Userpilot

FEBRUARY 25, 2024

Looking for an effective in-app messaging tool and wondering if GainsightPX is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether GainsightPX is the ideal choice for your in-app messaging needs. Looking for a Better Alternative for In-App Messaging?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

JANUARY 18, 2024

Looking for an effective in-app messaging tool and wondering if Userlane is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userlane is the ideal choice for your in-app messaging needs. Looking for a Better Alternative for In-App Messaging?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Software Review 52

Userpilot

JANUARY 18, 2024

Looking for an effective in-app messaging tool and wondering if Userlane is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userlane is the ideal choice for your in-app messaging needs. Looking for a Better Alternative for In-App Messaging?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Software Review 52

Userpilot

JANUARY 18, 2024

Looking for an effective in-app messaging tool and wondering if HelpHero is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether HelpHero is the ideal choice for your in-app messaging needs. Looking for a Better Alternative for In-App Messaging?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 52

Userpilot

JANUARY 18, 2024

Looking for an effective in-app messaging tool and wondering if HelpHero is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether HelpHero is the ideal choice for your in-app messaging needs. Looking for a Better Alternative for In-App Messaging?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 52

Userpilot

AUGUST 17, 2024

Would you like to see into your customers’ minds and understand how they interact with your product? This article will show you different types of click trackers, benefits, and use cases + how to automatically track customer clicks with Userpilot for more effective product analytics. Trigger personalized in-app messages.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Customer Feedback 98

Userpilot

SEPTEMBER 22, 2023

Looking for an effective In-app messaging tool and wondering if UserGuiding is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether UserGuiding is the ideal choice for your In-app messaging needs. Looking for A Better Alternative for In-app messaging?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

OCTOBER 30, 2023

Looking for a good in-app messaging tool and wondering which one of UserGuiding, Userflow, and Stonly is the best option for your SaaS company? There are plenty of tools for in-app messaging on review sites, but they don’t make the choice any easier. Let’s compare them! Let’s dive in!

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

MAY 20, 2024

Wondering how to improve customer retention? You will also learn how to implement them with Userpilot! Leverage targeted in-app messaging to announce new features, drive upgrades, and overcome user friction. Create a customer retention analytics dashboard to measure success across key metrics.

Data Visualization 93

Data Visualization Embedded Analytics Analytic Tools Customer Feedback 93

Userpilot

MAY 23, 2024

Wondering how to measure product adoption and retention rates? Read to find out what product adoption and retention metrics to track, how to analyze the data for actionable insights, and how Userpilot can help you. You can also create custom dashboards with up to 30 reports. If yes, this article is exactly what you need!

Data Visualization 92

Data Visualization Onboarding KPIs Customer Experience Analytic Tools 92

Userpilot

SEPTEMBER 22, 2023

Looking for an effective In-app messaging tool and wondering if Chameleon is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Chameleon is the ideal choice for your In-app messaging needs. Looking for A Better Alternative for In-app messaging?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

OCTOBER 30, 2023

Looking for a good in-app messaging tool and wondering which one of Appcues, Chameleon, and UserGuiding is the best option for your SaaS company? There are plenty of tools for in-app messaging on review sites, but they don’t make the choice any easier. Let’s compare them! Let’s dive in!

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Messaging 52

Userpilot

NOVEMBER 14, 2024

In this article, you will explore why customer expansion matters for your SaaS growth, discover various customer expansion tactics, and learn how to embed them in successful expansion campaigns. How to calculate customer expansion revenue? Well, you can easily track the metrics from one of Userpilot’s analytics dashboards.

Data Visualization 70

Data Visualization Customer Experience Analytic Tools Customer Feedback 70

Reveal

JULY 11, 2022

A great embedded analytics solution can enhance data-driven decision-making and lead to improved outcomes with powerful, high-impact dashboards. Overcrowded dashboards with confusing and misleading information keep users from extracting actionable insights. . Dashboards and analytics are only useful when users can understand them.

Data Visualization 52

Data Visualization Analytic Tools Dashboard Reporting Tools 52

Userpilot

MAY 20, 2024

Are you trying to develop a customer advocacy strategy for your SaaS but not sure how to go about it? You will find out what customer advocacy is, how it improves retention and other key metrics, and learn about different types of customer advocacy programs and how to build them. How to do it? Userpilot NPS dashboard.

