The Product Coalition

OCTOBER 5, 2020

Product operations plays a key role here, conducting user issue analyses and building processes to prevent bad experiences. Key Tasks User issues reports. Identify, investigate, prioritize, and publish analyses on user issues to speed issue resolution. Product health tracking. Bug triage. Bug Service Level Agreement (SLA).

Embedded Analytics 168

Embedded Analytics Data Visualization Reporting Tools Weak Development Team 168

Mixpanel

MAY 3, 2024

Up until now, that was handled by Mixpanel and Looker, our BI (business intelligence) solution of choice. I’d like to share how we worked with our product, engineering, and design teams to inspire and dogfood the best business analytics solution and what we’re gaining today by moving off of Looker. Second, event tables were immutable.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools User Testing 52

Userpilot

SEPTEMBER 25, 2023

The most important metrics to track are: Customer acquisition cost : The amount spent to acquire a new customer. The customer lifetime value : The total expected earnings of a single customer over their entire relationship. Conversion rate : The number of customers that convert into paying customers.

Data Visualization 105

Data Visualization Analytic Tools Reporting Tools Onboarding KPIs 105

Reveal

DECEMBER 2, 2021

This is where tools such as Reveal and Looker come in handy – they convert raw data into easy-to-understand and easy-to-use insights that enable organizations to reshape and modernize the way they do business. What is Looker? What Is Looker? In 2019, Looker got acquired by Google and is now part of the Google Cloud platform.

Embedded Analytics 52

Embedded Analytics Data Visualization Analytic Tools Reporting Tools 52

Userpilot

JULY 24, 2023

Are you looking for Zendesk integrations to boost the efficiency of your self-service customer support? The article explores the best Zendesk integrations for: Customer support Customer feedback Productivity Email and social media communication Analytics and reporting Let's get right to it!

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Embedded Analytics Data Visualization Analytic Tools Feedback Software 97

Userpilot

MAY 22, 2023

Tracking cross-platform analytics is essential for product teams to see a complete view of customer behavior. TL;DR Cross-platform analytics is the activity of tracking and analyzing user behavior across multiple platforms or devices. Tools like Google Analytics or Amplitude allow you to track user behavior across all platforms.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

Usersnap

SEPTEMBER 9, 2021

Ever found yourself getting loads of feedback, but didn’t have the customer feedback system in place to do something with it all? Not only is it a mess for you, but it can also let your customers down when you don’t do something about their feedback. The customer feedback system learning.

Feedback Software 52

Feedback Software Research Software User Testing Reporting Tools 52

Reveal

DECEMBER 1, 2021

With its robust capabilities to expand your business, add value to your customers, and ultimately grow your profits, embedded analytics solutions are becoming essential for businesses that want to be able to survive in the market. Instead, users can look at key business data in context increasing their productivity and efficiency.

Embedded Analytics 59

Embedded Analytics Data Visualization Analytic Tools Reporting Tools 59

Usersnap

AUGUST 20, 2021

Have you ever made a costly mistake because your customer feedback analysis wasn’t on point? That gold mine list of feedback turned into a mine field? If the same has happened to you, then you’re probably asking yourself: how should I most effectively use the customer feedback that comes in to make better business decisions?

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Feedback Software Customer Feedback User Testing Data Visualization 52

Userpilot

JUNE 27, 2024

Embarking on a career as a customer insights manager involves a combination of education, skills development, and practical experience. This guide will provide you with a comprehensive overview of the path to becoming a successful customer insights manager. Let’s dive in!

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Customer Feedback 52

Userpilot

JULY 24, 2024

Essential tools for business intelligence analysts include Userpilot for understanding user behavior, Tableau for data visualization, Power BI for data analysis within the Microsoft ecosystem, etc. They provide recommendations for product development , marketing strategies, resource allocation, or customer service improvements.

