Software 72

Userpilot

MAY 20, 2024

Higher scores indicate more positive customer feelings and benchmarks differing across sectors (in SaaS being 40). Here are the steps to perform a customer sentiment analysis: Invest in sentiment analysis tools to gather and analyze feedback accurately with features like real-time analysis and multi-source integration.

Data Visualization 83

Data Visualization Feedback Software Customer Feedback Customer Experience 83

Userpilot

MAY 30, 2024

Understand positive sentiment drivers and boost customer loyalty. How to conduct customer sentiment analytics: Get equipped with the right customer sentiment analysis tools. Collect customer feedback via multiple channels (surveys, user interviews, social media reviews, and so on). Identify product enhancement opportunities.

Analytic Tools 82

Analytic Tools Feedback Software Data Visualization Research Software 82

Userpilot

APRIL 7, 2023

This post will take you through the 5 types of B2B insights, discuss the methods of collecting them, and show you the best tools for analyzing customer sentiment. Collect market research insights from industry reports, census data, Google trends, user persona canvas and surveys, social listening, discovery interviews , and customer reviews.

Data Visualization 80

Data Visualization Analytic Tools Feedback Software Research Software 80

Userpilot

SEPTEMBER 22, 2021

To do that, you need the best engagement tools. In this article, we discuss what engagement tools are and why you need them for your SaaS. Engagement tools are software applications that help to facilitate and encourage two-way interactions between your SaaS and its customers. What are engagement tools?

Analytic Tools 83

Analytic Tools Feedback Software Data Visualization Reporting Tools 83

Userpilot

JUNE 17, 2024

Effectively analyzing data from your user feedback will also help you eliminate assumptions and create marketing strategies that positively impact your audience. Code qualitative data to identify trends and patterns. Creating coded responses can help you identify the most common themes and areas that require the most attention.

Data Visualization 85

Data Visualization Product Research User Testing Analytic Tools 85

Userpilot

SEPTEMBER 5, 2021

Are you looking for the best strategies on how to market software products? Marketing software products can be challenging with the abundance of tools out there saying they do everything for everyone. How is marketing for software products different? What does a software marketing strategy for SaaS looks like?

Feedback Software 82

Feedback Software Analytic Tools Research Software Software Review 82

Userpilot

APRIL 22, 2024

Encouraging referrals and reviews to expand word-of-mouth. The best customer success tools include Userpilot, ChurnZero, and Gainsight. Implement the customer success best practices with Userpilot code-free. Announcing new features contextually to specific user segments to increase their adoption. Book a demo to give it a try.

Analytic Tools 69

Analytic Tools Feedback Software Research Software Customer Experience 69

Userpilot

MARCH 3, 2022

Knowledge bases can become one of your most effective tools for answering your users’ questions, reducing pressure on your support team – and ultimately enhancing the customer experience. Knowledge bases are a valuable tool in building that understanding. Reduce customer churn due to friction. Ready to get started?

Analytic Tools 85

Analytic Tools Feedback Software Data Visualization Customer Experience 85

Userpilot

JANUARY 9, 2024

Review and analyze to identify improvement opportunities. There are several UX audit tools to consider when looking for options. Heatmaps Heatmaps are visual, color-coded representations of user reactions on various points and pages of your website or product. Put it all together in a shareable UX audit report.

Analytic Tools 85

Analytic Tools Feedback Software Research Software Data Visualization 85

Userpilot

MARCH 22, 2021

The world of software is crowded with a variety of product marketing tools that are ‘supposed’ to transform your workflow. But more often than not, so many of these tools end up being more work to set up, maintain or use. Product Marketing Tools Overview. Why Use Product Marketing Tools ? Ready to dive in?

Analytic Tools 97

Analytic Tools Feedback Software Research Software Data Visualization 97

Userpilot

JUNE 21, 2021

The Net Promoter Score (NPS) captures your user sentiment and informs you how likely your users are to recommend your tool to their friends. But what is the best NPS feedback software for this task? Use the table of contents below to jump straight to the tool comparisons if you don’t need to know what NPS is and how it’s calculated.

Feedback Software 52

Feedback Software Analytic Tools Data Visualization User Testing 52

Userpilot

APRIL 9, 2024

Renowned for its robust analytics and mobile app support, Pendo provides interactive in-app guides and retroactive analytics, positioning itself as a top choice for enterprises looking for comprehensive mobile onboarding solutions. They also offer feedback features and analytics to support data-driven decision-making.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Customer Communications 52

Mixpanel

APRIL 18, 2024

Further, most B2B tools are productivity-boosting tools, which means when you do launch a new feature, you don’t always want to try to drive adoption with what could be noisy in-product messaging or tours. This is crucial because it determines how we might position and market that feature, how we enable our sales team, and so on.

Data Visualization 101

Data Visualization B2B User Testing Customer Feedback 101

Userpilot

NOVEMBER 15, 2021

In this blog post, we’re going to break down the pros and cons of using UserGuiding as an onboarding and engagement tool for SaaS and give you the best alternatives that may fit your specific needs and use cases. UserGuiding is a no-code tool for user onboarding. The tool can get a bit buggy. UserGuiding reviews.

Analytic Tools 80

Analytic Tools Feedback Software Reporting Tools Onboarding KPIs 80