Userpilot

DECEMBER 31, 2024

Custom dashboards to track key metrics at a glance. Pendo The dashboard on Pendo. Additional reports: You get a built-in Product Engagement Score dashboard. Lack of templates: There arent many ready-to-use dashboards or templates to get started quickly. UserGuiding dashboard. for collecting user sentiment data.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Userpilot

JANUARY 8, 2024

A product adoption dashboard helps you visualize key adoption metrics so you can make data-driven decisions and boost user engagement. In this article, we cover the following: Why you need a product adoption dashboard. Steps to measure adoption using a comprehensive dashboard. Build your dashboard or use a template.

Data Visualization 105

Data Visualization Onboarding KPIs Dashboard Analytic Tools 105

UX Planet

JANUARY 22, 2025

Problem Brief Over a span of 4 weeks, we tested Civians platform and created design solutions to improve the overall user experience of the dashboard. We also encouraged them to think out loud while they were navigating the dashboard, to help us uncover their mental model and identify hidden insights.

Data Visualization 98

Data Visualization Research Software Feedback Software Reporting Tools 98

Userpilot

OCTOBER 19, 2024

Plus, the ability to create custom NPS dashboards allow you to analyze the results easily without writing a line of code. Get real-time access to customer feedback via a centralized dashboard that updates as responses come in. Visualize detailed reports with advanced data segmentation and dashboards.

Feedback Software 105

Feedback Software Analytic Tools Data Visualization Research Software 105

Userpilot

DECEMBER 18, 2024

Uncover why the needs exist : Even when using methods like user feedback widgets and focus groups, the aim is to learn how users use your product. So group users into five states (New, Activated, Active, At-Risk, and Dormant) to see if utility and usability issues occur for any of the users in these states.

Data Visualization 105

Data Visualization Analytic Tools Research Software User Testing 105

The Product Guy

JANUARY 23, 2025

These kinds of questions help uncover actionable insights, like trying a group activity for social motivation or breaking your routine into shorter, more manageable sessions. This insight could lead to implementing shared dashboards or concise weekly recaps, fostering clearer communication and smoother collaboration.

User Testing 150

User Testing Customer Feedback Customer Experience Events 150

The Product Coalition

OCTOBER 15, 2024

This would then allow other groups at eBay to start using this information to create new buyer and seller experiences. Even if you are used to dashboards, not every outcome is measurable, and you must not confuse the outcome with your progress monitoring. With that focus in mind, we started rolling. We were super strict on delivery.

Customer Experience 136

Customer Experience Systems Review Roadmap Customer Satisfaction 136

Folding Burritos

JANUARY 25, 2018

Create internal dashboards, docs or wiki pages, only to realize that’s where information goes to die, because people can’t find it, don’t understand the tool or forget to go there. To make this easier, I prefer to start by identifying the team or group of people that should know about each topic. high, medium, low, or ++, +, -).

Data Visualization 347

Data Visualization Product Research Feedback Software Reporting Tools 347

UX Planet

JANUARY 22, 2025

By measuring CRR for specific groups (e.g., high-value customers or frequent purchasers), you can reveal actionable insights about this group of customers. Chargebee dashboard for tracking customer behavior (and measuring retention). Segment customers. Create segments based on demographics, purchase behavior, or lifecycle stage.

Analytic Tools 105

Analytic Tools Data Visualization User Testing Customer Feedback 105

Userpilot

MARCH 9, 2025

Examples of qualitative research methods include: Focus groups: Recruit a group of participants to discuss their opinions and feelings about a new product, service, or feature. E.g., Identify navigation issues in your analytics dashboard based on real-time user interactions. Survey results dashboard in SurveyMonkey.

Research Software 83

Research Software User Testing Analytic Tools Feedback Software 83

Roman Pichler

OCTOBER 7, 2024

Use the goal to determine which features have to be implemented to create the desired outcome, for example, offering a healthy-eating dashboard and seamless integration with leading smartwatches. An example for a healthy-eating product might be “help the users understand their eating habits and acquire an initial user base.”

Roadmap 256

Roadmap Product Research Data Visualization Customer Feedback 256

Alchemer Mobile

FEBRUARY 2, 2021

Participating in these groups is a great way to conduct market research (What is your target market talking about? Just be sure to read the group’s terms and conditions and avoid any blatant advertising that will only do a disservice to you and your app. DESIGN A DASHBOARD FOR RECORDING AND ANALYZING YOUR METRICS AND KPIS.

