Amplitude

FEBRUARY 13, 2019

Here are 5 features that will help you and your team communicate and collaborate on insights in your Amplitude dashboards and charts with more speed, visibility, and clarity. Pro tip: Subscribe to email updates for important charts. Display Amplitude dashboards on a monitor with TV Mode. Bonus: Change colors of data series.

Data Visualization 87

Data Visualization Dashboard User Friction Customer Feedback 87

Userpilot

FEBRUARY 7, 2023

In-app communication is one of the most effective ways to engage with your users since it allows you to send contextual messages at the perfect moment. This also makes in-app messaging the ideal vehicle for guidance and upsells. In-app messages should be goal-driven, targeted, personalized, and concise to maximize their efficacy.

Feedback Software 92

Feedback Software Analytic Tools Customer Experience User Testing 92

Userpilot

JANUARY 16, 2024

In our ultimate guide, we explore: What customer onboarding process flow chart is Why it’s important to have one What steps it should include Pro tips on how to streamline the onboarding process Best onboarding tools for the job So without further ado, let’s dive in! But this goes beyond being friendly and polite.

Data Visualization 84

Data Visualization Feedback Software Analytic Tools Onboarding KPIs 84

ProductPlan

OCTOBER 6, 2022

So if you are looking to launch a new product or feature, you are prepared with some tips to reduce that blank page anxiety. Bonus Tip: When a customer shows up late to a meeting (happens all the time, right?) I looked to product marketing to craft a message and test it with our customers before enabling our customer-facing teams.

Product Research 98

Product Research User Testing Research Software Feedback Software 98

Userpilot

FEBRUARY 20, 2023

In this article, we consider what makes the customer onboarding process important and go over 15 tips to help you nail your onboarding. This way, you avoid overloading the onboarding process without losing the message. Immediately after signup, your Loom dashboard is populated by videos from Loom. Userpilot dashboard.

Analytic Tools 80

Analytic Tools Data Visualization Feedback Software Customer Feedback 80

Product Talk

JANUARY 24, 2024

Tips for success with Craigslist Ultimately, Ellen was able to find enough people to participate in focus groups from her Craigslist post, so she thinks it’s worth investigating as an option. Ben will then send a direct message to anyone who comments on or reacts to the post, asking them if they would be open to doing a quick Zoom interview.

Research Software 235

Research Software Feedback Software User Testing Customer Experience 235

Userpilot

NOVEMBER 7, 2024

In this article, we’ll help you pick the right customer success program, covering aspects like: Tips for choosing the right customer success platform. Reporting and dashboards for outcome tracking. Reporting and dashboards for keeping a real-time pulse on customer sentiment. Reporting and dashboards.

Data Visualization 88

Data Visualization Analytic Tools Feedback Software Reporting Tools 88

Userpilot

AUGUST 17, 2024

Trigger personalized in-app messages. Product usage dashboard in Userpilot. For example, after launching a new analytics dashboard in your app, you can use click tracking tools to monitor how often users access the dashboard’s various components. Monitor a conversion path. Identify drop-off points during onboarding.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Customer Feedback 98

Userpilot

NOVEMBER 21, 2023

To evaluate your in-app messages, use flow analytics. You can reach out to them with an in-app message and invite them to take part in the test. In-app messages are great for reaching active users, and emails can help you reach the inactive ones. If users haven’t seen the messages, target them with more.

Product launches 80

Product launches User Testing Product Research Analytic Tools 80

Alchemer Mobile

FEBRUARY 2, 2021

Once your landing page is live, you can start collecting leads, offer a preview of your app press and early adopters, and integrate with an analytics or A/B testing tool to test variations of your messaging strategy. App promo videos take your marketing to the next level by bringing your messaging to life. Need a hand getting started?

Feedback Software 264

Feedback Software Analytic Tools Research Software Product Research 264

UX Planet

SEPTEMBER 26, 2024

Here are some key characteristics of human memory and tips on how to apply them in your UI/UX designs. This helps users focus on the message without extra confusion. Tips: Use consistent patterns: Implement uniform styles, colors, and navigation structures throughout the design to create familiarity. buttons look clickable).

Data Visualization 98

Data Visualization Feedback Software Analytic Tools Research Software 98

Userpilot

MARCH 9, 2023

Actionable tips to reduce customer attrition and increase loyalty Now let’s take a look at the 10 strategies you can apply to decrease customer attrition and improve customer retention and loyalty. For example, you get NPS feedback statistics on your NPS dashboard and use response tagging to pinpoint customer grievances.