Analytic Tools 91

Analytic Tools Feedback Software Customer Feedback Customer Experience 91

Userpilot

AUGUST 30, 2024

Most importantly, we’ll show you how to leverage them to create better product experiences. How to leverage customer insights: Gather qualitative and quantitative insights through surveys, interviews, and informal conversations to understand customer needs, preferences , and satisfaction levels. An NPS dashboard in Userpilot.

Data Visualization 91

Data Visualization Customer Feedback User Testing Analytic Tools 91

Mixpanel

APRIL 18, 2024

Further, most B2B tools are productivity-boosting tools, which means when you do launch a new feature, you don’t always want to try to drive adoption with what could be noisy in-product messaging or tours. The post Beyond launch day: How to plan successful B2B product rollouts appeared first on Mixpanel.

Data Visualization 101

Data Visualization B2B User Testing Customer Feedback 101

Userpilot

MARCH 25, 2024

To analyze customer sentiment accurately, these tools dig into a text (social media posts, user reviews , messages, etc.) How to measure and track user sentiment in 5 steps Although there are a few different approaches to sentiment analysis, they all follow a similar blueprint. You can also see how these numbers have changed over time.

Data Visualization 85

Data Visualization Feedback Software Analytic Tools Reporting Tools 85

Userpilot

APRIL 21, 2024

The one question that plagues all businesses alike: how to reduce support ticket volume? TL;DR You should know how to reduce support ticket volume to prevent customers from churning due to a poor support experience. Communicate product news with in-app messages so customers don’t inquire about them via tickets.

Feedback Software 88

Feedback Software Analytic Tools Data Visualization Reporting Tools 88

Userpilot

APRIL 30, 2024

Plus, progress tracking also helps identify how close customers are toward achieving a desired goal or outcome. How to track customer progress in your product? Userpilot also has built-in analytics dashboards and analysis reports to help draw actionable insights from collected customer data. Zoho CRM dashboard.

Data Visualization 87

Data Visualization Analytic Tools Feedback Software Reporting Tools 87

Userpilot

JUNE 30, 2023

You can enhance HubSpot’s custom reports and dashboards with product and user behavior data tracked in Userpilot to gain a comprehensive understanding of customer needs and preferences. Basically, you can use the customer data from HubSpot to target specific user segments with bespoke in-app messages designed in Userpilot.

Data Visualization 80

Data Visualization Feedback Software Analytic Tools Customer Experience 80

Userpilot

JULY 14, 2024

Are you overwhelmed by the sheer volume of customer data and unsure how to analyze it effectively? But how do you determine how different segments behave and which are most valuable to your business? Funnel report View how your segments behave across the funnel. Walkthrough of how to build a funnel analysis in Userpilot.

Data Visualization 84

Data Visualization Analytic Tools Reporting Tools Research Software 84

Gainsight

JULY 19, 2019

But how could we augment our mass communication outreach to improve the effectiveness of our marketing campaigns? We decided to use Gainsight PX , our Product Experience Platform, to create targeted messages in the hopes that they would resonate better with the intended audience. Other users of Gainsight CS include Gainsight Admins.

Analytic Tools 53

Analytic Tools Messaging Customer Experience Data Visualization 53

Userpilot

MARCH 25, 2024

In the article, we show you how to replicate the behavior flow report in GA4. How to access and navigate the Behavior Flow report Creating the Path exploration report in GA4 is easier than the Behavior Flow report in Universal Analytics. Userpilot dashboard. New User Activation dashboard in Userpilot. Best thing?

Data Visualization 75

Data Visualization Analytic Tools Feedback Software Reporting Tools 75

Userpilot

FEBRUARY 29, 2024

Many analytics tools provide simple feature and event dashboards for tracking user behavior trends and patterns. Dig deep into the data to easily identify your most used features, see how feature usage has evolved, and more. Learn how each feature correlates with retention. Create custom dashboards with Userpilot.

Data Visualization 86

Data Visualization Analytic Tools Feedback Software Customer Feedback 86

Intercom, Inc.

