Folding Burritos

JANUARY 25, 2018

How’s that KPI doing?”. Create internal dashboards, docs or wiki pages, only to realize that’s where information goes to die, because people can’t find it, don’t understand the tool or forget to go there. “Why are we working on this?”. Why is that taking so long?”. “Is Is that thing fixed already?”. How long will we be down for?”.

Data Visualization 347

Data Visualization Product Research Feedback Software Reporting Tools 347

Intercom, Inc.

NOVEMBER 14, 2018

There are many parts to a high-performing sales organization – the right people, processes and strategy, to start. The point of tracking sales KPIs is to drive action for our team, not just to display them on a sales dashboard. This KPI is also referred to as Marketing Qualified Leads (MQLs). New business KPIs.

Data Visualization 188

Data Visualization Outbound Inbound KPI 188

Mixpanel

MAY 27, 2021

All of this could have been avoided if you’d been tracking leading indicators of success, were monitoring these metrics properly, and had experimented with new ways to improve your product (the lemonade) and growth strategy (luring in thirsty neighbors). No stock definition or out-of-the-box dashboard can capture this for you.

Data Visualization 140

Data Visualization KPI Customer Experience User Testing 140

Pragmatic Marketing

MAY 7, 2019

However, even with data and online campaign analytics, many people still make costly KPI mistakes. Why do you need marketing KPIs? This is where KPIs come in. Key Performance Indicators (KPIs) have become an integral part of any effective marketing strategy. Ignoring/Lacking Marketing KPIs.

KPI 70

KPI Data Visualization Marketing Analytic Tools 70

Pragmatic Marketing

MAY 7, 2019

However, even with data and online campaign analytics, many people still make costly KPI mistakes. Why do you need marketing KPIs? This is where KPIs come in. Key Performance Indicators (KPIs) have become an integral part of any effective marketing strategy. Ignoring/Lacking Marketing KPIs.

KPI 70

KPI Data Visualization Marketing Analytic Tools 70

Roman Pichler

APRIL 13, 2021

To select the right KPIs, I recommend taking the following three steps: First, use the user and business goals in the product strategy to select an initial set of indicators. Then take into account the product goals on the product roadmap to discover additional KPIs. Step 2: Use Product Goals to Discover Additional KPIs.

Feedback Software 156

Feedback Software Data Visualization Analytic Tools Research Software 156

The Product Coalition

MARCH 15, 2023

Let’s look at some challenges of fintech app onboarding and potential solutions, before moving on to onboarding KPIs to measure. Challenges of FinTech app onboarding When crafting an onboarding strategy, there will be several conflicting priorities you need to balance. Breadth of adoption shows the initial appeal of a new feature.

Onboarding KPIs 143

Onboarding KPIs Analytic Tools Research Software Data Visualization 143

The Product Coalition

JULY 1, 2019

Your mind runs through your dashboard. In practice companies struggle with settling for just one top KPI, and with good reason. North Star Metric, One Metric, top business KPI?—?are these are the familiar Key Performance Indicators (KPIs): Revenue, Net Income, Paying Customers, Active users, etc. you need numbers.

KPI 106

KPI Data Visualization Workshop Analytic Tools 106

ProductPlan

SEPTEMBER 17, 2019

But what exactly is a product operations dashboard? What is a Product Ops Dashboard? A product operations dashboard provides a visual way to track a subset of KPIs. How to Build a Product Ops Dashboard. Your dashboard will only be as good as the data that fuels it. Step Two: Determine KPIs.

Data Visualization 63

Data Visualization Embedded Analytics Dashboard Reporting Tools 63

Birst BI

DECEMBER 18, 2018

Historically, business users have been presented with dashboards that describe the current state of a KPI, i.e. Net Profitability, Customer Retention, and more. What happens next is a treasure hunt in identifying the drivers of the KPI’s behavior. Mona Patel works in Birst’s Product Strategy team. How does it work?

Data Visualization 89

Data Visualization Analytic Tools Artificial Inteligence KPI 89

Userpilot

OCTOBER 3, 2023

This article will explore 15 essential customer journey KPIs that help you better understand your customers and make data-driven strategies. Consider both leading (future-oriented) and lagging (past outcome-based) indicators for the KPIs. Regularly evaluate the KPI’s relevance and ability to offer actionable insights.

Onboarding KPIs 105

Onboarding KPIs Customer Experience User Testing Customer Feedback 105

Sachin Rekhi

JUNE 18, 2015

Over the past year at LinkedIn I developed a strong appreciation for using Net Promoter Score (NPS) as a key performance indicator (KPI) to understand customer loyalty. NPS analysis is not a replacement for product strategy. The Origin of NPS. Margin of error with the NPS results depend on your sample size.

