Intercom, Inc.

AUGUST 13, 2020

It not only scours inbound conversations for duplicates but examines replies to outbound messages as well. In the past, we managed our Support team’s reporting through Tableau and relied on custom SQL queries to populate our dashboards that were tracking individual and team-level metrics.

Data Visualization 211

Data Visualization Reporting Tools Research Software Feedback Software 211

Intercom, Inc.

JULY 31, 2018

Until now, our app store has lived behind closed doors within the Intercom product dashboard. As well as a simple dashboard for managing your apps, you can now get a free developer workspace to build and test your apps in a safe environment. From today, we’re opening the app store up to the public.

Feedback Software 106

Feedback Software User Testing Customer Feedback Data Visualization 106

Userpilot

AUGUST 22, 2024

Amplitude dashboard. As Userpilot supports custom analytics dashboards , you can view all the relevant event data and reports in one place without switching between screens or tools back and forth. Custom analytics dashboard in Userpilot. Event dashboard in GA4. Attribute conversions to specific events. The best part?

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Intercom, Inc.

SEPTEMBER 7, 2022

Intercom’s outbound SMS messages from the Inbox enables you to have truly two-way interactions with your customers. Now, the teammates tab in the real-time dashboard supports a breakdown by reason function to help you see this information instantly. Provide an omnichannel experience with two-way SMS conversations from the Inbox.

Data Visualization 118

Data Visualization Embedded Analytics Customer Experience Product Research 118

Userpilot

APRIL 7, 2024

Analytics dashboards. Userpilot's analytics dashboard lets teams place relevant metrics (such as active users , session duration , feature adoption , etc.) into different dashboards for their convenience. In a future update, Userpilot will offer dashboard customizability that will let teams house metrics of their choosing.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

eG Innovations

FEBRUARY 14, 2023

Utilized SNAT ports (%) A standard load balancer reports the number of outbound flows that are masqueraded to the Public IP address frontend. This metric can give an indication of how heavily your application is relying on SNAT for outbound originated flows. Counters for successful and failed outbound SNAT flows are reported.

Data Visualization 52

Data Visualization Reporting Tools Outbound Analytic Tools 52

Intercom, Inc.

NOVEMBER 28, 2018

This is a complete solution for sales teams making outbound calls. Use DocSend to send case studies, presentations and other content – and then track prospect engagement in its dashboard. Alternative tools that we love. Sales collateral is now in the cloud and easy to track. Outreach.io.

Data Visualization 192

Data Visualization Analytic Tools Research Software Feedback Software 192

Intercom, Inc.

DECEMBER 6, 2019

Simply navigate to “Outbound” in your Intercom dashboard, click on “new mobile push,” as shown in the photo below: You can A/B test different message variables, choose where to direct your customers (i.e. different pages on your site), select a target audience, set goals for your messages, and schedule them accordingly.

User Testing 138

User Testing Marketing Customer Experience Data Visualization 138

Userpilot

JANUARY 19, 2022

Enable Userpilot integrations in one click directly from your dashboard with: Segment , Amplitude , Google Analytics , Google Tag Manager, Heap, Intercom , Kissmetrics, Mixpanel. Open the Help Widget and chat with us directly from your Userpilot Dashboard ( log in here ). Intercom dashboard. Heap dashboard powered by Userpilot.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Technical Review 98

Userpilot

MAY 2, 2022

To create a new survey in Intercom, go to Outbound. Userpilot NPS Survey Dashboard. The accuracy of your NPS results will depend on how well you’ve designed the survey. The section below shows how Intercom users can get started with their survey. Step #1: Click “new survey”. Step #2: Start from scratch or choose a template.

Feedback Software 98

Feedback Software Product Research Data Visualization Reporting Tools 98

Userpilot

MARCH 23, 2023

Userpilot ’s in-app analytics dashboard. Streamline sales processes Whether you’re running a product-led business or relying on outbound sales, your processes need to be as streamlined as possible to maximize and track conversions. This will help you measure loyalty, spot trends, and drive product-led growth.