JUNE 1, 2021

As a result, we’ve seen some major, long-lasting changes to how businesses and consumers communicate and build relationships with one another: The popularity of messaging channels is on the rise – messenger-based support is now the second most used support channel.

Data Visualization 232

Data Visualization Reporting Tools Research Software Customer Communications 232

Userpilot

JUNE 2, 2024

You'll also find guidance on how to interpret and improve your net promoter score. For example, Userpilot comes with an NPS dashboard for you to monitor trends and identify areas for improvement. That's where NPS calculators and tools come in. Let's dive in!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Revulytics

APRIL 30, 2019

Luckily Revulytics can make this easy for you with its ReachOut in-app messaging technology. What is In-App Messaging / In-App Marketing? In short, in-app messaging is a great way to interact with your users and share important information while they are engaged with your product. Using ReachOut for Drip-Campaigns.

Analytic Tools 59

Analytic Tools Messaging Data Visualization Reporting Tools 59

Userpilot

JULY 29, 2024

Understanding how to identify customer pain points and struggles is the cornerstone of creating a painless customer experience and a loyal customer base. Finally, you can provide proactive support through in-app messaging and extensive customer education that empowers users to solve their problems. Long resolution times.

User Friction 69

User Friction Feedback Software Analytic Tools Data Visualization 69

Userpilot

FEBRUARY 22, 2024

To build a customer communication strategy, you’ll need to create user personas , build consistent brand messaging , develop channel-specific strategies, and set up omnichannel communication capabilities. Use in-app messages to improve customer communication. Personalize customer communications based on user expectations.

Customer Communications 91

Customer Communications Feedback Software Analytic Tools Customer Experience 91

Userpilot

JUNE 29, 2024

To close the feedback loop , use contextual help, improve your knowledge base, use in-app messages, encourage reviews, and send personalized follow-ups. Book your demo to see how it can help your product managers collect, manage, and act on feedback. This can help you determine how to improve your product for each of these groups.

Feedback Software 72

Feedback Software User Testing Analytic Tools Customer Feedback 72

Userpilot

APRIL 22, 2024

How to effectively analyze product features: Define your objective. For example, Slack needs instant messaging to be called a collaboration app. For instance, Userpilot’s detailed analytics dashboards make it easy for any SaaS product team to get granular with user behavior data and extract actionable insights.

Data Visualization 82

Data Visualization Analytic Tools Feedback Software Weak Development Team 82

Userpilot

FEBRUARY 25, 2024

In the article, we show you how to identify and reduce customer friction in your SaaS product to boost product engagement. Once you tag the features, you can track the data from the Features & Events dashboard which consists of a scoreboard and graph displaying usage trends. Features & Events Dashboard in Userpilot.

Data Visualization 78

Data Visualization Analytic Tools Research Software User Friction 78

Userpilot

JANUARY 15, 2024

However, this guide will show you how to measure customer experience in the fintech industry, make improvements, and pick the best tools for the job! How to measure customer experience in fintech? How to improve customer experience for fintech companies? Then you could display a message that leads them to interactive guidance.

Analytic Tools 73

Analytic Tools Feedback Software Reporting Tools Data Visualization 73

Userpilot

MARCH 15, 2024

This lets you tailor messaging and offers to be most relevant where potential customers are in the buyer’s journey. Here’s how to approach it: 1. Analytics dashboards : View all key data points from a single location with the analytics dashboard. You can also build custom dashboards.

Data Visualization 87

Data Visualization Analytic Tools Feedback Software Research Software 87

Userpilot

JANUARY 9, 2024

A step-by-step guide to the UX audit process There are no standardized steps on how to conduct a UX audit. Let's dive deeper into what these steps are and how to go about them. Keep error messages simple and include a constructive solution. Google Analytics dashboard. Hotjar dashboard. UserTesting dashboard.

Analytic Tools 87

Analytic Tools Feedback Software Research Software Data Visualization 87

Userpilot

JANUARY 3, 2023

How to identify churn risk signs hiding in your product: Talk to your customer success team. Churn metrics you should be tracking and how to calculate them: Customer churn rate : the ratio of the customers you lost during a specific time frame to the customers you had at the start of the period, multiplied by 100.

Feedback Software 78

Feedback Software Analytic Tools Research Software Data Visualization 78