Feedback Software 264

Feedback Software Analytic Tools Research Software Product Research 264

Sachin Rekhi

FEBRUARY 16, 2020

Execution: Metrics Dashboards. The best product managers look at a consistent set of metric dashboards on a daily and weekly basis to keep an active pulse on the product, but also to build their intuition for the natural ebbs and flows of their product metrics.

Data Visualization 218

Data Visualization Product Research User Testing Reporting Tools 218

The Product Guy

DECEMBER 7, 2017

It turns out it was over 35 forms that were riddled with conditional logic, a redundant backend ticketing system, several dashboard views and needed to cater to a myriad of job functions. Sign up to be a Mentor today & join an elite group of product management leaders! Check out the Mentors & Enjoy!

Research Software 317

Research Software Roadmap Product Research Weak Development Team 317

Product Talk

MAY 13, 2020

By the time you see revenue (or a lack of it)—whether it’s in a dashboard, cash in the bank, or a cancellation notice from a churned customer—it’s too late to take corrective action. They group and align these unmet needs as opportunities under their desired product outcome. What is a lagging indicator?

Product Research 360

Product Research User Testing Customer Experience Feedback Software 360

Alchemer Mobile

JUNE 4, 2019

Using Apptentive Notes, you can follow up with a group of variant participants to let them know that the functionality they tested in beta is now generally available in your product. The integration between mParticle and Apptentive allows mobile app providers to build a bond with their customers through the data that defines them.

Feedback Software 240

Feedback Software Analytic Tools Data Visualization User Testing 240

Intercom, Inc.

JULY 14, 2022

A typical workflow involved looking at a dashboard full of charts with metrics sliced and diced by various attribute combinations. A typical operational dashboard we used before doubling down on traces. We assembled a group of champions who were already skilled at observability. Why traces? Finding allies was key to success.

Data Visualization 272

Data Visualization Onboarding KPIs Customer Feedback Engineering 272

Productside

MARCH 18, 2025

Analytics Which platform gives teams the clearest insights without drowning them in dashboards? Its the self-serve analytics platform that transforms raw numbers into intuitive dashboards. The platforms real-time performance dashboards highlight not just whats happening, but why its happeningso you can course-correct on the fly.

Data Visualization 156

Data Visualization Product Research Analytic Tools Reporting Tools 156

The Product Coalition

DECEMBER 23, 2021

And it’s great that more open-minded companies understand how important it is to think about all social groups when it comes to using the software. To increase working efficiency, users can tweak dashboards and choose the most topical tabs. The revenue aspect also matters. And here’s when UX testing steps in.

Weak Development Team 184

Weak Development Team UX User Testing Technical Review 184

Userpilot

MARCH 5, 2025

Factors I consider when evaluating customer analytics tools Important core features Analytics dashboards : Provide real-time visualizations of key performance indicators (like active users and page views) at a glance, so you can easily track changes. Example of a Userpilot dashboard showing free trial to paid user conversion rate.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

NOVEMBER 29, 2024

For example, you could use it to pinpoint the pain points in the journey of a specific user group. Other analytics features, like funnels , custom dashboards, page flow analytics, segmentation, or trends, are available as add-ons. Custom dashboards. Fullstory session replay segmentation. Fullstory pricing. Autocapture.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Product Talk

JANUARY 24, 2024

At that time, she was looking for people who had used radios or walkie talkies in their work to participate in focus groups. Because Ellen was looking to hold the focus groups in person, she posted an ad on classified ad website Craigslist. Ellen’s takeaway: Do not give away all of the focus group information in your initial ad.

Research Software 260

Research Software Feedback Software User Testing Customer Experience 260

The Product Guy

MAY 7, 2020

Once the themes (aka feature groups) are defined, it becomes easier to think through the features that falls under various themes. Sign up to be a Mentor today & join an elite group of product management leaders! There are various tools that can be used for roadmapping such as Aha!, Airtable and most simply on excel.

Technical Review 398

Technical Review Product Manager Product Management Research Software 398

The Product Coalition

JUNE 13, 2022

Groups have the flexibility to prepare and take a look at cases around specific options and eventualities. Groups will review however a modification in needs impacts associated tests and problems. Choose from a group of pre-defined roles or produce custom roles as per the necessity of the projects.

Reporting Tools 126

Reporting Tools User Testing Product Research Testing 126

Product Innovation Educators

AUGUST 14, 2023

A lot of it has to do with pulling together a bunch of other groups. There needs to be coordination and alignment that spans across the different groups. Only when they have a small product is it the right time to hire somebody to lead this group. There’s only so much that you can do in product yourself.