User Testing 91

User Testing Customer Experience Feedback Software Customer Feedback 91

Userpilot

OCTOBER 26, 2023

Contextual in-app messages are a great tool to drive feature discovery and adoption. Upsell messages are an excellent way to drive product expansion and increase customer lifetime value. Contextual onboarding messages are an excellent tool for the job! Upsell message built in Userpilot. Userpilot onboarding flow builder.

Analytic Tools 77

Analytic Tools Feedback Software Product Research Data Visualization 77

UX Studio

APRIL 11, 2024

AI design tools cannot consider deeper context For now, AI design tools mostly react to prompts that provide details about the style, device, and specific features within an app, such as a dashboard. We tried testing some of these at different times and with different prompts, but we kept getting an error message straight away.

Research Software 78

Research Software Feedback Software Customer Feedback User Testing 78

Intercom, Inc.

MARCH 16, 2021

With the right strategy and proactive support tools – think Outbound Messages , Product Tours , Mobile Carousels , and Banners – you can alert customers to known issues, like delivery delays, bugs in your product, and website downtime. Here are our tips: Gather valuable conversation data fast.

Data Visualization 201

Data Visualization User Friction Onboarding KPIs Outbound 201

eG Innovations

FEBRUARY 10, 2022

Dashboards can be accessed out-of-the-box or created with just a few clicks, without having to rely on public domain workbooks. Besides continually monitoring logs, metrics, and error messages, eG Enterprise also automatically performs deeper diagnostic tests, if issues exist. Azure APP Registration Dashboard.

Software Review 52

Software Review Technical Review Certifications Strategy 52

Userpilot

JULY 10, 2024

You can build banners, alerts, and in-app messages with Userpilot to offer system status visibility. Launch messages and trigger product announcements to keep the user up to date. Add in-app messages via banners. Example of user control and freedom from Userpilot In this example, a user is creating a customizable dashboard.

Customer Experience 72

Customer Experience Data Visualization User Experience Analytic Tools 72

Userpilot

AUGUST 6, 2024

15 creative customer engagement ideas: Personalize the customer experience by tailoring onboarding flows, dashboards, and messaging to specific user personas. Improve customer relationships by building an online community where users can share tips, experiences, and resources. Its purpose? To turn them into loyal customers.

Feedback Software 93

Feedback Software Analytic Tools Data Visualization Customer Feedback 93

Userpilot

JUNE 10, 2024

Create a welcome series of in-app and email messages to greet users and kick off onboarding. Personalize the customer onboarding experience through tailored in-app messaging based on user behavior and survey responses. Create analytics dashboards tracking key onboarding metrics like activation and adoption rates.

Onboarding KPIs 85

Onboarding KPIs User Testing Data Visualization Analytic Tools 85

Userpilot

OCTOBER 10, 2024

It typically involves welcome messages, product tours , in-app guidance, and support materials aimed at driving user activation , retention, and long-term engagement. But it could do better by guiding users directly into their personalized workspace after setup instead of using a general dashboard. ‹ › Airtable onboarding.

Onboarding KPIs 87

Onboarding KPIs Data Visualization Customer Experience User Testing 87

Intercom, Inc.

DECEMBER 10, 2021

What to do: Communicate proactively and set expectations using targeted messages. 6 tips for creating a great customer support experience during the holidays. Monitor your most important metrics in one place with our new real-time dashboard. Read more: What is proactive support? The support leader’s guide to proactive support.

Data Visualization 195

Data Visualization User Testing Reporting Tools Customer Experience 195

Userpilot

JULY 31, 2023

SmartTips and ShoutOuts are on-screen WalkMe’s UI patterns for in-app messaging. The relevant features include: Management dashboards. They are basically interactive product tours made up of ‘tip balloons’ that provide users with step-by-step guidance. All the data can be visualized in custom reports and dashboards.

Data Visualization 81

Data Visualization Embedded Analytics Analytic Tools Feedback Software 81

Userpilot

JULY 20, 2021

You’ll know what you need to tweak, like: Product messaging. Now let's look at eight of the most effective tips you can implement in your SaaS to increase user engagement in-app: #1 tip to increase user engagement: Make your signup flow frictionless. Sales approach. Customer satisfaction efforts. Customer engagement score.

Feedback Software 98

Feedback Software Research Software User Testing Customer Experience 98

Userpilot

MAY 29, 2024

– Leyre Iniguez, Customer Experience Lead But that was just the tip of the iceberg. Through this analysis, she discovered that some customers were encountering an error message. Monitor and visualize important metrics and reports on analytics dashboards. Use premade dashboards or create a custom one from scratch.

