Product Talk

DECEMBER 13, 2023

It’s not like most apps where it’s not even a consideration—of course Slack knows whether I sent messages and it probably knows who I sent messages to,” says Thomas. Thomas shared a few screenshots from his dashboard to help illustrate his learnings.

Data Visualization 283

Data Visualization Analytic Tools Reporting Tools Technical Review 283

The Product Coalition

JULY 13, 2021

Configuring a flag from the push notification dashboard is pretty simple. You can either have a different channel name or a key-value pair to differentiate. To name a few Market Leaders leverage the Custom Notifications in Android The ‘Inshorts app uses it for better news delivery. You may run A/B tests and find out what works.

Customer Experience 142

Customer Experience User Testing Advertising Differentiation 142

Userpilot

FEBRUARY 26, 2024

Looking for an effective in-app messaging tool and wondering if Lou Assist is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Lou Assist is the ideal choice for your in-app messaging needs. Looking for a Better Alternative for In-App Messaging?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 52

Userpilot

FEBRUARY 25, 2024

Looking for an effective in-app messaging tool and wondering if GainsightPX is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether GainsightPX is the ideal choice for your in-app messaging needs. Looking for a Better Alternative for In-App Messaging?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

The Product Coalition

APRIL 5, 2021

This will start up Airbyte on localhost:8000; open that address in your browser to access the Airbyte dashboard. In the top right corner of the Airbyte dashboard, click on the + new source button to add a new Airbyte source. You will be presented with a modal to enter the app name; type in airbyte-zoom.

Data Visualization 112

Data Visualization Customer Experience Analytic Tools Webinar 112

Intercom, Inc.

MAY 12, 2021

To enable teams to surface the right insights to power personalized support and engagement and be set up for success, we’ve launched a suite of new features to enhance messaging, reporting, analysis, and support automation within Intercom – all based on meaningful insights from you, our own customers.

Data Visualization 118

Data Visualization Customer Communications Reporting Tools Customer Feedback 118

Intercom, Inc.

DECEMBER 6, 2019

Not that long ago, the notion that you could send a message straight into the pockets of millions of people, capturing their attention at the touch of a button, would have sounded like the stuff of a marketer’s dreams – but that’s exactly what push notifications offer. Types of messages that provide value. Behavior-based messages.

User Testing 138

User Testing Marketing Customer Experience Data Visualization 138

Userpilot

SEPTEMBER 22, 2023

Looking for an effective In-app messaging tool and wondering if Chameleon is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Chameleon is the ideal choice for your In-app messaging needs. Looking for A Better Alternative for In-app messaging?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

MAY 20, 2024

Leverage targeted in-app messaging to announce new features, drive upgrades, and overcome user friction. Create a customer retention analytics dashboard to measure success across key metrics. If I had to name one thing that makes onboarding exceptional, it’s personalization. Want to see a good example of how to do it?

Data Visualization 93

Data Visualization Embedded Analytics Analytic Tools Customer Feedback 93

Intercom, Inc.

JANUARY 20, 2022

Here’s what we’ve heard,” and the message was, “Look, momentum is really important. ” People loved that message. Do you have a dashboard on the far side of all this that says, “Here’s how I know if we’re slowing down again?” We’ve done interviews. Slowness is viral.

Feedback Software 249

Feedback Software Reporting Tools Product Research Data Visualization 249

Amplitude

NOVEMBER 26, 2019

Intuitive tools and naming. She turns to a saved dashboard in their business intelligence tool. Step 2: Use clear and unique names. Name things in ways humans can understand so that there’s no confusion about what a data point means. I’ve named a few pieces of information I need to track success. Cool, looks good.

Data Visualization 137

Data Visualization UX Analytic Tools Reporting Tools 137

The Product Coalition

MARCH 15, 2023

To calculate: How to track free trial conversion rates in UXCam Example of parameters to use to measure free trial conversion rates Add a report to your dashboards in UXCam to easily keep track of the number of users converting from a free trial to a subscription by using custom events. Clear messaging.

Onboarding KPIs 129

Onboarding KPIs Analytic Tools Research Software Data Visualization 129

Userpilot

FEBRUARY 29, 2024

In addition to this, Userpilot lets you create more nuanced customer segments with advanced filtering criteria like NPS scores, in-app user behavior , and survey responses to name a few. The account view in Totango allows business users to view all the customer insights from individual customers in one singular dashboard. Account view.