Embedded Analytics 52

Embedded Analytics Data Visualization Analytic Tools Reporting Tools 52

Amplitude

JANUARY 13, 2021

Today, about one-third of Americans have used a dating app or site, and 12% have either been in a committed relationship or gotten married to someone they met through online dating, according to a recent Pew Research report. The more questions we ask, the more information we receive, and the better we can pair users with someone else.

Data Visualization 52

Data Visualization Analytic Tools Research Software Reporting Tools 52

Userpilot

JULY 21, 2024

Here’s a breakdown of the typical career progression: Junior BI Analyst/Data Analyst (0-3 Years) BI Analyst (3-5 Years) Senior BI Analyst/Lead BI Analyst (5-10+ Years) BI Manager/Director (10+ Years) The path to becoming a business intelligence (BI) analyst is not a one-size-fits-all journey. Book a demo to see it in action!

Embedded Analytics 52

Embedded Analytics Data Visualization Analytic Tools Reporting Tools 52

Reveal

AUGUST 17, 2022

But like any other software solution on the market, Tableau is also not perfect and surely not the best fit for every business use case. One of the most compelling benefits of Tableau is the overall user experience – the vendor offers many analytics functions and capabilities to assist users in analyzing and working with data. .

Embedded Analytics 59

Embedded Analytics Data Visualization Analytic Tools Reporting Tools 59

Userpilot

JUNE 30, 2024

TL;DR A product analyst is a professional who conducts product research , analyzes, and interprets such data to make accurate decisions about the product. Lead Product Analyst : A lead product manager leads the product analysis efforts and monitors the research, analysis, reporting , and strategy development. Let’s dive in!

Data Visualization 52

Data Visualization Analytic Tools Research Software Reporting Tools 52

Mixpanel

FEBRUARY 17, 2022

When it comes to the four pillars of product analytics maturity , collaboration is the part we on Mixpanel’s Customer Success team are asked about the most: “How can we improve our collaboration?” ” “How do we improve data sharing between teams?” ” “How do we create a data culture?”

Data Visualization 59

Data Visualization Customer Feedback Analytic Tools User Testing 59

Mixpanel

MAY 8, 2023

For marketing teams focused on getting more user traffic and signups, Google Analytics has been the tool of choice. But with customers spending more time researching and buying online, websites and product experiences are converging to accommodate customer needs, and the scope of analysis for most marketers is increasing.

Data Visualization 52

Data Visualization Analytic Tools Embedded Analytics Reporting Tools 52

Amplitude

SEPTEMBER 25, 2019

I was creating a lot of dashboards, doing a lot of analytics - almost like an internal consulting role. On one hand, you’ve got the tactical aspect that would include something like dashboarding. A lot of times it’s based on a hunch, or the company believes there’s product-market fit in a certain area.

Data Visualization 58

Data Visualization Customer Feedback Strategy Dashboard 58

People-First Product Leadership

SEPTEMBER 17, 2023

Start the onboarding document by welcoming the new hire and setting the foundation for the information they’re about to consume. The insight comes together to define the team culture one is joining and the best way to introduce any necessary changes. Make sure they have an onboarding buddy to check in with along the way.

Research Software 52

Research Software Analytic Tools Data Visualization Feedback Software 52

Lenny Rachitsky

JANUARY 21, 2025

Notion and Slack are the CRM and customer support surprises. It’s a mix of ~60% product and ~40% other roles, including engineers, founders, consultants, marketers, designers, and UX researchers. And as you’ll see below in the section on switching tools, users aren’t happy about using Teams. More on this below.

Data Visualization 142

Data Visualization Research Software Analytic Tools Reporting Tools 142

Userpilot

FEBRUARY 12, 2025

How Userpilot is fixing the modern data stack Userpilot is an all-in-one product growth platform that provides a holistic view of the user experience with product analytics, session replay, user engagement and feedback, and data sync capabilities. How can these functionalities help fix the modern data stack let's explore.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52