Userpilot

MAY 8, 2024

Wondering how to build a customer success dashboard for your team? From the article, you will learn what a customer success dashboard is, why you need it, and what metrics it should include. And how to build a dashboard for your customer success team using Userpilot analytics ! Why does your team need a CS dashboard?

Data Visualization 89

Data Visualization Dashboard Onboarding KPIs Analytic Tools 89

Userpilot

SEPTEMBER 25, 2023

With companies relying entirely on data, it’s common sense to carry out SaaS reporting. The different reports can offer a variety of insights that help manage your product in the right direction. You just need to ensure you can get started correctly and the metrics you should report on to get the critical metrics.

Data Visualization 84

Data Visualization Analytic Tools Reporting Tools Onboarding KPIs 84

Mixpanel

NOVEMBER 8, 2021

Let me jump right in: With product analytics, customer retention isn’t just something you measure after the fact; it should be something you can learn to predict (and then improve). How could a product manager possibly dig into the data and pull up something that’s genuinely useful for activation and retention?

Data Visualization 116

Data Visualization Onboarding KPIs Analytic Tools Customer Feedback 116

Userpilot

DECEMBER 13, 2022

A product analytics dashboard helps you visualize user behavior, so you can make informed decisions on how to improve product engagement. In this article, we cover the following: Why you need an analytics dashboard. The types of metrics to track in your dashboard. What is an analytics dashboard?

Data Visualization 82

Data Visualization Analytic Tools Onboarding KPIs Dashboard 82

Alchemer Mobile

NOVEMBER 10, 2022

Incorporating these tools into your customer experience tech stack will drive more engagement, gather high-quality customer feedback, and help inform your product roadmap. Developers can remove the pains associated with constantly incorporating new SDKs into an app and focus on delivering products that transform the customer experience.

Feedback Software 256

Feedback Software Analytic Tools Reporting Tools Data Visualization 256

Userpilot

JULY 4, 2024

It’s no secret that learning how to evaluate product performance is essential for product management. But how can you effectively measure product metrics that can help you reach your goals and increase revenue growth? Why not book a Userpilot demo to see how you can analyze and improve product performance continuously?

Data Visualization 96

Data Visualization Onboarding KPIs Analytic Tools Customer Feedback 96

Intercom, Inc.

JULY 6, 2021

These days, customers expect instant access to support, especially for products that are critical to their business operations. If people can buy your product in their native language, they should be able to receive support in their native language as well. Consistent customer experience.

Customer Experience 232

Customer Experience Data Visualization User Testing Customer Feedback 232

Intercom, Inc.

AUGUST 18, 2020

Last week we launched a series of new features to help modern support teams handle rising volumes of complex conversations with confidence and efficiency. Want to see these features in action? Our newest product upgrades solve three main challenges for support teams: 1. New reporting metrics for more detailed insights.

Data Visualization 197

Data Visualization Article User Testing Customer Feedback 197

Userpilot

AUGUST 29, 2021

With cross-platform tracking, real-time analytics, powerful behavioral analytics , enterprise-level security measures, and solid customer support, Amplitude Analytics is a powerful analytics solution designed to meet the requirements of modern-day product and growth teams. Heap tells you all about what a customer is doing within your product.

Data Visualization 98

Data Visualization Analytic Tools Onboarding KPIs Reporting Tools 98

Userpilot

MARCH 17, 2024

Are you tracking SaaS metrics without knowing how to make the analytics process easier? Analytics dashboards are visualization tools that give you an overview of key metrics. In this article, we’ll discuss 10 analytics dashboard examples. TL;DR Analytics dashboards are tools for visualizing key metrics in your business.

Data Visualization 78

Data Visualization Analytic Tools Feedback Software Dashboard 78

Mind the Product

OCTOBER 11, 2018

No serious developer, product manager, or CEO of company operating in the digital market, will consider not using them. As a result, the platforms are packed with features and very easy to use. As a result, the platforms are packed with features and very easy to use. Where’s the Problem? to an events table. Release version.

Data Visualization 154

Data Visualization Analytic Tools Onboarding KPIs Reporting Tools 154

Userpilot

NOVEMBER 29, 2023

Performance reporting is essential for product and project managers to make data-driven decisions. In this article, we explore: What performance reporting is Why it is important What to include in a performance report How to create performance reports The best analytics tools for performance reporting Let’s get right to it!

Data Visualization 91

Data Visualization Reporting Tools Analytic Tools Feedback Software 91

Userpilot

FEBRUARY 28, 2024

Pendo Engage is an in-app guidance and feedback collection tool to help you track key metrics or usage data. TL;DR Pendo Engage is a product adoption platform for with in-app guidance , product analytics, and feedback collection capabilities. Flexible dashboards. What is Pendo Engage? Source: Pendo.