Data Visualization 85

Data Visualization Analytic Tools Feedback Software Reporting Tools 85

Userpilot

MARCH 16, 2022

’ moment , adoption-based, and features-based to name a few. Showcase the core benefits of your product with in-app messaging. Both are effective ways to communicate with your users about new features, target specific user segments with relevant messages , and get your customers to engage with your product. Keep it simple.

Customer Experience 94

Customer Experience Data Visualization User Testing Customer Feedback 94

Usersnap

JULY 27, 2020

Treat them like messages and conversations. For example, Usersnap’s integration with Slack allows each feedback item to appear in a group channel or as a direct message the instant a customer sends it in. The message can be customized to include the fields you need, such as the URL, screenshot, sender email, sender’s location… etc.

User Testing 95

User Testing Customer Feedback Feedback Software Embedded Analytics 95

Userpilot

NOVEMBER 7, 2024

Reports & analytics : Provide tailored analytics, dashboards, and reporting capabilities to track customer engagement, identify trends , and enable data-driven decision-making for improved customer success. Reporting and dashboards for outcome tracking. Reporting and dashboards for keeping a real-time pulse on customer sentiment.

Data Visualization 87

Data Visualization Analytic Tools Feedback Software Reporting Tools 87

Userpilot

JULY 23, 2024

Some of its key features include: Custom dashboards : You can effortlessly create custom dashboards to track metrics relating to your in-app product marketing campaigns, such as feature adoption rates , activation rates , upsell rates, etc. Track product growth metrics with a custom Userpilot dashboard.

Analytic Tools 81

Analytic Tools Research Software Data Visualization Reporting Tools 81

Userpilot

AUGUST 30, 2024

User account information (email, name, contact details). An in-app message inviting you to an interview. Google Analytics events dashboard. Chat and conversational data : HubSpot’s chat tools collect real-time data from live chats, chatbots, and messaging apps. HubSpot dashboard. Customer survey responses.

Data Visualization 90

Data Visualization Analytic Tools Feedback Software Embedded Analytics 90

Userpilot

APRIL 7, 2022

A welcome page has two critical aims: to relay a welcome message which shows users they are using the right product and to boost engagement (and therefore product activation ). There are three things to think about that help get your welcome message across: not leaving any of the empty states ’empty’ (i.e.

Customer Experience 92

Customer Experience Data Visualization User Testing Product Research 92

eG Innovations

JUNE 4, 2021

When you must mention a blade: Always name the blade except in general references to a blade or blades.” I started with an existing host pool named “UKGROUP” containing two WVD session hosts within a resource group “egwvd” located in the Azure region “East US 2”. You will see some messages about things which aren’t configured.

Data Visualization 98

Data Visualization Analytic Tools Customer Feedback Customer Experience 98

Userpilot

DECEMBER 12, 2022

You can also group individual actions into Custom Events and track them as one in the Features & Events dashboard. For example, the in-app messages and UI patterns are perfect for announcing new features and publishing release notes. Userpilot analytics: Goals dashboard. You can track clicks, text inputs, and hovers.

Data Visualization 90

Data Visualization Analytic Tools Customer Feedback User Testing 90

Userpilot

JUNE 5, 2024

Amplitude is an analytics solution with custom event tracking, behavior-based segmentation, root-cause analysis , and custom reporting capabilities – to name just a few. ActiveCampaign is a marketing automation platform that enables targeted email and SMS campaigns, personalized messaging, chatbots, and campaign performance analysis.

Analytic Tools 85

Analytic Tools Feedback Software Research Software Reporting Tools 85

Userpilot

JULY 2, 2024

This boosts satisfaction and retention with tailored messages and offers. Target the right segments , features, and timing for tailored upsell messages. Monitor with a churn prevention dashboard to improve retention. By understanding these segments, you can send personalized messages. Segmenting users in Userpilot.

Data Visualization 93

Data Visualization Analytic Tools Customer Experience Customer Feedback 93

Userpilot

OCTOBER 15, 2023

Contextual in-app messages help increase user engagement and drive account expansion. When choosing an analytics tool, look out for real-time data reporting, intuitive UI, custom dashboards, integrations with other tools, and flexible pricing plans. The name comes from the shape of the chart. moment in the most direct way.

Data Visualization 84

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 84

Userpilot

JULY 20, 2021

You’ll know what you need to tweak, like: Product messaging. Its interactive walkthrough allows users to understand how to use its product easily: First, you will see what the Trello board looks like and will be prompted to name it: Welcome to Trello dashboard. You can use Userpilot to create similar in-app messages like Ahrefs.

