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Announcing multichannel transactional messaging: Make sure your customers get the message

Intercom, Inc.

We’re excited to announce that you can now send transactional messages using Intercom, empowering you to send all your customer messages from one easy-to-use platform. And because it’s Intercom, we’ve reimagined what “transactional messaging” looks like. What is transactional messaging? Order or delivery confirmation.

Messaging 218
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How to Build a Customer Success Dashboard Code-Free

Userpilot

Wondering how to build a customer success dashboard for your team? From the article, you will learn what a customer success dashboard is, why you need it, and what metrics it should include. And how to build a dashboard for your customer success team using Userpilot analytics ! Populate your dashboard with up to 30 reports.

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30 Steps to Mobile App Launch

Alchemer Mobile

Once your landing page is live, you can start collecting leads, offer a preview of your app press and early adopters, and integrate with an analytics or A/B testing tool to test variations of your messaging strategy. App promo videos take your marketing to the next level by bringing your messaging to life. Need a hand getting started?

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Apptentive SDK 6.0 Now Available for Android and iOS

Alchemer Mobile

Response Targeting enables you to close the feedback loop at scale, accomplished entirely from within the Apptentive dashboard. also comes with new default UI styles for all consumer-facing Apptentive interactions, including the Love Dialog, Surveys, Notes , and Message Center. Modernized, WCAG-Compliant Interactions. Apptentive SDK 6.0

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The Top 10 Deliverables of Product Managers

Sachin Rekhi

These were painstakingly thorough with tables full of dialog copy, error messages, and more. Instead of detailing dialog copy and error messages, the designer would take a first stab at them, the product manager would suggest updates during the design reviews, and the copywriter would review and finalize it.

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Optimizing internal product communications

Folding Burritos

Create internal dashboards, docs or wiki pages, only to realize that’s where information goes to die, because people can’t find it, don’t understand the tool or forget to go there. But then we get asked the same thing multiple times, people don’t remember, or those that don’t ask (but should be informed) are kept out of the loop.

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The Top Mobile In-App Feedback Tools of 2021

Alchemer Mobile

Our SDK is instrumented into mParticle, and when a mParticle customer decides to leverage Apptentive, a switch is flipped on in their dashboard which gives them immediate access to Apptentive. A message center provides a two-way conversation channel to do just that. This saves companies valuable time and resources.