Data Visualization 90

Data Visualization Onboarding KPIs Analytic Tools Feedback Software 90

Userpilot

AUGUST 19, 2024

Whether you’re introducing a new product, releasing an upgrade, or announcing advanced features, outlining a product launch strategy can help align your efforts in the right direction. That’s where product launch analytics step into the picture. The key is to monitor all the data and optimize your strategy at each step.

Data Visualization 77

Data Visualization Analytic Tools Onboarding KPIs Feedback Software 77

Userpilot

JULY 14, 2024

Sales-led companies have a higher user activation rate than product-led companies. That’s one of the questions about user activation rates that we explore in our Product Metrics Benchmark Report 2024. You will also learn how to increase it for your SaaS product! And there are plenty more! Book the demo!

Data Visualization 83

Data Visualization Reporting Tools Customer Experience Customer Feedback 83

Userpilot

JUNE 11, 2024

Product marketing metrics are key for understanding and optimizing the performance of your product. They help you measure success, identify areas for improvement, and align your product management strategies with your overall business goals. Time-to-value : Tracks how quickly users realize the value of the product.

Onboarding KPIs 74

Onboarding KPIs Data Visualization Product Marketing Customer Satisfaction 74

Userpilot

OCTOBER 25, 2021

Confused about which product adoption metrics you need to measure? Improving product adoption in SaaS is all about being at the right place at the right time. Or, in SaaS terms – prompting users to engage with the right features at the right moment. Which metrics you should be tracking.

Analytic Tools 97

Analytic Tools Onboarding KPIs Data Visualization Reporting Tools 97

Userpilot

JULY 19, 2024

Not sure what metrics you should use? TL;DR Martech success can be defined as the ability of the product to satisfy customer needs and drive business goals. One way to measure your Martech product success is by using benchmarks to compare its performance to similar products. Core feature adoption rate : 27.9%

Onboarding KPIs 86

Onboarding KPIs Data Visualization Reporting Tools Customer Experience 86

Userpilot

NOVEMBER 14, 2023

Reporting vs. analytics – which should you choose for your business? While a growing number of businesses are increasingly adopting reporting and analytics , the difference between both terms can be confusing. Essentially, reports communicate information, while analytics provide context and insight. What is data reporting?

Data Visualization 91

Data Visualization Analytic Tools Reporting Tools Onboarding KPIs 91

Userpilot

MARCH 12, 2024

Tracking the right company activity metrics can help you measure and optimize your company’s performance, driving product growth. It can also help you pinpoint areas where your products or services fall short so that you can adjust and improve the health of your business. Book a demo to learn more.

Onboarding KPIs 90

Onboarding KPIs Data Visualization Analytic Tools Customer Experience 90

Product Talk

SEPTEMBER 4, 2024

Working as a product trio can be a major transformation. Making the shift to product trios involves changing everything from the coworkers you collaborate with most closely and your communication style to the mindset you bring to work every day. – Tweet This The product team at Botify knows this all too well. What works well?

Product Research 215

Product Research Onboarding KPIs CTO Coach Research Software 215

Userpilot

OCTOBER 28, 2024

Ever wonder why some products instantly click with users while others get abandoned faster than New Year’s resolutions? The secret often lies in those crucial first moments – your user onboarding. Well, when onboarding new users, that approach is about as effective as trying to fit everyone into the same pair of pants.

User Testing 88

User Testing Customer Feedback Customer Experience Onboarding KPIs 88

Userpilot

MARCH 12, 2024

When left unaddressed, feature drop-offs lead to user dissatisfaction and result in churn. This article helps you identify and eliminate them by answering the following questions: Why do users stop using certain features? How can you identify drop-offs with product analytics and user surveys? Increase feature adoption.

Data Visualization 80

Data Visualization Onboarding KPIs User Testing Analytic Tools 80

Intercom, Inc.

AUGUST 18, 2021

But all too often the way the underlying data is collected makes NPS little more than a vanity metric, easily rigged to give the impression of positive customer sentiment, leading to shallow insights and false assurances. Phil Byrne helps you get onboarded, Bobby Stapleton sends you billing notifications, and so on.

Product Research 232

Product Research Data Visualization Customer Feedback User Testing 232

Userpilot

MAY 23, 2024

Wondering how to measure product adoption and retention rates? Read to find out what product adoption and retention metrics to track, how to analyze the data for actionable insights, and how Userpilot can help you. The two metrics are closely linked to product growth. Product adoption rate. Activation rate.