Feedback Software 98

Feedback Software Research Software User Testing Customer Experience 98

Userpilot

JUNE 28, 2023

Finally, make sure to customize the thank you message your recipients will see after submitting the survey. Thank you’ message customization in Hubspot surveys. At any point during steps 2-4, you can click the edit pencil icon at the top to change the name of the survey. NPS dashboard in HubSpot.

Product Research 77

Product Research Data Visualization Software Review Feedback Software 77

Userpilot

DECEMBER 18, 2024

Instead, the interpretation is added as a result of qualitative sources, namely human expertise, intuition, and domain knowledge. However, based on our experience, a good place to start is by building a better understanding of core UX terms , namely questioning utility and usability. UX analytics FAQs What is analytics in UX?

Data Visualization 66

Data Visualization Analytic Tools Research Software User Testing 66

Userpilot

JULY 31, 2023

Pendo offers in-app messaging and onboarding features for mobile apps. Help Scout is a customer service software offering shared inboxes, live chat, and in-app messaging. HelpCrunch is a versatile messaging platform for different communication channels, offering multichannel messaging and advanced customization.

Analytic Tools 76

Analytic Tools Feedback Software Reporting Tools Data Visualization 76

Userpilot

APRIL 14, 2022

Airtable uses a welcome message modal to greet users to the product: you can create and customize a flow in Userpilot to craft an engaging slideout of your own. The menu on the dashboard opens up and moves along as a user progresses with onboarding. Airtable mixes a slideout and a hotspot with the interactive dashboard.

Customer Experience 89

Customer Experience Analytic Tools Customer Feedback Data Visualization 89

eG Innovations

JULY 2, 2021

eG Enterprise for Citrix VAD is licensed by server host or by named or concurrent user (that’s real and active users, not the list in your Active Directory). The documentation is here [link] (navigate via the left-hand index) and there is more information here: [link] (yes, we need to update the name ).

Analytic Tools 105

Analytic Tools Reporting Tools Data Visualization Customer Experience 105

Userpilot

JANUARY 26, 2023

Just a name and email address are enough to get started. Greet new customers with welcome messages – it humanizes the onboarding process. Instead, grab the most important information needed to get started, like their name and email address. Greet them with a welcome message for a more positive onboarding experience.

Analytic Tools 90

Analytic Tools Feedback Software Customer Experience Data Visualization 90

Userpilot

JULY 10, 2024

You can build banners, alerts, and in-app messages with Userpilot to offer system status visibility. Launch messages and trigger product announcements to keep the user up to date. Add in-app messages via banners. Example of user control and freedom from Userpilot In this example, a user is creating a customizable dashboard.

Customer Experience 71

Customer Experience Data Visualization User Experience Analytic Tools 71

Userpilot

MAY 29, 2024

Through this analysis, she discovered that some customers were encountering an error message. She then accessed their profile information by clicking on their individual names in the paths report, contacted them directly, and discussed the error to resolve it. Monitor and visualize important metrics and reports on analytics dashboards.

Data Visualization 83

Data Visualization Analytic Tools Feedback Software Customer Experience 83

Userpilot

MAY 30, 2024

For Google, this is finding an answer to a challenging question, for Facebook – connecting with 7 friends in 10 days, and for Slack – sending 2000 messages. Feature & Events Dashboard in Userpilot. You can even create custom dashboards and track all relevant activation and adoption metrics and reports from one place.

Onboarding KPIs 84

Onboarding KPIs Data Visualization Analytic Tools User Testing 84

Userpilot

MAY 22, 2024

Custom analytics dashboards. Check out how your core product metrics are performing in real-time on your dashboard. You can add behavioral data types such as customer retention rate, stickiness, product usage, and onboarding completion rates to name a few. This helps you improve the time you send your marketing messages.

Analytic Tools 96

Analytic Tools Research Software Feedback Software Reporting Tools 96

Userpilot

AUGUST 6, 2024

15 creative customer engagement ideas: Personalize the customer experience by tailoring onboarding flows, dashboards, and messaging to specific user personas. For example, a business may nurture potential users who visit the landing page with ad retargeting and keep existing customers in the loop via in-app messages or email.

Feedback Software 92

Feedback Software Analytic Tools Data Visualization Customer Feedback 92

Userpilot

FEBRUARY 20, 2023

Pendo Dashboard. For example, this could be 1) logging in 2) inviting a teammate, and 3) sending them a message. The data visualization and analysis options in Data Explorer, Dashboards and Reports can feel limited and a bit “canned.” Dashboard in Amplitude. Pendo Segments. What do you dislike about Pendo?

Data Visualization 92

Data Visualization Analytic Tools Feedback Software Reporting Tools 92