Product Research 129

Product Research Customer Experience User Testing Weak Development Team 129

Mind the Product

JULY 16, 2018

Some screenshot extracts of the survey are shown below: If it’s not written up, it doesn’t count towards your KPI. The survey data all flows through to a power BI dashboard (it really wasn’t that difficult). Additionally, it assists with crafting the strategy, making decisions and educating stakeholders.

Product Research 124

Product Research User Testing Data Visualization Customer Feedback 124

The Product Coalition

SEPTEMBER 9, 2022

As companies usually have many different KPIs, maintaining or growing customer retention is a key KPI that each business commonly shares. You might also be interested in Mobile app KPI dashboard examples and how to use them What is customer retention and why is it so important?

Feedback Software 139

Feedback Software Analytic Tools User Testing Data Visualization 139

The Product Coalition

MARCH 17, 2020

In the world of SaaS (software as a service) it usually comes down to one person who devises a strategy for developing and unraveling a perfect product. For example, creating case studies includes approaching potential partners, tracking their results, writing a study, and promoting it using SEO strategy or through paid campaigns.

Onboarding KPIs 99

Onboarding KPIs Analytic Tools Feedback Software Data Visualization 99

Userpilot

JUNE 11, 2024

They help you measure success, identify areas for improvement, and align your product management strategies with your overall business goals. TL;DR Product marketing metrics are specific data points used to assess the performance of a product marketing strategy.

Onboarding KPIs 102

Onboarding KPIs Data Visualization Product Marketing Customer Satisfaction 102

Mixpanel

JULY 16, 2019

All of this could have been avoided if you’d been tracking leading indicators of success, were monitoring these metrics properly, and had experimented with new ways to improve your product (the lemonade) and growth strategy (luring in thirsty neighbors). No stock definition or out-of-the-box dashboard can capture this for you.

Data Visualization 77

Data Visualization KPI Customer Experience Reporting Tools 77

Amplitude

MARCH 21, 2019

data-informed means everyone is aware of the current performance and why the product is performing the way it is in order to make optimizations to your strategies. This use case should not guide a new strategy or the design thinking process, but rather it should be used to validate the solution. data-inspired means trendspotting.

Data Visualization 107

Data Visualization Information Reporting Tools User Testing 107

Mixpanel

FEBRUARY 26, 2020

Mouahbi : The beautiful thing about Mixpanel is it’s a visualization dashboard, and there’s not too much extra that needs to be done. Mixpanel: Let’s look at your dashboard. The KPI of acquisition was easy because we could see customers were happy with the product. So, yeah, it’s my favorite app.

Data Visualization 101

Data Visualization Analytic Tools Reporting Tools Customer Experience 101

Userpilot

DECEMBER 5, 2023

There’s no single KPI to measure customer satisfaction. Analyzing the data to find insights and then coming up with data-driven strategies to improve customer satisfaction. What is the KPI for customer satisfaction? Product usage analytics dashboard on Userpilot. NPS dashboard on Userpilot.

Data Visualization 97

Data Visualization Customer Satisfaction Analytic Tools User Testing 97

Userpilot

APRIL 7, 2024

Analytics dashboards. Userpilot's analytics dashboard lets teams place relevant metrics (such as active users , session duration , feature adoption , etc.) into different dashboards for their convenience. In a future update, Userpilot will offer dashboard customizability that will let teams house metrics of their choosing.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

ProductPlan

FEBRUARY 8, 2022

The bread and butter product management tasks are prioritizing , evolving product strategy , and managing the product roadmap. Vision and strategy. Product management owns vision and strategy. Product operations implements systems and processes to help the organization realize the vision and execute that strategy.

Data Visualization 105

Data Visualization Feedback Software Reporting Tools Research Software 105

Birst BI

JANUARY 29, 2019

A business user simply selects a KPI of interest, and machine learning algorithms run automatically across all data points that are related to generate the key reasons “why” a KPI is trending upward or downward. Mona Patel works in Birst’s Product Strategy team.

Data Visualization 78

Data Visualization Analytic Tools Reporting Tools Artificial Inteligence 78

Userpilot

APRIL 23, 2021

Looking for user persona examples to inspire your research, or (product) marketing strategy? But it’s an absolutely critical step for any SaaS strategy. All in one dashboard. Creating a user persona can be hard sometimes. In this article, we’ll take a quick look over what a user persona is and how to create one.

Analytic Tools 98

Analytic Tools Feedback Software Research Software User Testing 98

Amplitude

JANUARY 23, 2018

PMs will then ask for more dashboards, but whenever they need to explain why a metric changed they say they’ll “get back to that next meeting” (and they never do). On testing and refining… Bad product teams lack a product strategy, or if they have one that strategy is not clearly delivered throughout their organization.