Data Visualization 91

Data Visualization Onboarding KPIs Customer Experience Analytic Tools 91

Userpilot

AUGUST 8, 2024

It offers 8 products that help companies recruit staff, manage payroll and benefits, improve communications, and build workplace communities. The company realized their current onboarding solutions weren’t adequate, so they decided to give Userpilot a go. The product is expensive. Want to learn more? Book a demo!

Data Visualization 81

Data Visualization Onboarding KPIs Analytic Tools Feedback Software 81

Mixpanel

JULY 7, 2020

But beyond just being active, a product is made great by users who find enough value to form a habit around their usage of it. For loyal users of Mixpanel, for instance, performing on-the-fly product analysis is about as routine as a morning coffee, workout, or PM standup. Users like Brett: A Mixpanel power user.

Data Visualization 137

Data Visualization Customer Experience Onboarding KPIs Feedback Software 137

Userpilot

SEPTEMBER 4, 2024

Well, sorry to disappoint you, but you might be getting excited about the wrong marketing metrics. Vanity metrics. From the article, you will learn what vanity metrics are, how to identify them, and how to choose more actionable alternatives to drive product growth. web analytics, in-app surveys , product analytics).

Data Visualization 83

Data Visualization Onboarding KPIs Analytic Tools Feedback Software 83

Userpilot

APRIL 22, 2024

A customer sentiment dashboard is a great way to visualize customer feedback and see what users love (or hate) about your product. TL;DR A sentiment analysis dashboard typically integrates information from multiple data sources, such as social media posts, customer reviews, survey responses , and customer service chats.

Data Visualization 71

Data Visualization Dashboard Customer Feedback User Testing 71

Userpilot

MAY 1, 2024

Are you overwhelmed by too many customer metrics and don’t know which ones to track for your SaaS? We’ll cover the best KPIs that help measure true business impact, along with: What they are. You’ll also see how to use product analytics tools to track your customer metrics in one place and save time. No need to panic.

Data Visualization 85

Data Visualization Analytic Tools Onboarding KPIs Feedback Software 85

Userpilot

MAY 30, 2024

Wondering how Aha moments lead to feature and product adoption? The articles explains what the Aha moment is and what role it plays in user activation, product adoption , and customer retention. You will also learn how to find the Aha moment for your product and optimize it for different users. Ready to dive in?

Onboarding KPIs 84

Onboarding KPIs Data Visualization Analytic Tools User Testing 84

Userpilot

AUGUST 23, 2024

How does customer onboarding in banking work? You will also learn the main challenges involved in the onboarding process in banking, best practices and explore the best onboarding software tools for the job. Use checklists and walkthroughs to guide users quickly to product value. Why do you need it in the first place?

Analytic Tools 88

Analytic Tools Feedback Software Banking Data Visualization 88

Product Management Lessons from the Trenches

AUGUST 21, 2018

There is an App for that”) and simply building a product doesn’t guarantee a successful business. That’s where having an operational dashboard that provides “real-time” view of key KPIs is critical to ensure you are making product decisions that align with your users and business goals. early and late adopters).

Events 150

Events Data Visualization Onboarding KPIs Reporting Tools 150

Userpilot

FEBRUARY 29, 2024

Tracking product analytics , such as feature usage, is useful for understanding feature adoption and user engagement. TL;DR The feature usage rate is an engagement metric that measures the number of users who have adopted a specific or new feature within your product.

Data Visualization 79

Data Visualization Onboarding KPIs Analytic Tools Customer Satisfaction 79

Userpilot

AUGUST 17, 2024

‘How to optimize your product metrics for growth’ by Dan Olsen is one of the talks in this year’s Product Drive hosted by Userpilot. In this article, you will learn who Dan Olsen is, discover the core ideas from his book The Lean Product Playbook, and find out what you can expect from his talk.

Data Visualization 81

Data Visualization Onboarding KPIs Customer Feedback Analytic Tools 81

Userpilot

MAY 22, 2024

A/B tests play a crucial role in driving product adoption, which makes it important to choose the right A/B testing software to run them. TL;DR A/B testing can be instrumental in driving user engagement and product adoption. It provides product, marketing, and sales teams with data-driven insights and facilitates decision-making.

Analytic Tools 84

Analytic Tools Data Visualization Reporting Tools Feedback Software 84

Userpilot

MARCH 21, 2023

Are its features worth the money, or are there better alternatives for your product management team? UserGuiding is a reliable platform that helps businesses optimize user onboarding processes with effective guidance solutions. You can use UserGuiding analytics to track and optimize your onboarding materials’ performance.

Data Visualization 84

Data Visualization Analytic Tools Onboarding KPIs Software Review 84