Analytic Tools 98

Analytic Tools Data Visualization Customer Experience Reporting Tools 98

Userpilot

AUGUST 14, 2023

For example, you could use SSO to allow for a frictionless signup process, but also trigger a welcome survey once users get into your product’s dashboard. Clicks on outbound and inbound links. Additionally, make sure you’re balancing the friction during this stage. Creating a welcome survey on Userpilot. Tracking events on GA4.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Customer Feedback 98

Userpilot

JANUARY 26, 2024

They rely on outbound techniques and personalized communication to identify leads and build relationships that gradually lead to deals. Userpilot Features and Events dashboard. This means that monetization happens later in the product lifecycle after the users have experienced the product value through free usage.

Analytic Tools 103

Analytic Tools Feedback Software Data Visualization User Testing 103

Userpilot

JUNE 24, 2024

It involves the design, deployment, and monitoring of inbound and outbound communications, ensuring they are consistent, personalized, and effective across all platforms. This means: CCM involves outbound communications such as emails and messages, whereas CRM is about customer information and interactions. Zendesk dashboard.

Customer Communications 59

Customer Communications Analytic Tools Feedback Software Research Software 59

Userpilot

AUGUST 7, 2019

If you have multiple dashboards in your products, you can build product tours for each of these dashboards, but you should only show them when the user starts to use these dashboards. We then review how we met their expectations on the Business Review call in the 3rd month and we simply help them build their outbound strategy.

Customer Experience 68

Customer Experience Feedback Software User Testing Customer Feedback 68

Andrew Chen

MARCH 18, 2019

It’s to verify that your strategy is working — having a lot of dashboards is no substitute for strong product insight and strategy. Stay outbound. Some people say to stay off Twitter and forget the distraction. I say the opposite – find interesting, knowledgeable people from social media, and DM them to meet in person.

User Testing 94

User Testing Data Visualization Customer Experience Customer Feedback 94

Userpilot

NOVEMBER 6, 2020

Canva boasts a rather bold statement ‘Design Anything’ on its dashboard. It also has an in-built autoresponder, which means you don’t need to faff around plugging your email marketing tool in if you’re in a hurry. And the pricing, again, won’t break your budget: Graphics, Sales Enablement Assets.

Analytic Tools 76

Analytic Tools Feedback Software Data Visualization Reporting Tools 76

Usersnap

JANUARY 20, 2023

It offers an easy-to-use and unlimited-seats dashboard to track incoming tickets, assign agents, and reply to customers (which are sent back to your users by email). Project management dashboard – assign tickets, tag teammates, and communicate with internal notes to enhance collaboration.

Feedback Software 52

Feedback Software Analytic Tools Research Software Reporting Tools 52

Userpilot

MAY 24, 2019

It also means that your salespeople are caught up in demos when they could be doing some outbound work. Prospects (or anyone interested) can take a look at these startups’ Baremetrics dashboard. Even if your salespeople did nothing but demos all day, each of them could probably only manage seven or eight.

Analytic Tools 76

Analytic Tools Demo Customer Experience Data Visualization 76

Userpilot

SEPTEMBER 27, 2024

This data can then be visualized through customizable dashboards , where you can monitor key performance indicators, track user progress, and generate reports to share with your team. Pendo Dashboards on Pendo. UserGuiding Dashboards on UserGuiding. Vidyard (Freemium) The dashboard on Vidyard.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

JUNE 29, 2023

It offers two-directional integration with HubSpot and improves your outbound prospecting performance. Share reports and dashboards to your Slack channel. Calendly and HubSpot integration Calendly and HubSpot integration. Calendly is an online appointment scheduling software. Pricing Free: $0/month Standard: $6.67/month out of 5 in G2.

Analytic Tools 52

Analytic Tools Reporting Tools Data Visualization Customer Experience 52

Andrew Chen

MARCH 18, 2019

It’s to verify that your strategy is working — having a lot of dashboards is no substitute for strong product insight and strategy. Stay outbound. Some people say to stay off Twitter and forget the distraction. I say the opposite – find interesting, knowledgeable people from social media, and DM them to meet in person.

User Testing 40

User Testing Data Visualization Customer Experience Customer Feedback 40

Userpilot

JULY 24, 2023

While outbound marketing strategies like email may not be as popular an acquisition method for SaaS companies, it has a fairly good track record in the SaaS marketing space. Here’s a look at Userpilot’s segmentation dashboard to give you an idea of the conditions you can set: Get your free Userpilot demo today!

Analytic Tools 94

Analytic Tools Feedback Software Data Visualization Marketing 94