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Customer satisfaction surveys: Everything you need to know 

Alchemer Mobile

Introduction to customer satisfaction surveys Customer satisfaction surveys are vital tools for understanding what customers think, feel, and experience. Surveys provide a range of insights, from quick feedback after a purchase to in-depth assessments of brand loyalty. Types of customer satisfaction surveys and their use.

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Built for you: Improved Surveys, enriched push notifications, Australian data hosting, and more

Intercom, Inc.

Surveys: Now even more insightful and engaging. We’ve added three new updates to Surveys: advanced reporting, branching logic, and triggering Surveys via code in your mobile app. Gain deeper insights with advanced reporting for Surveys. Use advanced reporting to unlock deeper insights from your Surveys.

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From vanity to value: How Intercom conducts NPS surveys

Intercom, Inc.

Here, I’ll share why we decided to revamp our NPS strategy, what survey mechanics proved most effective, and how we’re delivering value by providing actionable customer insights across our company. Revamping how we do NPS surveys. NPS surveys aren’t new to Intercom – we’ve been running them in one form or another for years.

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Lou Assist for In-App Messaging: Features, Pricing, and Review

Userpilot

Looking for an effective in-app messaging tool and wondering if Lou Assist is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Lou Assist is the ideal choice for your in-app messaging needs. Looking for a Better Alternative for In-App Messaging?

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Customer Feedback Surveys: Types, Questions, and Templates

Userpilot

Customer feedback surveys serve as invaluable tools for gathering actionable insights directly from your audience. Types of surveys include: Customer Satisfaction Score (CSAT). Survey questions can be closed- or open-ended. Customer feedback surveys are a way of gathering user insights and sentiments about your product.

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GainsightPX for In-App Messaging: Features, Pricing, and Review

Userpilot

Looking for an effective in-app messaging tool and wondering if GainsightPX is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether GainsightPX is the ideal choice for your in-app messaging needs. It also enables you to create multi-question survey engagements.

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HubSpot Surveys: An In-Depth Review

Userpilot

Are HubSpot surveys any good? To be more specific, we look at the different types of surveys you can create in HubSpot, how to do it as well as their pros and cons. TL;DR HubSpot surveys are one of HubSpot’s customer feedback tools , allowing you to collect feedback and gain insights into customer needs.