Technical Review 268

Technical Review User Testing Weak Development Team Vision 268

Alchemer Mobile

MAY 19, 2021

Our SDK is instrumented into mParticle, and when a mParticle customer decides to leverage Apptentive, a switch is flipped on in their dashboard which gives them immediate access to Apptentive. Apptentive also offers “codeless integration” through mParticle, without requiring customers to create a new series of events within their apps.

Feedback Software 236

Feedback Software Data Visualization User Testing Customer Feedback 236

Userpilot

SEPTEMBER 8, 2024

TL;DR Mixpanel’s A/B tests work by letting you select an experiment (or create a new one), define your control/variant groups, and set a date range. You can analyze Mixpanel A/B testing results using analytics dashboards , funnel analysis , and customer segmentation. Make sure the groups don’t overlap. Source: Mixpanel.

Data Visualization 105

Data Visualization User Testing Analytic Tools Feedback Software 105

Userpilot

SEPTEMBER 2, 2024

Both provide insights into user interactions, but Hotjar allows for customizable dashboards and broader Google Analytics integration. Microsoft Clarity dashboard. Hotjar dashboard. Live dashboard : Hotjar does not let users visualize live heatmaps. These dashboards can show user feedback data like Net Promoter Score.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Intercom, Inc.

FEBRUARY 2, 2022

Address any new questions raised in the output and share the strawman proposal with the key stakeholder group. Depending on the output, the trailer can appear in different formats – from a one-page project overview to highlight reels, a dashboard, or designs. Ads/trailer: Build the anticipation.

Data Visualization 220

Data Visualization User Testing Technical Review Magazine 220

The Product Guy

NOVEMBER 21, 2016

Die Dashboards, Die! Julie Zhou // Facebook Julie is the VP of Product Design at Facebook where she has worked across newsfeed, photos, and groups. He writes about the intersection of psychology, technology, and businesses for TechCrunch, Inc. Magazine, Psychology Today, and his personal blog NirandFar.com. Linkedin | Medium.

Product Manager 150

Product Manager Product Management Magazine Product Research 150

Userpilot

AUGUST 24, 2024

With Userpilot , you can auto-capture in-app user interactions and build analytics dashboards. Quantitative data analysis also looks into identifying patterns , drivers, and metrics for different groups. This is the entire group of individuals or entities that are relevant to the research. Identifying patterns. Get a demo.

Data Visualization 105

Data Visualization User Testing Product Research Analytic Tools 105

Userpilot

OCTOBER 28, 2024

For example, let’s say a $100k ARR company (enterprise subscriber) reports their custom SSO integration is failing, a $10k ARR company reports dashboard loading slowly, and a $1k ARR company reports an issue with a new feature. Effort required to resolve the issue. This is exactly what I needed!”

User Testing 105

User Testing Customer Feedback Customer Experience Onboarding KPIs 105

Userpilot

DECEMBER 31, 2024

Group content inside modules for streamlined navigation and efficiency Adding several modules to your resource center isnt enough. Thats where the grouping functionality comes in handy. With Userpilot, you can add multiple modules to a group and display them under the same title. Grouping headers in Userpilot.

Embedded Analytics 52

Embedded Analytics Analytic Tools Data Visualization Feedback Software 52

Userpilot

FEBRUARY 13, 2025

Communicate findings effectively A well-structured custom dashboard makes it easier for you to share insights across teams. When we launch a new feature, we create a funnel dashboard to measure how many users discover, activate, and keep using it. Looker Studio: Best for creating free, customizable dashboards with Google integrations.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Customer Feedback 52

Intercom, Inc.

SEPTEMBER 10, 2020

These are some of the inputs that businesses can put into a revenue cycle management (RCM) dashboard to understand if it’s scaling profitably. Instead, Mark advocates grouping teams by customer type or geography. What does the conversion rate from appointment to customer need to be for our sales reps?

Onboarding KPIs 226

Onboarding KPIs Customer Experience User Testing Weak Development Team 226

Intercom, Inc.

APRIL 13, 2021

Flexible instance discovery using tags allows targeting only specific groups of instances. It provided some important advantages on top of Chef: Cron-like automated maintenance windows can be specified to run our workflow, so we can have automation running during off-peak hours. Architecture of the system. Key automation workflows.

Reporting Tools 249

Reporting Tools Data Visualization Customer Experience User Testing 249

Userpilot

FEBRUARY 25, 2025

By common patterns and outliers: Group sessions by task completion paths and timing. For example, when metrics show teams actively using dashboards but having low report exports, replays reveal them taking screenshots instead. If a typical two-step workflow consistently takes users five steps, examine these sessions closely.

Data Visualization 88

Data Visualization User Testing Customer Feedback Customer Experience 88