Data Visualization 84

Data Visualization Analytic Tools Feedback Software Customer Experience 84

Userpilot

MAY 30, 2024

For Google, this is finding an answer to a challenging question, for Facebook – connecting with 7 friends in 10 days, and for Slack – sending 2000 messages. How to optimize Aha moments for new users Now that you know how to find the Aha moments, here are a few tips for optimizing them. That’s just a start.

Onboarding KPIs 85

Onboarding KPIs Data Visualization Analytic Tools User Testing 85

Userpilot

APRIL 21, 2024

Templates include single-tip tooltips, visual tooltips, and tooltips that only show up when you click an element. In-app messaging in UserGuiding An effective in-app messaging strategy can streamline onboarding, drive adoption, improve satisfaction, and generate expansion revenue.

Analytic Tools 52

Analytic Tools Data Visualization User Testing Feedback Software 52

Intercom, Inc.

JUNE 1, 2021

As a result, we’ve seen some major, long-lasting changes to how businesses and consumers communicate and build relationships with one another: The popularity of messaging channels is on the rise – messenger-based support is now the second most used support channel. Pro tip: New to the Conversational Support Funnel?

Data Visualization 232

Data Visualization Reporting Tools Research Software Customer Communications 232

Intercom, Inc.

APRIL 13, 2022

Below, we’ll explore the key trends and share tips on where to invest your resources. Tips for making the most of your data. Support metrics on their own are just numbers on a dashboard. Tips for maintaining (and even enhancing) quality support at scale. Tips for optimizing proactive and self-serve support.

Data Visualization 118

Data Visualization Reporting Tools Customer Communications Customer Experience 118

Userpilot

APRIL 28, 2024

In-app messaging in Appcues Appcues is primarily designed to facilitate user onboarding, meaning it features that let you provide seamless in-app support. You can also use them to share inspiration, suggestions, and tips. Templates include single-tip tooltips, visual tooltips, and tooltips that only show up when you click an element.

Analytic Tools 52

Analytic Tools User Testing Feedback Software Data Visualization 52

Userpilot

JULY 10, 2024

Let’s dive in to find out, along with useful metrics to track and tips on implementation as well. Feature engagement dashboard in Userpilot. In-app messages and tooltips to help users explore your product. Email or social media campaigns to translate important brand messages. Personalized communications and offers.

Customer Experience 86

Customer Experience User Testing Customer Feedback Data Visualization 86

Userpilot

MARCH 18, 2024

It accomplishes this through in-app guidance and messaging to provide on-demand support whenever it’s needed. Pendo lets you monitor core metrics through your home dashboard, track adoption rates on an individual feature level, and divide data by different product areas if you upgrade your plan.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Software Review 52

Usersnap

APRIL 28, 2020

Attachment was the most requested feature for Usersnap’s collaborative dashboard in the last couple of months. Read on for the 7 pro tips to make the most out of visual communication with Usersnap. You can easily track the messages with your customers without additional customer service tools. Assigning feedback items.

Product Research 52

Product Research Feedback Loop User Testing Customer Feedback 52

Userpilot

APRIL 7, 2022

A welcome page has two critical aims: to relay a welcome message which shows users they are using the right product and to boost engagement (and therefore product activation ). There are three things to think about that help get your welcome message across: not leaving any of the empty states ’empty’ (i.e.

Customer Experience 93

Customer Experience Data Visualization User Testing Product Research 93

Userpilot

APRIL 28, 2024

Whatfix lets you build interactive user guides with task lists and smart tips on multiple platforms. In-app messaging in Appcues Appcues is primarily designed to facilitate user onboarding, meaning it features that let you provide seamless in-app support. You can also use them to share inspiration, suggestions, and tips.

Analytic Tools 52

Analytic Tools User Testing Feedback Software Customer Feedback 52

Userpilot

JUNE 11, 2024

The welcome screen in Salesflare’s onboarding process sets a positive tone with a friendly greeting and a clear message about the platform's value proposition. As new users navigate the platform, Salesflare provides interactive guides using tooltips to showcase how the platform works: In-app messaging in Salesflare.

Analytic Tools 80

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 80

Userpilot

MARCH 16, 2024

It accomplishes this through in-app guidance and messaging to provide on-demand support whenever it’s needed. Let’s say you create a segment for an e-commerce product campaign, you can test the flow of in-app messages repetitively using different copies and designs.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Software Review 52

Roy Madden

JUNE 17, 2021

Tips & Tricks. You can also share this focused risk intelligence with industry peer groups like Information Sharing and Analysis Centers (ISACs) or team members using email, messaging applications, and the Feedly API. Creating dashboards around the threat intelligence you need. Start 30 day trial.

Research Software 103

Research Software Data Visualization Artificial Inteligence User Testing 103