Weak Development Team 102

Weak Development Team Data Visualization User Testing Analytic Tools 102

Userpilot

NOVEMBER 24, 2022

Can the RACE framework refine your strategic thinking ability and thus provide you with a simple but effective marketing strategy? The goal of any traditional or digital marketing strategy is product growth. Then, use carefully curated strategies like “limited trials” to convert users from freemium to premium plans.

Feedback Software 98

Feedback Software Analytic Tools Framework Onboarding KPIs 98

The Product Coalition

FEBRUARY 5, 2019

You need your data to be as up-to-date as possible, and your analytics to be as accessible as possible, so you can pull open your dashboard at any time of day and know your app’s status. If your dashboards show the most up-to-date data, they’ll give you the power to make good decisions fast. You need to make good decisions fast.

Data Visualization 60

Data Visualization Analytic Tools Customer Experience Customer Feedback 60

Userpilot

FEBRUARY 29, 2024

Starts at $249/month and supports up to 250 survey responses per month, 10 user segments, 15 feature tags, a built-in NPS dashboard , and access to third-party integrations (except HubSpot/Salesforce). The account view in Totango allows business users to view all the customer insights from individual customers in one singular dashboard.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Userpilot

NOVEMBER 18, 2023

The data obtained from the process lets you adapt and refine your strategies, ensuring you make proactive moves to improve key growth metrics. By examining trends reports, you can see the rise and fall of each KPI, allowing you to spot abnormalities easily. Features and events dashboard in Userpilot.

Data Visualization 104

Data Visualization Onboarding KPIs Analytic Tools Customer Experience 104

Dear Strategy

DECEMBER 21, 2020

On this episode of Dear Strategy, we answer the following question…. Dear Strategy: “How can we measure the success of our strategy using some KPI other than orders? So what exactly is a KPI, and how does it differ from all the other types of measurements that are thrown about in the field of strategic planning?

KPI 52

KPI User Testing Technical Review Definition 52

Userpilot

OCTOBER 16, 2023

It helps marketing teams identify the most effective marketing strategies and channels and determine efficient resource allocation methods. Understand user behavior This group of KPIs helps you to understand user behavior by giving you insights into how users interact with your product or service. Amplitude’s dashboard analytics.

Data Visualization 105

Data Visualization Analytic Tools Onboarding KPIs Feedback Software 105

Userpilot

APRIL 19, 2022

Expansion MRR is the main KPI to track revenue growth you gain from current customers through upsells, add-ons, and cross-sells. Upselling is the strategy of persuading customers to purchase a similar product with premium features or additional resources. You go on the analytics dashboard, and you see the image below.

Analytic Tools 98

Analytic Tools Onboarding KPIs User Testing Customer Experience 98

Revulytics

SEPTEMBER 18, 2019

Here’s my personal view of which tools play key roles in each phase of a product development cycle: At the top, you need a very strong product vision and strategy that is agile enough to react to changes in user needs. When you think about moving a significant KPI, also think about your Key Failure Indicators (KFIs).

Data Visualization 75

Data Visualization User Testing Information Product Research 75

Userpilot

JANUARY 16, 2024

Task ChatGPT with identifying and formulating the best pricing strategy for your industry. A darling for product managers, it allows you to focus on higher-level tasks like product strategy while handling repetitive tasks like: Benefits of ChatGPT for product managers. Can you leverage competitive pricing strategies (e.g.,

ChatGPT 105

ChatGPT Data Visualization Onboarding KPIs Research Software 105

Userpilot

JUNE 19, 2024

Goal setting and KPI monitoring : Marketing analysis involves interfacing with stakeholders, other members of the marketing team, and sometimes users in the process of research. KPI monitoring also helps you keep track of your performance and identify where you are lagging and where to improve.

Data Visualization 52

Data Visualization Analytic Tools Research Software Reporting Tools 52

ProductPlan

FEBRUARY 15, 2022

Beyond the usual screening questions about strategy, culture, processes, and values, product operations professionals may also want to ask some of the more pertinent questions below during the interview process: How does the product team define successful product operations?

Data Visualization 98

Data Visualization Reporting Tools Analytic Tools Research Software 98

Userpilot

JANUARY 16, 2023

Feature adoption rates are a key metric to consider in your overall product strategy. These are just a handful of benefits that you could reap by honing your user adoption strategy. Still, optimizing your activation strategies is always a goal that should be worked towards. Feature and event audit via Userpilot dashboard.

Onboarding KPIs 98

Onboarding KPIs Analytic Tools Feedback Software Customer Experience 98